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HCD-CZ1 NAS-CZ1
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70
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Service Manual
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Audio
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hcd-cz1-nas-cz1.pdf
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Sony HCD-CZ1 / NAS-CZ1 Service Manual ▷ View online

5
HCD-CZ1/NAS-CZ1
NETWORK CHECK
1. Apparatuses And Materials Prepared
(1) Personal computer with OS “Windows XP” (must satisfy the
conditions mentioned on pages 5 and 6 of Installation
Instructions for M-crew Server ver 1.1 (refer to page 9 of this
service manual))
(2) M-crew Server CD-ROM (for install)
(3) LAN cable
- Must comply with Category 5;
- If the set is directly connected to a personal computer:
Use a cross cable;
- If the set is connected to a personal computer via router of
hub;
- Use the LAN cable attached (part No. 1-827-478-11, 5m,
straight) or LAN cable that complies with the Category 5.
2. Network Connection Check
2.1 Installing the M-crew Server
- Install the M-crew Server from the CD-ROM.(for the
procedure, see pages 8 to 10 of the Installation Instructions
for M-crew Server ver1.1 (refer to page 9 to 10 of this service
Section manual)
- Use a sample music file created during the installation, if
listening to the music.
2.2 Connecting the set to server, and operation check
(1) Start the personal computer in which the M-crew Server was
installed.
(2) Connect the set to the Ethernet connector of personal computer
with the LAN cable.
(3) Following “Selecting a server” on pages 13 and 14 of the
Operating Instructions for NAS-CZ1 (refer to page 11 of this
service manual), connect the set to the server.
2.3 Operation check
Following the pages 15-17 of the Operating Instructions for NAS-
CZ1 (refer to page 11 to 12 of this service manual), check that a
music file in the server can be played with the set.
If it cannot be played normally, see“3. Remedies in Case of
Problems” in the next section.
3. Remedies In Case Of Problems
If a problem occurred in “2 Network Connection Check” mentioned
above, first check the following two items:
(1) Problem and remedies (see pages 31 and 32 of the Operating
Instructions for NAS-CZ1)
(2) Messages (see page 33 of the Operating Instructions for NAS-
CZ1 (refer to page 8 of this service manual))
If the above two items cannot cope with the problem, take the
following procedure for checking
3.1 Errors In The Midway Of Server Connection
3.1.1 NETWORK function does not start
If the NETWORK function does not start though the [NETWORK]
and USER PROFILE [1] to [5] buttons on the set is pressed.
(1) Faulty connection between CN651 of MAIN board and CN501
of ETHER board
t Check if the connector is inserted obliquely of
disconnected.
(2) Faulty circuits of ETHER board
t Replace the ETHER board and check the operation.
If the board is faulty, check the soldering of power line,
communication line, etc.
-  CN501
-  FB505, FB508-511, FB515-521
-  IC506
-  R530, 537
3.1.2 NETWORK function starts but access to network failed or
server is not found
(1) “Check Network” is displayed
t Replace the ETHER board and check the operation.
If the board is faulty, the PHY IC (IC501) on the ETHER
board may be defective.
3.1.3 “Configuring” is displayed for a long time
(1) Check if the connectable serve has started.
t If the server has not started yet, start it.
(2) It will take 1 to 2 minutes for Windows to automatically get IP
address if the set is connected to a personal computer directly
and IP address acquisition method is set to “automatic”. For
this reason, “Configuring” may be displayed for a long time.
t The use of a router with DHCP, for instance, can shorten
the time.
(3) Communication with the server is disabled and “Configuring”
will be displayed for a long time, if network setting of the set
is different from that of personal computer.
t Make correct network setting.
Example:
- Set the IP address acquisition of both the set and
personal computer to “automatic”.
- If the IP address acquisition of either the set or personal
computer or both of them is set to “static”, check that
the input field of IP address where the subnet mask”255"
is set is same between the set and personal computer.
If the subnet mask is “255.255.255.0”, three input fields
from the top must be same between the set and personal
computer.
3.1.4 “No Server” is displayed
(1) If the network setting is different between the set and personal
computer, “Configuring” is displayed for a long time and then
finally “No Server” is displayed.
t See the item of 3.1.3(3).
6
HCD-CZ1/NAS-CZ1
3.2 Errors After Serve Connection
3.2.1 “Loading” is displayed for a long time
(1) When the set is connected to the M-crew Server for the first
time, the M-crew Server identifies the HCD-CZ1 individually
and creates the profile information in the personal computer,
and therefore it will take time for “Loading”
t wait for a while as it is until “loading” finishes.
