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INF-28
SECTION 1 SERVICE INFORMATION
6. 2. System log data acquisition method
6. 2. 1. Equipment to be used
1. Computer : Use it for the collected log data.
2. Communication cable : D-sub 9pin (male/female RS-232C straight)
3. Service Software : [DataLogBackup.exe] Service software is downloaded from the projector service homepage.
6. 2. 2. Connection Preparations
1. Confirm and make a note of "Projector ID" and "Transmission
speed", "Parity setting".
2. Connect the serial terminals on the projector and the PC by
using a communication cable.
Attention:
Please setup the computer not into standby or shutdown
during the working.
6. 2. 3. Acquisition of log data
1. Switch the projector to "Normal-Standby" mode (POWER indicator is Lighting in red).
2. Start up service software [DataLogBackup.exe] with a computer.
3. Select "Option " → " Setting" and set up Serial Port of the computer, Baud Rate and Parity.
4. Select a model number and ID.
SERIAL IN
Computer
Projector
Serial cable(RS-232C)
＊ Thisunitdoesnotsupportthelog
datatransferthroughtheLAN.
INF-29
SECTION 1 SERVICE INFORMATION
5. Select "Log(SYSTEM)" tab , select item "Show All Log" or "Show Error Only" with pulldown button
and then click "Get" button.
6. Log is displayed.
③
②
①
INF-30
SECTION 1 SERVICE INFORMATION
6. 2. 4. Error cord of system log
Bit
Error code (hex)
Factor
Description
0
LOWER
00000000 00000001 Intake air temperature warning
Internal temperature rising warning/ Error
• The ventilation holds are blocked
• Environment temperature is high
• Air filter clogged
1
00000000 00000002 Not used
2
00000000 00000004 Exhaust air temperature warning
3
00000000 00000008 Not used
4
00000000 00000010 Intake air temperature error
5
00000000 00000020 Not used
6
00000000 00000040 Exhaust air temperature error
7
00000000 00000080 Not used
8
00000000 00000100 Lamp runtime warning
The lamp runtime reaches 3 800 hours
9
00000000 00000200 Not used
10
00000000 00000400 Not used
11
00000000 00000800 Not used
12
00000000 00001000 Lamp runtime has elapsed
The lamp runtime reaches 4 000 hours
13
00000000 00002000 Not used
14
00000000 00004000 Not used
15
00000000 00008000 Not used
16
00000000 00010000 Lamp failure
Lamp failure
17
00000000 00020000 Not used
18
00000000 00040000 Not used
19
00000000 00080000 Not used
20
00000000 00100000 Lamp ignition error
Lamp ignition error
- There is a possibility that has restarted in hot state.
21
00000000 00200000 Not used
22
00000000 00400000 Not used
23
00000000 00800000 Not used
24
00000000 01000000 No lamp installed
Lamp is not installed (can not read out the data from
lamp memory)
Wrong type lamp is installed
25
00000000 02000000 Not used
26
00000000 04000000 Not used
27
00000000 08000000 Not used
28
00000000 10000000 Not used
29
00000000 20000000 Lamp cover not installed securely
Lamp cover is not installed securely
30
00000000 40000000 Not used
31
00000000 80000000 Not used
32
0000000100000000 Intake air temperature sensor disconnected
Intake air temperature sensor disconnected
33
00000002 00000000 Not used
34
00000004 00000000 Exhaust air temperature sensor disconnected Exhaust air temperature sensor disconnected
35
00000008 00000000 Air filter clogged sensor disconnected
Air filter clogged sensor disconnected
36
00000010 00000000 Air filter clogged warning
Air filter may accumulate dust
37
00000020 00000000 Battery replacement for the internal clock
Remaining battery level is low
38
00000040 00000000 Angle sensor error
Angle sensor failure
39
00000080 00000000 Not used
40
00000100 00000000 Air filter not installed
Air filter not installed
41
00000200 00000000 Not used
42
00000400 00000000 FAN1(LCD R) error/warning
Fan or fan drive circuit has failure.
