Sony KV-32HQ100B Service Manual ▷ View online
- 5 -
Connected
Not Connected (open) * at 20Hz - 20kHz
Pin No
1
2
4
Signal
Signal level
1
Audio output B
(right)
(right)
Standard level : 0.5V rms
Output impedence : Less than 1kohm*
Output impedence : Less than 1kohm*
2
Audio input B
(right)
(right)
Standard level : 0.5V rms
Output impedence : More than 10kohm*
Output impedence : More than 10kohm*
3
Audio output A
(left)
(left)
Standard level : 0.5V rms
Output impedence : Less than 1kohm*
Output impedence : Less than 1kohm*
4
Ground (audio)
5
Ground (blue)
6
Audio input A
(left)
(left)
Standard level : 0.5V rms
Output impedence : More than 10kohm*
Output impedence : More than 10kohm*
7
Blue input
0.7 +/- 3dB, 75 ohms positive
8
Function select
(AV control)
(AV control)
High state (9.5-12V) : Part mode
Low state (0-2V) : TV mode
Input impedence : More than 10K ohms
Input capacitance : Less than 2nF
Low state (0-2V) : TV mode
Input impedence : More than 10K ohms
Input capacitance : Less than 2nF
9
Ground (green)
10
Open
11
Green
Green signal : 0.7 +/- 3dB, 75 ohms,
positive
positive
12
Open
13
Ground (red)
14
Ground (blanking)
15
Red input
0.7 +/- 3dB, 75 ohms, positive
(S signal Chroma
input)
0.3 +/- 3dB, 75 ohms, positive
16
Blanking input
(Ys signal)
(Ys signal)
High state (1-3V) Low state (0-0.4V)
Input impedence : 75 ohms
Input impedence : 75 ohms
17
Ground (video
output)
output)
18
Ground (video
input)
input)
19
Video output
1V +/- 3dB, 75ohms, positive sync 0.3V
(-3+10dB)
(-3+10dB)
20
Video input
1V +/- 3dB, 75ohms, positive sync 0.3V
(-3+10dB)
Video input
Y (S signal)
1V +/- 3dB, 75ohms, positive sync 0.3V
(-3+10dB)
(-3+10dB)
21
Common ground
(plug, shield)
(plug, shield)
3
21 pin connector
19
17
15
13
11
9
7
5
3
1
20
18
16
14
12
10
8
6
4
2
21
Rear Connection Panel
Front Connection Panel
n
o
i
t
a
r
u
g
i
f
n
o
c
n
i
p
t
e
k
c
o
s
o
e
d
i
V
S
n
i
P
o
N
l
a
n
g
i
S
l
e
v
e
L
l
a
n
g
i
S
1
d
n
u
o
r
G
-
2
d
n
u
o
r
G
-
3
t
u
p
n
i
)
l
a
n
g
i
s
S
(
Y
,
m
h
o
5
7
B
d
3
-
/
+
V
1
V
3
.
0
.
c
n
y
S
e
v
i
t
i
s
o
p
B
d
0
1
+
3
-
4
t
u
p
n
i
)
l
a
n
g
i
s
S
(
C
B
d
3
-
/
+
V
3
.
0
e
v
i
t
i
s
o
p
,
m
h
o
5
7
.
c
n
y
S
S-Video
socket
- 6 -
CUSTOMER SERVICE MENU
The Customer Service menu is provided in order to assist fault diagnosis when the customer reports a problem. The menu
can be invoked by the customer on request from the service technician or dealer during a telephone conversation. The
customer is then able to provide information regarding the current status of the set. The information gained can then help to
increase the number of problems that are solved on the first call out by the service engineer and also reduce the amount of
“No problem found” cases. The Customer Service Menu will be read only, preventing the customer from modifying the state
of the TV at this time.
can be invoked by the customer on request from the service technician or dealer during a telephone conversation. The
customer is then able to provide information regarding the current status of the set. The information gained can then help to
increase the number of problems that are solved on the first call out by the service engineer and also reduce the amount of
“No problem found” cases. The Customer Service Menu will be read only, preventing the customer from modifying the state
of the TV at this time.
1.
Entering the Customer Service Menu
The customer service menu can be entered by pressing and holding the Menu
key on the Commander while pressing the volume minus local key on the TV.
key on the Commander while pressing the volume minus local key on the TV.
2.
