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AR-M550/M620  SIMULATION  8 - 31

1) Select 1 (YES) with 10-key.

2) Press [START] key. (The trouble display is canceled.)

1) Select 1 (YES) with 10-key.

2) Press [START] key. (The trouble display is canceled.)

1) Select 1 (YES) with 10-key. 

2) Press [START] key. (The trouble display is canceled.)

1) Select 1 (YES) with 10-key.

2) Press [START] key. (The trouble display is canceled.)

1) Select 1 (YES) with 10-key. 

2) Press [START] key. (The trouble display is canceled.)

13-0

Clear/Cancel (Trouble etc.)

Used to cancel the self-diag "U1" trouble. (Only when 
FAX is installed.)

FAX

Trouble

1

YES

After canceling U1 trouble, the machine returns to the 
main code entry standby mode.

2

NO

Without canceling U1 trouble, the machine returns to 
the main code entry standby mode.

14-0

Clear/Cancel (Trouble etc.)

Used to cancel excluding the self-diag U1/LOC/U2/PF 
troubles.

Trouble

Error

1

YES

After canceling the trouble other than U1, U2, PF, and 
LCC, the machine returns to the main code entry 
standby mode.

2

NO

Without canceling the trouble, the machine returns to 
the main code entry standby mode.

15-0

Clear/Cancel (Trouble etc.)

Used to cancel the self-diag "U6-09, F3-12, 22" (large 
capacity paper feed tray, paper feed trays 1, 2) 
troubles.

LCC

Trouble

SIMULATION 13

U1 TROUBLE CANCELLATION. 

ARE YOU SURE?

1. YES

2. NO

1

SIMULATION 14

TROUBLE CANCELLATION. (OTHERS)

ARE YOU SURE?

1. YES

2. NO

1

1

YES

After canceling the LCC trouble, the machine returns 
to the main code entry standby mode.

2

NO

Without canceling the trouble, the machine returns to 
the main code entry standby mode.

16-0

Clear/Cancel (Trouble etc.)

Used to cancel the self-diag U2 troubles.

MFP control PWB, PCU PWB, scanner control PWB

Trouble

1

YES

After canceling the U2 trouble, the machine returns to 
the main code entry standby mode.

2

NO

Without canceling the trouble, the machine returns to 
the main code entry standby mode.

17-0

Clear/Cancel (Trouble etc.)

Used to cancel the PF troubles (when the copy inhibit 
command from the host computer is received).

Communication unit (TEL/LIU/MODEM etc.)

Trouble

Error

1

YES

After canceling the PF trouble, the machine returns to 
the main code entry standby mode.

2

NO

Without canceling the trouble, the machine returns to 
the main code entry standby mode.

SIMULATION 15

LCC TROUBLE CANCELLATION.

ARE YOU SURE?

1. YES

2. NO

1

SIMULATION 16

U2 TROUBLE CANCELLATION.

ARE YOU SURE?

1. YES

2. NO

1

SIMULATION 17

PF TROUBLE CANCELLATION.

ARE YOU SURE?

1. YES

2. NO

1

AR-M550/M620  SIMULATION  8 - 32

1) Enter the number corresponding to the maintenance timing dis-

play. 

2) Press [START] key. The condition entered in procedure 1) is set.

Various print counter values are displayed.

The paper jam/trouble counter value is displayed.

The history of paper jams and misfeed is displayed. 

The misfeed history is displayed sequentially from the latest one. The
max. 100 items of misfeed history can be recorded. The data may be
used to identify trouble position. 

The latest 100 items of paper jam history are displayed. (Refer to the
jam cause code table below.)

(Jam cause code)

21-1

Setting

Used to set the maintenance cycle.

Specifications

Counter

Maintenance timing display

Set range

0

Default (Differs depending on the model.)

0 - 999

1 - 300

Maintenance display at 1K - 300K

999

No maintenance display

22-1

Adjustment/Setup/Operation data output/Check 
(Display/Print)

Used to check the print count value in each section 
and each operation mode. (Used to check the 
maintenance timing.)

