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KV-32HQ100B
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Service Manual
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Sony KV-32HQ100B Service Manual ▷ View online

- 13 -
Memory Stick
    15
A  ‘Memory Stick’* is a new recording medium with a data capacity that exceeds a
floppy disk. It is specially designed for exchanging and sharing digital data among
‘’Memory Stick’’ compatible products. Use ‘Memory Stick’ to display JPEG pictures
(DCF version 1.0 format)** individually or as a slideshow presentation on the TV
screen. Because it is removable, ‘Memory Stick’ can also be used for external data
storage.
Notes: 
*’Memory Stick’ and the 
 logo are trademarks of Sony Corporation.
**DCF (Design rules for Camera File systems) is a standard file name format for digital still
cameras, DV camcorders etc.  It is supported by Sony and other manufacturers. 
Inserting a ‘Memory Stick’
Insert a ’Memory Stick’ into the front control panel of the TV set until it clicks into the
connector. The side showing the 
B symbol must be facing you and it must be
pointing towards the ‘Memory Stick’ socket. The red light flashes indicating that the
‘Memory Stick’ contents are being read.
Removing a ‘Memory Stick’
Confirm that the red light is off. Do not pull the ‘Memory Stick’. You must push the
‘Memory Stick’ and then release. The ‘Memory Stick’ will spring out. 
Note: 
*Data stored on a ‘Memory Stick’ may become damaged or erased if you remove the ‘Memory
Stick’ when it is reading or writing data.
The ‘Memory Stick’ Thumbnail menu
Press the 
 button to display the Thumbnail menu. This screen gives an
overview of the ’Memory Stick’ content. From this menu you can also choose to see
a slide show of the content, change the directory (if the ’Memory Stick’ contains more
than one directory), and change settings related to the viewing operation. 
To view a picture
1.
Press 
v, V, B or b buttons to highlight the picture you wish to view. There
may be more pictures available than can be shown on the Thumbnail
screen. If so, press the RED button to view the next group of pictures, or the
GREEN button to view the previous group.
2.
When you have selected the picture you want, press the OK button to
display the  Thumbnail ‘Action List’. The picture you have selected for
viewing will be outlined. 
3.
The option ‘Full Screen View’ should now be highlighted. Press the OK
button to view the selected picture at full size. 
Whilst the picture is displayed at full size, you can select the next or
previous picture for viewing by pressing the 
B or b buttons.
4.
If you wish, you can rotate the picture on view 90 degrees clockwise or ant-
clockwise.  Press the 
v or V button to highlight 
 or 
 symbol, then
press the OK button.
5.
To return to the Thumbnail menu, first press the OK button to display the full
screen ‘Action List’. Make sure ‘Exit Full Screen View’ is highlighted, then
press the OK button once again.
Thumbnail menu
Memory Stick
16 
Slideshow
This feature allows you to display all the ’Memory Stick’ pictures as a slideshow
presentation on the TV screen.
Setup
This feature allows you to 1) set the length of time for a picture to be displayed
during a slideshow, 2) set a slideshow to continuously repeat, 3) display
photographs from all directories) format the ’Memory Stick’.
1.
With the Thumbnail menu on screen, press the 
v,  V,  B or b buttons to
highlight ‘Slide show’ then press the OK button.
2.
The slideshow begins. (To change the length of time an image is displayed
refer to the ‘Setup’ section below).
3.
Press the OK button anytime during the slideshow to return to the
‘Thumbnail’ menu.
1.
With the Thumbnail menu on screen, press the 
v,  V,  B or b buttons to
highlight ‘Set-up’ then press the OK button to display the Set up menu.
2.
Press the 
v or V button to highlight the option you require. The table below
explains each option and its function.
3.
Press the 
b button to return to Thumbnails once all settings are completed .
Slide show interval
Sets the length of time a
picture is displayed
during a slideshow.
 
With  ‘Slideshow Interval’ highlighted, press the OK button to
activate. Press the 
v or V button to select 5 sec, 10 sec, 1 min,
5 min or 15 min, then press the OK button to store your choice.
