Sharp AR-M165-207 (serv.man17) Service Manual ▷ View online
AR-M207 M165 M162 TROUBLE CODE LIST 8-4
H4
00
Content
Heat roller low temperature detection.
Detail
When the fusing temperature is lower than
150C° after 55sec from the start of warming
up.
When the warming up complete temperature is
not reached in 30sec from reaching 150C°.
When the fusing temperature is lower than
100C° after 20sec from ready start.
When the fusing temperature is lower than
145C° when printing.
150C° after 55sec from the start of warming
up.
When the warming up complete temperature is
not reached in 30sec from reaching 150C°.
When the fusing temperature is lower than
100C° after 20sec from ready start.
When the fusing temperature is lower than
145C° when printing.
Cause
Thermistor abnormality.
Heater lamp abnormality.
Thermostat abnormality.
Control PWB abnormality.
Heater lamp abnormality.
Thermostat abnormality.
Control PWB abnormality.
Check
and
remedy
and
remedy
Use SIM 5-02 to check the heater lamp blinking
operation.
When the lamp blinks normally.
operation.
When the lamp blinks normally.
Check the thermistor and its harness.
Check the thermistor input circuit on the control
PWB.
When the lamp does not light up.
Check the thermistor input circuit on the control
PWB.
When the lamp does not light up.
Check for disconnection of the heater lamp and
the thermostat. Check the interlock switch.
Check the power PWB and the lamp control
circuit on the MCU PWB.
Use SIM 14 to clear the self diagnostic display.
the thermostat. Check the interlock switch.
Check the power PWB and the lamp control
circuit on the MCU PWB.
Use SIM 14 to clear the self diagnostic display.
H5
01
Content
5-time continuous detections of POUT not-
reached jam.
reached jam.
Detail
Paper not-reached jams are detected 5 times
or more continuously by the paper exit sensor
(POUT). The jam counter is backed up and
used for jobs after turning on the power.
or more continuously by the paper exit sensor
(POUT). The jam counter is backed up and
used for jobs after turning on the power.
Cause
A fusing jam is not canceled completely. (A jam
paper remains in the machine.)
Paper exit sensor trouble or harness
connection trouble
Defective installation of the fusing unit.
paper remains in the machine.)
Paper exit sensor trouble or harness
connection trouble
Defective installation of the fusing unit.
Check
and
remedy
and
remedy
Check the fusing section jam (for winding, etc.).
Check the POUT sensor harness. Check
installation of the fusing unit.
Use SIM14 to clear the self diag display.
Check the POUT sensor harness. Check
installation of the fusing unit.
Use SIM14 to clear the self diag display.
L1
00
Content
Scanner feed trouble.
Detail
The scanner does not complete feeding in the
specified time.
specified time.
Cause
Mirror unit abnormality.
The scanner wire is disconnected.
The origin detection sensor abnormality.
Mirror motor harness abnormality.
The scanner wire is disconnected.
The origin detection sensor abnormality.
Mirror motor harness abnormality.
Check
and
remedy
and
remedy
Use SIM 1-1 to check the mirror reciprocating
operations.
operations.
When the mirror does not feed.
Check for disconnection of the scanner wire.
Check the harness and the connector between
the mirror motor and the MCU PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror does feed.
Check for disconnection of the scanner wire.
Check the harness and the connector between
the mirror motor and the MCU PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror does feed.
Use SIM 1-2 to check the mirror home position
sensor.
sensor.
Main
code
code
Sub
code
Details of trouble
L3
00
Content
Scanner return trouble.
Detail
The scanner does not complete returning in
the specified time.
The mirror is not in the home position when OC
copying is started with the mirror standby in the
home position.
the specified time.
The mirror is not in the home position when OC
copying is started with the mirror standby in the
home position.
Cause
Mirror unit abnormality.
Scanner wire disconnection.
Origin detection sensor abnormality.
Mirror motor harness abnormality.
Scanner wire disconnection.
Origin detection sensor abnormality.
Mirror motor harness abnormality.
Check
and
remedy
and
remedy
Use SIM 1-1 to check the mirror reciprocating
operations.
operations.
When the mirror does not return.
Check for disconnection of the scanner wire.
