Sharp UP-3300 (serv.man16) Service Manual ▷ View online
6) The master reset menu window is displayed as shown below.
DISPLAY:
Touch the [MASTER RESET 2] key.
7) The secret number input window is displayed as shown below.
DISPLAY:
Enter the secret number for the MASTER RESET-2 and touch
the [ENTER] key.
the [ENTER] key.
Secret number for MRS-2: 22222222
8) Set the fixed keys in the table below (Start from the [HOME] key,
The key are displayed sequentially)
DISPLAY:
No.
KEY NAME
1
HOME
2
CANCEL
3
CL
4
MODE
5
UP (
↑
)
6
DOWN (
↓
)
9) MASTER RESET-2 is started.
DISPLAY:
10) After completion of the master reset, the buzzer sounds three
times and the following SRV mode display is shown.
DISPLAY:
[SRV mode screen]
Please select
MASTER RESET
MASTER RESET 2
ENTER PASSWORD
ENTER
CLEAR
0
1
4
7
00
2
5
8
CANCEL
3
6
9
ENTER HOME
MASTER RESET
5 – 2
CHAPTER 6. DIAGNOSTICS
SPECIFICATIONS
SPECIFICATIONS
CONTENTS
1. General ...................................................................................... 6-1
2. System configuration ................................................................. 6-1
2-1.
Test system..................................................................... 6-1
3. Diagnostics ................................................................................ 6-1
1) Master reset procedure ............................................. 6-1
2) Program reset (service reset) procedure ................... 6-1
3-1.
Execution of diagnostics ................................................. 6-1
3-2.
RAM Diagnostics............................................................. 6-2
1) Standard RAM Check ............................................... 6-2
2) UP-P02MB2 Check ................................................... 6-2
3-3.
ROM & SSP Diagnostics................................................. 6-3
1) Standard ROM Check ............................................... 6-3
2) SERVICE ROM Check .............................................. 6-3
3) SSP Check ............................................................... 6-3
3-4.
Timer & Clerk Switch Diagnostics ................................... 6-4
1) Timer & Clerk switch Check....................................... 6-4
3-5.
Touch Panel Diagnostics ................................................ 6-4
1) Touch Panel Check ................................................... 6-4
3-6.
RS232 I/F Diagnostics .................................................... 6-4
1) CHANNEL Check ...................................................... 6-4
2) CH1 Check ................................................................ 6-5
3) CH2 Check ................................................................ 6-5
4) CH3 Check ................................................................ 6-5
5) CH4 Check ................................................................ 6-5
6) CH5 Check ................................................................ 6-5
7) CH6 Check ................................................................ 6-6
3-7.
Liquid Crystal Display Diagnostics .................................. 6-6
1) Liquid Crystal Display Check .................................... 6-6
3-8.
Remote Display Diagnostics ........................................... 6-7
1) Remote Display Check ............................................. 6-7
3-9.
SHARP Retail Network Diagnostics................................ 6-7
1) SRN Self Check......................................................... 6-7
2) SRN Flag Send Check............................................... 6-8
3) SRN Data Send Check.............................................. 6-8
4) Data Transmission Check ......................................... 6-8
3-10. IrDA & ASK Diagnostics.................................................. 6-9
1) IrDA & ASK Check................................................... 6-10
2) IrDA & ASK Check (checker mode)......................... 6-10
3) Data Transmission Check (Receive mode) ............. 6-10
4) Data Transmission Check (Send mode).................. 6-10
3-11. Magnetic Card Reader Diagnostics .............................. 6-10
1) Magnetic Card Reader Check ................................ 6-10
3-12. Drawer Diagnostics....................................................... 6-10
1) Drawer 1 Check....................................................... 6-11
2) Drawer 2 Check....................................................... 6-11
3-13. Printer Diagnostics ........................................................ 6-11
1) Loop Back Check .................................................... 6-11
2) Printer Print Check................................................... 6-11
3-14. EFT (ER-02EF) Diagnostics.......................................... 6-11
1) Procedure ................................................................ 6-11
2) Test.......................................................................... 6-11
3) End (display)............................................................ 6-11
1. General
This diagnostics program is used for simplified checking of the UP-
3300 series operations in servicing.
The diagnostics program is built in the standard ROM.
3300 series operations in servicing.
The diagnostics program is built in the standard ROM.
2. System configuration
2-1. Test system
UP-3300 only
3. Diagnostics
Starting the diagnostics
This diagnostics program is written in the external ROM and executed
by the CPU (H8/510). To operate this program, the following condi-
tions must be satisfied.
by the CPU (H8/510). To operate this program, the following condi-
tions must be satisfied.
