Panasonic UF-580 / UF-590 / UF-780 / UF-790 / UF-5100 / UF-6000 / UF-6100 Service Manual ▷ View online
97
4.3.
Information Codes (INFO. CODES)
The 3-digit information codes display to show the unit’s status. These codes also print on the journal. The
following table indicates appropriate sections for troubleshooting.
following table indicates appropriate sections for troubleshooting.
Code
Explanation
Phase
Section
001, 002, 007
Recording paper jam
C, D
4.3.8.
010
No recording paper
B, C
4.3.9.
030
Document misfeeding
B
4.3.10.
031
Document too long
C
4.3.10.
400
Transmission error
B
4.3.1.
401
Transmission error
B
4.3.2.
402
Transmission error
B
4.3.2.
403
Polling reception error
B
4.3.12.
404
Transmission error
B
4.3.3.
405
Transmission error
B
4.3.3.
407
Transmission error
D
4.3.3.
408
Transmission error
D
4.3.5.
409
Transmission error
D
4.3.5.
411
Polling reception error
B
4.3.12.
414
Polling reception error
B
4.3.12.
415
Remote side mis-operation
B
4.3.12.
416
Reception error
D
4.3.4.
417
Reception error
C
4.3.5.
418
Reception error
C
4.3.5.
420
Reception error
B
4.3.1.
422
Transmission error
B
4.3.2.
434
Signal noise level too high
B
4.3.6.
459
Reception error
C
4.3.7.
490
Reception error
C
4.3.5.
494
Reception error
C
4.3.7.
495
Reception error
C
4.3.7.
630
Remote unit Busy
B
4.3.11.
634
No busy tone detected
B
--
800 - 962
Advanced Communication error
--
--
Phase A : Call establishment
Phase B : Pre-message procedure
Phase C : Message transmission
Phase D : Post-message procedure
Phase E : Call release
Phase A
Phase B
Phase C
Phase D
Phase E
Message
Transmission
Facsimile Communication Procedure
Facsimile Call
Phase
98
4.3.1.
Information Codes: 400, 420
START
400
END
END
Enable the monitor
speaker. (Refer to Sect.
5.1 Parameter No. 008)
speaker. (Refer to Sect.
5.1 Parameter No. 008)
Does the remote unit
repeat the 300 bps
signal every 3 sec.?
repeat the 300 bps
signal every 3 sec.?
1. Refer to Sect. 4.6.
2. Check the remote unit.
(Remote unit is defective)
2. Check the remote unit.
(Remote unit is defective)
(Remote unit is defective)
2. Check the telephone
2. Check the telephone
1. Check the remote unit.
number to the remote unit.
Perform a transmission
test to the remote unit in
question.
test to the remote unit in
question.
Does the remote unit
send the CED and 300
bps Fax signal ?
send the CED and 300
bps Fax signal ?
Is transmission to the
reference unit successful?
reference unit successful?
1. Replace the MJR PCB.
2. Replace the SC PCB.
2. Replace the SC PCB.
Does the trouble still occur?
Yes
Yes
Yes
No
No
No
Yes
No
START
420
END
2. Check the remote unit.
1. Misdialed call.
(Remote unit is defective)
3. Refer to Sect. 4.6.
Check the line
connection from the wall
jack to the "Line" on the
MJR PCB.
connection from the wall
jack to the "Line" on the
MJR PCB.
Is reception from a
reference unit
reference unit
successful?
Replace the SC PCB.
Yes
No
99
4.3.2.
Information Codes: 401, 402, 422
Replace the SC PCB.
Check the remote unit in question.
(Remote unit is defective)
(Remote unit is defective)
Is Communication with the
reference unit successful?
reference unit successful?
No
Yes
402, 422
END
Is the ID Number programmed
into your machine?
into your machine?
Is the Receiving unit set up for
Selective Receive?
Selective Receive?
Program the ID Number.
Yes
No
START
401
Is the Receiving unit set up for
Password Reception?
Password Reception?
Are you sending a Confidential
Mail?
Mail?
Check the Selective Receive
settings at the receiving unit.
settings at the receiving unit.
Yes
No
No
No
Program the Receive Password
to match the receiving unit.
(Fax Parameter No. 44)
to match the receiving unit.
(Fax Parameter No. 44)
Yes
Check with the receiving end,
the mailboxes may be full.
the mailboxes may be full.
Yes
Are you sending a document
by Relayed Transmission?
by Relayed Transmission?
No
Check the Relayed Transmission
settings at the Relay Station.
settings at the Relay Station.
Yes
END
START
100
4.3.3.
Information Codes: 404, 405, 407
START
END
Is communication with reference
unit successful?
unit successful?
Change Function Parameter #010:
Reduce Tx Attenuation Level
Reduce Tx Attenuation Level
Yes
No
Yes
No
Change Function Parameter #017:
Reduce Tx Modem Speed
Reduce Tx Modem Speed
Does the problem still occur?
1. Replace the MJR PCB.
2. Replace the SC PCB.
2. Replace the SC PCB.
Does the problem still occur?
Change Function Parameter #025:
Communication Startup to 2nd
Communication Startup to 2nd
Does the problem still occur?
Change Funciotn Parameter #014:
Increase G3 Tx Equalization
Increase G3 Tx Equalization
Does the problem still occur?
END
Does the problem still occur?
Check the telephone line condition.
Does the problem still occur?
(Recording paper may have run
Check the remote unit.
out, or paper may have jammed.)
Refer to Sect. 4.6.
Yes
No
Yes
No
Yes
Yes
No
No
Yes
No
Click on the first or last page to see other UF-580 / UF-590 / UF-780 / UF-790 / UF-5100 / UF-6000 / UF-6100 service manuals if exist.