(2) When the set is connected to a DLNA server other than M-
crew server, if many contents have been stored in that server,
it will take time for “loading”.
t Though “Loading” will finish after a while, it is
recommended that the music be imported with the M-
crew Server and the M-crew Server be used as a server.
3.2.2 “Server Error” is displayed
(1) If the load on personal computer is large, the communication
with the set will not finish within the specified time, resulting
in “Serve Error” Display.
t Reduce the load on personal computer, and then retry.
(2) “Server Error” will be displayed if the server information is
refreshed (addition or deletion of music) when you are listening
to the music with the set.
t Reconnect the set to the server.
3.3 Errors When You Are Listening To The Music
3.3.1 Sounds are interrupted
(1) The baud rate will be reduced in the wireless connection
t Cable connection is recommended.
(2) Check if the music itself registered to the server is interrupted.
t Certain ripping software may not be able to encode the
music-to-music joints continuously.
3.3.2 Some functions cannot be used
(1) If a server other than M-crew Server is used, the following
functions cannot be used. Following the pages 13 and 14 of
the Operating Instructions for NAS-CZ1 (refer to page 11 of
this service manual), select the M-crew Server.
-  Web Radio
-  Library Mode switching
-  Library Search
-  Favorite
-  User Profile
3.3.3 “Cannot Play” is displayed
(1) If the server does not convert the music into LPCM format for
streaming, the set cannot play that music.
t You can play the contents supported by the M-crew Server,
if the set is connected to the M-crew Server.
(2) The contents with DRM may not be processed for streaming.
t The contents with DRM are not supported.
(3) “Cannot Play” will be displayed if the contents themselves
are deleted though the music contents are registered to the
server.
3.3.4 Operation becomes slow
(1) If it takes time to communicate with the server, the operation
of the set may become slow according to that time.
7
HCD-CZ1/NAS-CZ1
Operating Instrution for NAS-CZ1 (extract)
Connect the power cord to a wall outlet.
The demonstration appears in the display. When 
you press ?/1, the system turns on and the 
demonstration automatically ends.
To turn off the demonstration 
display
Press DISPLAY while the system is off 
(page 28).
You can listen to music stored on the connected 
media server with this system.
You can select your desired Media server to be 
your default server. Doing so prevents you from 
having to make the selection each time you use 
NETWORK function.
Tip
You can listen to music stored on DLNA-compliant 
servers with this system. 
1
Start up your desired Media server on 
your computer.
2
Press ?/1 to turn on the system.
3
Press NETWORK.
While “Configuring” is flashing in the 
display, the display is automatically setting. 
Do not turn off the power during this time.
4
“MEDIA SERVERS?” appears, then 
press ENTER.
5
Press . or > repeatedly to select 
the desired Media server, then press 
ENTER.
The selected server is set to the default 
server.
Connecting power cord
Enjoying NETWORK function
Selecting a server
When selecting the M-crew 
Server as a media server
The following marks appears in the display.
* These marks also appear when using a server other 
than M-crew Server.
Note
You can use the following functions only when using 
the M-crew Server as a media server. 
– MUSIC LIBRARY
– LIBRARY SEARCH
– PLAYLIST MODE
– FAVORITE PLAYLIST
– User  Profile
– WEB RADIO
Tip
You can redo the default server selection to select a 
different server (page 19).
Checking the network status
Tip
When the network lamp flashes quickly, a message 
also appears in the display at this time (see page 33). 
To check the message again, press ENTER or another 
button while [NET] appears in the display.
Network lamp System status
The system is communicating with 
the server.
The NETWORK function is being 
used.
An error has occurred.
The server selected now*
network lamp
flashes slowly
lights up
flashes quickly
You can listen to music stored on your computer 
through the system’s speaker. Make sure you 
have registered audio data to the media server.
1
Press NETWORK repeatedly to switch 
the function to MUSIC LIBRARY.
2
Press LIBRARY MODE repeatedly until 
the mode you want appears.
3
Press N.
Note
Some time may be required before playback starts 
depending on the number of tracks registered to the 
server.
Other operations
Note
The X and m/M buttons may not work for some 
tracks when using a server other than M-crew Server.