Check the harness and the connector between
the mirror motor and the MCU PWB.
Replace the mirror unit.
Replace the MCU PWB.
Check the harness and the connector between
the mirror motor and the MCU PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror does feed.
Use SIM 1-2 to check the mirror home position
sensor.
Use SIM 1-2 to check the mirror home position
sensor.
L4
01
Content
Main motor lock detection.
Detail
The main motor does not rotate.
The motor lock signal is detected for 1sec or
more after rotation of the main motor.
The motor lock signal is detected for 1sec
during rotation of the main motor.
The motor lock signal is detected for 1sec or
more after rotation of the main motor.
The motor lock signal is detected for 1sec
during rotation of the main motor.
Cause
Main motor unit abnormality.
Improper connection or disconnection the main
motor and the harness.
MCU PWB abnormality.
Improper connection or disconnection the main
motor and the harness.
MCU PWB abnormality.
Check
and
remedy
and
remedy
Use SIM 25-01 to check the main motor
operations.
Check connection of the main motor harness/
connector.
Replace the main motor.
Replace the MCU PWB.
operations.
Check connection of the main motor harness/
connector.
Replace the main motor.
Replace the MCU PWB.
11
Content
Shifter motor trouble.
Detail
The shifter home position detection signal is
not detected when initializing the shifter.
not detected when initializing the shifter.
Cause
Shifter motor abnormality, improper connection
or disconnection of the harness, shifter home
position sensor abnormality.
or disconnection of the harness, shifter home
position sensor abnormality.
Check
and
remedy
and
remedy
Use SIM 03-11 to check the shifter motor
operations.
Check connection of the harness/connector of
the shifter motor.
Replace the shifter motor.
Replace the MCU PWB.
operations.
Check connection of the harness/connector of
the shifter motor.
Replace the shifter motor.
Replace the MCU PWB.
L6
10
Content
Polygon motor lock detection.
Detail
The polygon motor does not rotate.
The motor lock signal is detected for 6sec after
rotation of the polygon motor. The motor lock
signal is detected for 1sec during rotation of the
polygon motor.
The motor lock signal is detected for 6sec after
rotation of the polygon motor. The motor lock
signal is detected for 1sec during rotation of the
polygon motor.
Cause
Polygon motor unit abnormality.
Improper connection or disconnection of the
polygon motor and the harness.
MCU PWB abnormality.
Improper connection or disconnection of the
polygon motor and the harness.
MCU PWB abnormality.
Check
and
remedy
and
remedy
Use SIM 61-1 to check the polygon motor
operations.
Check connection of the polygon motor
harness/connector.
Replace the polygon motor.
Replace the MCU PWB.
operations.
Check connection of the polygon motor
harness/connector.
Replace the polygon motor.
Replace the MCU PWB.
Main
code
code
Sub
code
Details of trouble
[08]TROUBLECODE.fm 4 ページ ２００４年１１月１２日 金曜日 午後２時１５分
AR-M207 M165 M162 TROUBLE CODE LIST 8-5
L8
01
Content
No full wave signal.
Detail
The zero cross signal is not detected.
Cause
Power unit abnormality.
MCU PWB abnormality.
MCU PWB abnormality.
Check
and
remedy
and
remedy
Check connection of the harness and
connectors.
Replace the MCU PWB.
Replace the power unit.
connectors.
Replace the MCU PWB.
Replace the power unit.
U1
03
Content
FAX board battery error.
Detail
FAX board backup battery error.
Cause
The voltage of the backup battery of SRAM
which is installed to the FAX board falls below a
certain level.
which is installed to the FAX board falls below a
certain level.
Check
and
remedy
and
remedy
Replace the battery.
U2
04
Content
EEPROM read/write error (serial
communication error).
communication error).
Detail
EEPROM access process error.
Cause
EEPROM abnormality.
Check
and
remedy
and
remedy
Check that the EEPROM is properly set.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
11
Content
Counter check sum error (EEPROM).
Detail
Check sum error of the counter area in the
EEPROM.
EEPROM.
Cause
EEPROM abnormality.
Check
and
remedy
and
remedy
Check that the EEPROM is properly set.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
40
Content
CRUM chip communication error.
