DOWNLOAD Sharp UP-3300 (serv.man16) Service Manual ↓ Size: 4.75 MB | Pages: 108 in PDF or view online for FREE

Model
UP-3300 (serv.man16)
Pages
108
Size
4.75 MB
Type
PDF
Document
Service Manual
Brand
Device
EPOS / Service Manual
File
up-3300-sm16.pdf
Date

Sharp UP-3300 (serv.man16) Service Manual ▷ View online

The error status from the controller to the host is as shown in
the table below. 
b7
Not used. ("0" is always displayed.)
b6
Power interruption notice
b5
Not used. ("0" is always displayed.)
b4
CH2 reception data exits.
b3
CH1 reception data exits.
b2
Power interruption process complete
b1
Not used. ("0" is always displayed.)
b0
Not used. ("0" is always displayed.)
2
Display
 SRN Self Check
    DATA RETRY CNT.=xxx
    
 
 
 
    ACK  RETRY CNT.=xxx
    DIAG 0     
:xxxxxxxx
    DIAG 1     
:xxxxxxxx
    DIAG 5 H
C  :xxxxxxxx
    DIAG 5 H
C  :xxxxxxxx
The number of resending is
displayed in xxx with a decimal
number.
In the sequence of b7, b6, ..., b0
from the left. "1" is displayed in
case of an error, and "0" when
normal.
In the sequence of b7, b6, ..., b0
from the left. "1" is displayed in
case of an error, and "0" when
normal.
In the sequence of b7, b6, ..., b0
from the left. "1" is displayed in
case of an error, and "0" when
normal.
In the sequence of b7, b6, ..., b0
from the left. "1" is displayed in
case of an error, and "0" when
normal.
3
Terminating procedure
Perform the service reset.
2) SRN Flag Send Check
1
Check content
Execute diagnostics 3 command to send Flag (7EH) continuously.
2
Display
SRN Flag Send Check
3
Terminating procedure
Perform the service reset.
3) SRN Data Send Check
1
Check content
Execute diagnostics 4 command to send data of 00H 
 FFH
(256Byte) as one packet at 12.8msec packet interval at 1Mbps
continuously.
2
Display
SRN Data Send Check
3
Terminating procedure
Perform the service reset.
4) Data Transmission Check 
Data transmission is checked in an actually composed system. The
system is composed of one master machine and max. 15 satellite
machines. 
Note for starting the check
When checking the set in which the SRN setting has been made,
cancel the SRN setting before starting this check. 
When checking the actually composed system, disconnect the
SRN cables of the sets which are not checked, or cancel the SRN
setting. If it is set to "SRN exits," data may be destroyed. 
The transmission check setting must be performed after canceling
the SRN setting of all the sets in the system. First, set the satellite
machines, then set the master machine.
1
Setting procedure
Satellite machine setting
In the menu screen, select "Data Transmission Check (Satel-
lite)."
The display is as follows:
Data Transmission Check (Satellite)
   Input Terminal Number  :
Enter the terminal No. (000 
 015) of the machine to be check-
ed and press the Touch panel. The display is as shown below. 
Data Transmission Check (Satellite)
   Input Terminal Number : xxx
   Data Sequence Number  : 0000
The entered
terminal No. is
displayed.
Master machine setting
In the menu screen, select "Data Transmission Check (Master
Machine)." The display is as shown below. 
Data Transmission Check (Master)
   Input Master Terminal Number  :
Enter the terminal No. (000 
 015) of the machine to be check-
ed and press the Touch panel. The display is as shown below. 
 Data Transmission Check (Master)
    Input Master Terminal Number   :xxx
    Input Satellite Terminal Number: 
The entered 
terminal No.
is displayed.
Enter the terminal No. (000 
 015) of the machine to be con-
nected to the machine to be checked and press the ENTER
key. The display is as shown below. 
 Data Transmission Check (Master)
    Input Master Terminal Number   :xxx
    Input Satellite Terminal Number:xxx
The entered 
terminal No.
of satellite
machine is
displayed.
6 – 8
When checking with two or more satellite machines connected,
enter the terminal No. (000 
 015) and press the ENTER key
for each satellite connected. To execute, press the ENTER key
without entering the terminal No. The display is as shown
below. Do not use the same terminal No. for different machines
(master/satellite). 
Data Transmission Check (Master)
   Input Master Terminal Number    : xxx
   Input Satellite Terminal Number : xxx
   xxx xxx xxx xxx xxx
   Data Sequence Number            : 0000
With the above setting, data transmission between the master
machine and the satellite machine is started. 
2
Check content
Data in the following format composed of 2byte sequence No.
and 254byte AAH data are transmitted from the master
machine to the satellite machine. The master machine displays
