Panasonic SA-BTT460GS / SA-BTT460PH / SA-BTT480EE / SA-BTT480GS / SC-BTT480EEK Service Manual ▷ View online
37
9.2.
Error Codes
Self-Diagnostic Function provides information for error to service personnel by Self-Diagnosis Display when any error has occurred.
U**, H** and F** are stored in my memory and held.
U**, H** and F** are stored in my memory and held.
• You can check latest error code by transmitting [0] [1] of Remote Control in Service Mode.
Automatic Display on FL will be cancelled when the power is turned off or AC input is turned off during self-diagnosis display is
ON.
ON.
9.2.1.
Error Code Table 1 (For BD)
Error Code
Diagnosis contents
Description
Monitor Display
Automatic FL display
U30
Remote control code error
Display appears when main unit and remote
controller codes are not matched.
controller codes are not matched.
No display
No display
No display
No display
No display
No display
No display
No display
No display
* is remote controller code of the
main unit.
Display for 5 seconds.
main unit.
Display for 5 seconds.
U59
Abnormal inner temperature
detected
detected
Display appears when the drive temperature
exceeds 70°C.
The power is turned off forcibly.
For 30 minutes after this, all key entries are
disabled. (Fan motor operates at the highest
speed for the first 5 minutes. For the
remaining 25 minutes, fan motor is also
stopped.) The event is saved in memory as
well.
exceeds 70°C.
The power is turned off forcibly.
For 30 minutes after this, all key entries are
disabled. (Fan motor operates at the highest
speed for the first 5 minutes. For the
remaining 25 minutes, fan motor is also
stopped.) The event is saved in memory as
well.
"U59" is displayed for 30 minutes.
U71
HDMI incompatible error
(HDMI incompatible)
(HDMI incompatible)
Display this error when the equipment
(compatible with DVI such as TV, amplifier
etc.) connected to the unit by HDMI is
incompatible with HDCP (High-bandwidth
Digital Content Protection).
(compatible with DVI such as TV, amplifier
etc.) connected to the unit by HDMI is
incompatible with HDCP (High-bandwidth
Digital Content Protection).
U72
HDMI connection error
(communication error)
(communication error)
Display this error when there are any
communication problems with the unit and
the equipments (TV, amplifier, ect.)
connected to the unit by HDMI (or when
there is a problem with the HDMI cable).
The display disappears only when the
connection is released. Neither the button
operation nor the passage of the fixed time
disappear the display.
communication problems with the unit and
the equipments (TV, amplifier, ect.)
connected to the unit by HDMI (or when
there is a problem with the HDMI cable).
The display disappears only when the
connection is released. Neither the button
operation nor the passage of the fixed time
disappear the display.
"U72" display disappears when
error has been solved by Power
OFF/ON of connecting equipment
or by inserting/removing of HDMI
cable.
error has been solved by Power
OFF/ON of connecting equipment
or by inserting/removing of HDMI
cable.
U73
HDMI connection error
(authentication error)
(authentication error)
When authentication error occurs while the
equipments (TV, amplifier, etc.) are
connected by HDMI (or when there is a
problem with the HDMI cable).
The display disappears only when the
connection is released. Neither the button
operation nor the passage of the fixed time
disappear the display.
equipments (TV, amplifier, etc.) are
connected by HDMI (or when there is a
problem with the HDMI cable).
The display disappears only when the
connection is released. Neither the button
operation nor the passage of the fixed time
disappear the display.
"U73" display disappears when
error has been solved by Power
OFF/ON of connecting equipment
or by inserting/removing of HDMI
cable.
error has been solved by Power
OFF/ON of connecting equipment
or by inserting/removing of HDMI
cable.
U76
Connection error
This error is displayed when equipment such
as TVs or amplifiers connected to the unit
with the HDMI cable do not correspond to the
copyright protection. (The BD/DVD video
where the copyright is protected cannot be
played.)
as TVs or amplifiers connected to the unit
with the HDMI cable do not correspond to the
copyright protection. (The BD/DVD video
where the copyright is protected cannot be
played.)
U77
Illegal disc error
This error is displayed when it becomes
impossible to reproduce because of copyright
illegal information.
impossible to reproduce because of copyright
illegal information.
U88
Restoration is operation.
(When the disc is in the disc
tray)
(When the disc is in the disc
tray)
This error is displayed when there is a disc in
the disc tray or abnormality is confirmed
during playback. It is shown that the
restoration to return the main unit operation
normally is operating. It becomes possible to
use as soon as not the breakdown but the
U88 display disappears.
the disc tray or abnormality is confirmed
during playback. It is shown that the
restoration to return the main unit operation
normally is operating. It becomes possible to
use as soon as not the breakdown but the
U88 display disappears.
Display for 30 seconds.
H19
No working Fan Motor
Preserves the Error record in case the Fan
Motor doesn't work at the time of Power-On.
Motor doesn't work at the time of Power-On.
No display
38
9.2.2.
Error Code Table 2 (For BD)
Error Code
Diagnosis contents
Description
Monitor Display
Automatic FL display
F00
F34
F58
F74
F75
F99
UNSUP-
PORT
PORT
No display
No display
NO READ
HARD
ERR
ERR
No display
No display
No display
No display
No display
No display
No error information
Initialization error
Drive hardware error
HDMI Device Key
Communication error
Communication error
HDMI Device Key
Loading error
Loading error
"F99" is displayed utill the
[POWER] key is pressed.
[POWER] key is pressed.