MUSIC LIBRARY
Listening to music stored 
on your computer
1
2
3
ALBUM +/–
./>
x
m/M
X
1/ALL
REPEAT
(Disc mode)
(Artist mode)
(Playlist mode)
Select
To play
 (Disc mode)
Mode for listening to 
albums sorted according to 
the disc information of the 
tracks
 (Artist mode)
Mode for listening to 
albums sorted according to 
the artist information of the 
tracks
 (Playlist mode) Mode for listening to 
playlists created by M-crew 
Server and the favorite 
playlists registered on the 
M-crew Server.
To
Do this
Stop play
Press x.
Pause
Press X. Press again to resume 
play.
Select an album
Press ALBUM +/– repeatedly.
Select a track
Press . or > repeatedly.
Find a point in a 
track
Keep pressing m or M during 
playback and release it at the 
desired point.
Play repeatedly 
(Repeat Play)
Press REPEAT repeatedly during 
playback until “REP” or “REP1” 
appears.
REP: For all registered tracks.
REP1: For a single track only.
To cancel Repeat Play, press 
REPEAT repeatedly until both 
“REP” and “REP1” disappear.
Play all tracks 
only in the 
selected album
Press 1/ALL repeatedly until 
“1ALBM” appears.
To play all registered tracks, press 
1/ALL repeatedly until “ALL 
ALBM” appears.
You can search for an album in either DISC 
MODE or ARTIST MODE.
1
Press NETWORK repeatedly to switch 
the function to MUSIC LIBRARY.
2
Press LIBRARY MODE repeatedly until 
“ (Disc 
mode) ” or “
 (Artist mode)” 
appears.
3
Press LIBRARY SEARCH.
“LIBRARY SEARCH” appears about a 
second, then “SEARCH” lights up.
4
Repeat the following to search for the 
album.
5
Press ENTER or N.
Playback starts from the first track in the 
selected album.
Notes
  Y ou cannot use the Library Search function with a 
media server other than the supplied M-crew Server.
  Y ou cannot search for an album in PLAYLIST 
MODE.
You can listen to tracks registered in the 
PLAYLIST album on your computer.
1
Press NETWORK repeatedly to switch 
the function to MUSIC LIBRARY.
2
Press LIBRARY MODE repeatedly until 
“ (Playlist 
mode)” 
appears.
3
Press ALBUM +/– repeatedly to select a 
desired playlist.
4
Press N.
Note
Some time you may not be able to use the Playlist 
library function with a media server other than the 
supplied M-crew Server.
Searching for an album
– L IBRARY SEARCH
To do
Press
Change the character 
at the cursor position 
(flashing character)
./> repeatedly
Move the cursor 
position
CURSOR
T or 
CURSOR
t
repeatedly
Display albums with 
titles that match the 
characters from the 
start to the cursor 
position
ALBUM +/– repeatedly
Listening to music in a 
play list
– P LAYLIST
8
HCD-CZ1/NAS-CZ1
What is a FAVORITE PLAYLIST?
By registering tracks on your computer to a 
favorite list using this system, you can play back 
only the tracks you want to listen to. One 
favorite playlist can be created for each profile, 
and each favorite playlist can contain up to 100 
tracks.
To register tracks to a favorite 
playlist and playing
1
During the playback or play pause of the 
desired track, press FAVORITE ADD.
“FAVORITE” appears.
2
After “FAVORITE” disappears, repeat step 1 
to register the desired tracks.
Playing favorite playlist
1
Press NETWORK repeatedly to switch 
the function to MUSIC LIBRARY.
2
Press FAVORITE CALL.
Play starts. 
Tip
You can also play the favorite playlist through the 
following procedure:
1. Press LIBRARY MODE repeatedly until “
 
(Playlist mode)” appears.
2. Press ALBUM +/– repeatedly until “FAVORITE” 
appears.
To delete tracks from a favorite 
list
1
Press N or X to play or pause the track you 
want to delete from a favorite playlist.
2
Press FAVORITE DELETE.
“DELETE?” appears.
3
Press ENTER.
“Deleting” appears, then “Complete!” 
appears.
Notes
• If you edit a track in an album that is registered to a 
FAVORITE PLAYLIST on your computer, the track 
is erased from the FAVORITE PLAYLIST 
automatically. (except when you changed the track 
name)
• During the playback of a track in a favorite playlist, 
you cannot press FAVORITE ADD to register the 
track to a favorite playlist.