the sequence No. 
Test data format (1 packet = 256byte)
The satellite machine sends back the received data to the
master machine. The satellite machine displays the received
sequence No. 
The master machine receives the data, and checks the se-
quence No. and 256byte AAH data. In case of an error, the
master machine displays an error code and terminates the
check. If two or more satellite machines are used, the above
operation is repeated. If data transmission with all the satellite
machines are normally completed, the master machine incre-
ments the sequence No. 
The above operation is repeated. 
3
Error display
Data Transmission Check (Master)
  Input Master Terminal Number    : xxx
  Input Satellite Terminal Number : xxx
  xxx xxx xxx xxx xxx
  Data Sequence Number            : xxxx
  IRC Error                       : xx 
The
error
code is
displayed.
The error codes are as shown below. 
01
Command abnormality (except for during transmission)
02
No data received.
03
Received data present.
Received data remained.
04
Remote station not ready (in sending)
"NTDY" is sent back because the remote station is not ready
for reception.
05
Reception buffer full (in sending)
The controller reception buffer of the remote machine is full.
06
Resend error (in sending)
Retry over (5 times) when no response
07
Collision error (in sending)
When an collision occurred in data transmission, retry over
(16 times) at re-collision after a random time (0 
 255ms).
08
Line busy time out
Transmission cannot be made by multi-station
communication to cause time out in data send wait time.
09
Reception size over (in receiving)
The reception buffer size is insufficient.
0A Hardware error
Interface abnormality (No SRN interface or abnormality in
SRN controller)
3
Terminating procedure
Press the Touch panel to terminate the check.
3-10. IrDA & ASK Diagnostics
This is used to check the IR communication.
To execute this check, the following composition is required. 
UP-3300
UP-3300 as checker
The following menu is displayed. Press the touch key for the opera-
tion you want to execute to execute individual Diag programs.
Pressing the CANCEL key returns the screen to the Diag MAIN
menu.
CAUTION: IrDA, ASK & SRN check (CHECKER) is used only in
the production process, and must be not used in
servicing.
XX
XX
AA
AA
AA
AA
AA
AA
256
255
254
5
4
3
2
1
Byte
XXXX
AA
: Sequence No. (2byte: 4digits of binary decimal numbers)
: Transmission data (AAH) x 254 bytes
IrDA & ASK Check
Data Check (Receive MODE)
Data Check (Send MODE)
IrDA, ASK & SRN Check
Cancel
IR(IrDA & ASK) Diagnostics
IrDA & ASK Check
(CHECKER MODE)
(CHECKER)
6 – 9
1) IrDA & ASK Check
IR communication is checked between the UP-3300 sending unit and
the receiving unit.
1
Check content
Data transmission is made from the machine to be checked in
ASK format. The transmission rate is 9600bps. Data of 00H,
11H, 22H, 33H, 44H, 55H, 66H, 77H, 88H, 99H, AAH, BBH,
CCH, EEH, and FFH are transmitted. 
The checker machine sends back the received data. 
The machine to be checked compares the data sent back and
the data transmitted first. If both data are the same, it displays
"PASS !!,"  and if not the same, "ERROR !!."
Data transmission is made from the machine to be checked in
IrDA format. The transmission rate is 9600bps. Data of 00H,
11H, 22H, 33H, 44H, 55H, 66H, 77H, 88H, 99H, AAH, BBH,
CCH, EEH, and FFH are transmitted. 
The checker machine sends back the received data. 
The machine to be checked compares the data sent back and
the data transmitted first. If both data are the same, it displays
"PASS !!,"  and if not the same, "ERROR !!."
2
Display
IrDA & ASK Check
ASK DATA (or TIMEOUT)  :  PASS!!(or ERROR!!)
IrDA DATA (or TIMEOUT) :  PASS!!(or ERROR!!)
3
Terminating procedure
Press the Touch panel to terminate the check. 
2) IrDA & ASK Check (checker mode)
Set the checker machine (UP-3300) corresponding to the above
check content (1). 
2
Display
IrDA & ASK Check (CHECKER MODE)
ASK DATA (or TIMEOUT)  :  PASS!!(or ERROR!!)
IrDA DATA (or TIMEOUT) :  PASS!!(or ERROR!!)
3
Terminating procedure
Press the Touch panel to terminate the check. 
3) Data Transmission Check (Receive mode)
1
Check content
Continuous IR communication between the UP-3300 and the UP-
3300. This mode is on the reception side. When data of 256byte
(00H 
 0FFH)  are  received,  the  data  packet  counter  is  incre-
mented by one. Check that the counter increments. 
2
Display
Data Transmission Check (Receive MODE)
COUNTER : ****
 (The RING COUNTER (0~9999) is displayed.)
3
Terminating procedure
Press the Touch panel to terminate the check. 
