Sharp ER-A770 (serv.man11) User Manual / Operation Manual ▷ View online
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8. Special Printing Function ····················································································································92
Copy Receipt Printing ····························································································································92
Guest Check Copy·································································································································93
Validation Printing Function ···················································································································93
Guest Check Copy·································································································································93
Validation Printing Function ···················································································································93
9. Manager Mode ······································································································································94
Entering the Manager Mode ··················································································································94
Override Entries·····································································································································94
Tip Paid Entries ·····································································································································95
Bill recording/Bill void·····························································································································95
Override Entries·····································································································································94
Tip Paid Entries ·····································································································································95
Bill recording/Bill void·····························································································································95
10. Correction after Finalizing a Transaction···························································································96
11. Reading (X) and Resetting (Z) of Sales Totals···················································································97
How to take a X1/Z1 or X2/Z2 report ····························································································97
Daily Sales Totals ································································································································100
General report ····························································································································100
Department report ······················································································································103
Individual group total report on departments ··············································································103
Full group total report on departments ·······················································································103
PLU report by designated range·································································································104
Combo sales report ····················································································································105
PLU report by associated department ························································································106
Individual group report on PLUs ·································································································107
Full group total report on PLUs···································································································107
PLU stock report ·························································································································107
PLU cost report···························································································································108
PLU top 20 report ·······················································································································109
PLU zero sales report (full) ·········································································································110
PLU zero sales report (by dept.)·································································································110
PLU minimum stock report ·········································································································110
PLU group total report by hour ···································································································111
Total in drawer report ·················································································································111
Transaction report ······················································································································111
Commission sales report ············································································································112
Tax report ···································································································································112
Chief report ·································································································································112
Full clerk report ···························································································································113
Individual clerk report ·················································································································114
Clerk report (Drink dispenser misoperation) ···············································································116
Drink dispenser error reading report···························································································116
Drink dispenser resetting report ·································································································116
Employee active status report ····································································································117
Hourly report ·······························································································································117
Drive-through service time report ·······························································································117
Labor cost % report ····················································································································118
Ingredient stock report ················································································································118
GLU/PBLU report ·······················································································································118
GLU/PBLU report by clerk ··········································································································119
Drive-through report ···················································································································119
Drive-through report by clerk ······································································································120
Balance report ····························································································································120
Bill report ····································································································································120
X1/Z1 stacked reports ················································································································120
Department report ······················································································································103
Individual group total report on departments ··············································································103
Full group total report on departments ·······················································································103
PLU report by designated range·································································································104
Combo sales report ····················································································································105
PLU report by associated department ························································································106
Individual group report on PLUs ·································································································107
Full group total report on PLUs···································································································107
PLU stock report ·························································································································107
PLU cost report···························································································································108
PLU top 20 report ·······················································································································109
PLU zero sales report (full) ·········································································································110
PLU zero sales report (by dept.)·································································································110
PLU minimum stock report ·········································································································110
PLU group total report by hour ···································································································111
Total in drawer report ·················································································································111
Transaction report ······················································································································111
Commission sales report ············································································································112
Tax report ···································································································································112
Chief report ·································································································································112
Full clerk report ···························································································································113
Individual clerk report ·················································································································114
Clerk report (Drink dispenser misoperation) ···············································································116
Drink dispenser error reading report···························································································116
Drink dispenser resetting report ·································································································116
Employee active status report ····································································································117
Hourly report ·······························································································································117
Drive-through service time report ·······························································································117
Labor cost % report ····················································································································118
Ingredient stock report ················································································································118
GLU/PBLU report ·······················································································································118
GLU/PBLU report by clerk ··········································································································119
Drive-through report ···················································································································119
Drive-through report by clerk ······································································································120
Balance report ····························································································································120
Bill report ····································································································································120
X1/Z1 stacked reports ················································································································120
Periodic Consolidation ·························································································································121
General information ····················································································································121
Employee report ·························································································································122
Over time report··························································································································122
Employee time adjustment report ·······························································································123
Daily net report ···························································································································123
X2/Z2 stacked report ··················································································································123
Employee report ·························································································································122
Over time report··························································································································122
Employee time adjustment report ·······························································································123
Daily net report ···························································································································123
X2/Z2 stacked report ··················································································································123
Compulsory Cash/Check Declaration··································································································124
12. How to Use the Programming Keyboard Sheet···············································································126
Programming Keyboard Layout ···········································································································126
How to Program Alphanumeric Characters ·························································································127
How to Program Alphanumeric Characters ·························································································127
Using character keys on the keyboard ·······················································································127
Entering character codes············································································································128
Entering character codes············································································································128
13. Programming ······································································································································129
Basic Instructions·································································································································129
Programming example ···············································································································129
Article Programming ····························································································································131
Department ·································································································································132
PLU·············································································································································134
PLU range ··································································································································137
PLU stock ···································································································································138
Ingredient····································································································································139
Ingredient stock ··························································································································140
PLU menu key ····························································································································141
Combo meal (Combo PLU) ········································································································142
Link PLU table ····························································································································143
Condiment table ·························································································································144
Promotion table (normal selling) ·································································································146
Promotion table (set selling) ·······································································································147
Recipe table································································································································148
Scale table ··································································································································149
Department shift ·························································································································150
Happy hour ·································································································································150
PLU·············································································································································134
PLU range ··································································································································137
PLU stock ···································································································································138
Ingredient····································································································································139
Ingredient stock ··························································································································140
PLU menu key ····························································································································141
Combo meal (Combo PLU) ········································································································142
Link PLU table ····························································································································143
Condiment table ·························································································································144
Promotion table (normal selling) ·································································································146
Promotion table (set selling) ·······································································································147
Recipe table································································································································148
Scale table ··································································································································149
Department shift ·························································································································150
Happy hour ·································································································································150
Direct Key Programming······················································································································151
Direct key····································································································································151
Functional Programming······················································································································152
Discount key (
!