Description of Information available
The following information is available from the Customer Service Menu:
C u s t o m e r S e r v i c e M e n u
1
M o d e l
3 2 H Q 1 0 0
2
C h a s s i s
A E 7 A
3
M 2 S W V e r s i o n
R E L E A S E _ M 2 _ V 0 4 0
4
M I P S S W V e r s i o n
0 . 0 0 / 0
5
T M S W V e r s i o n
0 . 0 0 / 0
6
B T M S W V e r s i o n
0 . 0 6 / 0
7
P i c t u r e M o d e
U n a v a i l a b l e
8
C o n t r a s t L e v e l
5 3
9
C o l o u r L e v e l
3 1
Next Page: Previous Page: Page 1/4
C u s t o m e r S e r v i c e M e n u
1 0
B r i g h t n e s s L e v e l
1 8
1 1
S h a r p n e s s L e v e l
3 1
1 2
N o i s e R e d u c t i o n
A u t o
1 3
A u t o F o r m a t
O n
1 4
C o l o u r To n e
N o r m a l
1 5
I - C l e a r
O n
1 6
I - B l a c k
O f f
1 7
F o r m a t C o r r e c t i o n
O n
1 8
S o u n d E f f e c t
P e r s o n a l
Next Page: Previous Page: Page 2/4
- 7 -
C u s t o m e r S e r v i c e M e n u
1 9
A u d i o T y p e
S t e r e o
2 0
S p e a k e r Vo l u m e
0
2 1
H e a d p h o n e Vo l u m e
1 2
2 2
S p e a k e r B a l a n c e
- 2 6
2 3
A F T
O f f
2 4
A n a l o g u e F r e q u e n c y
6 7 9 2 5 0 0 0 0
2 5
D i g i t a l F r e q u e n c y ( H z )
U n a v a i l a b l e
2 6
T V S y s t e m
I
2 7
C o l o u r S y s t e m
PA L
Next Page: Previous Page: Page 3/4
C u s t o m e r S e r v i c e M e n u
2 8
E r r o r 1
N o E r r o r
2 9
E r r o r 2
N o E r r o r
3 0
E r r o r 3
N o E r r o r
3 1
E r r o r 4
N o E r r o r
3 2
E r r o r 5
N o E r r o r
Next Page: Previous Page: Page 4/4
- 8 -
Error diagnostics are used to diagnose if parts of the chassis are faulty. Some errors can be safety critical. In this case the TV set is put into
standby.
standby.
An error is communicated by:
•
Flashing the LED red at the front of the TV
•
Via the error monitor service menu
•
Via the Customer Service Menu (CSM)
•
Via an external error reader connected to the service connector
The most important errors are signalled via this method.
This is also the only way that safety critical errors can be communicated since the TV will be in standby.
This is also the only way that safety critical errors can be communicated since the TV will be in standby.
The LED sequence below is an example of Error Code 3. An error is determined by the number of short red flashes of the LED in between a
longer solid green LED indication.
longer solid green LED indication.
1. LED Errors
AE-7A SELF DIAGNOSTIC SOFTWARE
0.3 s
0.3 s
3 s
Start sequence
Start sequence
The following table displays the supported error codes.
D
E
L
R
O
R
R
E
E
D
O
C
N
O
I
T
P
I
R
C
S
E
D
R
O
R
R
E
Y
T
I
R
O
I
R
P
1
0
e
g
d
e
l
w
o
n
k
c
a
S
C
R
I
S
r
o
f
d
e
s
u
y
d
a
e
r
l
a
s
i
t
i
s
a
n
o
i
t
a
c
i
f
i
t
o
n
r
o
r
r
e
r
o
f
d
e
s
u
t
o
N
t
s
e
h
g
i
H
2
0
)
n
o
i
t
c
e
t
o
r
P
t
n
e
r
r
u
C
r
e
v
O
(
P
C
O
3
0
)
n
o
i
t
c
e
t
o
r
P
e
g
a
t
l
o
V
r
e
v
O
(
P
V
O
4
0
n
o
i
t
c
e
t
o
r
P
l
a
c
i
t
r
e
V
5
0
)
e
d
o
M
n
o
i
t
c
u
d
o
r
P
n
i
d
e
l
b
a
s
i
d
,
s
0
3
r
e
t
f
a
s
t
r
a
t
s
k
c
e
h
c
(
B
K
A
e
l
b
a
t
s
n
U
6
0
n
o
i
t
c
e
t
o
r
P
l
a
t
n
o
z
i
r
o
H
7
0
)
n
o
i
t
c
e
t
o
r
P
r
e
k
a
e
p
S
(
P
U
A
8
0
r
o
r
r
E
0
s
u
B
r
e
p
i
V
C
2
I
9
0
r
o
r
r
E
1
s
u
B
r
e
p
i
V
C
2
I
0
1
r
o
r
r
E
0
s
u
B
2
M
C
2
I
1
1
r
o
r
r
E
1
s
u
B
2
M
C
2
I
2
1
r
o
r
r
E
M
V
N
2
M
3
1
r
o
r
r
E
M
V
N
r
e
p
i
V
4
1
r
o
r
r
E
y
r
o
m
e
M
h
s
a
l
F
r
e
p
i
V
5
1
r
o
r
r
E
d
r
a
o
B
N
6
1
r
o
r
r
E
d
r
a
o
B
A
7
1
r
o
r
r
E
d
r
a
o
B
B
8
1
r
o
r
r
E
d
r
a
o
B
J
9
1
)
e
c
a
f
r
e
t
n
I
n
o
m
m
o
C
-
9
9
0
2
D
X
C
(
r
o
r
r
E
d
r
a
o
B
1
A
0
2
)
0
7
1
2
A
X
C
(
d
n
e
k
c
a
B
1
2
)
3
6
1
2
A
X
C
(
r
e
d
o
c
e
D
r
u
o
l
o
C
e
u
g
o
l
a
n
A
2
2
)
8
1
1
7
A
A
S
(
r
e
d
o
c
e
D
r
u
o
l
o
C
l
a
t
i
g
i
D
n
i
a
M
3
2
)
G
1
1
4
3
P
S
M
(
r
o
s
s
e
c
o
r
P
d
n
u
o
S
t
s
e
w
o
L
LED code 1 has the highest priority.
Errors found corresponding to LED error codes 2-4 will put the TV into standby under all conditions.
However, an error corresponding to LED error code 5 (Unstable AKB) will only put the TV into standby in service mode – the LED will flash
in production mode without the TV going into standby.
However, an error corresponding to LED error code 5 (Unstable AKB) will only put the TV into standby in service mode – the LED will flash
in production mode without the TV going into standby.
Click on the first or last page to see other KV-32HQ100B service manuals if exist.