1
The power for the logic system is proper.
(+5V, VRAM, VCKDC, POFF, +20V)
(+5V, VRAM, VCKDC, POFF, +20V)
2
The input/output pins and the internal logic of the CPU are normal.
In addition, CKDC9, MPCA8, the system bus, and the standard
ROM/RAM are normal.
In addition, CKDC9, MPCA8, the system bus, and the standard
ROM/RAM are normal.
Note: When booting the set for the first time after change the touch
panel and EE-PROM, carry out TOUCH KEY CALIBRATION
and MASTER RESETTING.
and MASTER RESETTING.
In order to add an option unit when the machine is normally operat-
ing, perform the program reset in the case of the ER-A7RS and a
master reset in case of the UP-P02MB2.
ing, perform the program reset in the case of the ER-A7RS and a
master reset in case of the UP-P02MB2.
1) Master reset procedure
1
Turn off the power.
2
Set the CKDC reset switch to RESET position.
3
Turn on the power.
4
While touching the touch panel, place the CKDC RESET SWITCH
to normal position. (When both the touch panel and EE-ROM was
replaced.)
to normal position. (When both the touch panel and EE-ROM was
replaced.)
5
Carry out CALIBRATION. (When both the touch panel and EE-
ROM was replaced.)
ROM was replaced.)
6
Select MASTER RESET from the menu and execute.
2) Program reset (service reset) procedure
1
Turn off the power.
2
Set the CKDC reset switch to RESET position.
3
Turn on the power.
4
Set the CKDC reset switch to the normal position. (Do not press
the touch panel.)
the touch panel.)
5
Select PROGRAM RESET from the menu and execute.
3-1. Execution of diagnostics
To start the diagnostics, select "DIAGNOSTICS" in the menu selec-
tion in SRV mode.
tion in SRV mode.
The DIAG MAIN MENU is started and the following menu screen is
displayed. The selected individual diagnostics program is executed.
When the individual diagnostics program is completed, the display
returns to the menu screen. To terminate the diagnostics, press the
CANCEL key. Then the display returns to the SRV mode menu
screen.
displayed. The selected individual diagnostics program is executed.
When the individual diagnostics program is completed, the display
returns to the menu screen. To terminate the diagnostics, press the
CANCEL key. Then the display returns to the SRV mode menu
screen.
6 – 1
WARNING: "Product & Test Diagnostics" is used only in the
production process, and must be not used in servic-
ing.
ing.
3-2. RAM Diagnostics
This diagnostics is used to test the standard RAM and the expansion
RAM.
RAM.
The following menu is displayed. Press the touch key for the of the
operation you want to execute to execute individual Diag programs.
operation you want to execute to execute individual Diag programs.
Pressing the CANCEL key returns the screen to the Diag MAIN
menu.
menu.
1) Standard RAM Check
1
Check content
For the pseudo SRAM of the standard RAM 1MB, the following
check is performed. The memory contents will not be changed by
this check.
check is performed. The memory contents will not be changed by
this check.
The following processes are performed for the memory address
(700000H
(700000H
∼
7FFFFFH) to be checked.
PASS1:
Memory data save
PASS2:
Data "0000H" write
PASS3:
Data "0000H" read/compare, data "5555H" write
PASS4:
Data "5555H" read/compare, data "AAAAH" write
PASS5:
Data "AAAAH" read/compare
PASS6:
Memory data writed the saved data
In case of a compare error in the check sequences of PASS1
∼
PASS6, an error display is made. If there is no error at all, the
check is normally terminated.
check is normally terminated.
In addition, the following address check is performed.
In case of an error, an error display is made and read/write of the
address where the error occurred is repeated.
address where the error occurred is repeated.
Check point address = 700000H, 700001H
700002H, 700004H
700008H, 700010H
700020H, 700040H
700080H, 700100H
700200H, 700400H
700800H, 701000H
702000H, 704000H
708000H, 710000H
720000H, 740000H
780000H
700008H, 700010H
700020H, 700040H
700080H, 700100H
700200H, 700400H
700800H, 701000H
702000H, 704000H
708000H, 710000H
720000H, 740000H
780000H
2
Display
Standard RAM Check
Standard memory size: 1024KB PASS!!(or ERROR!!)
Error Address xxxxxxH
Write Data xxxxH
Read Data xxxxH
Write Data xxxxH
Read Data xxxxH
The error address and the bit are displayed only when the error
occurs. (If the error does not occur, the error address will not be
displayed.)
occurs. (If the error does not occur, the error address will not be
displayed.)