• When you press FAVORITE DELETE, the track is 
erased from the FAVORITE PLAYLIST but remains 
in the Music Library.
Listening to music in a 
favorite list
 
FAVORITE PLAYLIST Registration/
FAVORITE PLAYLIST Play
FAVORITE 
DELETE
1
FAVORITE 
CALL
ENTER
Should you encounter a problem with your 
system, do the following:
1
Make sure the power cord is correctly and 
firmly connected.
2
Find your problem in the troubleshooting 
checklist below and take the indicated 
corrective action.
If the problem persists after doing all of the 
above, consult your nearest Sony dealer.
General
The display starts flashing as soon as you 
plug in the power cord even though you have 
not turned on the system (see step 2 of 
“Connecting power cord” (page 13)).
  P ress ?/1 while the system is off. The 
demonstration disappears.
The radio presetting is canceled.
  R edo “Presetting radio stations” (page 24).
There is no sound.
  P ress VOL + or VOLUME + on the system.
  M ake sure the headphones are not connected.
There is severe hum or noise.
  M ove  the system away from the source of noise.
  C onnect the system to a different wall outlet.
  I nstall a noise filter (commercially available) to 
the power cord. 
The remote does not function.
  R emove the obstacle.
  M ove
 
the remote closer to the system.
  P oint
 
the remote at the system’s sensor.
  R eplace the CR2025 battery.
  L ocate the system away from the fluorescent light.
The system can not be turned on even though 
you have pressed 
?/1.
  M ake  sure the power cord is connected to a wall 
outlet.
The color irregularity on a TV screen appears.
  T urn  off the TV set once, then turn it on after 15 
to 30 minutes. If the color irregularity still 
persists, place the speakers farther away from the 
TV set.
Network
The desired server cannot be found.
• Check the network settings on your computer.
• Start up the server you want to use on your 
computer.
• Check the network settings.
• Set the broadband router or hub again correctly. 
For details, see the instruction manual of the 
broadband router or hub.
• When  setting a firewall other than that provided 
with the OS, refer to Troubleshooting in the 
Installation Manual included on the supplied 
CD-ROM.
• Reduce the number of servers that can be 
connected to 10 servers or less (page 21).
• Replace the Ethernet cable with a new one.
• Follow the procedure below and reconnect to the 
server.
1. Select “MEDIA SERVERS?” in the network 
menu (page 19), then press ENTER.
2. Press ./> repeatedly to select the 
desired media server, then press ENTER.
Tracks registered to a server cannot be 
selected by the system.
• Track selection, playback and other operations on 
the system side may not be possible for servers 
other than M-crew Server (page 13).
The sound skips.
  S ound skipping may occur in the following cases:
– When music is being recorded onto the server
– When the computer is running many 
applications
– When the network status is crowded
– When  multiple systems are performing 
playback simultaneously
Track names are not displayed.
• Some types of input characters cannot be 
displayed by the system, even if they can be 
registered and displayed on the server.
Operation commands take time.
• Depending on the condition of the server, it may 
take a while until operation proceeds. For 
example, when there is no response after pressing  
m/M, keep pressing m/M for a while. 
Afterwards, operation sould begin.
Troubleshooting
Problems and remedies
CD/MP3 player
Abnormal noise is produced.
• Check whether a disc that the system cannot play 
is loaded.
Play does not start.
• Check whether a disc is loaded. The disc indicator 
lights when a disc is loaded.
• Wipe  the disc clean (page 34).
• Replace the disc.
• Place a disc that this system can play.
• Place the disc correctly.
• Remove the disc and wipe away the moisture on 
the disc, then leave the system turned on for a few 
hours until the moisture evaporates.
• Press N to start play.
The sound skips.
• Wipe  the disc clean (page 34).
• Replace the disc.
• Try moving the system to a place without 
vibration (e.g., on top of a stable stand).
MP3 audio track cannot be played back.
• Recording was not performed according to the 
ISO9660 level 1 or level 2 format, or Joliet in the 
expansion format.
• The MP3 audio track does not have the extension 
“.MP3”.
• The  data  is not stored in MP3 format.
• Discs  containing files other than MPEG1, 2, 2.5 
Audio Layer-3 files cannot be played.
MP3 audio tracks take longer to play back than 
others.
• After the system reads all tracks on the discs, 
playback may take more time than usual if:
– the number of albums or tracks on the disc is 
very large.
– the  album  and track organization structure is 
very complex.
