Sony KDL-60W840B / KDL-60W850B / KDL-60W855B / KDL-60W857B / KDL-60W858B / KDL-70W830B / KDL-70W840B / KDL-70W850B / KDL-70W855B / KDL-70W856B / KDL-70W857B Service Manual ▷ View online
RB2G
CHASSIS
W830B/ W840B/ W850B/ W855B
W856B/ W857B
Self Diagnostic Function
2 4 Standby LED Error Display
2-2 LED Display Control
Status
White Center
LED
(applicable for
HSC2 only)
Side RGB LED Side Amber
LED
Remarks
Power Off
( by power saving switch off and *1)
Off
Off
Off
*1 power switch off (by side
key)
P
O
Whit
Off
Off
2-4. Standby LED Error Display
2-2. LED Display Control
Smart Core
RED LED
blinking
count
Detection Items
Board Error Item
2
Main 12V failure [MAIN POWE]
G2B Board Error
Power On
White
Off
Off
STBY/i.LINK STBY/PC STBY
( by remote control off only )
Off
Off
Off
Skype Call Receive
White
White one shot
Off
Picture Off
White looping
White one shot
Off
Device Connection
White
Cyan one shot
Off
2x
[
_
]
* This failure is not saved
G2B Board Error
BAXL Board Error
Main 5.0/3.3/1.8/1.0/ 1.1V failure [DC_ALERT]
* 5.0/1.0V failures are not saved.
BAXL Board Error
Audio amp. protection [AUD_ERR]
BAXL Board Error
Speaker
Speaker
Power ON Animation
White
White one shot
Off
Sleep Timer/On
Timer/Reminder/REC Timer/Photo
Frame
( Power On )
White
Amber
One shot -> Lit*2
Off
*2 One Shot is only user action.
On Timer/Reminder/REC Timer
( Deep Standby )
Off
Off
Amber
After 5 minutes, side amber
LED On
3x
p
HDMI equalizer/switch I2C NACK [HDMI_EQ] * There
is Temp. sensor on the same I2C bus.
is Temp. sensor on the same I2C bus.
BAXL Board Error
Tuner or demodulator I2C NACK [TU_DEMOD]
BAXL Board Error
AFE device I2C NACK [AFE_I2C]
BAXL Board Error
( Deep Standby )
LED On
Failure
Off
Red
Blinking
Off
The number of LED blinking
indicates cause of failure
( refer to Led Error / Triage
chart)
Aging mode
White
Green Blinking
Off
Blinking:0.5sec On / 0.5sec Off
End of Aging mode
White
Green Blinking
Off
Blinking:3sec On / 3sec Off
AFE device error SPI NACK [AFE_SPI] * only for
AEP,CH
AEP,CH
BAXL Board Error
4x
LED driver failure [LD_ERR]
LED Driver (LD) Board Error
Panel module
Panel module
LED voltage error [VLED]]
LED Driver (LD) Board Error
g g
g
g
Software Updating
white blinking
white blinking
off
Software Updating finish
White
Blue lit
off
Test Reset
White
white blinking
Amber
blinking
Error of panel ID
White
Green Blinking
Amber
Blinking
Blinking:0.5sec On / 0.5sec Off
LED voltage error [VLED]]
(
)
Panel module
5x
Panel ID EEPROM I2C NACK (Also panel power
failure is a suspect) [P_ID_ERR]
failure is a suspect) [P_ID_ERR]
Panel module
Tcon board
G2SB Board Error
BAXL Board Error
Tcon board
G2SB Board Error
BAXL Board Error
P
l
d l
REC (SCART REC & HDD
REC/LIVE PAUSE) [AEP/J only]
White
Red(Pink)
One shot -> Lit*2
Off
*2 One Shot is only user action.
ePOP/
Shop Illumination
White
Cyan loop
Off
When safety shutdown occurs, Standby LED display reports the cause by using the lightning
2-3. LED Pattern
6x
Backlight failure [BACKLIGHT]
Panel module
G** Board Error
BAXL Board Error
G** Board Error
BAXL Board Error
Backlight converter OVP [BACKLIGHT]
Panel module
Tcon board
G2B Board Error
BAXL Board Error
Tcon board
G2B Board Error
BAXL Board Error
patterns as indicated below
.
3.0sec
3.0sec
0.5sec
BAXL Board Error
7x
Over temperature protection [TEMP_ERR]
Temp. sensor I2C NACK [TEMP_ERR] * There is
HDMI Eq on the same I2C bus.
HDMI Eq on the same I2C bus.