3
Terminating procedure
After completion of check, press the Touch panel.
2) UP-P02MB2 Check
1
Check content
The UP-P02MB2 presence check is performed in the following
procedure. The memory contents will not be changed by this
check.
procedure. The memory contents will not be changed by this
check.
•
55AAH is written into 9FFFFEH.
•
9FFFFEH is read and compared with 55AAH. If the both data
are correct, the following procedure is performed. If not, "Ex-
tended RAM size: 0KB" is displayed and the check is ter-
minated.
are correct, the following procedure is performed. If not, "Ex-
tended RAM size: 0KB" is displayed and the check is ter-
minated.
For the UP-P02MB2, the following check is performed.
The following processes are performed for the check address
(800000H
(800000H
∼
9FFFFFH).
PASS1:
Memory data save
PASS2:
Data "0000H" write
PASS3:
Data "0000H" read/compare, data "5555H" write
PASS4:
Data "5555H" read/compare, data "AAAAH" write
PASS5:
Data "AAAAH" read/compare
PASS6:
Memory data writed the saved data
In case of a compare error in the check sequences of PASS1
∼
PASS6, an error display is made. If there is no error at all, the
check is normally terminated.
check is normally terminated.
In addition, the following address check is performed in the above
check sequence.
check sequence.
In case of an error, an error display is made and read/write of the
address where the error occurred is repeated.
address where the error occurred is repeated.
Check point address = 800000H, 800001H
800002H, 800004H
800008H, 800010H
800020H, 800040H
800080H, 800100H
800200H, 800400H
800800H, 801000H
802000H, 804000H
808000H, 810000H
820000H, 840000H
880000H, 900000H
800008H, 800010H
800020H, 800040H
800080H, 800100H
800200H, 800400H
800800H, 801000H
802000H, 804000H
808000H, 810000H
820000H, 840000H
880000H, 900000H
Product & Test Diag
IrDA Diag
RAM Diag
Drawer Diag
ROM & SSP Diag
Remote Display Diag
Clock & Clerk Diag
MCR Diag
Touch Panel Diag
Printer Diag
Serial I/O Diag
EFT Diag
LCD Diag
SRN Diag
Cancel
UP-3300 Diagnostics V1.0A
Standard RAM Check
UP-P02MB2 Check
Cancel
RAM Diagnostics
6 – 2
2
Display
UP-P02MB2 Check
Extended RAM size : 2048KB PASS!!(or ERROR!!)
Error Address xxxxxxH
Write Data xxxxH
Read Data xxxxH
Write Data xxxxH
Read Data xxxxH
The error address and the bit are displayed only when the error
occurs. (If the error does not occur, the error address will not be
displayed.)
occurs. (If the error does not occur, the error address will not be
displayed.)
3
Terminating procedure
After completion of check, press the Touch panel.
3-3. ROM & SSP Diagnostics
The standard ROM and the service ROM are checked. The SSP
circuit is also checked.
circuit is also checked.
The following menu is displayed. Press the thouch key for of the
operation you want to execute to execute individual Diag programs.
operation you want to execute to execute individual Diag programs.
Pressing the CANCEL key returns the screen to the Diag MAIN
menu.
menu.
1) Standard ROM Check
1
Check contents
The standard ROM area (200000H
∼
3FFFFFH) is added in the
unit of byte. If the lower two digits of the result is 20H, it is normal.
The ROM version and the model name code which are stored in
address 31FFE0H
The ROM version and the model name code which are stored in
address 31FFE0H
∼
31FFFFH where the ROM version and the
check sum correction data stored are displayed. The format of
data (ASCII) to be stored is as follows:
data (ASCII) to be stored is as follows:
31FFE0H
∼
31FFEFH: Model name code (example: UP-3300,
Display is made up to 00H of data.)
31FFF0H
∼
31FFF9H: 27801R****(****=PROGRAM VERSION)
31FFFAH
∼
31FFFBH: BLOCK NO. ("20"
∼
"3F")
31FFFCH: TERMINATOR ("=")
31FFFDH
∼
31FFFEH: BLOCK VERSION (example "00")
31FFFFH: CHECK SUM CORRECTION DATA
The flash ROM used as the standard ROM has rewriting block of
64KB as the unit. To control the version in each block, the com-
position is the same as the above 31FFF0H or later and arranged
in each 64KByte. At that time, correction is made so that the sum
of each block becomes 01H, and the total of 2MByte is 20H.
64KB as the unit. To control the version in each block, the com-
position is the same as the above 31FFF0H or later and arranged
in each 64KByte. At that time, correction is made so that the sum
of each block becomes 01H, and the total of 2MByte is 20H.
