Sharp MX-M850 (serv.man38) Service Manual ▷ View online
MX-M1100 SELF DIAG AND TROUBLE CODE 8 – 13
F1-00
Machine detection after-process
system communication trouble
system communication trouble
F1-01
Jogger motor trouble
F1-02
Upper transport motor trouble
F1-03
Lower transport motor trouble
F1-06
Shift paper exit motor trouble
F1-07
Tray shift motor trouble
F1-08
Stapler front / rear motor trouble
(finisher + saddle unit + inserter)
Staple shift motor trouble
(saddle finisher)
(finisher + saddle unit + inserter)
Staple shift motor trouble
(saddle finisher)
F1-09
Staple diagonal motor trouble
(finisher + saddle unit + inserter)
Staple diagonal motor trouble
(saddle finisher)
(finisher + saddle unit + inserter)
Staple diagonal motor trouble
(saddle finisher)
F1-10
Staple motor trouble
(finisher + saddle unit + inserter)
Staple motor 1 (edge binding)
(saddle finisher)
(finisher + saddle unit + inserter)
Staple motor 1 (edge binding)
(saddle finisher)
Detail
Communication line test error when turning ON the
power or after canceling the exclusive simulation.
Communication error with the finisher.
power or after canceling the exclusive simulation.
Communication error with the finisher.
Section
PCU
Cause
Contact failure or disconnection of the connector and
harness between the PCU and the finisher.
Finisher control PWB trouble.
Control PWB (PCU) trouble.
Malfunction due to noises.
harness between the PCU and the finisher.
Finisher control PWB trouble.
Control PWB (PCU) trouble.
Malfunction due to noises.
Check &
Remedy
Remedy
Canceled by turning OFF/ON the power.
Check the connector and the harness of the
communication line.
Replace the finisher control PWB, or replace the PCU
PWB.
Check the connector and the harness of the
communication line.
Replace the finisher control PWB, or replace the PCU
PWB.
Detail
Jogger shift motor abnormality in the finisher staple
compiler
compiler
Section
PCU
Cause
Motor lock, control PWB trouble, home position sensor
breakdown, connection harness / connector connection
trouble.
breakdown, connection harness / connector connection
trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the jogger motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Finisher upper side transport section motor abnormality
Section
PCU
Cause
Motor lock, control PWB trouble, encoder breakdown,
connection harness/connector connection trouble.
connection harness/connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the upper
transport motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
transport motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Finisher lower side transport section motor abnormality
Section
PCU
Cause
Motor lock, control PWB trouble, encoder breakdown,
connection harness/connector connection trouble.
connection harness/connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the lower
transport motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
transport motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Finisher shift paper exit section motor abnormality
Section
PCU
Cause
Motor harness short/open, control PWB trouble,
connection harness/connector trouble.
connection harness/connector trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the shift paper
exit motor.
Check connection from the control PWB to the motor.
Replace the control PWB.
exit motor.
Check connection from the control PWB to the motor.
Replace the control PWB.
Detail
Finisher offset tray shift motor abnormality
Section
PCU
Cause
Motor lock, control PWB trouble,
home position sensor breakdown,
connection harness/connector connection trouble
home position sensor breakdown,
connection harness/connector connection trouble
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the tray shift
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Finisher staple unit shift motor abnormality
Section
PCU
Cause
Motor lock, control PWB trouble,
home position sensor breakdown,
connection harness/connector connection trouble.
home position sensor breakdown,
connection harness/connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the staple back/
forward shift motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
forward shift motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Finisher stapler unit diagonal shift motor abnormality
Section
PCU
Cause
Motor lock, control PWB trouble,
home position sensor breakdown,
connection harness/connector connection trouble.
home position sensor breakdown,
connection harness/connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the stapler
diagonal motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
diagonal motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Finisher staple motor abnormality
Section
PCU
Cause
Motor lock, control PWB trouble,
home position sensor breakdown,
connection harness/connector connection trouble.