Counter

TOTAL

Total counter

DRUM

Drum counter

TONER

Toner counter

DEVE

Developer counter

MAINTENANCE

Maintenance counter

TOTAL OUTPUT

Total output quantity

COPIES

Copy effective paper counter

PRINTER

Printer counter

FAX

FAX print counter

I-FAX OUTPUT

iFAX print counter

DOC FILING OUTPUT

Document filing print counter

RIIGHT SIDE OUTPUT

Right paper exit counter

OTHERS

Other print counter (List print , etc.)

SIMULATION 21-1

MAINTENANCE CYCLE SETUP. INPUT VALUE 0-999, AND PRESS

START.

 0:     DEFAULT

 1-300: MAINTENANCE CYCLE (1K-300K)

 999:   FREE

0

SIMULATION 22-1

COUNTER DATA DISPLAY.

TOTAL: ********  DRUM: ********  TONER: ******** 

DEVE: ********   MAINTENANCE: ********

TOTAL OUTPUT: ********  COPIES: ******** 

PRINTER: ********       FAX OUTPUT: ******** 

I-FAX OUTPUT:********   DOC FILING OUTPUT:********

RIGHT SIDE:********     OTHERS: ********

22-2

Adjustment/Setup/Operation data output/Check 
(Display/Print)

Used to check the total numbers of misfeed and 
troubles. (When the number of misfeed is considerably 
great, it is judged as necessary for repair. The misfeed 
rate is obtained by dividing this count value with the 
total counter value.)

Trouble

PAPER JAM

Number of paper jams

SPF JAM

Number of SPF jams

TROUBLE

Number of troubles

22-3

Adjustment/Setup/Operation data output/Check 
(Display/Print)

Used to check misfeed positions and the misfeed 
count of each position. (If the misfeed count is 
considerably great, it may be judged as necessary to 
repair.)

Sections other than SPF/DSPF section

Trouble

Misfeed

Code

Description

NO_JAM_CAUSE

No jam. Also used to cancel a jam. 

TRAY1

Tandem tray 1 paper feed jam (PFD2 not-
reached)

PFD2_NM1

PFD2 not-reached jam (Multi-stage tray 1 feed 
paper)

PFD2_NMÇQ

PFD2 not-reached jam (Multi-stage tray 2 feed 
paper)

PFD2_NAD

PFD2 not-reached jam (ADU re-feed paper)

PFD2_ST1

PFD2 remaining jam (Tandem tray 1 feed 
paper)

PFD2_SM1

PFD2 remaining jam (Multi-stage tray 1 feed 
paper)

PFD2_SM2

PFD2 remaining jam (Multi-stage tray 2 feed 
paper)

PFD2_SAD

PFD2 remaining jam (ADU re-feed paper)

PPD_NMF

PPD1 not-reached jam (Manual feed tray feed 
paper)

PPD_NT1

PPD1 not-reached jam (Tandem tray 1 feed 
paper)

PPD_NT2

PPD1 not-reached jam (Tandem tray 2 feed 
paper)

PPD_NM1

PPD1 not-reached jam (Multi-stage tray 1 feed 
paper)

SIMULATION 22-2

JAM/TROUBLE COUNTER DATA DISPLAY.

PAPER JAM: ********   SPF JAM: ********

TROUBLE: ********

AR-M550/M620  SIMULATION  8 - 33

(10 lines, 80 digits = 800 characters)

PPD_NM2

PPD1 not-reached jam (Multi-stage tray 2 feed 
paper)

PPD_NLC

PPD1 not-reached jam (LCC paper feed paper)

PPD_NAD

PPD1 not-reached jam (ADU re-feed paper)

PPD_SMF

PPD1 remaining jam (Manual feed tray feed 
paper)

PPD_ST1

PPD1 remaining jam (Tandem tray 1 feed 
paper)

PPD_ST2

PPD1 remaining jam (Tandem tray 2 feed 
paper)

PPD_SM1

PPD1 remaining jam (Multi-stage tray 1 feed 
paper)

PPD_SM2

PPD1 remaining jam (Multi-stage tray 2 feed 
paper)

PPD_SLC

PPD1 remaining jam (LCC paper feed paper)

PPD_SAD

PPD1 remaining jam (ADU re-feed paper)

PPD_PRI

PPD1 jam (Image ready request is not sent 
from ICU.)

