Sharp MX-M266N / MX-M316N / MX-M356N Handy Guide ▷ View online
SHARP
IMAGE SEND COMMUNICATION ERROR CODES
41
Report Code
(Result)
Result Displayed
Communication Interruption Content
58
REJECTED
In reception, data are sent from a remote machine of receive inhibit number.
<Receive> (Not rejected in the bulletin board send or the F code bulletin
board send.)
<Receive> (Not rejected in the bulletin board send or the F code bulletin
board send.)
59
RX NO F‐CODE POLL
In F code polling (calling), the remote machine has no DIS bit 47 (polling
function). <Polling> In F code polling (calling), the called side has no send
data. (DIS bit 9 is 0.)<Polling>
function). <Polling> In F code polling (calling), the called side has no send
data. (DIS bit 9 is 0.)<Polling>
60
NO F‐CODE POLL
In F code polling (calling), DCN is received for SEP. <Polling>
In bulletin board, there is no send data for SEP. <Bulletin board>
In bulletin board, there is no send data for SEP. <Bulletin board>
61
RX POLL # NG
In bulletin board, the sub address (bulletin board number (SEP)) is not
matched. <Bulletin board>
matched. <Bulletin board>
62
F POLL PASS # NG
In bulletin board, the pass code (PWD) is not matched. <Bulletin board>
63
NO F FUNC
In F code sending, the remote machine has no DIS bit 49 (sub address
function). <Send> (Check that the remote machine conforms to F code.)
function). <Send> (Check that the remote machine conforms to F code.)
64
NO F‐CODE
In F code sending : <Send>
DCN is received for SUB. ‐‐‐ Check the box number.
DCN is received for SID. ‐‐‐ Check the box number and pass code.
In F code receiving : <Receive>
"F code relay broadcasting" or "F code confidential reception" is "Inhibited
with soft SW."
DCN is received for SUB. ‐‐‐ Check the box number.
DCN is received for SID. ‐‐‐ Check the box number and pass code.
In F code receiving : <Receive>
"F code relay broadcasting" or "F code confidential reception" is "Inhibited
with soft SW."
67
F PASS # NG
In F code receiving, the pass code (SID) is not matched. <Receive>
68
BOX NO. NG
In F code reception, a box number which is not registered is specified. (SUB is
not matched.) <Receive>
not matched.) <Receive>
69
MEMORY OVER
Memory over in quick online sending <Send>
70
JOB MEMORY OVER
In PC‐FAX reservation, the number of remote parties is exceeded. <Send>
71
NG71 XXXX *1
In PC‐FAX reservation, data sent from PC includes some errors. <Send>
72
NG72 XXXX *1
In department management setting on the machine side:
In reservation from PC‐FAX or PC‐Internet FAX, a department number which
is not registered on the machine side is specified. <Send>
In reservation from PC‐FAX or PC‐Internet FAX, the department number is not
specified. <Send>
In reservation from PC‐FAX or PC‐Internet FAX, a department number which
is not registered on the machine side is specified. <Send>
In reservation from PC‐FAX or PC‐Internet FAX, the department number is not
specified. <Send>
73
NG73 XXXX *1
In reservation from PC‐FAX or PC‐Internet FAX, the use quantity limit is
exceeded. <Send>
exceeded. <Send>
74
NG74 XXXX *1
When reserving specified filing in document filing in PC‐FAX or PC‐Internet
FAX;
The pass‐code for the folder is set on the machine side and the pass‐code
from PC‐XXX does not match with it. <Send>
The pass‐code for the folder is set on the machine side and no pass‐code is
specified by PC‐XXX. <Send>
FAX;
The pass‐code for the folder is set on the machine side and the pass‐code
from PC‐XXX does not match with it. <Send>
The pass‐code for the folder is set on the machine side and no pass‐code is
specified by PC‐XXX. <Send>
75
NG75 XXXX *1
Reservation cannot be made due to machine busy. (Reservation of PC‐FAX
cannot be accepted.)
When "PC‐FAX or PC‐internet FAX send inhibit" is set on the machine side.
76
NG76 XXXX *1
Reserved with receive confirmation request in PC‐Internet FAX, but the
Internet FAX sender is not registered on the machine side. <Send>
Internet FAX sender is not registered on the machine side. <Send>
77
NG77 XXXX *1
In reserving specified filing in PC‐FAX or PC‐Internet FAX, the machine has no
filing function.
filing function.
78
NG78 XXXX *1
The filing function is inhibited on the machine side when filing specification is
reserved by PC‐FAX or PC‐ Internet FAX.
reserved by PC‐FAX or PC‐ Internet FAX.
79
NG79 XXXX *1
An authentication error occurs when PC‐FAX or PC‐Internet FAX is reserved.
