Panasonic PT-MZ16K / PT-MZ13K / PT-MZ10K (serv.man2) Service Manual ▷ View online
INF-39
SECTION 1 SERVICE INFORMATION
<MZ16K/MZ13K/MZ10K>
5. When the communication to the projector is established, below window will appears. Get the system log following to the
procedure below.
① Select the projector name you want to get the system log
② Select a tab [Log(System)]
③ Click [Receive] button
①
②
③
6. The acquisition of system log is complete when the complete dialog window appears.
Click [OK] to close the window and check the system log.
• System log window
The main window of the LogTool is shown in the below.
Function description
1 Projector selection
1 Projector selection
Selection window of the projector for get-
ting the system log
2 System information
Displays the system information of the pro-
jector
3 Error log
Displays the error log of the projector.
(Memorize latest 3 logs)
4 System log
Displays the system log of the projector
5 [Save to file] button
To save the acquired system log to the PC
6 [Receive] button
To receive the system log from the selected
projector.
7 [Receive all log] button
To receive the all of system log of selected
projectors.
8 [Save All log] button
To store all of logs into a file.
(Display example of system log)
1
2
4
3
5
6
7
8
INF-40
SECTION 1 SERVICE INFORMATION
<MZ16K/MZ13K/MZ10K>
5.5. Self-diagnosis & error code table
Self-di-
agnosisi
code
Bit
Error code
(Hexadecimal)
Detected contents
Estimated Factor
Estimated defective
board
U200
0
00000000 00000001 Intake temperature warning
External temperarure is high.
Ventilation holes are blocked
M1, A
U201
1
00000000 00000002 External temperature warning
Ventilation holes are blocked. Deterioration of fan. Mal-
function of pressure sensor (at high altitude)
M3, A
U203
8
00000000 00000100 LD1 temperrature warning
The operating environment temperature is high. Venti-
lationnholes are blocked. Abnormal liquid cooling unit
installation. Malfunction of pressure sensor.
LD1 temp. sensor, A
U204
9
B
it0 - B
it6
it6
3
00000000 00000200 LD2 temperrature warning
The operating environment temperature is high. Venti-
lationnholes are blocked. Abnormal liquid cooling unit
installation. Malfunction of pressure sensor.
LD2 temp. sensor, A
U253
28
00000000 10000000 Power circuit temp. warning
Ventilation holes are blocked.
P
U290
33
00000002 00000000 Filter clog warning
Filter clog
M2, A
U291
34
00000004 00000000 No air filter installed
Air filter is not installed
F
U300
36
00000010 00000000 Intake temp. error
External temp. is high.
Ventilation holes are blocked.
M1, A
U301
37
00000020 00000000 External temp. error
Ventilation holes are blocked. Deterioration of fan. Miss-
operation on pressure sensor (at high altitude)
M3, A
U303
44
00001000 00000000 LD1 temp. error
The operating environment temperature is high. Venti-
lationnholes are blocked. Abnormal liquid cooling unit
installation. Malfunction of pressure sensor.
LD1 temp. sensor, A
U304
45
00002000 00000000 LD2 temp. error
The operating environment temperature is high. Venti-
lationnholes are blocked. Abnormal liquid cooling unit
installation. Malfunction of pressure sensor.
LD2 temp. sensor, A
U353
64
00000000 00000001 Power circuit temp.error
Ventilation holes are blocked
P
U390
69
00000000 00000020 Filter clog error
Aire filter clog
M2, A
F400
72
00000000 00000100 LD1 ignition error
LD1-1, LD1-2 ignistion failure, driver circuit error.
D, DR
F401
73
00000000 00000200 LD2 ignition error
LD2-1 ignistion failure, driver circuit error.
D, DR
F450
108
00001000 00000000 LD1 lighting off
LD1-1, LD1-2 ighting failure, driver circuit error.
D, DR
F451
109
00002000 00000000 LD2 lighting off
LD2-1 ighting failure, driver circuit error.
D, DR
F500
144
00000000 00010000 LD1 open failure. Less brightness LD1-1, LD1-2 failure
LD1-1, LD1-2, DR
F501
145
00000000 00020000 LD2 open failure. Less brightness LD2-1failure
LD2-1, DR
F200
160
00000001 00000000 FAN 1 (LCD R) warning
Fan error, drive circuit error, time of fan replacement.
DG, RF
F201
161
00000002 00000000 FAN 2 (LCD G) warning
Fan error, drive circuit error, time of fan replacement.
