Panasonic KV-S1065C / KV-S1046C (serv.man3) Service Manual ▷ View online
77
U11: Document
did not reach to
the Starting
Sensor position.
(Document
remains
between the
Starting Sensor
and Paper
Sensor.)
or Double Feed
occurred around
paper feed
section.
did not reach to
the Starting
Sensor position.
(Document
remains
between the
Starting Sensor
and Paper
Sensor.)
or Double Feed
occurred around
paper feed
section.
11
00
00
00 9. The scanned document
doesn’t match the
specifications of this
scanner. (Document doesn’t
match specifications for size,
thickness, and/or weight)
specifications of this
scanner. (Document doesn’t
match specifications for size,
thickness, and/or weight)
Set document in accordance with the specifications of
this scanner.
this scanner.
U16: The trail-
ing edge of the
document did
not exit from the
Starting Sensor,
throughout.
ing edge of the
document did
not exit from the
Starting Sensor,
throughout.
16
00
00
00 1. Conveyor Roller, Exit Roller,
or Free Roller is dirty.
1. Clean the roller with Roller Cleaning Paper.
2. Perform the "Feed" test to check paper feed
mechanism.
2. Perform the "Feed" test to check paper feed
mechanism.
2. Conveyor Roller, Exit Roller,
or mechanical parts
(Conveyor, Belt) related to
or mechanical parts
(Conveyor, Belt) related to
conveying document are
not installed properly.
1. Check and reassemble the parts.
2. Perform the "Feed" test to check paper feed
mechanism.
2. Perform the "Feed" test to check paper feed
mechanism.
3. Conveyor Roller or Exit
Roller has reached their life
expectancy.
Roller has reached their life
expectancy.
1. Replace the Conveyor Roller or Exit Roller after
checking each roller configuration and scanner
counter of Service Utility.
2. Perform the "Feed" test in Sec. 9.3.6.
checking each roller configuration and scanner
counter of Service Utility.
2. Perform the "Feed" test in Sec. 9.3.6.
4. Starting Sensor's arm does
not come back to the default
position.
not come back to the default
position.
1. Perform the "Key / Sensor" test in Sec. 9.3.6 to
check the arm condition, inserting or withdrawing a
document.
2. Re-position or replace the arm.
check the arm condition, inserting or withdrawing a
document.
2. Re-position or replace the arm.
5. Scanned document is out of
specifications regarding the
length. (Refer to paper
specifications.)
specifications regarding the
length. (Refer to paper
specifications.)
Set documents according to the specifications for this
scanner, and try the
scanner, and try the
"Feed" test in Sec. 9.3.6.
U18: Document
remains in the
scanner.
remains in the
scanner.
18
00
00
00 1. Document remains in the
scanner.
Push the Door Open Button to open the ADF Door
and remove the document from the scanner.
and remove the document from the scanner.
2. An arm of Paper Sensor or
Starting Sensor deviates
from its default position, or is
broken.
Starting Sensor deviates
from its default position, or is
broken.
1. Perform the "Key / Sensor" test in Sec. 9.3.6 to
check the arm condition, inserting, removing,
or withdrawing a document.
2. Check the arm's swing condition.
3. Re-position or remove it.
check the arm condition, inserting, removing,
or withdrawing a document.
2. Check the arm's swing condition.
3. Re-position or remove it.
3. A Dust exists around Paper
Sensor or Starting Sensor to
prevent the sensor from
working correctly.
Sensor or Starting Sensor to
prevent the sensor from
working correctly.
1. Sweep the dust out of the sensor with a cotton
swab.
2. Perform the "Key / Sensor" test in Sec. 9.3.6.
swab.
2. Perform the "Key / Sensor" test in Sec. 9.3.6.
Error Code
Possible Cause
Check Point
Classified Code ST1 ST2 ST3 ST4
78
U23: Double
feed error
feed error
1C
00
xx
00 1. Thickness of the document
is out of specifications.
Only place documents that follow this scanner
specifications on the Feed Tray.
specifications on the Feed Tray.