IMAGE SEND COMMUNICATION ERROR CODES
SHARP
42
Report Code
(Result)
Result Displayed
Communication Interruption Content
80
NG80 XXXX *1
NIC connect failure (network abnormality)
Check for disconnection of cables.
A network trouble (CE‐XX) occurs.
The port is set to DISABLE.
Authentication of the POP server is failed when POP before SMTP is
Check for disconnection of cables.
A network trouble (CE‐XX) occurs.
The port is set to DISABLE.
Authentication of the POP server is failed when POP before SMTP is
enabled.
When an error other than the communication result code 93 or 94 in D‐
SMTP send (including error response of 5XX)
81
NG REPORT
In Internet FAX send, reply of receive confirmation of the remote machine is
not normal. (Including PC‐Internet FAX).
Error of the disposition‐modifier.
The disposition modifier is not in an error, and the disposition type is other
not normal. (Including PC‐Internet FAX).
Error of the disposition‐modifier.
The disposition modifier is not in an error, and the disposition type is other
than displayed, dispatched, or processed.
82
NO REPORT
In Internet FAX send, time‐out occurs in waiting for receive confirmation
from the remote machine. (Including PC‐Internet FAX).
In a case where send confirmation wait time‐out time is other than 0,
from the remote machine. (Including PC‐Internet FAX).
In a case where send confirmation wait time‐out time is other than 0,
when send confirmation reply from an Internet FAX destination is not
received.
received.
Recalls of the set number of recalls are performed, but send confirmation
reply from an internet FAX destination is not received.
83
NG LIMIT
In E‐mail/FTP, Internet FAX send, the send data size exceeds the upper limit
of send data.
of send data.
84
REJECTED
In e‐mail receive, a sender is registered in receive reject address/domain.
<Receive>
<Receive>
85
NG85 XXXX *1
In e‐mail receive, an error occurs in communication with POP3 server.
Header acquisition error.
Time‐out during mail receive
Header acquisition error.
Time‐out during mail receive
86
RECEIVED
In e‐mail receive, an unsupported attached file is received. Only the TIFF‐F
type is supported for attached files.
The TIFF‐F type of the attached file cannot be recognized.
There is no attached file.
type is supported for attached files.
The TIFF‐F type of the attached file cannot be recognized.
There is no attached file.
87
NG87 XXXX *1
In e‐mail receive, an attached file cannot be stored in memory.
* Memory over
* Memory over
88
NG88 XXXX *1
In SMTP e‐mail receive, an attached file cannot be stored in memory.
Cannot be stored in memory.
The number of items of acting receive data is the maximum, and an
Cannot be stored in memory.
The number of items of acting receive data is the maximum, and an
additional data cannot be stored.
89
NG89 XXXX *1
In SMTP e‐mail receive, an error occurs in communication with the mail
server.
Time‐out occurs during e‐mail receive.
server.
Time‐out occurs during e‐mail receive.
90
NG90 XXXX *1
After reservation by re‐operation of document filing, conversion for image
send cannot be made.
send cannot be made.
91
NG91 XXXX *1 *2
Data cannot be written to the memory device when Scan To USB is executed.
The memory device is disconnected during writing to the memory device.
An error occurs due to a memory device trouble.
The memory device is disconnected during writing to the memory device.
An error occurs due to a memory device trouble.
92
NG92 XXXX *1 *2
The USB device memory overflows during writing data into the memory
device when "Scan to USB" is executed.
device when "Scan to USB" is executed.
93
NG93 XXXX *1
When error in D‐SMTP send (with recall):‐
An error response of 4XX occurs during communication with the SMTP
An error response of 4XX occurs during communication with the SMTP
server.
Time out occurs after establishment of connection with the SMTP server.
94
NG94 XXXX *1
When busy in D‐SMTP send
Time out occurs during establishment of connection with the SMTP server.
Time out occurs during establishment of connection with the SMTP server.
SHARP
IMAGE SEND COMMUNICATION ERROR CODES
43
Report Code
(Result)
Result Displayed
Communication Interruption Content
95
NG95 XXXX *1
When the path is too long in execution of Scan To USB.
96
NG96 XXXX *1
When the normal process is not executed in the secure mail sending.
98
NG98 XXXX *1
The copy inhibit pattern is detected when scanning a document.
99
NG99 XXXX *1
A document which is inhibited to be copied such as a banknote is scanned.
*1
For a job status result in "Display in the column of result, NG XXXX is displayed, is the code
number. For a communication result, Communication error
(XXXX) is displayed.
*2
The error code of Scan To USB is specified only in the job log.
*
When the communication result is OK, the communication sub code 1 and the communication sub
code 2 are 0000. Errors in ( ) are not used.
code 2 are 0000. Errors in ( ) are not used.
COMMUNICATION REPORT SUB CODE 1:
The communication report sub code 1 (upper 2 digits) are always indicated as 00.