PSD_N

PSD not-reached jam (currently not detected)

PSD_S

PSD remaining jam (currently not detected)

POD1_N

POD1 not-reached jam

POD1_S

POD1 remaining jam

POD1_LDV

POD1 jam (LCV is turned OFF.)

POD2_N

POD2 not-reached jam 

POD2_SR

POD2 remaining jam (When paper is 
discharged on the right side of the machine.)

POD2_SL

POD2 remaining jam (When paper is 
discharged on the left side of the machine.)

AINPD_N

ADU paper entry sensor not-reached jam 

AINPD_S

ADU paper entry sensor remaining jam

APPD1_N

ADU transport sensor 1 not-reached jam

APPD1_S

ADU transport sensor 1 remaining jam

APPD2_N

ADU transport sensor 2 not-reached jam 

APPD2_S

ADU transport sensor 2 remaining jam

DESK1

Multi-stage tray 1 paper feed jam (M1PFD not-
reached)

M1PFD_N2

M1PFD not-reached jam (Multi-state2 tray feed 
paper)

M1PFD_S1

M1PFD remaining jam (Multi-stage 1 tray feed 
paper)

M1PFD_S2

M1PFD remaining jam (Multi-stage 2 tray feed 
paper)

DESK2

Multi-stage tray 2 paper feed jam (M2PFD not-
reached)

M2PFD_S

M2PFD remaining jam

MPRD2_N2

MPRD2 not-reached jam (Tandem paper feed 
tray 2 feed paper) 

MPRD2_NM

MPRD2 not reached jam (Manual paper feed 
tray feed paper)

MPRD2_NL

MPRD2 not-reached jam (LCC paper feed 
paper) 

MPRD2_S2

MPRD2 remaining jam (Tandem tray 2 feed 
paper)

MPRD2_SM

MPRD2 remaining jam (Manual paper feed tray 
feed paper)

MPRD2_SL

MPRD2 remaining jam (LCC paper feed paper)

TRAY2

Tandem paper feed tray 2 paper feed jam 
(MPRD1 not-reached)

MPRD1_NM

MPRD1 not-reached jam (Manual paper feed 
tray feed paper)

Code

Description

MPRD1_NL

MPRD1 not-reached jam (LCC paper feed 
paper)

MPRD1_S2

MPRD1 remaining jam (Tandem paper feed 
tray 2 feed paper)

MPRD1_SM

MPRD1 remaining jam (Manual paper feed tray 
feed paper)

MPRD1_SL

MPRD1 remaining jam (LCC paper feed paper)

MPFD2_NM

MPFD2 not-reached jam (Manual paper feed 
tray feed paper)

MPFD2_NL

MPFD2 not-reached jam (LCC paper feed 
paper)

MPFD2_SM

MPFD2 remaining jam (Manual paper feed tray 
feed paper)

MPFD2_SL

MPFD2 remaining jam (LCC paper feed paper)

BPT

Manual paper feed tray paper feed jam (MPFD1 
not-reached)

MPFD1_S

MPFD1 remaining jam 

LPPD_N

LPPD not-reached jam 

LPPD_S

LPPD remaining jam 

LPPD_LCC

LPPD jam (No reply in a certain time after 
preliminary paper feed from LCC and issuing 
the paper feed command.)

LCC

LCC paper feed jam (LTD not-reached jam )

LTD_S

LTD remaining jam 

FES_N

FINISHER Inlet port sensor not-reached jam 

FES_S

FINISHER Inlet port sensor remaining jam 

FFPS_N

FINISHER Saddle not-reached jam 

FFPS_S

FINISHER Saddle remaining jam 

FEXIT_S

FINISHER Bundle exit remaining jam 

FSTPL

FINISHER Staple jam

FPNCH

FINISHER Punch jam

FDOP

FINISHER Door open jam 

FIN_TIME

FINISHER Abnormal paper interval jam 

REG_SEN_N

INSERTER Resist sensor not-reached jam 
(When inserter paper feed)

REG_SEN_S

INSERTER Resist sensor remaining jam (When 
inserter paper feed)

TIM_SEN_N

INSERTER Timing sensor not-reached jam 
(When inserter paper feed)

TIM_SEN_S

INSERTER Timing sensor remaining jam 
(When inserter paper feed)

HI_SEN_NI

INSERTER Paper exit sensor not-reached jam 
(When inserter paper feed)

HI_SEN_NP

INSERTER Paper exit sensor not-reached jam 
(Main unit paper feed)

HI_SEN_S

INSERTER Paper exit sensor remaining jam

H_SEN_NF

INSERTER Reverse sensor not-reached jam 
(When entering into the reverse path.) 

