Sharp AR-M351N / AR-M451N (serv.man10) User Manual / Operation Manual ▷ View online
MISFEED REMOVAL
2-21
2
■
■
■
■ Misfeed in the multi purpose drawer
1
Unlatch the duplex module and slide it to
the left.
the left.
Unlatch the module and
gently move the module
away from the machine.
If the machine is not
equipped with a duplex
module, open the side
cover similarly.
gently move the module
away from the machine.
If the machine is not
equipped with a duplex
module, open the side
cover similarly.
2
Open the left cover of the stand/paper
drawer.
drawer.
Hold the knob and gently
open the cover.
If the machine is not
equipped with a stand/
paper drawer, open the
left cover of the multi
purpose drawer.
open the cover.
If the machine is not
equipped with a stand/
paper drawer, open the
left cover of the multi
purpose drawer.
3
Remove the misfed paper.
Be careful not to tear the
misfed paper during
removal.
misfed paper during
removal.
4
Close the left cover of the stand/paper
drawer.
drawer.
5
Gently close the duplex unit.
If the machine is not
equipped with a duplex
module, close the side
cover.
After closing, confirm that
the misfeed message has
been cleared and the
normal display appears.
equipped with a duplex
module, close the side
cover.
After closing, confirm that
the misfeed message has
been cleared and the
normal display appears.
6
If misfed paper is not found in step 3, refer to
"Misfeed in paper tray 1" (steps 1 to 5 on the
previous page) to remove the misfed paper.
"Misfeed in paper tray 1" (steps 1 to 5 on the
previous page) to remove the misfed paper.
■
■
■
■ Misfeed in the stand/3 x 500 sheet paper
drawer
For misfeed removal in the upper tray, follow the
procedure of "Misfeed in the multi purpose drawer"
shown to the left to remove the misfed paper.
procedure of "Misfeed in the multi purpose drawer"
shown to the left to remove the misfed paper.
■
■
■
■ Misfeed in the stand/MPD & 2000 sheet
paper drawer
For misfeed removal in the upper tray, follow the
procedure of "Misfeed in the multi purpose drawer"
shown to the left to remove the misfed paper. For
misfeed removal in the lower large capacity tray,
follow the procedure below.
procedure of "Misfeed in the multi purpose drawer"
shown to the left to remove the misfed paper. For
misfeed removal in the lower large capacity tray,
follow the procedure below.
1
Follow steps 1 to 4 of "Misfeed in the multi
purpose drawer" shown to the left.
purpose drawer" shown to the left.
2
If misfed paper is not found in step 1, refer
to "Misfeed in paper tray 1" on the
previous page.
to "Misfeed in paper tray 1" on the
previous page.
3
If misfed paper is not found in steps 1 and
2, pull out the large capacity tray (lower
tray) and remove the misfed paper as
shown in the illustrations below.
2, pull out the large capacity tray (lower
tray) and remove the misfed paper as
shown in the illustrations below.
Raise the paper guide and
remove the misfed paper.
After removing the
misfed paper, be sure to
return the paper guide.
remove the misfed paper.
After removing the
misfed paper, be sure to
return the paper guide.
4
Gently close the large capacity tray.
Push the paper tray all
the way into the
machine.
the way into the
machine.
5
Gently close the duplex module.
If the machine is not equipped with a duplex
module, close the side cover.
After closing, confirm that the misfeed message
has been cleared and the normal display appears.
module, close the side cover.
After closing, confirm that the misfeed message
has been cleared and the normal display appears.
NOTE
The paper may not be extending out far from inside
the machine but must be removed if it is possible to
grasp it. If it is not possible to grasp it, go to the next
step.
the machine but must be removed if it is possible to
grasp it. If it is not possible to grasp it, go to the next
step.
Copy_EX.book 21 ページ ２００４年９月２８日 火曜日 午後９時５４分
2-22
REMOVING AN ORIGINAL MISFEED
Removing a misfed original from the automatic document feeder
If an original misfeed occurs in the automatic document feeder, follow the steps below to remove the misfed original.
Check locations A and B in the diagram at left to
remove the original.
remove the original.
1
Removing misfeeds from each location.
●
●
●
● Check location A
Open the document
feeding area cover and
gently remove the misfed
original without tearing it.
feeding area cover and
gently remove the misfed
original without tearing it.
Close the cover securely
so that cover clicks into
place.
so that cover clicks into
place.
●
●
●
● Check location B
●
●
●
●
● Misfeed in the transfer unit
Open the document
feeder and turn the
green rotating knob in
the direction of the arrow
to remove any misfed
originals.
feeder and turn the
green rotating knob in
the direction of the arrow
to remove any misfed
originals.
2
Open and close the document feeder.
Opening and closing the
cover clears the misfeed
display. Copying cannot
be resumed until this
step is performed.
However, this step is not
necessary after a
cover clears the misfeed
display. Copying cannot
be resumed until this
step is performed.
However, this step is not
necessary after a
misfeed is removed from location B.
A message may appear indicating the number of
originals which must be returned to the document
feeder tray. Return the originals to the document
feeder tray and press the [START] key.
originals which must be returned to the document
feeder tray. Return the originals to the document
feeder tray and press the [START] key.
NOTES
● For misfeed removal in the main unit and other peripheral devices, see page 2-17
● When a misfeed occurs, touch the [INFORMATION] key to display detailed information for misfeed removal.
● For misfeed removal in the main unit and other peripheral devices, see page 2-17
● When a misfeed occurs, touch the [INFORMATION] key to display detailed information for misfeed removal.
Document feeding area
cover
cover
Copy_EX.book 22 ページ ２００４年９月２８日 火曜日 午後９時５４分
2-23
2
TROUBLESHOOTING
Check the following troubleshooting list before requesting service as many problems can be fixed by the user. If you
are unable to solve the problem by checking the list, turn off the power switch, unplug the power cord.
