Panasonic DP-8020E / DP-8020P / DP-8016P (serv.man2) Service Manual ▷ View online
113
SEP 2006
Ver. 1.1
DP-8020E/8020P/8016P
2) Preparing the Firmware Code
Double click the appropriate Destination Shortcut Batch File, and copy the Firmware Code File on the
CD-ROM to the Firmware Data Folder in your PC. Note that the files in the Archive will be extracted
automatically into the designated folder when the Archived file (.exe) is Double-clicked.
Example:
From:
Destination Shortcut Batch File: D:(CD-ROM Drive) \ xFirmware \ USA.bat
Firmware Code File:
CD-ROM to the Firmware Data Folder in your PC. Note that the files in the Archive will be extracted
automatically into the designated folder when the Archived file (.exe) is Double-clicked.
Example:
From:
Destination Shortcut Batch File: D:(CD-ROM Drive) \ xFirmware \ USA.bat
Firmware Code File:
DP-8016_8020_PU_xxxxxx.exe
To:
Firmware Data Folder:
Firmware Data Folder:
C:\ Panasonic \ Panasonic-FUP \ Data
3) Preparing the Main Unit for the Firmware Upgrade
Important: DO NOT connect the USB Cable yet.
Enter into Test Mode F9-07-01 to enable the unit to accept the programming code from the USB Port.
Enter into Test Mode F9-07-01 to enable the unit to accept the programming code from the USB Port.
Now connect the USB Cable between the Unit, and PC.
4) Upgrading the Main Unit's Firmware Code
Start the Local Firmware Update Tool, and select the following Firmware Code Parent File Folder in
the C:\Panasonic\Panasonic-FUP\Data folder, and select the Firmware Code Type then follow the
display instructions to upgrade the Main Unit's Firmware Codes.
You must process each firmware file separately in this manner, and sequence.
the C:\Panasonic\Panasonic-FUP\Data folder, and select the Firmware Code Type then follow the
display instructions to upgrade the Main Unit's Firmware Codes.
You must process each firmware file separately in this manner, and sequence.
Note:
1. While updating the firmware code, the display may become garbled, however, it will return to
normal upon completion of the firmware update.
2. Please refer to the service manual for additional details.
3. The suffix "_xx" for the Folder Name, or File Name may not exist depending on the destination
3. The suffix "_xx" for the Folder Name, or File Name may not exist depending on the destination
location.
Parent Firmware File Folder
Sub Firmware File Folder
Firmware File
Transferring
Order
\ DP-8016_8020_PU_xxxxxx
\ SC_STD \ DP-LL80AxVxxxxx_xx
DP-LL80AxVxxxxx_xx.bin
1
\ SC_PCL \ DP-LL80BxVxxxxx_xx
DP-LL80BxVxxxxx_xx.bin
DP-LL80CxVxxxxxa_xx.bin
DP-LL80CxVxxxxxb.bin
DP-LL80CxVxxxxxa_xx.bin
DP-LL80CxVxxxxxb.bin
1-1
1-2
1-3
1-2
1-3
\ SC_PS \ DP-LL80DxVxxxxx_xx
DP-LL80DxVxxxxx_xx.bin
DP-LL80ExVxxxxxa_xx.bin
DP-LL80ExVxxxxxb.bin
DP-LL80ExVxxxxxa_xx.bin
DP-LL80ExVxxxxxb.bin
1-1
1-2
1-3
1-2
1-3
\ SPC \ LL80-SPCAxVxxxxxx
LL80-SPCAxVxxxxxx.bin
2
When you select the Parent Folder, the following Firmware Type
window appears. Proper Firmware Files are selected automatically by
selecting the Firmware Type.
The transferring order is set up automatically.
window appears. Proper Firmware Files are selected automatically by
selecting the Firmware Type.
The transferring order is set up automatically.
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3.7.4.
