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HT-CN410DVH

Many potential problems can be resolved by the owner without calling a service tech-
nician.
If something is wrong with this product, check the following before calling your author-
ised SHARP dealer or service centre.

No sound is heard.

Is the volume level set to "0"?

P. 24

Are the speaker wires disconnect-
ed?

P. 10

The sounds from speakers 
are not well balanced.

Are the speaker leads connected to 
the wrong channels?

P. 10

Is each speaker placed at the same 
distance from the listener?

P. 17

Are speakers adjusted to the same 
level?

P. 48

Noise is heard during play-
back.

Move the unit away from any com-
puters or mobile phones.

−

When a button is pressed, 
the unit does not respond.

Set this unit to the power stand-by 
mode and then turn it back on.

P. 51

Interference or noise occurs 
on the TV image.

Is the unit placed near TV with inter-
nal aerial? Use an external aerial.

P. 11

The power is not turned on.

Is the unit unplugged?

P. 16

The protection circuit may be acti-
vated. Unplug and plug in the power 
lead again after 15 minutes or more.

P. 51

No images are displayed.

Is TV turned on?

P. 19

Is the input of TV switched?

P. 19

Even though a disc has 
been loaded, "NO DISC" is 
displayed.

Is the disc loaded upside down?

−

Is the disc very dirty?

−

Playback sounds are 
skipped.

Does the disc satisfy the standards?

−

Is the unit located near excessive 
vibrations?

−

Has condensation formed inside the 
unit?

P. 51

The control buttons do not 
function. Music or video 
playback is interrupted. 

Is the disc very dirty?

−

Does the disc satisfy the standards?

−

Is the unit located near excessive 
vibrations?

−

Has condensation formed inside the 
unit?

P. 51

Pictures and sound are 
skipped.

Is the disc very dirty?

−

Is the unit located near excessive 
vibrations?

−

Has condensation formed inside the 
unit?

P. 51

The unit does not operate 
even if the power is on.

Is a disc other than a DVD (region 
number on the back of the unit or 
ALL), SVCD, VCD, audio CD, CD-R 
or CD-RW loaded?

P. 4

Image cannot be played 
back. (Sound is not heard.)

Are the video and audio cables 
connected improperly?

P. 12 - 16

Is a disc other than a DVD (region 
number on the back of the unit or 
ALL), SVCD, VCD, audio CD, CD-R 
or CD-RW loaded?

P. 4

Is the disc very dirty?

−

Is the disc loaded upside down?

−

Clean the optical pickup if it is dirty.

−

Is the TV input set to "VIDEO 1/
VIDEO 2", etc.?

P. 25

Is the unit turned on?

P. 18

HTCN410DVH 8_E2.fm

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HT-CN410DVH

When this product is subjected to strong external interference (mechanical shock, ex-
cessive static electricity, abnormal supply voltage due to lightning, etc.) or if it is oper-
ated incorrectly, it may malfunction.

When short-circuiting the speaker leads or turning the volume too high, the protection
circuit may be activated and the system may enter the stand-by mode.
Unplug the unit and, after 15 minutes or more, plug it in again.
Turn down the volume if set too high.

Sudden temperature changes, storage or operation in an extremely humid environ-
ment may cause condensation inside the cabinet (laser pickup, etc.) or on the trans-
mitter on the remote control.
Condensation can cause the unit to malfunction. If this happens, leave the power on
with no disc in the unit until normal playback is possible (about 1 hour). Wipe off any
condensation on the transmitter with a soft cloth before operating the unit.

The radio makes unusual 
noises continuously.

Is the unit placed near the TV or 
computer?

−

Is the FM aerial or AM loop aerial 
placed properly? Move the aerial 
away from the AC power lead or the 
unit if located near.

P. 11

The preset channel cannot 
be recalled.

Did you remove the plug from the 
wall socket, or did a power failure 
occur?

P. 42

Set the channel again.

The remote control does not 
operate properly.

Is the battery polarity respected?

P. 18

Are the batteries dead?

−

Is the distance or angle incorrect?

P. 18

Are there any obstructions in front of 
the unit?

−

Is the remote control sensor ex-
posed to strong light (inverter fluo-
rescent light, direct sunlight, etc.)?

P. 18

Is the remote control for another 
equipment used simultaneously?

−

The unit cannot be turned on 
with the remote control.

Is the AC power lead of the unit 
plugged in?

P. 16

Are the batteries inserted?

P. 18

1

Set the unit to the stand-by mode and turn the power on again.

2

If the unit is not restored in the previous operation, unplug and plug in the unit, and 
then turn the power on.

Remove the disc inserted in the unit.

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When you load an unplayable disc or fail to perform operations properly, the following
messages are displayed on the unit and the TV screen.

 

 
 

The disc is not loaded.

The disc is scratched or dirty and cannot be recogn-
ised.

The disc is loaded up-side down.

The region number of the DVD is not the number on 
the back of the unit or "ALL".

The disc is not loaded.

The disc is scratched or dirty and cannot be 
recognised.

The disc is loaded up-side down.

The region number of the DVD is not the 
number on the back of the unit or "ALL".

NO DISC

WRONG CODE

Periodically wipe the cabinet with a soft cloth and a diluted soap solution, then with a 
dry cloth.
 

Do not use chemicals for cleaning (petrol, paint thinner, etc.). It may damage the 
cabinet finish.
Do not apply oil to the inside of the unit. It may cause malfunctions.

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HT-CN410DVH

Full range speaker system

7 cm speaker

Maximum input power 30 W
Impedance

4 ohms

Width: 90 mm 
Height: 110 mm
Depth: 100 mm 

0.45 kg/each

Full range speaker system

7 cm speaker

Maximum input power 30 W
Impedance

4 ohms

Width: 90 mm 
Height: 110 mm 
Depth: 100 mm 

0.46 kg 

Subwoofer system

13 cm subwoofer

Maximum input power 60 W
Impedance

8 ohms

Width: 132 mm 
Height: 282 mm  
Depth: 330 mm

2.8 kg