Problems related to general use of the machine are described below. For problems related to the copy function, see
page 6-3. For problems related to document filing, see page 7-28. For fax, printer, and network scanner problems,
see the manuals for those functions. For peripheral device problems, see the explanation of the device.
are unable to solve the problem by checking the list, turn off the power switch, unplug the power cord.
Problems related to general use of the machine are described below. For problems related to the copy function, see
page 6-3. For problems related to document filing, see page 7-28. For fax, printer, and network scanner problems,
see the manuals for those functions. For peripheral device problems, see the explanation of the device.
If the message "CALL FOR SERVICE. CODE:**-**"
(Note)
appears in the touch panel, turn off the power switch, wait
about 10 seconds, and then turn the power switch back on. If the message still appears after turning the power
switch off and on several times, it is likely that a failure has occurred that requires service. In this event, stop using
the machine, unplug the power cord, and contact your Sharp dealer.
switch off and on several times, it is likely that a failure has occurred that requires service. In this event, stop using
the machine, unplug the power cord, and contact your Sharp dealer.
Note: Letters and numbers appear in "**-**". When you contact your Sharp dealer, please tell your dealer what
letters and numbers appear.
Problem
Check
Solution or cause
The machine does
not operate.
not operate.
Machine plugged in?
Plug the machine into a grounded outlet.
The power switch are not turned on?
Turn on the power switch. (Page 1-17)
READY indicator off?
The machine is warming up. (Warm-up time is
approximately 120 seconds.) Wait until the
READY indicator lights up.
approximately 120 seconds.) Wait until the
READY indicator lights up.
Message indicating need to load paper
displayed?
displayed?
Load paper. (Page 2-2)
Message indicating need to replace the
toner cartridge displayed?
toner cartridge displayed?
Replace the toner cartridge. (Page 2-15)
Message indicating a paper misfeed
displayed?
displayed?
Remove misfed paper. (Page 2-17)
Copying/printing is
not possible
not possible
A message appears saying that this type
of paper cannot be used for two-sided
copying.
of paper cannot be used for two-sided
copying.
Two-sided printing is not possible on special
paper. Use paper that can be used for automatic
two-sided printing. (Page 2-4)
paper. Use paper that can be used for automatic
two-sided printing. (Page 2-4)
Copy_EX.book 23 ページ ２００４年９月２８日 火曜日 午後９時５４分
TROUBLESHOOTING
2-24
Printing stops
before the job is
finished
before the job is
finished
If too many pages collect on the output
tray, the tray full sensor activates and
stops printing.
tray, the tray full sensor activates and
stops printing.
Remove the paper from the output tray.
You have run out of paper.
Load paper. (Page 2-2)
Smudges on printed
sheets
sheets
Does a message appear indicating the
need for maintenance?
need for maintenance?
Please contact the your dealer as soon as
possible.
possible.
The displayed
paper size or paper
type does not match
the loaded paper
size or paper type.
paper size or paper
type does not match
the loaded paper
size or paper type.
The correct paper size or paper type is
not set in the paper tray settings of the
custom settings.
not set in the paper tray settings of the
custom settings.
When loading paper, if you change the paper
size from an inch size to an AB size, or from an
AB size to an inch size, or change the paper
type, be sure to set the new paper type as
explained in "Setting the paper type and paper
size" (see page 2-5).
size from an inch size to an AB size, or from an
AB size to an inch size, or change the paper
type, be sure to set the new paper type as
explained in "Setting the paper type and paper
size" (see page 2-5).
When printing on a
special size of
paper, part of the
printed image is
missing.
special size of
paper, part of the
printed image is
missing.
The paper size setting is not set
correctly in the paper tray settings of the
custom settings.
correctly in the paper tray settings of the
custom settings.
When using a special size of paper, set the
correct paper size as explained in "Setting the
paper type and paper size" on page 2-5. If the
paper size setting is not correct, part of the image
may be cut off or the image may not print.
correct paper size as explained in "Setting the
paper type and paper size" on page 2-5. If the
paper size setting is not correct, part of the image
may be cut off or the image may not print.
Paper misfeeds
frequently.
frequently.
Is paper other than SHARP-
recommended paper being used?
recommended paper being used?
Use SHARP-recommended paper. (Page 2-16)
Paper curled or damp?
Do not use curled or crimped paper. If you will
not use the paper for a long time, remove the
paper from the tray and store it in the wrapper in
a cool and dark location so that it will not absorb
moisture.
not use the paper for a long time, remove the
paper from the tray and store it in the wrapper in
a cool and dark location so that it will not absorb
moisture.
Is the paper curled and does it
frequently misfeed in the finisher or
saddle stitch finisher?
frequently misfeed in the finisher or
saddle stitch finisher?
Paper may be curled when output depending on
the paper type and quality.
In some cases turning the paper over in the tray
will reduce misfeeding due to curling.
the paper type and quality.
In some cases turning the paper over in the tray
will reduce misfeeding due to curling.
Multiple sheets of paper fed
simultaneously?
simultaneously?
Remove the paper
from the paper
tray or the bypass
tray, fan the paper
as shown in the
illustration, and
then load it again.
from the paper
tray or the bypass
tray, fan the paper
as shown in the
illustration, and
then load it again.
The paper in the tray is not stacked
evenly.
evenly.
Make sure that the paper in the paper tray is
stacked evenly. If the stack is not even, paper
misfeeds will occur.
stacked evenly. If the stack is not even, paper
misfeeds will occur.
Problem
Check
Solution or cause
Copy_EX.book 24 ページ ２００４年９月２８日 火曜日 午後９時５４分
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