Updating the Firmware using the Master Firmware Card (Alternate method)
1. Before starting, print the F5/F6 Parameters List (Copy Service Mode F9-03-00).
2. Turn the Power Switch on the Right side of the machine to the OFF position. (During a Lightning
2. Turn the Power Switch on the Right side of the machine to the OFF position. (During a Lightning
Storm, to prevent electrocution disconnect the Telephone Line Cable first before unplugging the AC
Power Cord, if the Fax Option is installed.)
Power Cord, if the Fax Option is installed.)
3. Install the appropriate Master Firmware Card into the machine.
4. Turn the Power Switch on the Right Side of the machine to the ON position.
5. Press “FUNCTION”, “ORIGINAL SIZE” keys, and then Key “3” on the keypad sequentially.
6. Perform the Copy Service Mode F9-07-00 (Update From Master Card).
7. The firmware is copied into the machine.
8. After the update is completed, the machine reboots itself, and returns to standby.
9. Turn the Power Switch on the Right side of the machine to the OFF position.
4. Turn the Power Switch on the Right Side of the machine to the ON position.
5. Press “FUNCTION”, “ORIGINAL SIZE” keys, and then Key “3” on the keypad sequentially.
6. Perform the Copy Service Mode F9-07-00 (Update From Master Card).
7. The firmware is copied into the machine.
8. After the update is completed, the machine reboots itself, and returns to standby.
9. Turn the Power Switch on the Right side of the machine to the OFF position.
10. Remove the Master Firmware Card from the machine.
11. Turn the Power Switch on the Right Side of the machine to the ON position.
12. Reprogram the F5 & F6 Parameters according to the lists printed in Step 1 above if the settings are
other than factory default.
Note:
After the update is completed, the machine reboots itself, and returns to standby mode.
Repeat the above steps if there are additional firmware code files to be updated.
Confirm that the update was successfully completed by checking the Firmware Version with F9
Parameters F9-02-xx.
Repeat the above steps if there are additional firmware code files to be updated.
Confirm that the update was successfully completed by checking the Firmware Version with F9
Parameters F9-02-xx.
Caution:
If the unit does not boot up properly in step 8, refer to Service Manual 3.7.8. (Firmware Emergency
Recovery)
Recovery)
3.7.4.1. Creating a Master Firmware Card
A. Utilizing the Firmware Update Kit
1) Install the Local Firmware Update Tool to your PC
The option CD-ROM includes the Local Firmware Update Tool, and the Main Unit Firmware Code.
Please refer to the following Operating Instructions to install the Local Firmware Update Tool.
Operating Instructions:
\xFirmware\Tools\Firmup\FIRMUP OI.pdf (Refer to the
Please refer to the following Operating Instructions to install the Local Firmware Update Tool.
Operating Instructions:
\xFirmware\Tools\Firmup\FIRMUP OI.pdf (Refer to the
Local Firmware Update Tool OI
on the CD)
Setup:
\xFirmware\Tools\Firmup\Setup\Setup.exe
\xFirmware\Tools\Firmup\Setup\Setup.exe
2) Preparing the Firmware Code
Double click the appropriate Destination Shortcut Batch File, and copy the Firmware Code File on the
CD-ROM to the Firmware Data Folder in your PC. Note that the files in the Archive will be extracted
automatically into the designated folder when the Archived file (.exe) is Double-clicked.
Example:
From:
Destination Shortcut Batch File: D:(CD-ROM Drive) \ xFirmware \ USA.bat
Firmware Code File:
CD-ROM to the Firmware Data Folder in your PC. Note that the files in the Archive will be extracted
automatically into the designated folder when the Archived file (.exe) is Double-clicked.
Example:
From:
Destination Shortcut Batch File: D:(CD-ROM Drive) \ xFirmware \ USA.bat
Firmware Code File:
DP-8016_8020_PU_xxxxxx.exe
To:
Firmware Data Folder:
Firmware Data Folder:
C:\ Panasonic \ Panasonic-FUP \ Data
3) Preparing the Main Unit for the Programming Master Firmware Card
Important: DO NOT connect the USB Cable yet.