Slideshow - Repeat
Sets a slideshow to
continuously repeat. 
 
With  ‘Slide show repeat’ highlighted, press the OK  button to
activate. Press the 
v or V button to select ‘On’ or ‘Off’ then
press the OK button to confirm.
All directory slide show
Displays photographs
from all the available
directories during the
slideshow. 
 
Highlight ‘All directory slides show’ then press the OK button to
activate.  Press the 
v or V button to select ‘On’ or ‘Off’ then
press the OK button to store your choice.
Format
Will delete all information
on the ’Memory Stick’
and performs a basic
format 
 
Highlight  ‘Format’ then press the OK  button to begin
formatting. A message display appears asking you to confirm
you want to format the ’Memory Stick’.  ‘Format’ will be
highlighted. Press the OK button to continue. A display will
inform you when format is completed. Press the OK button to
return to the  Set-up menu.
Changing Directory
This feature allows you to choose the directory that you wish to be displayed in the
Thumbnail menu.
1.
With the Thumbnail menu on screen, press the 
v,  V,  B or b buttons to
highlight ‘Select Directory’ then press the OK button.
2.
A directory list appears in the display.
3.
Press the 
v or V buttons to select your desired directory, then press the OK
button. The photographs from that directory will now be displayed in the
Thumbnail menu.
Set-up menu
Directory list
- 14 -
TV menu system
18 
Using the TV menu system
This TV contains a menu system which is based on a series of on screen displays.
These displays help you get the most from your TV, from customising the picture and
sound to accessing advanced features. Use the following buttons on the remote
control to operate the TV menu system:
1.
Press the MENU button to display the main menu.
2.
Use the following buttons to operate the menu:
- Press the 
v or V buttons to highlight the required menu or option.
- Press the 
b button to enter the required menu or option.
- Press the 
B button to return to the last menu or option.
- Press the 
v, V, B or b buttons to alter the settings of the selected option.
- Press the OK button to confirm and store your selection.
3.
Press the MENU button to remove the menu from the TV screen.
Picture Adjustment menu
This menu allows you to customise the TV picture settings. Highlight the required
option and press 
b to select. The table below explains each option and how to use it.
Picture Mode
This option allows you to select one of four picture modes. Press 
V or v to select
Live, Personal, Movie or Game. Press OK to confirm your choice.
Contrast, Brightness, Colour, Sharpness, Hue
These options allow you to adjust the contrast, brightness, colour and sharpness.
Press 
B or b to set the levels. Press OK to confirm.
Note:
Hue will only be available if an NTSC broadcast is received.
Reset
This option resets all picture settings to the factory preset levels. Press 
b to
restore default picture settings.
Note:
This feature is only available when ‘Picture Mode’ is set to ‘Personal’.
Noise Reduction
Sometimes a weak signal can produce a snowy picture (called Picture Noise).
This option can help to reduce this effect. Press 
V or v to select Off, Low, Mid,
High or Auto. Press OK to confirm.
Colour Tone
This option allows you to alter the tint of the picture. The settings available are:
Warm:
Gives the white colours a red tint.
Normal:
Gives the white colours a neutral tint.
Cool:
Gives the white colours a blue tint.
Press 
V or v to select Warm, Normal or Cool. Press OK to confirm.
Picture Enhancement
With this option you can enhance the sharpness and contrast levels of the TV
picture. The settings available are:
i-Clear
Optimizes the sharpness levels of the TV picture.  Press 
V or v 
to select Off, Low, Mid or High.  Press OK to confirm.
i-Black
Optimizes the contrast levels of the TV picture.  Press 
V or v to 
select On or Off then press OK to confirm your choice.
Picture adjustment menu
TV menu system
20 
Manual tuning setting screen
Set-up menu
This menu gives you access to more advanced features. The options are:
Language/Country
When you first installed the TV you were asked to select your language and
country. The ‘Language/Country’ option in this ‘Set-up’ menu allows you to
change these settings. With the ‘Language/Country’ option highlighted, press 
b to
enter the ‘Language/Country’ menu. Press 
v  or  V  to select ‘Language’ or
‘Country’. Press 
b to select. Press v or V to highlight the required setting. Press
OK to confirm.
