Sharp MX-M200D / MX-M200DK (serv.man7) User Manual / Operation Manual ▷ View online
27
TROUBLESHOOTING AND MAINTENANCE
2
The original size is not
automatically selected or
the copy is not made on
paper that matches the size
of the original.
automatically selected or
the copy is not made on
paper that matches the size
of the original.
Was the SPF (or document cover) opened completely when the
original was placed on the document glass?
original was placed on the document glass?
→ Open the SPF completely and then place the original on the document glass.
Close the SPF (or document cover).
45
The original is curled or folded.
→ The original size cannot be correctly detected if the original is curled or
folded. Straighten the original.
–
The original has many solid black areas.
→ If the original includes solid black areas, the original size may not be
detected automatically. Press the [SPECIAL FUNCTION] key and select
"ORIG. SIZE ENTER" to specify the original size.
"ORIG. SIZE ENTER" to specify the original size.
–
The machine is directly exposed to sunlight.
→ Install in a location that is not exposed to sunlight.
–
The original is smaller than A5 (5-1/2" x 8-1/2") size.
→ If the original is smaller than A5 (5-1/2" x 8-1/2"), the size cannot be
detected. Follow the procedure in "USING THE BYPASS TRAY TO
COPY A SPECIAL SIZE ORIGINAL" to make the copy.
COPY A SPECIAL SIZE ORIGINAL" to make the copy.
51
The original is not a standard size.
→ If the original is a small non-standard size, the size cannot be detected.
Manually select a size close to the original size, or follow the procedure
in "USING THE BYPASS TRAY TO COPY A SPECIAL SIZE ORIGINAL"
to make the copy.
in "USING THE BYPASS TRAY TO COPY A SPECIAL SIZE ORIGINAL"
to make the copy.
51
Copies are smudged or
dirty.
dirty.
The document glass or the underside of the document
cover/SPF is dirty.
cover/SPF is dirty.
→ Clean these regularly.
37
The original is smudged or blotchy.
→ Use a clean original.
–
White or black lines appear
on copies.
on copies.
The scanner glass for the SPF is dirty.
→ Clean the long, narrow scanning glass.
37
The transfer charger is dirty.
→ Clean the transfer charger.
38
A tray's paper size setting
cannot be set.
cannot be set.
The COPY indicator is off.
→ Press the [COPY] key to select copy mode.
14
A copy, print job, or received fax is being printed.
→ Set the paper size after copying or printing is complete.
16
The machine has stopped temporarily due to a paper misfeed.
→ Remove the misfeed and then set the paper size.
29
An interrupt copy job is in progress.
→ Set the paper size after the interrupt copy job is finished.
63
A copy job stops before it
is finished.
is finished.
The paper output tray is full.
→ Copying stops temporarily during a copy each time 250 sheets (150 sheets
when a job separator tray kit is installed) are output. Remove the copies
from the tray and press the [OK] key to resume copying.
from the tray and press the [OK] key to resume copying.
–
The tray is out of paper.
→ Load paper.
18
Scanning of the original
stops before it is
completed.
stops before it is
completed.
The display shows "Memory is full.".
→ See "INDICATORS AND DISPLAY MESSAGES".
28
A light in the room flickers.
The same outlet is being used for the light and the machine.
→ Connect the machine to a dedicated power outlet which is not shared
with other electric appliances.
–
Problem
Cause and solution
Page
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28
INDICATORS AND DISPLAY MESSAGES
If one of the following messages appears in the display, take prompt action as instructed by the message.
< >: Tray number
<
<
>: Size of paper that should be loaded
Message
Action
(Maintenance icon)
It is time for regular maintenance. Contact your authorised service
representative.
representative.
(Developer replacement required
icon)
Developer is required. Contact your authorised service representative as
soon as possible.
soon as possible.
Maintenance required. Call for
service.
Maintenance required soon. Contact your authorised service
representative.
representative.
Call for service.
–
Turn off the power and then turn it back on. If this does not clear the
message, write down the 2-digit main code and 2-digit sub-code
("
message, write down the 2-digit main code and 2-digit sub-code
("
-
"), turn off the power, and promptly contact your authorised
service representative.
(Toner cartridge replacement
required icon)
The toner cartridge must be replaced soon.
Check the toner cartridge.
Check to see if the toner cartridge has been installed properly.
Remove paper from the output tray
and press [OK].
and press [OK].
The number of sheets in the output tray (centre tray or top tray) has
reached the limit. Remove the paper.
reached the limit. Remove the paper.