COMMUNICATION REPORT SUB CODE 2:‐
The communication report sub code 1 (upper 2 digits) are always indicated as 00.
COMMUNICATION REPORT SUB CODE 2:‐
Report Code 2
Communication Interruption Content
Send / Receive
00
When the conditions after 01 do not apply.
Send/Receive
01
Send length over
Send
02
EOL time up
Receive
03
Carrier detection time up
Receive
04
Time up of the communication start command from the machine side
Receive
05
Time up in phase C (8 min)
Send
06
Memory image decode error
Receive
07
Memory image decode error
Send
08
Time up between frames in phase C (Report code is 0 or 16.)
Send/Receive
09
Not used
—
10
Not used
—
11
Polarity reversion detection
Receive
12
Invalid command reception
Receive
13
Time up (1‐minute timer/6‐second time)
Receive
14
PUT error
Receive
15
In V.34 mode, time up is generated when shifting from Primary to Control.
Receive
16
In V.34 mode, time up is generated when shifting from Control to Primary.
Receive
17
Command receive time‐up from MFP controller
Receive
18
Not used
—
19
Not used
—
20
Polarity reversion detection
Send
21
Invalid command reception
Send
22
Fall‐back retry number over
Send
23
Command retry number resend over
Send
24
Time up (T5 timer)
Send
25
Time up (T5 timer) in V.34 mode
Send
26
In V.34 mode, time up is generated when shifting from Primary to Control.
Send
27
In V.34 mode, time up is generated when shifting from Control to Primary.
Send
28
When sending the FSK signal, no response of send completion is sent back from
the MODEM chip within a certain time. (V.34, other than V.34)
Send
IMAGE SEND COMMUNICATION ERROR CODES
SHARP
44
Report Code 2
Communication Interruption Content
Send / Receive
29
Not used
—
30
A communication error is generated between MFP controller and
Modem controller. (Report code is 0 or 16.)
—
31
DC current not detected (busy)
Send
32
Dial tone not detected (busy)
Send
33
Busy tone detection (busy)
Send
34
T0 time up (Remote machine not responding)
Send
35
T1 time up (Remote machine not responding)
Send
36
In dialling, polarity reversion detection (Remote machine not responding)
Send
37
Calling is not made (busy)<Collision detected (including CNG detection)>
Send
38
Not used
—
60
In resend of document filed data, an error occurs in decoding or coding.
Resend
61
In resend of document filed data, setting to inhibit resolution conversion is made.
(The resolution after resend is set to be Enlarged.)
Resend
62
In resend of document filed data, rotation setting is made for data which
cannot be rotated.
Resend
63
In resend of document filed data, data cannot be stored in HD
after conversion of resolution for resend.
Resend
64
In resending data of document file, during conversion for resending, the number
of IMS management pages exceeds the upper limit (999). (IT occurs in OSA Scan to
FTP also, resulting in memory over.)
Resend
OSA Scan
To FTP
70
E‐mail header acquisition error
E‐mail receive
71
Time out occurs during e‐mail receive.
E‐mail receive
72
Receive reject occurs during e‐mail receive.
E‐mail receive
73
Network communication cannot be made due to port disable.
Network send
74
An authentication of the POP server is failed when POP before SMTP is enabled.
Network send
75
In the setting of SSL communication, when SSL communication is tried but the
server side does not support SSL.
Network send
76
There is no image in network communication (transfer).
Network send
80
There is no attached file in received e‐mail.
E‐mail receive
81
The attached file of received e‐mail is not of TIFF type which is supported.
E‐mail receive
82
The TIFF type of the attached file in received e‐mail cannot be recognized. ID error E‐mail receive
83
The TIFF type of the attached file in received e‐mail cannot be recognized.
E‐mail receive
84
The TIFF type of the attached file in received e‐mail cannot be recognized.
Version error
E‐mail receive
85
The TIFF type of the attached file in received e‐mail cannot be recognized.
Tag data error
E‐mail receive
86
The TIFF type of the attached file in received e‐mail cannot be recognized.
Tag parameter error
E‐mail receive
87
The TIFF type of the attached file in received e‐mail cannot be recognized.
Header size error
E‐mail receive
88
The TIFF type of the attached file in received e‐mail cannot be recognized.
Data error
E‐mail receive
90
In e‐mail receive; an attached file cannot be stored in memory. Memory over.
Cannot be stored in memory.
E‐mail receive
91
In e‐mail receive, an attached file cannot be stored in memory.
The file size is too great to be stored in memory.
E‐mail receive
92
In SMTP e‐mail receive; an attached file cannot be stored in memory.
Cannot be stored in memory.
E‐mail receive
When sub code 2 is 08 or 30 and the communication report is OK, the report code is 00 or 16.
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