The album title, track title and ID3 tag do not 
appear correctly.
• Use a disc that conforms with ISO9660 level 1, 
level 2, or Joliet in the expansion format.
• The disc ID3 tag is not ver. 1 or ver. 2.
Tuner
Severe hum or noise.
Stations cannot be received.
• Set the proper band and frequency (page 24).
• Connect the antenna properly (page 11).
• Find a place and an orientation that provide good 
reception, then set up the antenna again. If you 
cannot obtain good reception, we recommend you 
connect a commercially available external 
antenna.
• The supplied FM lead antenna receives signals 
along its entire length, so make sure you extend it 
fully.
• Locate the antennas as far away from the speaker 
cords as possible.
• Consult your nearest Sony dealer if the supplied 
AM antenna has come off the plastic stand.
• Try turning off surrounding electrical equipment.
A stereo FM program cannot be received in 
stereo.
• Press FM MODE until “MONO” disappears.
Optional components
There is no sound.
• Refer to General items “There is no sound.” and 
check the condition of the system.
• Connect the component properly (page 30) while 
checking:
– if  the  cords are connected properly.
– if the cord plugs are firmly inserted all the way.
• Turn on the connected component.
• Refer to the operating instructions supplied with 
the connected component and start playing.
• Press FUNCTION repeatedly to select 
“ANALOG IN” (page 30).
The sound is distorted.
• Set  the  volume of the connected component 
lower.
If the system still does not 
operate properly after performing 
the above measures, reset the 
system as follows:
1
Disconnect the power cord.
2
Reconnect the power cord.
3
Press ?/1 to turn on the system.
4
Press x, USER PROFILE 5 and POWER, 
on the system at the same time.
The system is reset to the factory settings. You 
should set the settings you made, such as the 
preset stations.
If a message appears while using the system, 
follow the procedures below to correct the 
problem.
Network
Cannot Play
• The track cannot be played in the following cases:
– Sampling Rate is other than 32 kHz, 44.1 kHz, 
48 kHz.
– The track is not being streamed by linear PCM.
– The track is other than one channel or two 
channel.
– The  track sampling bits are other than 16 bits.
– The  server  status is busy.
Check Network
• Check  that the Ethernet cable between the system 
and the hub or router is firmly connected.
• Check that the hub or router is turned on.
IP Conflict
• Set the IP addresses of the system and other 
devices on the network so that there is no 
duplication (page 20).
No album
• Register the track as instructed by the operation 
manual of the connected server.
• Follow the procedure below and reconnect to the 
server.
1. Select “MEDIA SERVERS?” in the network 
menu (page 19), then press ENTER.
2. Press ./> repeatedly to select the 
desired media server, then press ENTER.
No Server
• Start up the server. M-crew Server can be started 
up by the following method:
Right-click the task tray icon, then click “Start 
Music Service” in the menu.
• M-crew Server may not be recognizing the 
system. Follow the procedure below and check 
whether M-crew Server is recognizing the system:
1. Click [Start] – [All Programs] – [M-crew 
Server] – [TOOLS] – [EQUIPMENT LIST] in 
that order.
2. If the server name is not present in the list that 
appears in step 1, device registration must be 
performed. For details, see the Help or Install 
Manual within M-crew Server.
• When  setting a firewall other than that provided 
with the OS, refer to Troubleshooting in the 
Installation Manual included on the supplied 
CD-ROM.
• Perform the TCP/IP settings correctly for the 
system and the computer (page 20).
Select Server
• Follow the procedure below and reconnect to the 
server.
1. Select “MEDIA SERVERS?” in the network 
menu (page 19), then press ENTER.
2. Press ./> repeatedly to select the 
desired media server, then press ENTER.
Server Error
• Follow the procedure below and reconnect to the 
server.
1. Select “MEDIA SERVERS?” in the network 
menu (page 19), then press ENTER.
2. Press ./> repeatedly to select the 
desired media server, then press ENTER.
Server Close
• Start up the server. M-crew Server can be started 
up by the following method:
Right-click the task tray icon, then click “Start 
Music Service” in the menu.
• When you want to change the computer’s network 
settings, restart the server on this system. This 
message disappears after a short time.
WebRadio Error
• Register a station that can be played back on M-
crew Server.
• Connection may be difficult depending on the 
internet line status. Wait a bit and then perform the 
operation again.
CD/MP3
No Disc
• There is no disc in the player.
Messages
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