2. Paper Feed Roller or
Double-feed Prevention
Roller is not assembled
correctly.
Double-feed Prevention
Roller is not assembled
correctly.
Reassemble the rollers.
3. Rollers (Paper Feed,
Double-feed Prevention)
are dirty.
Double-feed Prevention)
are dirty.
Clean the rollers.
4. Rollers have reached their
life expectancy.
life expectancy.
1. Replace the Paper Feed Roller and Double-feed
Prevention Roller after checking each roller
configuration and Scanner Counter of Service
Utility software.
2. After replacing the Double-feed Prevention Roller
and Paper Feed Roller, perform "Clear Counter
(After Replace Roller)" in the service utility
to clear the roller replacement counter. (See 9.3.4.)
Prevention Roller after checking each roller
configuration and Scanner Counter of Service
Utility software.
2. After replacing the Double-feed Prevention Roller
and Paper Feed Roller, perform "Clear Counter
(After Replace Roller)" in the service utility
to clear the roller replacement counter. (See 9.3.4.)
5. Double Feed Detector
(Generate) does not work
properly.
(Generate) does not work
properly.
1. Perform “Double Feed” test in Sec.9.3.6. to check
the detector condition.
2. Check whether the RELAY Board and DOOR
DETECTION Board are attached to the scanner
properly.
3. Check the following connection and soldering
condition on each connector.
a. CN102 (RELAY Board) to CN110 (DOOR
DETECTION Board)
b. CN103 (RELAY Board) to CN1001 (CONTROL
Board)
4. Check the following parts’ soldering condition to
repair it.
a. CONTROL Board
IC1018 (46 and 48th pins)
IC1025
b. RELAY Board
Q6105 to Q106, Q107, Q108, Q109, and their
surrounding circuits
5. Check the following signals.
a. 16 V SLP signal (CN103-19th pin)
b. USONIC: 300 kHz (CN103-23rd pin)
6. Replace faulty parts or boards.
the detector condition.
2. Check whether the RELAY Board and DOOR
DETECTION Board are attached to the scanner
properly.
3. Check the following connection and soldering
condition on each connector.
a. CN102 (RELAY Board) to CN110 (DOOR
DETECTION Board)
b. CN103 (RELAY Board) to CN1001 (CONTROL
Board)
4. Check the following parts’ soldering condition to
repair it.
a. CONTROL Board
IC1018 (46 and 48th pins)
IC1025
b. RELAY Board
Q6105 to Q106, Q107, Q108, Q109, and their
surrounding circuits
5. Check the following signals.
a. 16 V SLP signal (CN103-19th pin)
b. USONIC: 300 kHz (CN103-23rd pin)
6. Replace faulty parts or boards.
Error Code
Possible Cause
Check Point
Classified Code ST1 ST2 ST3 ST4
79
U23: Double
feed error
feed error
1C
00
xx
00 6. Double Feed Detector
(Receive) does not work
properly.
properly.
1. Perform “Double Feed” test in Sec.9.3.6. to check
the detector condition.
2. Check whether the DOUBLE FEED DETECTOR
(R) Board and ULTRASONIC SENSOR (R) Board
are attached to the scanner properly.
3. Check the following connection and soldering
condition on each connector.
a. CN106 (ULTRASONIC SENSOR (R) Board) to
CN104 (DOUBLE FEED (R) Board)
b. CN105 (DOUBLE FEED (R) Board) to CN1006
(CONTROL Board)
4. Check the following parts' soldering condition to
repair it.
a. CONTROL Board
IC1018 (98th pin) and its surrounding circuits
b. DOUBLE FEED (R) Board
IC102, IC103,Q6003, and their surrounding
circuits
5. Check the following signals on the DOUBLE FEED
(R) Board.
a. IC103-8
the detector condition.
2. Check whether the DOUBLE FEED DETECTOR
(R) Board and ULTRASONIC SENSOR (R) Board
are attached to the scanner properly.