through
(
)···································································································153
Percent key (
¡
through
ª
) ····································································································154
Commission ································································································································154
Service charge····························································································································155
Tip···············································································································································155
Deposit ·······································································································································156
RA···············································································································································156
PO ··············································································································································157
Service charge····························································································································155
Tip···············································································································································155
Deposit ·······································································································································156
RA···············································································································································156
PO ··············································································································································157
Media Key Programming ·····················································································································158
Cash key·····································································································································159
Check key (
Check key (
h
through
Ò
)·······································································································160
Credit key (
Ó
through
Œ
) ·······································································································161
Hotel transfer key ·······················································································································162
Cash in drawer ···························································································································163
Check change·····························································································································163
Check cashing ····························································································································164
Cash in drawer ···························································································································163
Check change·····························································································································163
Check cashing ····························································································································164
Currency Programming························································································································165
Currency exchange key (
,
through
+
)··················································································165
Foreign drawer ···························································································································165
Text Programming ·······························································································································166
Function text ·······························································································································167
Department group text ················································································································170
PLU group text····························································································································170
PLU hourly group text ·················································································································171
Department group text ················································································································170
PLU group text····························································································································170
PLU hourly group text ·················································································································171
Personnel Programming ······················································································································172
Clerk ···········································································································································173
Manager ·····································································································································175
Employee····································································································································176
Job location table························································································································177
Manager ·····································································································································175
Employee····································································································································176
Job location table························································································································177
Terminal Programming ························································································································178
Date/Time Setting ································································································································179
Date/Time Setting ································································································································179
Date/time ····································································································································179
Optional Feature Selection ··················································································································180
Function prohibition ····················································································································181
5
Function selection·······················································································································182
Printing selection ························································································································184
Printing selection ························································································································184
Report Programming ···························································································································187
Zero skip ·····································································································································188
General report format ·················································································································189
Hourly report ·······························································································································189
Stacked report ····························································································································190
General report format ·················································································································189
Hourly report ·······························································································································189
Stacked report ····························································································································190
Message Programming························································································································193
Receipt logo································································································································194
Free text ·····································································································································194
Validation printing text ················································································································195
Slip text ·······································································································································195
Slip footer ···································································································································195
Entertainment bill message ········································································································196
Payee name ·······························································································································196
Free text ·····································································································································194
Validation printing text ················································································································195
Slip text ·······································································································································195
Slip footer ···································································································································195
Entertainment bill message ········································································································196
Payee name ·······························································································································196
Device Configuration Programming·····································································································197
Journal printer·····························································································································198
Receipt printer ····························································································································198
Slip printer ··································································································································199
Report printer······························································································································200
Remote printer (KP#1 through KP#9)·························································································200
Scale/Drink dispenser/On-line ····································································································201
Receipt printer ····························································································································198
Slip printer ··································································································································199
Report printer······························································································································200
Remote printer (KP#1 through KP#9)·························································································200
Scale/Drink dispenser/On-line ····································································································201
Drive-through Code Programming·······································································································202
Drive-through code ·····················································································································202
Room GLU Code Programming···········································································································203
Room GLU code ·························································································································203
Tax Programming ································································································································204
Backup Data Send Programming ········································································································205
Backup Data Send Programming ········································································································205
Backup data send ·······················································································································205
Backup Data Receive Programming····································································································206
Backup data receive ···················································································································206
Drink Dispenser Programming·············································································································207
Drink dispenser preset················································································································208
Drink dispenser operator ············································································································209
Downloading ·······························································································································209
Drink dispenser operator ············································································································209
Downloading ·······························································································································209
On-line Configuration Programming ····································································································210
Price Mode Programming ····················································································································211
Automatic Sequencing Key Programming ···························································································212
Reading of Stored Programs ···············································································································213
Price Mode Programming ····················································································································211
Automatic Sequencing Key Programming ···························································································212
Reading of Stored Programs ···············································································································213
Program reading sequence ········································································································213
Sample printouts·························································································································215
Sample printouts·························································································································215
14. Drink Dispenser ··································································································································229
Drink dispenser misoperation and misoperation file ···································································230
Causes of drink dispenser misoperation ····················································································230
Disposal of misoperation ············································································································231
Misoperation file reading ············································································································231
Correction of drink dispenser articles in a drink dispenser misoperation file ······························232
Causes of drink dispenser misoperation ····················································································230
Disposal of misoperation ············································································································231
Misoperation file reading ············································································································231
Correction of drink dispenser articles in a drink dispenser misoperation file ······························232
15. Electronic Journal/Data Clear ···········································································································233
16. EURO Migration Function··················································································································234
17. Operator Maintenance························································································································235
Replacing the Backup Battery Pack ····································································································235
In Case of Power Failure ·····················································································································237
Before Calling for Service ····················································································································237
In Case of Power Failure ·····················································································································237
Before Calling for Service ····················································································································237
18. Options ················································································································································238
List of Options······································································································································238
19. Specifications ·····································································································································239
6
Rear view
Operator display
Power switch
Insure that the power
switch is placed in the
OFF position prior to
connecting AC power.
switch is placed in the
OFF position prior to
connecting AC power.
Keyboard
Left side of
the machine
the machine
Switch cover
Brightness
control
control
Contrast control
Clerk switch
Part Names and Functions
This chapter describes the part names and functions of this POS terminal.
External View
Front view
1
Power switch
Rear cover
7
Click on the first or last page to see other ER-A770 (serv.man11) service manuals if exist.