home position sensor breakdown,
connection harness/connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the staple motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
MX-M1100 SELF DIAG AND TROUBLE CODE 8 – 14
F1-11
Discharge motor trouble
F1-12
Proof select motor trouble
F1-13
Paper exit port open / close motor
trouble (finisher + saddle unit +
inserter) Paper exit guide plate open /
close motor trouble (saddle finisher)
trouble (finisher + saddle unit +
inserter) Paper exit guide plate open /
close motor trouble (saddle finisher)
F1-15
Tray up / down motor trouble
(finisher + saddle unit + inserter)
Tray motor trouble (saddle finisher)
(finisher + saddle unit + inserter)
Tray motor trouble (saddle finisher)
F1-16
Staple paper exit motor trouble
F1-17
Staple select motor trouble
F1-18
Holding motor trouble
F1-19
Holding front motor trouble
F1-20
Holding rear motor trouble
F1-22
Proof paper exit motor trouble
Detail
Abnormality of the discharge motor for staple bundle
discharge of the finisher
discharge of the finisher
Section
PCU
Cause
Motor lock, motor harness short/open, control PWB
trouble, home position sensor trouble, connection
harness / connector connection trouble
trouble, home position sensor trouble, connection
harness / connector connection trouble
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the discharge
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Finisher proof tray transport select motor abnormality
Section
PCU
Cause
Motor lock, motor harness short / open, control PWB
trouble, home position sensor trouble, connection
harness/connector connection trouble.
trouble, home position sensor trouble, connection
harness/connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the discharge
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Abnormality of the paper exit port open / close motor in
the shift tray paper exit section of the finisher
the shift tray paper exit section of the finisher
Section
PCU
Cause
Motor lock, motor harness short / open, control PWB
trouble, home position sensor trouble, connection
harness/connector connection trouble.
trouble, home position sensor trouble, connection
harness/connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the paper exit
port open/close motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
port open/close motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Abnormality of the tray shift motor for moving up and
down the shift tray of the finisher
down the shift tray of the finisher
Section
PCU
Cause
Motor lock, control PWB trouble,
paper surface sensor breakdown,
connection harness / connector connection trouble.
paper surface sensor breakdown,
connection harness / connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the tray shift
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Finisher staple paper exit section transport motor
abnormality
abnormality
Section
PCU
Cause
Motor harness short / open, control PWB trouble,
connection harness / connector trouble.
connection harness / connector trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the staple paper
exit motor.
Check connection from the control PWB to the motor.
Replace the control PWB.
exit motor.
Check connection from the control PWB to the motor.
Replace the control PWB.
Detail
Finisher staple transport path select motor abnormality
Section
PCU
Cause
Motor lock, motor harness short/open, control PWB
trouble, home position sensor trouble, connection
harness / connector connection trouble.
trouble, home position sensor trouble, connection
harness / connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the staple select
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Paper holding arm drive motor abnormality in the
finisher staple compiler.
finisher staple compiler.
Section
PCU
Cause
Motor lock, motor harness short / open, control PWB
trouble, home position sensor trouble, connection
harness/connector connection trouble.
trouble, home position sensor trouble, connection
harness/connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the holding
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Paper holding front arm drive motor abnormality in the
finisher staple compiler.
finisher staple compiler.
Section
PCU
Cause
Motor lock, motor harness short / open, control PWB
trouble, home position sensor trouble, connection
harness/connector connection trouble.
trouble, home position sensor trouble, connection
harness/connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the holding front
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Paper holding rear arm drive motor abnormality in the
finisher staple compiler.
finisher staple compiler.
Section
PCU
Cause
Motor lock, motor harness short/open, control PWB
trouble, home position sensor trouble, connection
harness/connector connection trouble.
trouble, home position sensor trouble, connection
harness/connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the holding rear
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Finisher proof paper exit section transport motor
abnormality
abnormality
Section
PCU
Cause
Motor harness short/open, control PWB trouble,
connection harness/connector trouble.
connection harness/connector trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the proof paper
exit motor.
Check connection from the control PWB to the motor.
Replace the control PWB.
exit motor.
Check connection from the control PWB to the motor.
Replace the control PWB.
MX-M1100 SELF DIAG AND TROUBLE CODE 8 – 15
F1-23
Bundle branch open / close motor
trouble
trouble
F1-24
Pre-stack select motor trouble
F1-25
Pre-stack transport motor trouble
F1-26
Pre-stack pawl release motor trouble
F1-27
Tapping transport motor trouble
F1-28
Tapping drive motor trouble
F1-30
Communication trouble between
peripheral devices
(saddle unit detection)
peripheral devices
(saddle unit detection)
F1-31
Folding plate motor trouble
F1-33
Punch shift motor trouble
F1-34
Punch motor trouble
Detail
Bundle branch open/close motor abnormality in the
saddle section
saddle section
Section
PCU
Cause
Motor lock, control PWB trouble, home position sensor
breakdown, connection harness / connector connection
trouble.
