Sharp MX-M654N / MX-M754N (serv.man2) Handy Guide ▷ View online
SHARP
REPAIR HINTS
61
OUTPUT DEVICE
MX-FN22
FSS203_N jams
Check/replace the FSS203 sensor (0CWFK21772001).
Reform the bracket supporting FSS203 sensor upwards.
Within the Saddle Tray Unit, check if the paper lead edge
is catching the bracket/frame that sits directly above the
bracket holding the FSS203 sensor.
Reform the bracket/plate to ensure there is a sufficient
and even gap (front to rear) across the plate/bracket to
allow the paper lead edge to pass through unobstructed.
MX-FN21
MX-FN22
MX-FN22
When copying multiple pages of a
single original/page using the DSPF,
all pages are output using Offset
mode (even though it is unchecked)
Change SIM55-03 SW9-4 from 1 (Offset) to 0 (no Offset)
MX-FN21
MX-FN22
MX-FN22
Please lower the paper guide of the
finisher message
On the Finisher, push down the exit roller assembly (just
above the exit tray) in the centre section, which is
indicated with a green marker.
EMAIL STATUS ALERTS
ALL
Is it possible to configure the MFP to
send only a single email alert for each
alert condition?
To enable single email alert notification for Customer
Email address only, configure the following soft switch:-
SIM 55-03 SW28-3 (change from 0 to 1).
Note: For dealer email address, multiple email
notifications will still be received.
Configuring Toner Low Email alerts to
be sent at a specific toner remaining
level
If you wish to receive toner low emails at a specific toner
remaining level, configure the MFP as follows:-
1.
Enter Simulation 26-69.
2.
Change Item F (Toner E-Mail Alert) from 1 to 0.
3.
Set Item B (Remaining Toner Level) to the
specified.
specified.
4.
level when the Email alert is sent:-
Examples: 0= 5%, 1=10%, 2=15%, 3=20%,
4 = 25% (Default), 5=30%.
Examples: 0= 5%, 1=10%, 2=15%, 3=20%,
4 = 25% (Default), 5=30%.
Note: Depending on Model, the details within Simulation
26-69 may differ therefore please refer to the Service
Manual for the relevant model series.
REPAIR HINTS
SHARP
62
DOCUMENT FILING / PUBLIC FOLDER
ALL
Unable to browse the NAS/Public
Folder, even though the Public
Folder/NAS settings are enabled
within the Network Settings menu.
The NBT/WINS Port (Security setting) must be enabled to
use NAS/Public storage. For security measures, this port
setting is disabled as default.
Can you use Domain User Accounts to
browse the NAS/Public Folders?
NAS/Public Folders support local accounts only
(programmed on MFP)
SHARPDESK MOBILE
ALL
Which additional options are required
for full functionality when using
Sharpdesk Mobile?
None
Unable to connect to Office 365 email
account when using Sharpdesk
Mobile v2.0
When using Office 365, you need to specify the following
information within Email Server Settings on Sharpdesk
Mobile:-
Hostname: m.outlook.com
Port Number: 993
SSL: ON
SHARP
DOCUMENT REFERENCE
63
Operating System Support Reference:
GDI
Graphic Display Interface.
SPLC
Sharp Printer Language Control (GDI).
-
Sharp Advanced Printing Language (GDI)
PCL
Printer Command Language
PS
Postscript 3
PPD
Postscript Printer Description.
GPD
Generic Printer Description (PCL).
XPS
XML Paper Specification (Page Description Language)
SRDM
Sharp Remote Device Manager
Print Driver / Application / Operation are available and supported.
Windows Vista/2008 or Windows 7 Drivers / Application are supported.
Print Driver / Application / Operation are not available or supported under Windows OS.
Print Driver / Application / Operation are not available or supported under Apple OSX.
WSUS
Digitally Certified Print Driver is installed automatically using Plug & Play via Windows
Update server.
Update server.
WHQL
WHQL (Windows Hardware Quality Lab) Digitally Certified Print Driver for specified
Windows Operating System is supported.
Windows Operating System is supported.
12/14
Current Release/Support Schedule - Month/Year [English only].
Note: Release schedule is subject to change without prior notice.
Useful Links (Web Addresses):
Support Website:
MFP Firmware
MFP Firmware
Service Documentation
Print Drivers
Utility Software -
Utility Software -
www.sharp.co.uk/gb
Product Information:
(Document Solution Centre):-
www.tradnet.sharp.co.uk
Product Key Registration:-
https://dse-pub.sharp.co.jp/key/
User Name:
keyuser
Password:
key000323
Information contained within this guide is subject to change without prior notice.
This Handy Guide is not a substitute for the official Sharp Service manuals.
It is for use by Sharp qualified service technicians with the intention of improving the efficiency
of Sharp MFP Devices.
All the latest fault finding information, firmware and printer drivers
can be found on the SHARP Support Website.
NOTES
SHARP
64
Notes