The FLASH write MASTER EPROM has changed from 8 Mbits to
2 chips so that the program version indication can be managed by
each chip. The program version stored in the blocks of 21H and
31H is displayed.
2 chips so that the program version indication can be managed by
each chip. The program version stored in the blocks of 21H and
31H is displayed.
The program version of the IPL is displayed so that 0PAGE where
the IPL is stored is individually controlled.
the IPL is stored is individually controlled.
2
Display
Standard ROM Sum Check : PASS!!(or ERROR!!)
IPL PROGRAM Version
**
APL PROGRAM Version
27801R**** UP-3300
27801R**** UP-3300
IPL PROGRAM Version
**
APL PROGRAM Version
27801R**** UP-3300
27801R**** UP-3300
←
Display the version.
BLOCK Version
20=** 21=** 22=** 23=** 24=** 25=** 26=** 27=**
28=** 29=** 2A=** 2B=** 2C=** 2D=** 2E=** 2F=**
30=** 31=** 32=** 33=** 34=** 35=** 36=** 37=**
38=** 39=** 3A=** 3B=** 3C=** 3D=** 3E=** 3F=**
20=** 21=** 22=** 23=** 24=** 25=** 26=** 27=**
28=** 29=** 2A=** 2B=** 2C=** 2D=** 2E=** 2F=**
30=** 31=** 32=** 33=** 34=** 35=** 36=** 37=**
38=** 39=** 3A=** 3B=** 3C=** 3D=** 3E=** 3F=**
3
Terminating procedure
After displaying the check result, press the Touch panel to ter-
minate the check.
minate the check.
2) SERVICE ROM Check
Note: This check should only be performed will be using the service
ROM.
1
Check content
The standard ROM (EPROM
×
2 Chip) area (D00000H ~ EF-
FFFFH) is added in the unit of byte. If the lower two digits of the
result is 10H, it is normal. The ROM version and the model name
code which are stored in address D1FFE0H ~ D1FFFFH where
the ROM version and the check sum correction data are stored
are displayed. The format of data (ASCII) to be stored is as fol-
lows:
result is 10H, it is normal. The ROM version and the model name
code which are stored in address D1FFE0H ~ D1FFFFH where
the ROM version and the check sum correction data are stored
are displayed. The format of data (ASCII) to be stored is as fol-
lows:
D1FFE0H
∼
D1FFEFH: Model name code (example: UP-3300.
Display is made up to 00H of data.)
D1FFF0H
∼
D1FFF9H: 27801R****(****=PROGRAM VERSION)
D1FFFAH
∼
D1FFFBH: BLOCK NO. ("20"
∼
"2F")
D1FFFCH: TERMINATOR ("=")
D1FFFDH
∼
D1FFFEH: BLOCK VERSION (example "00")
D1FFFFH: CHECK SUM CORRECTION DATA
This SERVICE ROM allows to write into the FLASH ROM when
re-execution is impossible because of an abnormality during
rewriting into the FLASH ROM. The composition is the same as
the standard ROM.
re-execution is impossible because of an abnormality during
rewriting into the FLASH ROM. The composition is the same as
the standard ROM.
The program version of the IPL is displayed so that 0PAGE where
the IPL is stored is individually controlled.
the IPL is stored is individually controlled.
2
Display
Service ROM Sum Check 1 : PASS!!(or ERROR!!)
Service ROM Sum Check 2 : PASS!!(or ERROR!!)
IPL PROGRAM Version
**
Service ROM Sum Check 2 : PASS!!(or ERROR!!)
IPL PROGRAM Version
**
←
Display the version.
APL PROGRAM Version
27801R**** UP-3300
27801R**** UP-3300
BLOCK Version
20=** 21=** 22=** 23=** 24=** 25=** 26=** 27=**
28=** 29=** 2A=** 2B=** 2C=** 2D=** 2E=** 2F=**
:
27801R**** UP-3300
27801R**** UP-3300
BLOCK Version
20=** 21=** 22=** 23=** 24=** 25=** 26=** 27=**
28=** 29=** 2A=** 2B=** 2C=** 2D=** 2E=** 2F=**
:
3
Terminating procedure
After displaying the check result, press the Touch panel to ter-
minate the check.
minate the check.
3) SSP Check
1
Check content
By starting this check program, the SSP setting for checking is
automatically performed and the SSP check is executed and the
result is displayed.
automatically performed and the SSP check is executed and the
result is displayed.
Standard ROM Check
Service ROM Check
Cancel
ROM & SSP Diagnostics
SSP Check
6 – 3
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