DG, RH, RF
F202
162
00000004 00000000 FAN 3 (LCD B) warning
Fan error, drive circuit error, time of fan replacement.
DG, RE
F203
163
00000008 00000000 FAN 4 (PBS) warning
Fan error, drive circuit error, time of fan replacement.
DG, RK
F204
164
00000010 00000000 FAN 5 ((RADIATOR 1) warning
Fan error, drive circuit error, time of fan replacement.
DG, RK
F205
165
00000020 00000000 FAN 6 ((RADIATOR 2) warning
Fan error, drive circuit error, time of fan replacement.
DG, RK
F206
166
00000040 00000000 FAN 7 (PHOSPHOR) warning
Fan error, drive circuit error, time of fan replacement.
DG, RK
F207
167
00000080 00000000 FAN 8 (POWER INTAKE) warn-
ing
Fan error, drive circuit error, time of fan replacement.
A, DG
F208
168 B
it6
4 - B
it1
27
00000100 00000000 FAN 9 (EXHAUST 1) warning
Fan error, drive circuit error, time of fan replacement.
A, DG
F209
169
00000200 00000000 FAN 10 (EXHAUST 2) warning
Fan error, drive circuit error, time of fan replacement.
A, DG
F250
212
00000000 00100000 PUMP warning
Liquid cooling pump error, driver error, time of pump
replacement.
DG, RK
F300
244
00100000 00000000 FAN 1 (LCD R) error
Fan error, drive circuit error, time of fan replacement.
DG
F301
245
00200000 00000000 FAN 2 (LCD G) error
Fan error, drive circuit error, time of fan replacement.
DG
F302
246
00400000 00000000 FAN 3 (LCD B) error
Fan error, drive circuit error, time of fan replacement.
DG
F303
247
00800000 00000000 FAN 4 (PBS) error
Fan error, drive circuit error, time of fan replacement.
DG
F304
248
01000000 00000000 FAN 5 ((RADIATOR 1) error
Fan error, drive circuit error, time of fan replacement.
DG
F305
249
02000000 00000000 FAN 6 ((RADIATOR 2) error
Fan error, drive circuit error, time of fan replacement.
DG
F306
250
04000000 00000000 FAN 7 (PHOSPHOR) error
Fan error, drive circuit error, time of fan replacement.
DG
F307
251
08000000 00000000 FAN 8 (POWER INTAKE) error
Fan error, drive circuit error, time of fan replacement.
A, DG
F308
252
10000000 00000000 FAN 9 (EXHAUST 1) error
Fan error, drive circuit error, time of fan replacement.
A, DG
F309
253
20000000 00000000 FAN 10 (EXHAUST 2) error
Fan error, drive circuit error, time of fan replacement.
A, DG
F350
296
00000100 00000000 PUMP error
Liquid cooling pump error, driver error, time of pump
replacement.
DG, RK
U081
344
00000000 01000000 Low AC input voltage warning
AC input volteage is less tha 90V
P
U084
346
00000000 04000000 DC OUT error
Over current on USB terminal
DG
U090
347
00000000 08000000 Lens unmount error
Lens is ot installed
LM
H001
360
00000100 00000000 Battery replacement
Lithium battery run out (A-P.C.B)
A
H011
361
00000200 00000000 Disconnecting of internal temp.
sensor.
Disconnecting of internal temp. sensor, connectors
(M11/RE3)
M1
INF-41
SECTION 1 SERVICE INFORMATION
<MZ16K/MZ13K/MZ10K>
5. 4. 2. Error code table
Self-di-
agnosisi
code
Bit
Error code
(Hexadecimal)
Detected contents
Estimated Factor
Estimated defective
board
H012
362
00000400 00000000 Disconnecting of external temmp.
sensor.
Disconnecting of external temoo. sensor, connector
(M2/A6).
M2
H014
369
00020000 00000000 Disconnecting of LD1 temp.
sensor
Disconnecting of LD1 temp. sesnor, connector (RK9).
RK, A
H015
370
00040000 00000000 Disconnecting of LD2 temp.
sensor
Disconnecting of LD1 temp. sesnor, connector (A16).