3. Check the following connection and soldering
condition on each connector.
a. CN106 (ULTRASONIC SENSOR (R) Board) to
CN104 (DOUBLE FEED (R) Board)
b. CN105 (DOUBLE FEED (R) Board) to CN1006
(CONTROL Board)
4. Check the following parts' soldering condition to
repair it.
a. CONTROL Board
IC1018 (98th pin) and its surrounding circuits
b. DOUBLE FEED (R) Board
IC102, IC103,Q6003, and their surrounding
circuits
5. Check the following signals on the DOUBLE FEED
(R) Board.
a. IC103-8
th
pin: DC 12 V
b. IC103-7
th
pin: See Fig. 10.2.3
6. Replace faulty parts or boards.
U30: Door open
20
00
00
00 1. ADF Door remains open, or
is not closed properly.
Close the door securely.
2.The claw of the cover is
broken and does not
interrupt the Door Sensor.
broken and does not
interrupt the Door Sensor.
Replace the cover.
3. The claw position is not
matched to the Door
Detector’s position so that
door open-closed status
cannot be detected.
matched to the Door
Detector’s position so that
door open-closed status
cannot be detected.
Adjust each part position so that the claw can
interrupt the Door Detector.
interrupt the Door Detector.
4. The Door Detector or its
monitor circuit does not
work correctly.
monitor circuit does not
work correctly.
1. Perform the "Key / Sensor" test in Sec. 9.3.6 to
check the sensor condition, while repeatedly
closing and opening the door.
2. Check the following connection and soldering
condition on each connector
(1) CN110 (DOOR DETECTION Board) to
CN1002 (RELAY Board)
(2) CN103 (RELAY Board) to CN1001
(CONTROL Board)
3. Check the following soldering condition.
(1) DOOR DETECTION Board
IC107 and its surrounding circuits
(2) CONTROL Board
IC1018, R1281, R1288
4. Replace faulty parts or boards.
check the sensor condition, while repeatedly
closing and opening the door.
2. Check the following connection and soldering
condition on each connector
(1) CN110 (DOOR DETECTION Board) to
CN1002 (RELAY Board)
(2) CN103 (RELAY Board) to CN1001
(CONTROL Board)
3. Check the following soldering condition.
(1) DOOR DETECTION Board
IC107 and its surrounding circuits
(2) CONTROL Board
IC1018, R1281, R1288
4. Replace faulty parts or boards.
F17: Gate Array
(IC1007) Error
(IC1007) Error
87
xx
00
00 Access error to SD-RAMs
(IC1029 to IC1032) on the
CONTROL Board
CONTROL Board
1. Check the soldering condition of the following parts
and of their surrounding circuits on the CONTROL
Board.
(1) DDR SD-RAMs (IC1029 to IC 1032)
(2) Gate Array (IC1026)
2. Replace faulty parts or board.
and of their surrounding circuits on the CONTROL
Board.
(1) DDR SD-RAMs (IC1029 to IC 1032)
(2) Gate Array (IC1026)
2. Replace faulty parts or board.
Error Code
Possible Cause
Check Point
Classified Code ST1 ST2 ST3 ST4
80
F31: Analogue
IC Error
IC Error
95
xx
00
00 Access error to Analogue
ICs (IC1002, IC1003) on the
CONTROL Board
CONTROL Board
1. Check the soldering condition of the following parts
and of their surrounding circuits on the CONTROL
Board.
(1) Analogue ICs (IC1002, IC1003)
(2) FPGA (IC1004)
2. Replace faulty parts or board.
and of their surrounding circuits on the CONTROL
Board.
(1) Analogue ICs (IC1002, IC1003)
(2) FPGA (IC1004)
2. Replace faulty parts or board.
F34: EEPROM
Error
Error
98
00
00
00 Access error to EEPROM
(IC1016)
1. Check the soldering condition of the following part
and of their surrounding circuits on the CONTROL
Board.
(1) EEPROM (IC1016)
(2) CPU (IC1018)
2. Replace faulty parts or boards.
and of their surrounding circuits on the CONTROL
Board.