Detail
An error occurs during communication
between the MCU and the CRUM chip.
between the MCU and the CRUM chip.
Cause
CRUM chip abnormality.
Developing unit disconnection.
MCU PWB abnormality.
Developing unit disconnection.
MCU PWB abnormality.
Check
and
remedy
and
remedy
Replace the chip.
Check installation of the developing unit.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
Check installation of the developing unit.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
U9
00
Content
Panel board communication trouble.
Detail
Communication trouble with the panel board.
Cause
No command can be sent from the MCU to the
panel.
panel.
Check
and
remedy
and
remedy
MCU PWB - Panel PWB harness trouble.
Replace the panel or the MCU PWB.
Machine reset (Power OFF/ON).
Replace the panel or the MCU PWB.
Machine reset (Power OFF/ON).
80
Content
Panel board communication trouble (Protocol).
Detail
An error occurs in communication between
MCU -Panel PWB.
MCU -Panel PWB.
Cause
MCU PWB - Panel PWB harness trouble/
Garbled data.
Garbled data.
Check
and
remedy
and
remedy
MCU PWB - Panel PWB harness trouble.
Replace the panel or the MCU PWB.
Machine reset (Power OFF/ON).
Replace the panel or the MCU PWB.
Machine reset (Power OFF/ON).
81
Content
Panel board communication trouble (Parity).
Detail
A parity error occurs in communication
between the MCU and the Panel PWB.
between the MCU and the Panel PWB.
Cause
MCU PWB - Panel PWB harness trouble/
Garbled data.
Garbled data.
Check
and
remedy
and
remedy
MCU PWB - Panel PWB harness trouble.
Replace the panel or the MCU PWB.
Machine reset (Power OFF/ON).
Replace the panel or the MCU PWB.
Machine reset (Power OFF/ON).
Main
code
code
Sub
code
Details of trouble
U9
82
Content
Panel board communication trouble (Overrun).
Detail
An overrun error occurs in communication
between the MCU and the panel board.
between the MCU and the panel board.
Cause
MCU PWB - Panel PWB harness trouble/
Garbled data.
Garbled data.
Check
and
remedy
and
remedy
MCU PWB - Panel PWB harness trouble.
Replace the panel or the MCU PWB.
Machine reset (Power OFF/ON).
Replace the panel or the MCU PWB.
Machine reset (Power OFF/ON).
84
Content
Panel board communication trouble (Framing).
Detail
A framing error occurs in communication
between the MCU and the Panel PWB.
between the MCU and the Panel PWB.
Cause
MCU PWB - Panel PWB harness trouble/
Garbled data.
Garbled data.
Check
and
remedy
and
remedy
MCU PWB - Panel PWB harness trouble.
Replace the panel or the MCU PWB.
Machine reset (Power OFF/ON).
Replace the panel or the MCU PWB.
Machine reset (Power OFF/ON).
88
Content
Panel board communication trouble (Time out).
Detail
A time-out error occurs in communication
between the MCU and the Panel PWB.
between the MCU and the Panel PWB.
Cause
A command is completely sent from the MCU
to the panel.
to the panel.
Check
and
remedy
and
remedy
MCU PWB - Panel PWB harness trouble.
Replace the panel or the MCU PWB.
Machine reset (Power OFF/ON).
Replace the panel or the MCU PWB.
Machine reset (Power OFF/ON).
99
Content
Panel language error.
Detail
Language discrepancy error.
Cause
Discrepancy between the machine language
and the panel language.
and the panel language.
Check
and
remedy
and
remedy
Replace the panel or the MCU PWB.
Reset the machine. (Power OFF/ON).
Reset the machine. (Power OFF/ON).