BAXL Board Error
8x
Software Error (Also the main board’s memory or CAM
module is a suspect)
module is a suspect)
BAXL Board Error
9
0.5sec
Example: The figure above shows LED display when SHUTDOWN is caused by Audio
Error. It repeats flashing for a specified number of times in 0.5sec/cycle and has a 3 seconds
interval of lighting off. Please note that a 3 seconds interval of lighting off is fixed regardless of abnormal state types.
interval of lighting off. Please note that a 3 seconds interval of lighting off is fixed regardless of abnormal state types.
module is a suspect)
9x
Tuner Board Error [TU_BOARD]
Tuner Board Error
2-5. Triage Chart
Self Diagnostic Function
Reference
Symptoms - Shutdown. Power LED
blinking red diagnostics sequences
No
Power
Video
- missing or distorted
Remote
Network
Audio
Skype
Smart
Core
Bluetooth
(BT)
No White
Power LED
& does not
Stationary
coloured No video
No
video
No
Wireless
Skype
Smart
Core no
Bluetooth /
One Step
2
3
4
5
6
7
8
9
10 & does not
response
to remote
(Dead Set)
coloured
lines or
dots
One of
Inputs
video
all
Inputs
No
Remote
can't
connect
No Audio
Skype
Can't Work LED (Set
is still
alive)
Remote
(OSR) can't
connect
BAXL
Board
Board
TU* board
G2B Board
H** Board
Speaker
Speaker
Skype
Module
Camera
Module
Mic.
Module
Module
Wifi Module
BT Module
LD Board
LVDS FFC
LVDS FFC
Tcon
LCD Panel
Power Power
LD
Panel
(Tcon)
Panel
(Backlight) TEMP
Soft-
ware
ware
Emitter
Problem
(
)
(
g )
Audio
FAN
(N/A)
Local
I2C
10
Secondary possible defective part
Most likely defective part
RB2G
CHASSIS
W830B/ W840B/ W850B/ W855B
W856B/ W857B
SECTION 3
TROUBLESHOOTING
Troubleshooting
3-1. NO POWER
3-1-1. NO POWER
3-1-2. NO POWER – AYU2/AYU2L failure
No Power
AYU2/L Fail Suspected
Check STBY 3.3V
L9107 or C9179
G2B Board
Replace
Between G2B Board to
BAXL Board Harness
NG
NG
OK
eMMC /
RawNAND erase
Product SW rewrite
Harness
OK
No
Product SW rewrite
Recover?
Product SW
writing issue
Yes
BAXL Board
Replace BAXL Board
No
Parts
Board PWB (BAXL- A side)
Detail
Parts
Board PWB (BAXL A side)
Detail
(L9107)
1
L9107
L9107
11
RB2G
CHASSIS
W830B/ W840B/ W850B/ W855B
W856B/ W857B
Troubleshooting
3-2. LED BLINKING
3-2-1. LED Blinking: 3x (DC Alert & Communication Error)
3 2. LED BLINKING
3-times blinking
DC ALERT
Check
AUDIO
NG
Check D+1.0V at
JL9003 / JL9127 on
the B* Board
F9105,IC9103,
Etc (B* Board)
DC_ALERT
NG
Change TUS/TUW
Board
NG
Speaker
Speaker Impedance
at SP Connector
Check
OK
Check
+3 3V MAIN 1
OK
NG
TUNER Board
OK
Audio +12.5V
at pin 18/20 of CN9101
on the B* Board
(except Adapter
model)
G* Board
NG
OK
+3.3V_MAIN_1
at JL9117
on
the B* Board
F9104,IC9104,
etc (B* Board)
etc (B* Board)
OK
Check
+12.5V / +19.5V
at Power Amp side
of F4401 / F4601 on
the B* Board
F4401 / F4601,
IC4901 / IC4601
,etc
(B* Board)
OK
NG
Check
+1.8V_MAIN on
Pin 2 of IC9201
IC9201,etc
(B* Board)
NG
the B* Board
IC4901 / IC4601,etc
(B* Board)
OK
NG
Check
+5.0V_MAIN
at JL9113 / JL9112 on
OK
IC9102 / IC9101
etc (B* Board)
the B* Board
(
)
Size
B* Board
G* Board
12
60”
BAXL
G2SB
70”
BAXL
G2SB
Click on the first or last page to see other KDL-60W840B / KDL-60W850B / KDL-60W855B / KDL-60W857B / KDL-60W858B / KDL-70W830B / KDL-70W840B / KDL-70W850B / KDL-70W855B / KDL-70W856B / KDL-70W857B service manuals if exist.