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EEPROM reset 

 

EXECUTE 

 

* 

Resets EEPROM for CU. 
 

SAVE MENU 
Save 
menu setting 

EXECUTE 

* 

Saves current menu setting. 
A 
message asking Are you 
sure? 
and a choice of YES/NO will 
appear. 

RESTORE 
MENU 
Return to saved 
menu setting 

EXECUTE 

* 

Changes setting to the stored 
menu 
setting. (Displayed only when 
a 
menu setting is stored.) 
NOTE: Stored in CU Flash 
(directly 
attached). In HDD if HDD 
exists. 

POWER SAVE 
Power save 
function 

Enabled 
Disabled 

* 

Enables or disables the 
power save 
mode. The time to switch to 
Power 
Save Enable can be changed 
with 
the Power Save Delay Time 
Item in 
the System Configuration 
Menu. 

Normal paper 
black 
setting 

0 
+1 
+2 
-2 
-1 

* 

Normal Paper/Black Print 
Used for fine adjustment 
when scratches or dots are 
notable on print results. 
Decrease if the highly-dense 
print portion seems dispersed 
or scattered with white dust. 
Increase if the print result 
seems faint. 

MAINTENANCE 
MENU 

Normal paper 
colour 
setting 

0 
+1 
+2 
-2 
-1 

* 

Normal Paper/Colour Print 
Used for fine adjustment 
when scratches or dots are 
notable on print results. 
Decrease if the highly-dense 
print portion seems dispersed 
or scattered with white dust. 
Increase if the print result 
seems faint. 

 

 

 

 

 

 
 

 

OHP paper black 
setting 

0 
+1 
+2 
-2 
-1 

* OHP/Black 

Print 

Used for fine adjustment 
when scratches or dots are 
notable on print results. 
Decrease if the highly-dense 
print portion seems dispersed 
or scattered with white dust. 
Increase if the print result 
seems faint. 

 

OHP paper 
colour 
setting 

0 
+1 
+2 
-2 
-1 

* OHP/Colour 

Print 

Used for fine adjustment 
when scratches or dots are 
notable on print results. 
Decrease if the highly-dense 
print portion seems dispersed 
or scattered with white dust. 
Increase if the print result 
seems faint. 

 

 
 

 

 
 
 
When the printer detects a non-recoverable error, the following service call error is displayed in 
the LCD. 
 
Service call 
nnn: error 
 
Note: nnn is an error code. 
 
When [Service call] is displayed, error information that corresponds to the error code appears in 
the bottom line in the LCD. 
 
Error codes, their definitions and remedies are described in the following Tables.

 

Message

Cause

Error Description

Solutions

Service Call
001: Error
~
011: Error

Service Call
020: Error

Service Call
030: Error

Service Call
031: Error

Service Call
032: Error

Service Call
035: Error

Service Call
036: Error

Service Call
037: Error

Service Call
040: Error

Service Call
041: Error

CPU Exception

CU ROM Hash
Check Error 1

CU Slot1 DIMM
RAM Check Error

CU Slot2 DIMM
RAM Check Error

CU Slot3 DIMM
RAM Check Error

Slot1 RAM Spec Error.
The CU RAM Slot1
DIMM specification 
is not supported.

Slot2 RAM Spec Error.
The CU RAM Slot2
DIMM specification 
is not supported.

Slot3 RAM Spec Error.
The CU RAM Slot3
DIMM specification 
is notsupported.

CU EEPROM Error

CU Flash Error
Flash ROM error on
CU board.

Does error display reappear?
Does error display reappear?

Is program ROM DIMM set properly?
Is error recovered by replacing program
ROM DIMM?

Is subject RAM DIMM set properly?
Is error recovered by replacing subject
ROM DIMM?

Is subject RAM DIMM set properly?
Is error recovered by replacing subject
ROM DIMM?

Is subject RAM DIMM set properly?
Is error recovered by replacing subject
ROM DIMM?

Is RAM DIMM genuine?
Is subject RAM DIMM gap setting proper?
Is error recovered by replacing subject
ROM DIMM?

Is RAM DIMM genuine?
Is subject RAM DIMM gap setting proper?
Is error recovered by replacing subject
ROM DIMM?

Is RAM DIMM genuine?
Is subject RAM DIMM gap setting proper?
Is error recovered by replacing subject
ROM DIMM?

Is error recovered by replacing EEPROM
on CU board?

Does error display reappear?

Yes
Yes

No

Yes

No

No

Yes

No

No

Yes

No

No

Yes

No

No
No

Yes

No

No
No

Yes

No

No
No

Yes

No

Yes

No

Yes

Turn power OFF and ON.
Replace TIG board.
(Replace EEPROM)

Reset program ROM DIMM.
Replace program ROM DIMM.
Replace TIG board.
(Replace EEPROM)

Reset subject RAM DIMM.
Replace RAM DIMM.
Replace TIG board.
(Replace EEPROM)

Reset subject RAM DIMM.
Replace RAM DIMM.
Replace TIG board.
(Replace EEPROM)

Reset subject RAM DIMM.
Replace RAM DIMM.
Replace TIG board.
(Replace EEPROM)

Use genuine RAM DIMM.
Reset subject RAM DIMM.
Replace RAM DIMM.
Replace TIG board.
(Replace EEPROM)

Use genuine RAM DIMM.
Reset subject RAM DIMM.
Replace RAM DIMM.
Replace TIG board.
(Replace EEPROM)

Use genuine RAM DIMM.
Reset subject RAM DIMM.
Replace RAM DIMM.
Replace TIG board.
(Replace EEPROM)

Replace EEPROM.
(Recover user environment.)
Replace TIG board.
(Replace EEPROM)

Replace TIG board.
(Replace EEPROM.)