(1) EEPROM (IC1016)
(2) CPU (IC1018)
2. Replace faulty parts or boards.
F35: Image
Process FPGA
Error
Process FPGA
Error
99
xx
00
00 Access error to FPGA (IC1004) 1. Check the soldering condition of the following part
and of their surrounding circuits on the CONTROL
Board.
(1) DDR2 SD-RAM (IC1007)
(2) FPGA (IC1004)
2. Replace faulty parts or boards.
Board.
(1) DDR2 SD-RAM (IC1007)
(2) FPGA (IC1004)
2. Replace faulty parts or boards.
F36: Gate Array
Error
Error
9A
xx
00
00 Access error to Gate Array
(IC1026)
1. Check the soldering condition of the following part
and of their surrounding circuits on the CONTROL
Board.
(1) Gate Array (IC1026)
2. Replace faulty parts or boards.
and of their surrounding circuits on the CONTROL
Board.
(1) Gate Array (IC1026)
2. Replace faulty parts or boards.
F60: Front-side
gain adjustment
error
gain adjustment
error
50
00
00
00 1. The surface of Scanning
Glass (F) is dirty.
Clean the surface with a soft and dry cloth.
2. The Exit Conveyor with
Scanning Glass (F) is not
attached to the scanner
properly.
Scanning Glass (F) is not
attached to the scanner
properly.
1. Check the condition of the conveyor attachment.
2. Reattach the conveyor (See 8.2.7.)
2. Reattach the conveyor (See 8.2.7.)
3. Problem with Pixel data from
CIS (F) or from image
processing circuit
CIS (F) or from image
processing circuit
1. Check the connection and soldering condition of
the following parts.
(1) between CIS and CN1002 (CONTROL Board)
2. Check the soldering condition of the following parts
and of their surrounding circuits on the CONTROL
Board.
(1) IC1001
(2) IC1002 (A/D Conv.)
(3) IC1004 (Gate Array)
(4) IC1023 (D/A Conv.)
3. Monitor the following CIS Timing signals on the
CN1002.
(1) FCLK: See Fig. 10.1.1.
(2) FSP: See Fig. 10.1.2.
4. Replace faulty parts or boards.
the following parts.
(1) between CIS and CN1002 (CONTROL Board)
2. Check the soldering condition of the following parts
and of their surrounding circuits on the CONTROL
Board.
(1) IC1001
(2) IC1002 (A/D Conv.)
(3) IC1004 (Gate Array)
(4) IC1023 (D/A Conv.)
3. Monitor the following CIS Timing signals on the
CN1002.
(1) FCLK: See Fig. 10.1.1.
(2) FSP: See Fig. 10.1.2.
4. Replace faulty parts or boards.
F61: Front-side
black level error
black level error
51
00
00
00 1. Problem with Pixel data from
CIS (F) or from image
processing circuit
processing circuit
1. Check the connection and soldering condition of
the following parts.
(1) between CIS and CN1002 (CONTROL Board)
2. Check the soldering condition of the following parts
and of their surrounding circuits on the CONTROL
Board.
(1) IC1001
(2) IC1002 (A/D Conv.)
(3) IC1004 (Gate Array)
(4) IC1023 (D/A Conv.)
3. Monitor the following CIS Timing signals on the
CN1002.
(1) FCLK: See Fig. 10.1.1.
(2) FSP: See Fig. 10.1.2.
4. Replace faulty parts or boards.
the following parts.
(1) between CIS and CN1002 (CONTROL Board)
2. Check the soldering condition of the following parts
and of their surrounding circuits on the CONTROL
Board.
(1) IC1001
(2) IC1002 (A/D Conv.)
(3) IC1004 (Gate Array)
(4) IC1023 (D/A Conv.)
3. Monitor the following CIS Timing signals on the
CN1002.
(1) FCLK: See Fig. 10.1.1.
(2) FSP: See Fig. 10.1.2.
4. Replace faulty parts or boards.
Error Code
Possible Cause
Check Point
Classified Code ST1 ST2 ST3 ST4
Click on the first or last page to see other KV-S1065C / KV-S1046C (serv.man3) service manuals if exist.