Auto Tuning
All the available channels were tuned in when the TV was first installed. This
‘Auto Tuning’ option allows you to repeat that process (e.g. to re-install the TV at
an alternative location or search for new channels that have been launched by
broadcasters). With the ‘Auto Tuning’ option highlighted, press 
b to select. The
autotune prompt appears on screen. Press OK to start the auto tuning process.
When all available channels have been tuned the TV returns to normal operation.
Programme List Edit
This option allows you to change the order in which the channels are stored on
the TV and delete unwanted channels. With the ‘Programme List Edit’ option
highlighted, press 
b to enter the ‘Programme List Edit’ menu. Press v or  V to
highlight the channel you wish to move to a new position, then press 
b to select
(press the OK button if you wish to delete the channel). Press 
v or V to highlight
the new position for your channel, then press OK button. Your chosen channel
has now moved to the new position. Repeat to move other channels if required.
Manual Tuning
This option allows you to manually tune in channels. With the ‘Manual Tuning’
option highlighted, press 
b to enter the Manual Tuning menu. Press v  or  V to
highlight the programme number you wish to tune. Press OK to confirm, and
display the setting screen. Press 
v  or  V  to highlight System, then press the b
button. Press 
v or V to set the system required. Choose from system B/G or D/K.
Press the 
B button. Press v button to highlight Channel and press the b button.
Press 
v or V to choose ‘C’ for terrestrial or ‘S’ for cable channels. Press the b
button. The channel number is highlighted.
(a)  If you know the channel number you want: Press the numbered buttons
on the remote control to enter the channel number. Press OK to store.
(b)  If you do not know the channel number: Press 
v or V to  SEARCH. 
The TV set automatically searches for the next available TV broadcast
channel or the VCR test signal. When a channel has been found press either
OK to store or 
v or V to continue searching.
Naming a channel
The ‘Label’ option allows you to give the channel a personalised name.
a) Press 
v or V to highlight ‘Label’ then press the  b button to enter.
b) Press the 
v  or  V  button to select the first letter or number of your choice.
Press 
b button to confirm. Select remaining characters in this way, then press
the OK button to store.
AFT (Automatic Fine Tune)
This option allows you to fine tune the channel for optimum result.
a) Press the 
v or V button to highlight ‘AFT’ then press the  b button to enter.
b) Press the 
v or V button to adjust the tuning frequency over a range of -15 to
+15. Press the OK button to store.
Decoder
This option allows you to set a channel for viewing scrambled signal (e.g. from a
pay TV decoder.
a) Press 
v or V to highlight  ‘Decoder’ then press the  b button to enter.
b) Press 
v or V to select AV1 or AV3 depending on which socket your scrambled
signal is connected to. Press the OK button to store.
Set-up menu
- 15 -
Additional information
26
Teaching the remote control*
To eliminate the amount of remote controls you need, this remote control has a
learning feature. Once set up as explained below, it can be used in place of your
other remote controls.
Erasing the last learned function
Erasing all the learned functions
1.
Press and hold the 
.
 button for approximately six seconds, until the
‘AUX’ light flashes. 
2. 
Press the button on which you wish to store a learned function on. The
VCR, TV, DVD and AUX lights flash in order.
The following buttons can be used to store learned functions:
VIDEO I/
1 button
Numbered buttons
V, v, B, b buttons
OK button
Coloured buttons
Menu button
Prog+/- buttons
3. 
Position the other remote control as shown. Press the button that you
wish to teach your TV remote control. The VCR, TV, DVD and AUX lights
illuminate at the same time when a function has been learned and stored.
4.
Repeat steps 2 and 3 to learn other functions.
5. 
Press the 
.
 button to finish.
1.
Press and hold the 
.
 button for approximately six seconds, until the
‘AUX’ light flashes.
2. 
Press the 
% button to erase the last learned function.
3. 
Press the 
.
 button to return to normal operation.