4) Data Transmission Check (Send mode)
1
Check content
Continuous IR communication between the UP-3300 and the UP-
3300. This mode is on the transmission side. When data of 256byte
(00H 
 0FFH) are transmitted, the data packet counter is incremented
by one. Check that the counter increments. 
2
Display
Data Transmission Check (Send MODE)
COUNTER : ****
 (The RING COUNTER (0~9999) is displayed.)
3
Terminating procedure
Press the Touch panel to terminate the check. 
3-11. Magnetic Card Reader Diagnostics
Read check of the optional UP-E12MR2 is performed. 
The test program reads the magnetic card of ISO 7811/1-5 standard
and displays the data. When the Touch panel is pressed, the display
returns to the diagnostics menu. 
1) Magnetic Card Reader Check 
1
Check content
The test program reads tracks 1 and 2 of the magnetic card of
ISO 7811/1-5, and displays the data in ASCII code. 
2
Display
  MCR (Magnetic Card Reader) Check
   TRACK1:
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
   TRACK2:
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
XXXXX shows the data read by the MCR. Incase of an error, the
error code is displayed as shown below. 
Magnetic Card Reader Check
   TRACK1:BUFFER EMPTY
Displayed when TRACK1 empty
code is sent back.
   TRACK1:MCR ERROR
Displayed when TRACK1 error
code is sent back.
   TRACK2:BUFFER EMPTY
Displayed when TRACK2 empty
code is sent back
   TRACK2:MCR ERROR
Displayed when TRACK2 error
code is sent back. 
3
Terminating procedure
Press the Touch panel to terminate the check. 
3-12. Drawer Diagnostics
This diagnostics is used to check the drawer open and sensors. 
The following menu is displayed. Press the position of the operation
you want to execute to execute individual Diag programs.
Pressing the CANCEL key returns the screen to the Diag MAIN
menu.
Drawer 1 Check
Cancel
Drawer Diagnostics
Drawer 2 Check
6 – 10
1) Drawer 1 Check
1
Check content
The solenoid of drawer 1 is turned on, and the drawer open
sensor value is sensed at every 100ms, and the state is dis-
played.
2
Display
Drawer 1 Check
   Drawer Open Sensor  :  OPEN (or CLOSE)
3
Terminating procedure
Press the Touch panel to terminate the check. 
2) Drawer 2 Check
1
Check content
The solenoid of drawer 2 is turned on, and the drawer open
sensor value is sensed at every 100ms, and the state is dis-
played.
The display and the terminating procedure are the same as
Drawer 1 Check. 
3-13 Printer Diagnostics
I/F loopback and printing tests of the printer are performed.
The following menu appears. Press the name of the test you want to
perform to execute its Diag program. When the Diag program is
terminated, the screen returns to the Printer Diagnostics menu.
Pressing the CANCEL key returns to screen to the Diag Menu.
1) Loop Back Check
1
Check
A LOOPBACK test on the built-in printer (UP-T80BP) interface
(logic channel 7 of RS232) is performed and the result is dis-
played. The test itself is the same as that for the RS232. The
difference in test specifications is as follows: The loopback signals
are for ER-DR, RS-CS, TXD-RXD only and the following LOOP-
BACK-Connectors are required.
Fig.3-11. Wiring diagram of loopback connectors (UKOG-2356BHZZ)
2
Indication
The indication is the same as that for RS232 DIAGNOSTICS.
3
End
Press the PANEL to end the program.
2) Printer Print Check
1
Check
Send the signal to generate a receipt (by DIAG COMMAND) to
the UP-T80BP.
3-14. EFT (ER-02EF) Diagnostics
1) Procedure
1
Select "EFT Diag" in the DIAG MAIN MENU.
2
Power off.
3
The EFT starts up automatically by setting the whole 8-pin DIP
switch SW1 to OFF and then turning the main power switch ON.
2) Test
When powering up the EFT, the loop-back test of EFT CN’s ER-DR,
ER-CI, and RS-CS is performed automatically.
Check the switch by turning on switch 1 to 8 of SW1 one by one.
Then, perform the sum check test of EFT ROM and the write/read
check of RAM.
Perform the same test as JOB300 for address 0000H, 0001H, 0002H,
0004H, 0008H, 0010H, 0020H, 0040H, 0080H, 0100H, 0200H,
0400H, 0800H, 1000H, 2000H, and 4000H of RAM.
3) End (display)
Normal end
DIAG0 (SELF TEST)
:  OK
VHI27040R
**
1
*
: OK
256K SRAM
:  OK
Error end
In Loop Back Error
  ER-DR LOOP ERROR
  ER-CI LOOP ERROR
  RS-CS LOOP ERROR
In Self Test Error
 DIP 
SW 
ERROR
In ROM/RAM Error
 VHI27040R
**
1
*
: ERROR
  256K SRAM
:  ERROR
Loop Back Check
Printer Print Check
Cancel
Printer Diagnostics
1pin
2pin
3pin
4pin
5pin
6pin
7pin
8pin
9pin
CD
RD
SD
ER
GND
DR
RS
CS
CI
1
0
SW1
6
5
4
3
2
1
8
7
OFF
6 – 11
Page of 108
Display

Click on the first or last page to see other UP-3300 (serv.man16) service manuals if exist.