Sony KDL-60EX720 / KDL-60EX723 Service Manual ▷ View online
KDL-60EX720/60EX723 B-2
APPENDIX B - REPLACING THE LCD PANEL
4. Placing one hand between the LCD Panel and the
bezel, gently start to lift the panel away from the bezel.
Lift up by
holding the
portion of
the panel.
DO NOT
hold onto
the LCD cells
5. Continue the process until the panel is removed from
the bezel.
Lift slowly
removing
one section
at a time.
REATTACHING THE LCD PANEL ONTO
THE BEZEL
The double-sided tape used to adhere the LCD Panel to the Bezel
should be replace whenever the panel or the
bezel
is replaced.
1. Place the replacement bezel face down on a soft cloth.
2. Ensure that all of the original tape has been removed
from the LCD panel and the bezel.
KDL-60EX720/60EX723 B-3
APPENDIX B - REPLACING THE LCD PANEL
3. Using the following illustrations, place the double-sided tape onto the bezel.
60”
3 pieces of 10 x 385mm
1 piece
DOUBLE SIDED TAPE
10 x 15mm on each side
FIGURE APPENDIX B-4. USE 3 PIECES ON BOTTOM AND 1 ON EACH SIDE
4. Place the top of the LCD Panel onto the bezel.
a. Adjust the right and left side so the panel fits
securely onto the bezel.
b. Slowly place the bottom of the panel within the
bezel.
a
b
5. Ensure the panel is securely placed inside the bezel.
KDL-60EX720/60EX723 C-1
APPENDIX C - TRIAGE SHEETS
The following Triage documents are for general reference purposes. To access the most recent version of theTriage documents for the models
listed in this manual, login into the Sony Authorized Servicer Portal at
www.sony.com/asp
.
KDL-60EX720 ONLY
Before you make the service call…
1. Confirm the symptom from the customer.
2. Select that symptom from the chart.
▲
3. Bring the primary component listed for that symptom.
3D
Power
Audio
2X
Power
3X
Audio
6X
BL
5X
TCON/
HFR
4X**
BL
4X*
BL
7X
Temp
8X
Temp
10X
No RED
STBY LED
(Dead Set)
No Video
(BL OK)
Whole
Screen
Distortion
Isolated
Area
Distortion
No 3D
No Audio
Main
Speakers
BATV
▲
*
▲
▲
205
G6A
▲
206
G8A
201
HEM2
151
LD
152
Service Bulletin
(See Appendix
Section)
Software Update
LCD Panel
252
TCON
N/A
PROBLEM
Power
Audio/
Power
BACK-
LIGHT
BACK-
LIGHT
TCON
CONV
TEMP
WDT
IR
SYNC
*NOTE: REFER TO LCD PANEL SERVICE MANUAL IN REFERENCE
LIBRARY DATABASE FOR CORRECT REPLACEMENT PARTS BASED ON
SERIAL NUMBER.
▲*
Sharp Vertical or Horizontal Lines, Missing Pixels
4X* Momentary Backlight before Shut OFF
4. Follow the associated flowcharts in the Training Manual to isolate the board.
Board Reference
Ref. #s
* Immediate Shutdown After Power ON & 7X
4X** No Backlight before Shut OFF
Video
Protection Modes
See
Reference
Library
Sony KDL-60EX720 Technical Triage Chart
Chassis: AZ2F
5. Chart Color Code
RED DOT: (Primary) Most likely defective part
BLUE Triangle: (Secondary) Possible defective part
Last Update: 10/17/2011
FIGURE APPENDIX C-1. KDL-60EX720 MODELS ONLY
KDL-60EX720/60EX723 C-2
APPENDIX C - TRIAGE SHEETS
KDL-60EX723 ONLY
Before you make the service call…
1. Confirm the symptom from the customer.
2. Select that symptom from the chart.
▲
3. Bring the primary component listed for that symptom.
3D LAN Power
Audio
2X
Power
3X
Audio
6X
BL
5X
TCON/
HFR
4X**
BL
4X*
BL
7X
Temp
8X
Temp
10X
No
WIFI
No RED
STBY LED
(Dead Set)
No Video
(BL OK)
Whole
Screen
Distortion
Isolated
Area
Distortion
No 3D
No
Audio
BATV
▲
*
▲
▲
▲
205
G6
▲
206
G8
201
HEM2
151
LD
152
Service Bulletin
(See Appendix
Section)
Software Update
LCD Panel
252
TCON
N/A
WLAN
104
PROBLEM
Power
Audio/
Power
BACK-
LIGHT
BACK-
LIGHT
TCON CONV
TEMP
WDT
IR
SYNC
BLUE Triangle: (Secondary) Possible defective part
Sony KDL-60EX723 Technical Triage Chart
Chassis: AZ2F
5. Chart Color Code
RED DOT: (Primary) Most likely defective part
Last Update: 10/17/2011
*NOTE: REFER TO LCD PANEL SERVICE MANUAL IN REFERENCE
LIBRARY DATABASE FOR CORRECT REPLACEMENT PARTS
BASED ON SERIAL NUMBER.
▲*
Sharp Vertical or Horizontal Lines, Missing Pixels
4X* Momentary Backlight before Shut OFF
4. Follow the associated flowcharts in the Service/Training Manual to isolate the board.
Board Reference
Ref. #s
* Immediate Shutdown After Power ON & 7X
4X** No Backlight before Shut OFF
Video
Protection Modes
See
Reference
Library
FIGURE APPENDIX C-2. KDL-60EX723 MODELS ONLY
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