Main
code
code
Sub
code
Details of trouble
[08]TROUBLECODE.fm 5 ページ ２００４年１１月１２日 金曜日 午後２時１５分
AR-M207 M165 M162 MAINTENANCE 9-1
[9] MAINTENANCE
1. Maintenance table
X:Check(Clean, adjust, or replace when required.) O:Clean
:Replace
:Adjust
:Lubricate
*1:Recommendable replacement time:50K(Letter,5%print)
Unit name
Part name
When calling
50K
100K
150K
Drum peripheral
OPC drum
-
Cleaning blade
-
Side seal F/R
X
X
X
X
MC unit
X
(MC charging electrode)
-
(
)
(
)
(
)
(MC grid)
-
(
)
(
)
(
)
(MC case)
-
(
)
(
)
(
)
Transfer wire
O
O
O
O
Transfer paper guide
O
O
O
O
MC guide sheet (Cleaning blade attached)
-
Drum fixing plate B
X
Process frame unit
X
X
X
Discharge holder
O
O
O
O
Developing section
Developer
-
DV seal
-
X
X
DV under seal
-
-
-
DV side seal
-
X
X
Side Mylar
-
-
-
Optical section
Lamp unit
Reflector
O
O
O
O
Mirror
O
O
O
O
No.2/3 mirror unit
Mirror
O
O
O
O
Pulley
X
X
X
X
CCD peripheral
Lens
O
O
O
O
Glass
Table glass
O
O
O
O
White Plate
O
O
O
O
Other
Drive wire
X
X
X
X
Rail
X
X
X
X
Document cover
O
O
O
O
Document size sensor
O
O
O
O
LSU
Dust-proof glass
O
O
O
O
Paper feed section
Multi paper feed section
Take-up roller(manual / SPF)
O
O
O
O
Paper feed roller
O
O
O
O
Spring clutch
O
O
O
O
Paper transport section
PS roller
O
O
O
O
Transport (paper exit) rollers
O
O
O
O
Spring clutch
O
O
O
O
Fusing section
Upper heat roller
O
O
O
Pressure roller
O
O
O
O
Pressure roller bearing
X
X
X
O
Upper separation pawl
X
X
X
O
Lower separation pawl
X
X
X
O
Drive section
Gears
X
X
X
X
Belts
X
X
X
O
Paper exit section
Ozone filter*1
X
X
X
X
[09]MAINTENANCE.fm 1 ページ ２００４年１１月１２日 金曜日 午後２時１６分
AR-M207 M165 M162 MAINTENANCE 9-2
2. Maintenance display system
*1:Installation of a new toner cartridge allows to display the remaining quantity.
3. Note for replacement of consumable parts
A. Toner cartridge
When a waste toner cartridge is removed from the machine, it must be
put in a polyethylene bag to avoid scattering of toner.
B. DV cartridge
Do not shake or put up the developer cartridge. Otherwise developer
may scatter.
may scatter.
C. DV seal attachment procedure
1) When attaching the DV side Mylar, check the position shown in the
figure below and attach it properly.
2) When attaching the DV side sheet, check the position shown in the
figure below and attach it properly.
(First of all, attach the DV side Mylar.)
(First of all, attach the DV side Mylar.)
* Be sure to attach the DV side sheet so that the notch is on the outside.
Toner
Life,
16K
Remaining
quantity check *1
quantity check *1
a. Press and hold the density adjustment LIGHT key for more than 5 sec, and the machine will enter the user
program mode.
b. Press and hold the "%" key for more than 5 sec, and the remaining quantity will be displayed on the copy quantity
display in one of the following levels: (Remaining quantity display levels: 100%, 75%, 50%, 25%, 10%, LO)
c. Press the density adjustment LIGHT key to cancel.
Remaining
quantity
quantity
NEAR EMPTY
About 10%
About 10%
EMPTY
Message and icon
on the LCD
on the LCD
ON
Flash
Machine
Operation allowed Stop
Developer
Life
50K
Message and icon
on the LCD
on the LCD
ON at 50K of the
developer count
developer count
Machine
Selection is available between Not Stop and Stop by Service Simulation (SIM 26-37) Setup.
(If Stop is selected, the LED will flash and stop at 50K.)
* Default: Not Stop
* Clear: SIM 42-1
(If Stop is selected, the LED will flash and stop at 50K.)
* Default: Not Stop
* Clear: SIM 42-1
Maintenance Message and icon
on the LCD
Selection is available among 50K, 25K, 10K, 7.5K, 5K, and free (no lighting) with SIM 21-1.
* Default: 50K
* Clear: SIM 20-1
* Default: 50K
* Clear: SIM 20-1
Machine
Not stop
[09]MAINTENANCE.fm 2 ページ ２００４年１１月１２日 金曜日 午後２時１６分
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