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  Maintenance required

When the message “

”

appears in the message display, service by an authorised Sharp
Service Technician will be required soon. Contact your Service Centre
as soon as possible.

  Troubleshooting

Always check the message display whenever the copier stops or
operation is not possible. The messages will give you easy-to-follow
directions. If the messages do not give specific  instructions, check the
list below.

Copier does not operate.

Copies are too dark or too
light.

Blank copies.

Copies smear if rubbed.

Copy size is different from
the selected paper size.

Desired image position on
copy cannot be obtained.

Paper misfeeds frequently.

●

Copier plugged in?

●

Power switch on?

●

Copy density properly adjusted?

●

Is the original placed face up in the
document feeder tray or face down
on the document glass?

●

Paper too heavy?

●

Paper damp?

●

Paper size indicator properly set?

●

Is same-size copying onto different
size paper or enlargement copying
performed?

●

Non-standard paper used?

●

Is paper properly installed?

●

Pieces of paper inside copier?

●

Paper curled or damp?

Plug the copier into a grounded outlet.

Turn the power switch on.

See page 2-16.

Place the original face up in the
document feeder tray or face down on
the document glass.

Use copy paper within the specified
range. See page 4-2.

Replace with dry copy paper. Be sure
to store copy paper in a dry location.

When changing the copy paper size in
a tray, be sure to adjust the paper size
indicator. See page 4-4.

Rotate the original in the RSPF or on
the document glass. See page 2-3. Be
careful if using the optional staple sort
mode.

Use standard paper.
If using special papers, feed the paper
through the bypass tray.

See pages 2-14 and 4-2.

Remove all pieces of misfed paper.
See page 5-2.

Store copy paper flat in the wrapper in
a dry location. See page 4-8.

Problem

Solution

  Troubleshooting

Problem

Solution

Dust, dirt, smudges appear
on copies.

Black lines appear on copies
when using RSPF.

Touch panel is too dark or
too light.

“

” message

appears and the tandem
copying does not start.

”

message appears and the
tandem copying can not be
performed.

●

Document glass, documentfeeder
dirty?

●

Is the scanning section glass or
the scanning guide of the RSPF
dirty?

●

Is LCD contrast  properly
adjusted?

●

Some message appears on the
touch panel of the sub copier?

●

The same options are equipped
for the main and sub copiers?

●

The settings in the following key
operator programs are different
on the main and sub copiers:

* Disabling of Duplex Copying

(error code No. 51)

* Disabling of Stapler (error

code No. 52)

* HDD-Data Auto Clear

Function (with an optional
Data Security Kit)

Clean regularly. See page 6-6.

Clean regularly.
See page 6-6.

Adjust the LCD contrast.
See page 6-7.

Follow the message on the sub copier
to solve the problem.

Tandem copying is not performed unless
the same options are equipped for both
main and sub copiers.

Tandem copying is not performed unless
the settings in these key operator
programs are the same on both main
and sub copiers.

If a problem persists after checking the above, please consult your key
operator prior to contacting your authorised Sharp Service Centre.

An automatic self-diagnostic function is built into this copier. Should the
copier malfunction, the self-diagnostic function will locate the problem
and stop the copier to prevent damage. An alphanumeric code will
appear in the message display.

Example
Should the copier stop completely, and the message “

” appear in the message display, contact your

authorised Sharp Service Centre.

★ KEY OPERATOR