1. Turn the Power Switch on the Right side of the machine to the OFF position. (During a Lightning
Storm, to prevent electrocution disconnect the Telephone Line Cable first before unplugging the AC
Power Cord, if the Fax Option is installed.)
Power Cord, if the Fax Option is installed.)
2. Insert/Remove the Flash Memory Card (4 MB, or 8 MB) into/from the machine.
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3. Turn the Power Switch on the Right Side of the machine to the ON position.
4. Press “FUNCTION”, “ORIGINAL SIZE” keys, and then Key “3” on the keypad sequentially.
5. Perform the Update Program Card Mode F9-09 (Update Program Card).
4. Press “FUNCTION”, “ORIGINAL SIZE” keys, and then Key “3” on the keypad sequentially.
5. Perform the Update Program Card Mode F9-09 (Update Program Card).
The unit is now ready to accept the firmware code from the USB Port.
Now connect the USB Cable between the Unit, and PC.
(Refer to the Local Firmware Update Tool OI on the CD)
Now connect the USB Cable between the Unit, and PC.
(Refer to the Local Firmware Update Tool OI on the CD)
Repeat the above steps if there are additional master firmware cards to be programmed.
B. Copying the Firmware from an Existing Machine using a Flash Memory Card (4 MB, or 8 MB)
1. Turn the Power Switch on the Right side of the machine to the OFF position. (During a Lightning
Storm, to prevent electrocution disconnect the Telephone Line Cable first before unplugging the AC
Power Cord, if the Fax Option is installed.)
Power Cord, if the Fax Option is installed.)
2. Install a Flash Memory Card (4 MB, or 8 MB) into the machine.
3. Turn the Power Switch on the Right Side of the machine to the ON position.
4. Press “FUNCTION”, “ORIGINAL SIZE” keys, and then Key “3” on the keypad sequentially.
5. Perform the Copy Service Mode F9-08 (Program Backup).
6. The firmware is copied into the Flash Memory Card.
7. After the backup is completed, press "STOP" first, and then press "FUNCTION" + "CLEAR" keys
3. Turn the Power Switch on the Right Side of the machine to the ON position.
4. Press “FUNCTION”, “ORIGINAL SIZE” keys, and then Key “3” on the keypad sequentially.
5. Perform the Copy Service Mode F9-08 (Program Backup).
6. The firmware is copied into the Flash Memory Card.
7. After the backup is completed, press "STOP" first, and then press "FUNCTION" + "CLEAR" keys
simultaneously to return to standby.
8. Turn the Power Switch on the Right side of the machine to the OFF position.
9. Remove the Master Firmware Card that you just created from the machine.
9. Remove the Master Firmware Card that you just created from the machine.
10. Turn the Power Switch on the Right Side of the machine to the ON position.
11. Use this Master Firmware Card to update the firmware on other machines.
3.7.4.2. Erasing the Master Firmware Card
1. Turn the Power Switch on the Right side of the machine to the OFF position. (During a Lightning
Storm, to prevent electrocution disconnect the Telephone Line Cable first before unplugging the AC
Power Cord, if the Fax Option is installed.)
Power Cord, if the Fax Option is installed.)
2. Install the Master Firmware Card into the machine.
3. Turn the Power Switch on the Right Side of the machine to the ON position.
4. Press “FUNCTION”, “ORIGINAL SIZE” keys, and then Key “3” on the keypad sequentially.
5. Perform the Service Mode F9-09 (Update Program Card).
6. After the Flash Memory Card is erased, machine prompts “READY TO PROGRAM PRESS SET TO
3. Turn the Power Switch on the Right Side of the machine to the ON position.
4. Press “FUNCTION”, “ORIGINAL SIZE” keys, and then Key “3” on the keypad sequentially.
5. Perform the Service Mode F9-09 (Update Program Card).
6. After the Flash Memory Card is erased, machine prompts “READY TO PROGRAM PRESS SET TO
START”. Press “STOP”.
7. Press "STOP" first, and then press "FUNCTION" + "CLEAR" keys simultaneously to return to
standby.