H_SEN_NB

INSERTER Reverse sensor not-reached jam 
When discharging to the reverse path.)

H_SEN_SF

INSERTER Reverse sensor remaining jam 
(When entering into the reverse path.)

H_SEN_SB

INSERTER Reverse sensor remaining jam 
(When discharging to the reverse path.)

Code

Description

SIMULATION 22-3

PAPER JAM HISTORY.
*******,*******,*******,*******,*******,*******,*******,*******,*******,*******
*******,*******,*******,*******,*******,*******,*******,*******,*******,*******
*******,*******,*******,*******,*******,*******,*******,*******,*******,*******
*******,*******,*******,*******,*******,*******,*******,*******,*******,*******
*******,*******,*******,*******,*******,*******,*******,*******,*******,*******
···············

AR-M550/M620  SIMULATION  8 - 34

The trouble history is displayed.

The trouble history is displayed sequentially from the latest one. The
max. 100 items can be stored. (The oldest one is deleted sequentially.
The trouble position can be identified by the data.)

(10 lines, 80 digits = 800 characters)

1)The ROM version of each section can be checked. When there is
any problem in the software, use this simulation to check the ROM ver-
sion of each section and revise the version if necessary.

When installing or servicing this machine, execute this simulation to
print and save various setting and adjustment data for next servicing.
(For example, memory trouble, PWB replacement, etc.)

1) Enter 1 with 10-key.

2) Press [START] key.

The various setting and adjustment data are printed out. (The print
paper cannot be selected optionally.)

The key operator code is displayed.

22-4

Adjustment/Setup/Operation data output/Check 
(Display/Print)

Used to check the trouble (self diag) history.

Trouble

22-5

Other

Used to check the ROM version of each unit (section).

Software

S/N

Engine section serial number

MFP

MFP controller

(LANGUAGE)

(Language version)

BOOT

MFP controller BOOT ROM

FAX

FAX controller

PCU

PCU controller

SCANNER

Scanner controller

FINISHER

Finisher controller

SADDLE UNIT

Saddle unit

LCC

Side LCC

INSERTER

Inserter

SIMULATION 22-4

TROUBLE HISTORY.
**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**
**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**
**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**
**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**
**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**
···············

SIMULATION 22-5

ROM VERSION DATA DISPLAY.

S/N:   0000000000

MFP:           1.00   (LANGUAGE:  1.00)

PCU:           1.00            BOOT:      1.00

SCANNER:       1.00             FAX:      1.00

FINISHER:      1.00

SADDLE UNIT:   1.00             LCC:      1.00

INSERTER:      1.00

22-6

Adjustment/Setup/Operation data output/Check 
(Display/Print)

Used to output the list of the setting and adjustment 
data (simulations, FAX soft switch, counters).

Data

Adjust/Setting data

0

TRAY SELECT

TRAY SELECT auto only (Selection is not 
allowed.)

1

PRINT START

PRINT START

Select 1 and press 
[START] key.

Press [CUSTOMSETTING] key or [START] 
key.

22-7

Adjustment/Setup/Operation data output/Check 
(Display/Print)

Used to display the key operator code. (This simulation 
is used when the customer forgets the key operator 
code.)

Data

User data

SIMULATION 22-6

DATA PRINT MODE. SELECT SETTING, AND PRESS START.

0. TRAY SELECT  :AUTO ONLY

1. PRINT START

1

SIMULATION 22-6

0

DATA PRINT MODE. EXECUTING···.

0. TRAY SELECT  :

1

SIMULATION 22-7

KEY OPERATOR CODE DISPLAY.

CODE: *****