Sharp MX-4110N / MX-4111N / MX-4112N / MX-4110FN / MX-4111FN / MX-5110N / MX-5111N / MX-5112N / MX-5110FN / MX-5111FN (serv.man7) Handy Guide ▷ View online
Trouble Codes
37
Document Solutions After Sales Service
F1
00
Finisher PCU communication error
03
Finisher exit roller lift operation trouble
08
Finisher staple shift motor trouble
10
Finisher staple motor trouble
11
Finisher grip motor trouble
15
Finisher paper exit tray lift motor trouble
19
Finisher paper alignment motor lock (front)
20
Finisher paper alignment motor lock (rear)
21
Finisher fan motor trouble (Bridging Unit)
22
Finisher rear edge assist motor trouble
23
Finisher shuttle trouble
31
Finisher saddle motor trouble
32
Communication error (finisher-punch unit)
33
Punch unit shift operation trouble.
34
Punch operation trouble.
36
Punch paper edge detection error
37
Finisher data backup RAM error
38
Punch data backup RAM error
39
Punch paper dust sensor error
41
Saddle paper positioning trouble
42
Saddle guide motor trouble
43
Saddle alignment operation trouble
44
Saddle staple motor R trouble
45
Saddle staple trouble
46
Saddle pushing plate motor trouble
47
Saddle paper transport motor trouble
50
Main unit-Finisher combination error
51
Saddle sensor connection trouble
52
Finisher micro switch trouble
F2
22
Discharge lamp trouble (K)
23
Discharge lamp trouble (C)
24
Discharge lamp trouble (M)
25
Discharge lamp trouble (Y)
39
Process thermistor trouble (MFT)
40
Toner empty sensor trouble (K)
41
Toner empty sensor trouble (C)
42
Toner empty sensor trouble (M)
43
Toner empty sensor trouble (Y)
45
Colour image density sensor trouble
49
LSU thermistor trouble
50
Drum phase sensor trouble (K)
51
Drum phase sensor trouble (Colour)(41ppm)
51
Drum phase sensor trouble (C)(51ppm)
52
Drum phase sensor trouble (M)(51ppm)
53
Drum phase sensor trouble (Y)(51ppm)
58
Process humidity sensor trouble
64
Toner supply operation trouble (K)
65
Toner supply operation trouble (C)
66
Toner supply operation trouble (M)
F2
67
Toner supply operation trouble (Y)
70
Improper toner cartridge detection (K)
71
Improper toner cartridge detection (C)
72
Improper toner cartridge detection (M)
73
Improper toner cartridge detection (Y)
74
Toner cartridge CRUM error (K)
75
Toner cartridge CRUM error (C)
76
Toner cartridge CRUM error (M)
77
Toner cartridge CRUM error (Y)
78
Image density registration sensor trouble (K)
91
High density process control HV error (K)
92
High density process control HV error (C)
93
High density process control HV error (M)
94
High density process control HV error (Y)
F3
12
Tray 1 lift operation trouble (main unit)
22
Tray 2 lift operation trouble (main unit)
F6
00
MFP-Fax communication trouble
01
Fax board EEPROM read/write error
04
Fax modem operation trouble
21
TEL/LIU PWB & Fax soft switch error
30
Access error to 1-chip on Fax board
97
Fax PWB incompatibility trouble
98
Fax PWB & Destination information error
F9
91
Communication error (MFP-Printer)
92
Printer PWB hardware error
H2
00
Thermistor open trouble (TH_UM_AD2).
01
Thermistor open trouble (TH_LM).
02
Thermistor open trouble (TH_US).