Fan replacement time
43
00000800 00000000 FAN2(LCD G) error/warning
44
00001000 00000000 FAN3(LCD B) error/warning
45
00002000 00000000 FAN4(PBS) error/warning
46
00004000 00000000 FAN5(LAMP1) error/warning
47
00008000 00000000 FAN6(LAMP2) error/warning
48
00010000 00000000 FAN7(POWER) error/warning
49
00020000 00000000 FAN8(EXHST) error/warning
50
00040000 00000000 Not used
51
00080000 00000000 Not used
52
00100000 00000000 Not used
53
00200000 00000000 Not used
54
00400000 00000000 Not used
55
00800000 00000000 Not used
56
01000000 00000000 Not used
57
02000000 00000000 Not used
58
04000000 00000000 Not used
59
08000000 00000000 Not used
60
10000000 00000000 Not used
61
20000000 00000000 Not used
62
40000000 00000000 Not used
63
80000000 00000000 Not used
INF-31
SECTION 1 SERVICE INFORMATION
Bit
Error code (hex)
Factor
Description
64
UPPER
00000000 00000001 Not used
65
00000000 00000002 Not used
66
00000000 00000004 Mechanical shutter error
Mechanical shutter operation error
67
00000000 00000008 Iris error
Iris operation error
68
00000000 00000010 Not used
69
00000000 00000020 Not used
70
00000000 00000040 Not used
71
00000000 00000080 Not used
72
00000000 00000100 Lamp not initialized
Lamp memory is not initialized
73
00000000 00000200 Not used
74
00000000 00000400 Not used
75
00000000 00000800 Not used
76
00000000 00001000 Not used
77
00000000 00002000 Not used
78
00000000 00004000 Not used
79
00000000 00008000 Not used
80
00000000 00010000 FPGA configuration error
Signal processing part error
81
00000000 00020000 Not used
82
00000000 00040000 Not used
83
00000000 00080000 Not used
84
00000000 00100000 Not used
85
00000000 00200000 Not used
86
00000000 00400000 Lens mounter operation error
• Motor operation error
• Position detection sensor error
87
00000000 00800000 Ballast communication error
Communication error on ballast unit
88
00000000 01000000 Not used
89
00000000 02000000 Not used
90
00000000 04000000 Not used
91
00000000 08000000 Light output limit
Intake air temperature is higher than 40ºC
92
00000000 10000000 Not used
93
00000000 20000000 Not used
94
00000000 40000000 Not used
95
00000000 80000000 Installation angle warning
Projector tilted more than ± 15º
96
00000001 00000000 Not used
97
00000002 00000000 Not used
98
00000004 00000000 Sub microprocessor communication error
Communication error on sub-microprocessor
99
00000008 00000000 IIC communication error 1 (RTC)
Device operation failure on signal processing part
100
00000010 00000000 IIC communication error 2 (EEPROM)
101
00000020 00000000 IIC communication error 3 (LAMP1 EEPROM)
102
00000040 00000000 Not used
103
00000080 00000000 Not used
104
00000100 00000000 Not used
105
00000200 00000000 IIC communication error 7(EDID DIGITAL)
106
00000400 00000000 IIC communication error 8(EDID ANALOG)
107
00000800 00000000 IIC communication error 9(ADC1)
108
00001000 00000000 IIC communication error 10(ADC2)
109
00002000 00000000 IIC communication error 11(Angle sensor)
110
00004000 00000000 IIC communication error 12(Pressure sensor) Disconnecting connector/cable
111
00008000 00000000 IIC communication error13(HDBaseT)
Device failure
112
00010000 00000000 IIC communication error14(DisplayPort)
113
00020000 00000000 IIC communication error15(ANALOG SW)
114
00040000 00000000 IIC communication error 16(AUdio amp.)
115
00080000 00000000 A-P.C. board not initialized
EEPROM not initialized
116
00100000 00000000 Not used
117
00200000 00000000 Not used
118
00400000 00000000 Not used
119
00800000 00000000 Not used
120
01000000 00000000 Not used
121
02000000 00000000 Not used
122
04000000 00000000 Not used
123
08000000 00000000 Not used
124
10000000 00000000 Not used
125
20000000 00000000 Not used
126
40000000 00000000 Not used
127
80000000 00000000 Internal error (Used for main microprocessor) Error "Axx" occurs
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