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Model
KV-32HS500
Pages
127
Size
13.33 MB
Type
PDF
Document
Service Manual
Brand
Device
TV
File
kv-32hs500.pdf
Date

Sony KV-32HS500 Service Manual ▷ View online

— 5 —
KV-32HS500/32HV600/34DRC500/34XBR800/36HS500/
36XBR800/38DRC500/40XBR800/42DRC800 
Television system
American TV standard, NTSC
Channel coverage
VHF: 2-13/ UHF: 14-69/ CATV: 1-125 
Picture tube
Flat Trinitron
®
 tube
Visible screen size
32-inch picture measured diagonally (KV-32HS500/32HV600/34DRC500/Only)
34-inch picture measured diagonally (KV-34XBR800 Only)
36-inch picture measured diagonally (KV-36HS500/36XBR800/38DRC500 Only)
40-inch picture measured diagonally (KV-40XBR800/42DRC500 Only)
Actual screen size
34-inch measured diagonally  (KV-32HS500/32HV600/34DRC500/Only)
36-inch measured diagonally (KV-34XBR800 Only)
38-inch measured diagonally (KV-36HS500/36XBR800/38DRC500 Only)
42-inch measured diagonally (KV-40XBR800/42DRC500 Only)
Antenna
75 ohm external terminal for VHF/UHF 
Supplied Accessories
Remote Commander RM-RM-Y186 (KV-32HS500/34DRC500/36HS500/38DRC500 Only)
Remote Commander RM-RM-Y187 (KV-32HV600/36XBR800/40XBR800/42DRC800 Only)
Remote Commander RM-RM-Y188 (KV-34XBR800 Only)
Two Size AA (R6) Batteries
Optional Accessories
Connecting cables: RK-74A, VMC-810S/820/830HGS, VMC-720M,VMC-810S/820S, YC-15V/30V, YC-15/30HG, RKG69HG, RKC-515HG 
 (KV-32HS500/32HV600/34DRC500/34XBR800/36HS500/36XBR800/38DRC500 
Only)
Connecting cables: VMC-10/30HG, VMC-810S/820/830HGS, VMC-810S/820S, RKG69HG, RKC-515HG 
 (KV-40XBR800/42DRC500 
Only)
AV Cable: VMC-810/820/830 HG (KV-34XBR800 Only)
Audio Cable: RKC-515HG (KV-34XBR800 Only)
S-LINK Cable: RK-G69HG
Component Video Cable: VMC-10/30 HG 
U/V mixer: EAC-66
 (KV-32HS500/32HV600/34DRC500/34XBR800/36HS500/36XBR800/38DRC500 
Only)
TV Stand:  SU-32HS2 (KV-32HS500/32HV600 Only)
TV Stand:  SU-34HD2 (KV-34XBR800 Only)
TV Stand:  SU-36HS2 (KV-36HS500 Only)
TV Stand:  SU-36XBR45 (KV-36XBR800/38DRC500 Only)
TV Stand:  SV-40XBR7 (KV-40XBR800/42DRC500 Only)
— 6 —
KV-32HS500/32HV600/34DRC500/34XBR800/36HS500/
36XBR800/38DRC500/40XBR800/42DRC800 
WARNINGS AND CAUTIONS
CAUTION
Short circuit the anode of the picture tube and the anode cap to the metal chassis, CRT shield, or carbon painted on the CRT, 
after removing the anode.
WARNING!!
An isolation transformer should be used during any service to avoid possible shock hazard, because of live chassis. The chassis of 
this receiver is directly connected to the ac power line.
!
 
SAFETY-RELATED COMPONENT WARNING!!
Components identi
fi ed by shading and ! mark on the schematic diagrams, exploded views, and in the parts list are critical for 
safe operation. Replace these components with Sony parts whose part numbers appear as shown in this manual or in supplements 
published by Sony. Circuit adjustments that are critical for safe operation are identi
fi ed in this manual. Follow these procedures 
whenever critical components are replaced or improper operation is suspected. 
ATTENTION!!