breakdown, connection harness / connector connection
trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 or Sim. 3-21 to check the operation of the
bundle brunch open / close motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
bundle brunch open / close motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Finisher pre-stack section transport path select motor
abnormality
abnormality
Section
PCU
Cause
Motor lock, motor harness short/open, control PWB
trouble, home position sensor trouble, connection
harness/connector connection trouble.
trouble, home position sensor trouble, connection
harness/connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the pre-stack
select motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
select motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Finisher pre-stack section transport path select motor
abnormality
abnormality
Section
PCU
Cause
Motor lock, motor harness short/open, control PWB
trouble, connection harness/connector connection
trouble.
trouble, connection harness/connector connection
trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the pre-stack
transport motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
transport motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Finisher pre-stack section lead edge alignment pawl
drive motor abnormality
drive motor abnormality
Section
PCU
Cause
Motor lock, motor harness short/open, control PWB
trouble, home position sensor trouble, connection
harness/connector connection trouble.
trouble, home position sensor trouble, connection
harness/connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the pre-stack
pawl release motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
pawl release motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Tapping transport motor abnormality in the finisher
staple compiler
staple compiler
Section
PCU
Cause
Motor lock, motor harness short/open, control PWB
trouble, connection harness/connector connection
trouble.
trouble, connection harness/connector connection
trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the pre-stack
tapping transport motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
tapping transport motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Tapping arm drive motor abnormality in the finisher
staple compiler.
staple compiler.
Section
PCU
Cause
Motor lock, motor harness short / open, control PWB
trouble, home position sensor trouble, connection
harness/connector connection trouble.
trouble, home position sensor trouble, connection
harness/connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the tapping drive
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Communication abnormality between the units
connected to the lower stream of the saddle unit.
No response is made to a command send from the
saddle unit.
connected to the lower stream of the saddle unit.
No response is made to a command send from the
saddle unit.
Section
PCU
Cause
Communication line noises, control PWB trouble,
connection trouble, connection harness breakage.
connection trouble, connection harness breakage.
Check &
Remedy
Remedy
Turn OFF / ON the power.
Check the connection of the connector with the lower
stream machine of the saddle unit.
Replace the control PWB of the lower stream machine
of the saddle unit.
Check the connection of the connector with the lower
stream machine of the saddle unit.
Replace the control PWB of the lower stream machine
of the saddle unit.
Detail
Folding plate drive motor abnormality for folding in the
saddle section
saddle section
Section
PCU
Cause
Motor lock, control PWB trouble, home position sensor
breakdown, connection harness / connector connection
trouble.
breakdown, connection harness / connector connection
trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 or Sim. 3-21 to check the operation of the
folding plate motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
folding plate motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Abnormality of the punch shift motor for resist shifting of
the punch unit in the finisher
the punch unit in the finisher
Section
PCU
Cause
Motor lock, motor harness short / open, control PWB
trouble, home position sensor trouble, connection
harness / connector connection trouble.
trouble, home position sensor trouble, connection
harness / connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the punch shift
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Abnormality of the punch staple drive motor of the
punch unit in the finisher
punch unit in the finisher
Section
PCU
Cause
Motor lock, motor harness short/open, control PWB
trouble, home position sensor trouble, connection
harness /connector connection trouble.
trouble, home position sensor trouble, connection
harness /connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the punch motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
MX-M1100 SELF DIAG AND TROUBLE CODE 8 – 16
F1-35
Horizontal resist detection
motor trouble
motor trouble
F1-43
Saddle jogger motor trouble
F1-44
Center binding stapler rear trouble
(finisher + saddle unit + inserter)
Staple motor 3 (center binding rear)
trouble (saddle finisher)
(finisher + saddle unit + inserter)
Staple motor 3 (center binding rear)
trouble (saddle finisher)
F1-45
Center binding stapler front trouble
(finisher + saddle unit + inserter)
Staple motor 2 (center binding front)
trouble (saddle finisher)
(finisher + saddle unit + inserter)
Staple motor 2 (center binding front)
trouble (saddle finisher)
F1-46
Rear edge fence shift motor trouble
(finisher + saddle unit + inserter)
Rear edge fence motor trouble
(saddle finisher)
(finisher + saddle unit + inserter)
Rear edge fence motor trouble
(saddle finisher)
F1-47
Drive collar oscillation motor trouble
F1-48
Saddle discharge motor trouble
F1-50
Finisher incompatible trouble
F1-60
Communication trouble between
peripheral devices (inserter detection)
peripheral devices (inserter detection)
Detail
Abnormality of the paper sensor shift motor for punch
positioning of the punch unit in the finisher
positioning of the punch unit in the finisher
Section
PCU
Cause
Motor lock, motor harness short / open, control PWB
trouble, home position sensor trouble, connection
harness / connector connection trouble.
trouble, home position sensor trouble, connection
harness / connector connection trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 to check the operation of the horizontal
resist detection motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
resist detection motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Jogger shift motor abnormality in the stapler compiler
of the saddle unit.
of the saddle unit.