A
H030
381
20000000 00000000 Disconnecting of Lens temp.
sensor
Disconnecting of lens temp. sensor, connectors (G11,
LM1, LM12)
LM
H040
384
00000000 00000001 Disconnecting of clog sensor
Disconnecting of clog sensor
M2
F015
393
00000000 00000200 Chromaticity sensor error
Chromaticity sensor malfunction. Disconnecting of con-
nectors (DG13/DG14)
PD1, DG
F016
394
B
it3
84 - B
it4
it4
47
00000000 00000400 Angle sensor error
Angle sensor malfunction (A-PCB : IC3751)
A
F018
395
00000000 00000800 Pressure sensor error
Pressure sensor malfunction (A-PCB : IC3792)
A
F061
397
00000000 00002000 LD1 driver comunication error
LD1 driver UART communication error
DR
F062
398
00000000 00004000 LD2 driver comunication error
LD2 driver UART communication error
DR
F090
412
00000000 10000000 Wave plate error
Error on Stepping motor for wave plate. Original point
detection error, disconnecting connectors (A14, A15),
drive circuit error (A-PCB)
A
F096
413
00000000 20000000 Lens mounter operation error
Error on Stepping motor for wave plate. Original point
detection error, disconnecting connectors (Dg12), drive
circuit error (A-PCB)
DG
F111
418
00000004 00000000 PW1error (FPGA)
Phosphor wheel operation error. Driver error (DG-PCB/
RK-PCB). Disconnecting connectors (DG10,RK1,RK2).
RK, DG
F150
424
00000100 00000000 FPGA configure error
Signal unit malfunction
A, DG
F151
425
00000200 00000000 FPGA1 configure error
Signal unit malfunction
A, DG
F152
426
00000400 00000000 FPGA2 configure error
Signal unit malfunction
A, DG
F153
427
00000800 00000000 FPGA3 configure error
Signal unit malfunction
A, DG
F109
433
00020000 00000000 CPLD configure error
Signal unit malfunction
A, DG
F120
441
02000000 00000000 Power CPU communication error Power CPU communication error
P, A
F097
452
00000000 00000010 GEOMETRY communication
error
WARP-IC malfunction (A-PCB IC4901)
A
A008
465
00000000 00020000 Sub CPU communication error
Sub CPU communication error
A
A041
472
00000000 01000000 IIC communication error (RTC)
Applicable device malfunction on signal unit.
A
A042
473
00000000 02000000 IIC communication error (EE-
PROM)
Applicable device malfunction on signal unit.
A
A043
474
00000000 04000000 IIC communication error (EDID
DIGITAL)
Applicable device malfunction on signal unit.
A
A044
475
00000000 08000000 IIC communication error (G-
sensor)
Applicable device malfunction on signal unit.
A
A045
476
00000000 10000000 IIC communication error (Chro-
miyicity sensor)
Applicable device malfunction on signal unit.
DG, PD1
A046
477
00000000 20000000 IIC communication error (HD
BaseT)
Applicable device malfunction on signal unit.
A
A047
478
00000000 40000000 IIC communication error (Pres-
sure sensor)
Applicable device malfunction on RM-PCB.
RM
A048
479
00000000 80000000 IIC communication error (ADC1)
Applicable device malfunction on signal unit.
A
A049
480
00000001 00000000 IIC communication error (ADC2)
Applicable device malfunction on signal unit.
A
A050
481
00000002 00000000 IIC communication error (NFC)
Applicable device malfunction on NF-PCB.
NF
A051
482
00000004 00000000 IIC communication error (OLED)
Applicable device malfunction on S-PCB.
INFO MONITOR
A094
492
00001000 00000000 FPGA1 communication error
Applicable device malfunction on NF-PCB.
A
A095
493
00002000 00000000 FPGA2 communication error
Applicable device malfunction on signal unit.
A
A096
494
00004000 00000000 FPGA3 communication error
Applicable device malfunction on signal unit.
DG
INF-42
SECTION 1 SERVICE INFORMATION
<MZ16K/MZ13K/MZ10K>
5.6. Self-diagnosis information acquisition by control commands
5.6.1. Self-diagnosis query command
fUse the command "QVX:ERRS1" to get the information of Self-diagnosis.
The response string provides the 512bit, and the first bit 0 starts from right and it ends by 511th bit at left.
The response value of each bit, "N" indicates normal and "E" indicates error status.
Refer to the "System log error code table" for the details of each bit.
5.6.2. Error code query command
fUse the command "QVX:ERRS2" to get the error code directly.
The response value indicates an error code (Undefined length, maximum 10 codes).
Display in order of F group, H group, U group, and In the case of the same groups, they are displayed in ascending
numerical order.
Command
Response string
ERRS2
F308 : U201 : • • • •
Command
Response string
ERRS1
N N N N N N N N N N N N N N N N N E N N N N N N N N N • • • • • • • • • N
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