Apres avoir deconnecte le cap de l’anode, court-circuiter l’anode du tube cathodique et celui de l’anode du cap au chassis metallique 
de l’appareil, ou la couche de carbone peinte sur le tube cathodique ou au blindage du tube cathodique.
A
fi n d’eviter tout risque d’electrocution provenant d’un chássis sous tension, un transformateur d’isolement doit etre utilisé lors de tout 
dépannage. Le chássis de ce récepteur est directement raccordé à l’alimentation du secteur.
ATTENTION AUX COMPOSANTS RELATIFS A LA SECURITE!!
Les composants identi
fi es par une trame et par une marque ! sur les schemas de principe, les vues explosees et les listes de 
pieces sont d’une importance critique pour la securite du fonctionnement. Ne les remplacer que par des composants Sony dont 
le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony. Les reglages de circuit dont 
l’importance est critique pour la securite du fonctionnement sont identi
fi es dans le present manuel. Suivre ces procedures lors de 
chaque remplacement de composants critiques, ou lorsqu’un mauvais fonctionnement suspecte.
— 7 —
KV-32HS500/32HV600/34DRC500/34XBR800/36HS500/
36XBR800/38DRC500/40XBR800/42DRC800 
SAFETY CHECK-OUT
After correcting the original service problem, perform the following 
safety checks before releasing the set to the customer:
1.  Check the area of your repair for unsoldered or poorly soldered 
connections. Check the entire board surface for solder splashes and 
bridges.
2.  Check the interboard wiring to ensure that no wires are “pinched” or 
touching high-wattage resistors.
3.  Check that all control knobs, shields, covers, ground straps, and 
mounting hardware have been replaced. Be absolutely certain that 
you have replaced all the insulators.
4.  Look for unauthorized replacement parts, particularly transistors, 
that were installed during a previous repair. Point them out to the 
customer and recommend their replacement.
5.  Look for parts which, though functioning, show obvious signs of 
deterioration. Point them out to the customer and recommend their 
replacement.
6.  Check the line cords for cracks and abrasion. Recommend the 
replacement of any such line cord to the customer.
7.  Check the B+ and HV to see if they are speci
fi ed values. Make sure 
your instruments are accurate; be suspicious of your HV meter if sets 
always have low HV.
8.  Check the antenna terminals, metal trim, “metallized” knobs, screws, 
and all other exposed metal parts for AC leakage. Check leakage 
as described below.
Leakage Test
The AC leakage from any exposed metal part to earth ground and from 
all exposed metal parts to any exposed metal part having a return to 
chassis, must not exceed 0.5 mA (500 microamperes). Leakage current 
can be measured by any one of three methods.
1.  A commercial leakage tester, such as the Simpson 229 or 
RCA WT-540A. Follow the manufacturers’ instructions to use these 
instructions.
2.  A battery-operated AC milliampmeter. The Data Precision 245 digital 
multimeter is suitable for this job.
3.  Measuring the voltage drop across a resistor by means of a VOM 
or battery-operated AC voltmeter. The “limit” indication is 0.75 V, 
so analog meters must have an accurate low voltage scale. The 
Simpson’s 250 and Sanwa SH-63TRD are examples of passive 
VOMs that are suitable. Nearly all battery-operated digital multimeters 
that have a 2 VAC range are suitable (see Figure A).
How to Find a Good Earth Ground
A cold-water pipe is a guaranteed earth ground; the cover-plate retaining 
screw on most AC outlet boxes is also at earth ground. If the retaining 
screw is to be used as your earth ground, verify that it is at ground 
by measuring the resistance between it and a cold-water pipe with an 
ohmmeter. The reading should be zero ohms.
If a cold-water pipe is not accessible, connect a 60- to 100-watt trouble- 
light (not a neon lamp) between the hot side of the receptacle and the 
retaining screw. Try both slots, if necessary, to locate the hot side on the 
line; the lamp should light at normal brilliance if the screw is at ground 
potential (see Figure B).