1. 
Press and hold the 
.
 button for approximately six seconds, until the
‘AUX’ light flashes.
2. 
Press the 
% and 
.
 buttons to erase all learned functions.
3. 
Press the 
.
 button to return to normal operation.
TV remote control
Other remote control
*The  functions learned may be lost if weak
batteries are not replaced immediately.
2-10cm
Additional information
    27
:
Specifications
TV System 
B/G/H, DK
, I, L
Colour System
PAL,SECAM
NTSC 3.58, 4.43 (only Video In)
Channel Coverage
VHF: E2-E12
UHF:
E21-E69
CATV:
S1-S20
HYPER:
S21-S41
D/K:
R1-R12, R21-R69
Picture Tube
KV-32HQ100K: Super Fine Pitch FD Trinitron Approx. 82cm
KV-36HQ100K: Super Fine Pitch FD Trinitron Approx. 91cm
Sound Output
Left/Right: 2x20W (music power), 2x10W (RMS)
Subwoofer: 1x30W (music power), 1x15W (RMS)
Power
Consumption
KV-32HQ100K: Approx. 160W 
KV-36HQ100K: Approx. 160W
Dimensions 
(w x h x d)
KV-32HQ100K: Approx. 1015 x 575 x 590mm
KV-36HQ100K: Approx. 1100 x 625 x 620mm
Weight
KV-32HQ100K: Approx. 68kg
KV-36HQ100K: Approx. 78kg
Rear Terminals
21-pin Euro connector (CENELEC standard) including audio/video input,
RGB input, TV audio/video output.
21-pin Euro connector (CENELEC standard) including audio/video input,
RGB input, TV audio/video output
21-pin Euro connector (CENELEC standard) including audio/videoinput, 
S-video input, selectable audio/video output.
21-pin Euro connector (CENELEC standard) including audio/videoinput, 
S-video input.
RF In
Audio output - RCA phono jacks
Side Terminals
Video input - phono jack
S video input - 4 pin
 DIN
Audio inputs - phono jacks
Headphones jack - minijack stereo
Accessories
Supplied
RM-940 remote control (1)
IEC designated size AA battery (2)
Design and specification are subject to change without notice
 1
 2
 3/
s
 3
 4
/
s
 4
 5
s
 5
 5
- 16 -
Additional information
28
Troubleshooting
If you continue to have these problems, have your TV serviced by qualified 
personnel .                 
NEVER open the casing yourself.
Problem
Possible causes
Solutions
No picture, no sound.
Power off
TV in standby. 
Aerial disconnected.
Plug in the TV. 
Press the 
 button on the front of the TV.
 If the 
indicator is on press the 
 button on the remote control. 
Check aerial connection
Poor or no picture (screen is
dark), but good sound.
Picture preset level adjustment
Select  ‘Picture Adjustment’ menu then adjust the
brightness, picture and colour levels. 
Some channels are blank.
Scrambled or subscription-only
channel. 
 
Programme used only for data (no
picture or sound). 
Programme not being transmitted.
Subscribe to pay-per-view broadcaster. 
See ‘Skipping a programme’ section.
See ‘Re-arranging your channels’ section.
Standby indicator flashing.
Fault (irregular flash)
Do not open the cabinet, refer to qualified personnel.
Contact your nearest SONY Service Centre.
Good picture, no sound
Volume control.
Press the 
 + button on the remote control. 
If 
 is displayed on the screen, press the 
 button on
the remote control.
No colour on colour
programmes
Colour level setting.
Select  ‘Picture Adjustment’ menu then adjust the colour
setting.
Remote control does not
function
Batteries low.
Wrong mode
Replace batteries.
Press the 
> or . button to check if your remote
control is in the correct Mode for the equipment you are
trying to control.
Distorted picture when
changing programmes or
selecting teletext
Inputs from external equipment not
switched off.
Switch off all additionally connected equipment.
/
Sony Corporation  Printed in Spain
=KV-32HQ100
=KV-36HQ100
4-085-835-61
(01)
408583561
Lifting the TV Set
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