It is displayed for 5 seconds.
The character indication flows
sideways.
The character indication flows
sideways.
Hang-up
Unsupported disc error
Disc read error
Drive error
“This disc is
incompatible.”
incompatible.”
“Cannot read.
Please check the
disc.”
Please check the
disc.”
“BD drive error.”
Initial setting for error code in memory (Error
code Initialization is possible with error code
initialization and main unit initialization).
code Initialization is possible with error code
initialization and main unit initialization).
When initialization error is detected after starting
up main microprocessor, the power is
turned off automatically. The event is saved in
memory.
up main microprocessor, the power is
turned off automatically. The event is saved in
memory.
When drive unit error is detected, the event is
saved in memory.
saved in memory.
This error is displayed when the information
error is occurred at HDMI device key loading.
error is occurred at HDMI device key loading.
This error is displayed when the key of loaded
is illegal at HDMI device key loading.
is illegal at HDMI device key loading.
Displayed when communication error has
occurred between Main microprocessor and
Timer microprocessor.
occurred between Main microprocessor and
Timer microprocessor.
*An unsupported format disc was played,
although the drive starts normally.
*The data format is not supported, although
the media type is supported.
*Exceptionally in case of the disc is dirty.
although the drive starts normally.
*The data format is not supported, although
the media type is supported.
*Exceptionally in case of the disc is dirty.
*A disc is flawed or dirty.
*A poor quality failed to start.
*The track information could not be read.
*A poor quality failed to start.
*The track information could not be read.
The drive detected a hard error.
It is displayed for 5 seconds.
The character indication flows
sideways.
The character indication flows
sideways.
F74
F75
F99
No READ
UNSUPPORT
HARD ERR
39
9.2.3.
Error Code Table 3 (For BD)
9.2.4.
Error Code Table 4 (Power Supply & Digital Amplifier)
SELF
CHECK
CHECK
Restoration operation
Since the power cord fell out during a
powerfailure or operation, it is under
restoration operation.
*It will OK, if a display disappears
automatically. If a display does not
disappear, there isthe possibility that
defective Digital P.C.B. /BD drive.
powerfailure or operation, it is under
restoration operation.
*It will OK, if a display disappears
automatically. If a display does not
disappear, there isthe possibility that
defective Digital P.C.B. /BD drive.
No display
No display
No display
No display
PLEASE
WAIT
WAIT
Unit is in termination
process
process
Unit is in termination process now.
BYE
is displayed and power will be turned off.
UNFOR-
MAT
MAT
Unformatted disc error
The error is displayed when the unformatted
DVD-RAM/DVD-RW or the DVD-RW
recorded by another make of recorder is
inserted.
You have inserted an unformatted DVD-RAM
or DVD-RW that is unformatted or
recordedon other equipment.
DVD-RAM/DVD-RW or the DVD-RW
recorded by another make of recorder is
inserted.
You have inserted an unformatted DVD-RAM
or DVD-RW that is unformatted or
recordedon other equipment.
No PLAY
When there is a viewing
restriction on a BD-Video
or DVD-Video.
restriction on a BD-Video
or DVD-Video.
Rating password is set.
Error Code
Diagnosis contents
Description
Monitor Display
Automatic FL display
The character indication flows
sideways.
sideways.
This disc is not formatted properly.
Format the disc in DISC
Management
Format the disc in DISC
Management
SELF CHECK
PLEASE WAIT
UNFORMAT
No PLAY
Error
Code
F61
The abnormalities in
an output or power
supply circuit of Digital
AMP, Fan unit and its
circuitries.
an output or power
supply circuit of Digital
AMP, Fan unit and its
circuitries.
F76
Abnormality in the
output voltage of
stabilized power supply.
output voltage of
stabilized power supply.
Diagnosis Contents
Description of error
In normal operation, when DCDET2 goes
to "L" (Low) (Not during POWER OFF
condition), F61 appears on FLDisplayfor
1 second and PCONT goes to "L" (Low).
This is due to speaker outputhas DC voltage
or fan is not working.
to "L" (Low) (Not during POWER OFF
condition), F61 appears on FLDisplayfor
1 second and PCONT goes to "L" (Low).
This is due to speaker outputhas DC voltage
or fan is not working.
In normal operation when DCDET1 is
detected "L" (Low) for two consecutive
times, F76 is displayed on FL for 1 second
and after that PCONT will be turned to "L"
(Low). This is due to any of the DC voltages
(+9V, +7V, -7V, +5V, +5.3V etc.) not
available.
detected "L" (Low) for two consecutive
times, F76 is displayed on FL for 1 second
and after that PCONT will be turned to "L"
(Low). This is due to any of the DC voltages
(+9V, +7V, -7V, +5V, +5.3V etc.) not
available.
Automatic FL Display
Remarks
Press [ STOP] on main
unit for next error.
unit for next error.
Press [ STOP] on main
unit for next error.
unit for next error.
F76
40
9.3.
To enter into Service Mode
The following are the procedures to enter into service mode:
1. Turn the power off (in standby mode).
2. Press [5], [9] and [R] button on the remote control simultaneously for five seconds until [70 RET] is displayed on FL.
2. Press [5], [9] and [R] button on the remote control simultaneously for five seconds until [70 RET] is displayed on FL.
3. Press the [
] or [
] button to select until [80 SRV] is displayed on FL.
4. Press the [OK] button on the remote control.
It is displayed on FL as [SERV].: it is shown to have entered the service mode.
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