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Printing

A PCL4 DOS Emulation setup program can be started by clicking the Setup button. This is an
independent program that configures the PCL4 DOS emulation.

DOS Copies

Specifies the number of sets to be printed. Any number from 1 to
50 can be selected. (default setting: 1)

DOS Orientation

Sets the page orientation. Portrait or Landscape can be selected.
(default setting: Portrait)

DOS Paper Source

Specifies a paper feed station in the printer. (default setting: Paper

Tray)

DOS Paper Size

Specifies the size of paper to be printed. (default setting:  Letter
or A4 depending on the countries or regions)

DOS A4 Width

Specifies the number of columns in a line in the width direction of
A4 size. (default setting: 77 Columns)

DOS Lines Per Page

Specifies the number of lines per page. (default setting: 60 lines
or 64 lines depending on the countries or regions)

DOS Fonts

Specifies the font to be used for printing. (default setting: Courier
Regular)

DOS Font Size

Specifies the font size. (default setting: 10 CPI)

DOS Symbol Set

Specifies the symbol set to be used for printing. (default setting:
Roman-8)

About
There are no settings on the About tab page. This page displays the installed printer driver
version and copyright statements.

You can execute printing from an MS-DOS application which has been executed from the MS-
DOS prompt in Windows.

This printer can only print from applications run from the MS-DOS prompt in
Windows. It cannot print when running in native MS-DOS mode.

Windows 95/Windows 98 has the item, “Spool MS-DOS print jobs” in the port settings. If this
setting is not selected, the printer will not operate properly. Use the following procedure to
check the setting.

Printing

Click the Start button.

Select Settings and then click Printers.

Right-click the AL-800 Series icon in the printer dialog box and click Properties.

For this description, it is assumed that the mouse is configured for right hand
operation.

Click the Details tab in the Properties dialog box.

Click the Port Settings button.

Check that “Spool MS-DOS print jobs” is checked in the port setting dialog box.

Paper size, tray selection, and other options are set from the front panel. Use the following
procedure to start the front panel.

Click Start, Program, SHARP AL-800 Series, and DOS Emulation Setup.

Double-click the DOS Emulation Setup icon in the SHARP AL-800 Series in Program
Manager.

Set your MS-DOS application to use the following model printer.

    HP LaserJet Series 

If this printer is not listed on the application’s printer setup, choose a PCL4 compatible printer.

Printer trouble?

3

Some problems in the AL-840 are common to both the copier and printer features, so also
check TROUBLESHOOTING of the copier operation manual.

“Copier” in the column “See page:” indicates  the description is in the copier
operation manual.

Printer 
driver 
cannot be 
installed.

Paper does 
not feed into 
the printer.

The printer 
does not 
print.

Hard disk free space is not 
sufficient for installation of 
the printer driver.

Delete unnecessary files and 
application software to increase hard 
disk free space. (The driver requires 
at least 10 MB free space.)

4

4

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4

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4

The operating system is not 
proper.

Too much paper in the paper 
tray.

The interface cable might 
not be connected properly.

Use Windows 3.1x, Windows 95, 
Windows 98 or Windows NT 4.0.

Remove excessive paper from the 
paper tray. For envelopes, 
transparency film, and labels, feed 
one sheet at a time.

The interface cable is 
defective.

Check the cable with a computer and 
printer which you know work. If 
printing is still not possible, the 
interface cable is defective.

The TD cartridge or drum 
cartridge is not installed 
properly.

Ensure that the TD cartridge and 
drum cartridge are installed properly.

The port setting is incorrect.

Check the printer settings in the 
Windows Control panel to make sure 
that the print job is being sent to the 
correct port (for example, LPT1).

The printer driver may be 
incorrectly installed.

Reinstall the printer driver software 
and try printing a test page.

The printer may be 
configured incorrectly.

Check the application to make sure 
that all the print settings are correct.

Check the interface connection.

Paper is not set correctly.

Insert the paper correctly.

Copier*

1

Copier*

1

Copier*

2

Printer trouble?

The printer 
prints wrong 
data or 
incorrect 
characters.

Printing is 
too slow.

The interface cable might 
not be connected properly.

Check the interface cable 
connection.

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14

4

RAM disk is used in the 
computer.

The interface cable 
specifications may be 
incorrect.

Use the interface cable included with  
the AL-840. See the parallel 
interface specifications.

Reduce the RAM disk size or do not 
use the RAM disk.

The computer may have 
insufficient random-access 
memory (RAM).

Install more random-access memory 
(RAM) in your computer.

The resolution is set to 600 
dpi.

Set the resolution to 300 dpi.

There may be too many 
applications open.

Close all unnecessary applications 
before printing.

If using Windows 3.1x, Print 
manager may be disabled.

Double-click the Printers icon in 
Control Panel and check the Use 
Print Manager box.

Copier*

2

When printing starts, the status monitor screen will appear on the computer display. The status
monitor displays the printer state and information on the current print job.
The status monitor displays the following types of messages,Normal, Warning and Fault. If an
error message appears, check the message description below and perform the listed task.

“Copier” in the column “See page:” indicates  the description is in the copier
operation manual.

The following messages indicate the current state of the printer. Since the operation is normal,
you need not take any measures.

Ready 

Spooling or Printing in progress 

Copying in progress 

The printer is idle and ready for the next print job.

A spooling or printing job is in progress.

A copying job is in progress.

*1 See the section on LOADING COPY PAPER.
*2 See the section on CONNECTING THE  INTERFACE  CABLE.