8. Turn the Power Switch on the Right side of the machine to the OFF position.
9. Remove the blank Flash Memory Card from the machine.
9. Remove the blank Flash Memory Card from the machine.
10. Repeat from Step 2 above if you are erasing another Master Firmware Card.
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3.7.5.
User Authentication Function Confirmation (Specified Destinations only)
If your customer requires User Authentication, and/or Via Fax Server, setup the feature(s) by referring to the
Operating Instructions (For User Authentication).
Operating Instructions (For User Authentication).
3.7.6.
Notice after installing the HDD option
After the Hard Disk Drive Unit is installed, to prevent a Scan Disk Function from being performed (similar
to Windows OS when the power is abruptly interrupted), it is important to follow the step sequence below
when turning OFF the Power Switch on the machine.
to Windows OS when the power is abruptly interrupted), it is important to follow the step sequence below
when turning OFF the Power Switch on the machine.
1. If the machine is in the "ENERGY SAVER (Shutdown Mode)", you may turn the Power Switch on
the Right Side of the machine to the OFF position. If it is not in the "ENERGY SAVER (Shutdown
Mode)", continue to step 2 below.
Mode)", continue to step 2 below.
2. Press "FUNCTION", and "ENERGY SAVER" keys simultaneously first.
3. Wait approximately 10 seconds while the machine writes the closing status onto the Hard Disk Drive
3. Wait approximately 10 seconds while the machine writes the closing status onto the Hard Disk Drive
Unit, and advances into “ENERGY SAVER MODE”.
4. Turn the Power Switch on the Right side of the machine to the OFF position.
5. Unplug the AC Power Cord. (During a Lightning Storm, to prevent electrocution disconnect the
5. Unplug the AC Power Cord. (During a Lightning Storm, to prevent electrocution disconnect the
Telephone Line Cable first before unplugging the AC Power Cord, if the Fax option installed.)
6. After finishing the installation of the Hard Disk Drive, please go over the above Power Down
procedure with the customer to avoid the Scan Disk Function from being performed (indicated by
SCANNING HARD DISK message on the display), and customer inquiries related to abrupt Power
Off.
SCANNING HARD DISK message on the display), and customer inquiries related to abrupt Power
Off.
7. Reconnect the Telephone Line Cable if it was disconnected.
3.7.7.
Firmware Emergency Recovery
The easiest method to recover the firmware in an Emergency Recovery routine is to either use the Local
Firmware Update Tool software by selecting the Independent File method, or using the Master Firmware
Flash Card method (2 Flash Cards required).
Firmware Update Tool software by selecting the Independent File method, or using the Master Firmware
Flash Card method (2 Flash Cards required).
Whichever method you select, it is easier to restore the machine's firmware to the Standard (AAV) Type
first as it only requires 2 files to bring the machine to initial working condition. (Install the files in this
order: SC, and SPC).
first as it only requires 2 files to bring the machine to initial working condition. (Install the files in this
order: SC, and SPC).
After recovering, if optional PCL, or PS/PCL firmware is required, use the Network Firmware Update
Tool, or the Local Firmware Update Tool to update the firmware to the required level.
Tool, or the Local Firmware Update Tool to update the firmware to the required level.
If the unit does not boot up properly, follow the steps below:
1. Turn the power Off (use the power switch on the right side of the unit).
- Before proceeding to the next step, you must prepare either the Local Firmware Update Tool, or
create the Master Firmware Flash Cards (read the appropriate sections first).
- If using the Master Firmware Card, insert the Master Firmware Flash Cards in the unit.
2. Turn the power On while holding the “ENERGY SAVER” key.
3. When the green lamp on the front panel turns On, release the “ENERGY SAVER” key.
3. When the green lamp on the front panel turns On, release the “ENERGY SAVER” key.
- If using the Master Firmware Card, the unit will start updating the Firmware code files
automatically.
The unit is now ready to accept the firmware code from the USB Port, or Master Firmware Card.
Repeat the above steps if there are additional firmware code files to be updated.
Repeat the above steps if there are additional firmware code files to be updated.
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