To Exposed Metal
 Parts on Set
AC Voltmeter
(0.75 V)
Earth Ground
0.15 
µ
F
1.5 k
g
AC Outlet Box
Ohmmeter
Cold-water Pipe
Figure A. Using an AC voltmeter to check AC leakage.
Figure B. Checking for earth ground.
— 8 —
KV-32HS500/32HV600/34DRC500/34XBR800/36HS500/
36XBR800/38DRC500/40XBR800/42DRC800 
SELF-DIAGNOSTIC FUNCTION
Display of Standby/Timer LED Flash Count
Diagnostic items 
Flash count
Lamp OFF 3 sec.
Lamp ON 0.3 sec.
Lamp OFF 0.3 sec.
+B Overcurrent 
2 times
Low +B Overvoltage 
3 times
Vert. Deflection Stopped 
4 times
White Balance Failure 
5 times
Low +B OCP/OVP 
6 times
Horiz. Deflection Stopped 
7 times
Stopping the Standby/Timer LED Flash
Turn off the power switch on the TV main unit or unplug the power cord from the outlet to stop the STANDBY/TIMER LAMP from 
fl ashing.
The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY/TIMER LED will automatically begin to 
fl ash. The number 
of times the LED 
fl ashes translates to a probable source of the problem. A defi nition of the STANDBY/TIMER LED fl ash indicators is listed in the 
instruction manual for the user’s knowledge and reference. If an error symptom cannot be reproduced, the Remote Commander can be used to review 
the failure occurrence data stored in memory to reveal past problems and how often these problems occur.
Diagnostic Test Indicators
When an error occurs, the STANDBY/TIMER LED will 
fl ash a set number of times to indicate the possible cause of the problem. If there is more than 
one error, the LED will identify the 
fi rst of the problem areas.
Results for all of the following diagnostic items are displayed on screen. If the screen displays a “0”, an error has occurred.
Diagnostic Item
No. oftimes
STANDBY /
TIMER lamp
flashes
Display
Result
Probable Cause Location
Detected Symptoms
Power does not turn on
Does not light
_______
• Power cord is not plugged in.
• Fuse is burned out (F501). (A Board)
• Power does not come on.
• No power is supplied to the TV.
• AC Power supply is faulty.
+B Overcurrent (OCP)*
2 times
2:0 or 2:1
• H.OUT (Q5030) is shorted. (D Board)
• +B PWM (Q5003) is shorted.
(D Board)
• Power does not come on.
• Load on power line shorted.
Low +B Overvoltage (OVP)
3 times
3:0 or 3:1
• IC6505 is faulty. (D Board)
• Has entered standby mode.
Vertical Deflection Stopped
4 times
4:0 or 4:1
• 15Vis not supplied. (D Board)
• IC5004 is faulty. (D Board)
• Has entered standby mode after
Horizontal raster.
• Vertical deflection pulse is stopped.
• Power line is shorted or power
supply is stopped.
White Balance Failure
(not balanced)
5 times
5:0 or 5:1
• Video OUT (IC9001-IC9003) is faulty.
(CH, CX Board)
• CRT drive (IC2801) is faulty. (B Board)
• G2 is improperly adjusted.**
• No raster is generated.
• CRT cathode current detection
reference pulse output is small.
LOW +B OCP/OVP
(overcurrent/overvoltage)***
6 times
6:0 or 6:1
• +5 line is overloaded. (A, B, M Boards)
• +5 line is shorted. (A, B, M Boards)
• IC504 is faulty. (A Board)
• No picture
Horizontal Deflection
Stopped
7 times
7:0 or 7:1
• No picture
* If a +B overcurrent is detected, stoppage of the vertical deflection is detected simultaneously. The symptom that is diagnosed first by the
microcontroller is displayed on the screen.
** Refer to Screen (G2) in Section 2-5 of this manual.
*** If STANDBY/STEREO LED flashes six (6) times, unplug the unit and wait 10 seconds before performing the adjustment.
Self Diagnosis
Supported model
Standby/Timer LED
* One 
fl ash count is not used for 
   self-diagnostic.
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