03
Thermistor open trouble (TH_UM_AD1)
H3
00
Fuser high temperature (TH_UM)
01
Fuser high temperature (TH_LM)
02
Fuser high temperature (TH_US)
Trouble Codes
38
Document Solutions After Sales Service
H4
00
Fuser low temperature (TH_UM_AD2)
01
Fuser low temperature (TH_LM)
02
Fuser low temperature (TH_US)
30
Thermistor input circuit trouble (TH_UM)
H5
01
5 continuous times POD1 not reached jams
H7
10
Fuser low temperature trouble
(TH_UM_AD2)
(TH_UM_AD2)
11
Fuser low temperature trouble (TH_LM)
L1
00
Scanner feed trouble
L3
01
Scanner return trouble
L4
02
Paper feed motor lock trouble
03
Fuser motor lock trouble
04
Developer motor trouble (K)
05
Developer motor trouble (CMY)
06
Transfer unit lift trouble
07
Transfer belt motor trouble
11
Shift motor trouble
12
Secondary transfer separation trouble
16
Fusing pressure release trouble
30
MFP Fan motor trouble
31
Paper exit cooling fan trouble
32
Power cooling fan trouble
34
LSU cooling fan trouble
35
Fusing fan trouble
45
Toner cooling fan trouble (1 & 2)
50
Process fan trouble
56
Rear cooling fan trouble
58
Ozone exhaust fan trouble
L6
10
Polygon motor trouble (LSU)
L8
01
Full wave signal is detection error
02
Full wave signal error
20
MFP – LSU Motherboard comms error
PC
--
Personal counter not installed
U1
01
Battery trouble
U2
00
MFP EEPROM read write error
05
Account management data/HDD internal
authentication DB table error
authentication DB table error
11
MFP SRAM EEPROM check sum error
30
Serial number discrepancy (MFP-PCU)
40
SD card system storage data area error
41
HDD system storage data area error
42
Machine adjustment data error
50
HDD user authentication data error
60
Watermark check error
80
SCU PWB EEPROM read/write error
81
SCU PWB EEPROM check sum error
90
PCU PWB EEPROM read/write error
91
PCU PWB EEPROM check sum error
U5
00
Document feed unit communication error
16
Document feed unit fan trouble
30
Document feed unit tray lift up trouble
31
Document feed unit tray lift down trouble
40
Document feed unit installation trouble
U6
00
Paper feed desk (tray 3 & 4) communication
trouble (PCU)
trouble (PCU)
01
Tray 1 lift motor trouble (Desk)
02
Tray 2 lift motor trouble (Desk)
09
LCC lift motor trouble
10
Desk paper feed motor trouble
20
LCC communication trouble
21
LCC transport motor trouble
22
LCC 24v power abnormality
50
Desk incompatibility
51
LCC incompatibility
Trouble Codes
39
Document Solutions After Sales Service
U7
50
MFP PWB Vendor machine communication
51
Vendor machine error
UC
02
CPT-ASIC abnormality
20
DOCC – ASIC abnormality
Jam Cause Codes
40
Document Solutions After Sales Service
Main Body Sensor Location:
Code
Content
Code
Content
TRAY1
Main cassette paper JAM (CPFD1 not
reached jam)
reached jam)
CPFD1_N2
CPFD1 not-reached JAM (main cassette 2
feed paper)
feed paper)
CPFD1_N3
CPFD1 not-reached JAM (Desk upper
stage feed paper)
stage feed paper)
CPFD1_N4
CPFD1 not-reached JAM (Desk lower stage
feed paper)
feed paper)
TRAY2
CPFD2 not-reached JAM (main cassette
2 feed paper)
2 feed paper)
CPFD2_N3
CPFD2 not-reached JAM (Desk upper stage
feed paper)
feed paper)
CPFD2_N4
CPFD2 not-reached JAM (Desk lower
stage feed paper)
stage feed paper)
MFT
Manual feed tray paper feed JAM (PPD1
not reached)
not reached)
PPD1_N1
PPD1 not-reached JAM (cassette 1 feed
paper)
paper)
PPD1_N2
PPD1 not-reached JAM (Main cassette 2
feed paper)
feed paper)
PPD1_N3
PPD1 not-reached JAM (Desk upper
stage feed paper)
stage feed paper)
PPD1_N4
PPD1 not-reached JAM (Desk lower stage
feed paper)
feed paper)
PPD1_NA
PPD1 not-reached JAM (ADU refeed
paper)
paper)
PPD1_NL
PPD1 not-reached JAM (LCC feed paper)
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