Load <
> paper into tray < >.
The paper size specified for the tray is different from the actual size.
(Page 21)
(Page 21)
Memory is full.
The memory became full while scanning the originals. Press the [START]
key (
key (
) to copy only the originals that have been scanned, or press the
[CA] key to cancel the job.
An optional memory board (AR-SM5) can be installed to increase the original
scanning capacity. Memory can be expanded to a maximum of 272 MB
(256 MB of expansion memory).
An optional memory board (AR-SM5) can be installed to increase the original
scanning capacity. Memory can be expanded to a maximum of 272 MB
(256 MB of expansion memory).
Pegasus-E_Copy_Ex.book 28 ページ ２００９年７月２２日 水曜日 午後２時４分
29
2
REMOVING MISFEEDS
When a misfeed occurs during copying, the message "
Clear paper path." and the location of the misfeed will appear.
Check the location and remove the misfeed.
First check the misfeed location.
* The illustration shows misfeed locations in the MX-M200D.
ORIGINAL MISFEED IN THE SPF
1
Remove the misfed original.
Check sections A, B, and
C in the left shows the
illustration (see the next
page), and remove the
misfed original.
C in the left shows the
illustration (see the next
page), and remove the
misfed original.
Section A
Open the feeding roller cover and remove the
misfed original from the document feeder tray.
Close the feeding roller cover.
misfed original from the document feeder tray.
Close the feeding roller cover.
Section B
Open the SPF and rotate the two release rollers
in the direction of the arrow to feed the original
out. Close the SPF and then remove the
original.
If the original misfeed occurred in the right roller,
open the automatic document feeder and rotate
the right release roller in the direction of the
arrow to remove the original.
in the direction of the arrow to feed the original
out. Close the SPF and then remove the
original.
If the original misfeed occurred in the right roller,
open the automatic document feeder and rotate
the right release roller in the direction of the
arrow to remove the original.
If a small original (A5 (5-1/2" x 8-1/2"), etc.) is
misfed, open the right side cover and remove
the original. Close the right side cover.
misfed, open the right side cover and remove
the original. Close the right side cover.
The paper may tear when you remove a misfeed. In this event, be sure to remove all torn pieces of paper from
the machine, taking care not to touch the photoconductive drum (the green part). Any scratches or damage to the
surface of the drum will cause dirty copies.
the machine, taking care not to touch the photoconductive drum (the green part). Any scratches or damage to the
surface of the drum will cause dirty copies.
Note
(Page 31)
(See below)
(Page 31)
(Page 30)
(Page 34)
(Page 33)
(Page 34)
(Page 34)
(Page 34)
(Page 34)
Misfeed locations in the optional
2 x 250-sheet paper feed unit
2 x 250-sheet paper feed unit
(Page 34)
Feeding roller cover
Roller
Right side cover
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30
TROUBLESHOOTING AND MAINTENANCE
Section C
Remove the misfed original from the exit area.
If the misfed original cannot be easily removed
from the exit area, open the moveable part of the
document feeder tray and remove the original.
from the exit area, open the moveable part of the
document feeder tray and remove the original.
2
Open and close the SPF to make the
misfeed location indicator stop
blinking.
misfeed location indicator stop
blinking.
You can also make the
misfeed indicator stop
blinking by opening and
closing the feeding roller
cover or the right side
cover.
misfeed indicator stop
blinking by opening and
closing the feeding roller
cover or the right side
cover.
3
Return the originals indicated by the
minus number in the display to the
document feeder tray and press the
[START] key (
minus number in the display to the
document feeder tray and press the
[START] key (
).
Copying will resume from the originals that still
remained when the misfeed occurred.
remained when the misfeed occurred.
MISFEED IN THE BYPASS TRAY
1
Carefully remove the misfed paper
from the bypass tray.
from the bypass tray.
2
Grasp the side cover handle and
gently open and close the side cover.
gently open and close the side cover.
The message "
Clear paper
path." will be cleared and
copying will be possible.
copying will be possible.
Depending on the location of the misfeed,
the displayed number of originals to be
returned to the document feeder tray may
not be correct.
the displayed number of originals to be
returned to the document feeder tray may
not be correct.
Note
If the message does not clear, check again
to make sure that no pieces of paper
remain.
to make sure that no pieces of paper
remain.
Note
Pegasus-E_Copy_Ex.book 30 ページ ２００９年７月２２日 水曜日 午後２時４分
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