Section
PCU
Cause
Motor lock, control PWB trouble, home position sensor
breakdown, connection harness / connector connection
trouble.
breakdown, connection harness / connector connection
trouble.
Check &
Remedy
Remedy
Use Sim. 3-21 to check the operation of the saddle
jogger motor.
Check connection from the control PWB to the motor,
and turn OFF/ON the power.
Replace the control PWB and the sensor part.
jogger motor.
Check connection from the control PWB to the motor,
and turn OFF/ON the power.
Replace the control PWB and the sensor part.
Detail
Staple unit drive motor abnormality on the rear side of
the saddle section.
the saddle section.
Section
PCU
Cause
Motor lock, control PWB trouble, home position sensor
breakdown, connection harness / connector connection
trouble.
breakdown, connection harness / connector connection
trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 and Sim. 3-21 to check the operation of
the center binding rear side staple motor.
Check connection from the control PWB to the motor,
and turn OFF / ON the power.
Replace the control PWB and the sensor part.
the center binding rear side staple motor.
Check connection from the control PWB to the motor,
and turn OFF / ON the power.
Replace the control PWB and the sensor part.
Detail
Staple unit drive motor abnormality on the front side of
the saddle sectior
the saddle sectior
Section
PCU
Cause
Motor lock, control PWB trouble, home position sensor
breakdown, connection harness / connector connection
trouble.
breakdown, connection harness / connector connection
trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 and Sim. 3-21 to check the operation of
the center binding front side staple motor.
Check connection from the control PWB to the motor,
and turn OFF / ON the power.
Replace the control PWB and the sensor part.
the center binding front side staple motor.
Check connection from the control PWB to the motor,
and turn OFF / ON the power.
Replace the control PWB and the sensor part.
Detail
Staple compiler rear edge fence shift motor abnormality
in the saddle section
in the saddle section
Section
PCU
Cause
Motor lock, control PWB trouble, home position sensor
breakdown, connection harness / connector connection
trouble.
breakdown, connection harness / connector connection
trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 and Sim. 3-21 to check the operation of
the rear edge fence motor.
Check connection from the control PWB to the motor,
and turn OFF / ON the power.
Replace the control PWB and the sensor part.
the rear edge fence motor.
Check connection from the control PWB to the motor,
and turn OFF / ON the power.
Replace the control PWB and the sensor part.
Detail
Drive collar oscillation motor abnormality in the finisher
staple compiler.
staple compiler.
Section
PCU
Cause
Motor lock, control PWB trouble, home position sensor
breakdown, connection harness / connector connection
trouble.
breakdown, connection harness / connector connection
trouble.
Check &
Remedy
Remedy
Use Sim. 3-3 and Sim. 3-21to check the operation of the
jogger motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
jogger motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
Detail
Bundle paper transport / discharge drive motor
abnormality in the saddle unit
abnormality in the saddle unit
Section
PCU
Cause
Motor lock, control PWB trouble, home position sensor
breakdown, connection harness / connector connection
trouble.
breakdown, connection harness / connector connection
trouble.
Check &
Remedy
Remedy
Use Sim. 3-21 to check the operation of the saddle
discharge motor.
Check connection from the control PWB to the motor,
and turn OFF / ON the power.
Replace the control PWB and the sensor part.
discharge motor.
Check connection from the control PWB to the motor,
and turn OFF / ON the power.
Replace the control PWB and the sensor part.
Detail
An incompatible after-process unit is detected.
Section
PCU
Cause
An incompatible after-process unit is installed.
Check &
Remedy
Remedy
Install the proper option unit.
Detail
Communication abnormality between the units
connected to the lower stream of the inserter /
No response is made to a command send from the
inserter
connected to the lower stream of the inserter /
No response is made to a command send from the
inserter
Section
PCU
Cause
Communication line noises, control PWB trouble,
connection trouble, connection harness breakage.
connection trouble, connection harness breakage.
Check &
Remedy
Remedy
Turn OFF / ON the power.
Check connection of the connector with the lower
stream machine of the inserter.
Replace the control PWB of the lower stream machine
of the saddle unit.
Check connection of the connector with the lower
stream machine of the inserter.
Replace the control PWB of the lower stream machine
of the saddle unit.
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