Sony KDL-32BX320 / KDL-32BX321 / KDL-32BX420 / KDL-32BX421 / KDL-40BX420 / KDL-40BX421 / KDL-46BX420 / KDL-46BX421 Service Manual ▷ View online
KDL-32BX320/32BX321/32BX420/32BX421/40BX420/40BX421/46BX420/46BX421 A-10
Before you make the service call…
LAST UPDATED:
5/25/11
No
Power
Remote Audio
2
3
5
6
7
No Green
Power LED
(Dead Set)
Stationary
colored lines
or dots
Video 2
0nly
Tuner
Only
No video
all Inputs
No
Remote No Audio
Part #
REF #
A BOARD
▲
1-895-018-31
(FOR US/CND MODELS)
1-895-018-21
(FOR MX/LA MODELS)
605
G14 BOARD
▲
▲
1-474-310-11
606
H BOARD
1-895-019-11
258
LCD Panel
▲
▲
▲
SEE LCD PANEL
MANUAL
Problem
POWER POWER PANEL
INV
TEMP
Power LED
blinking red diagnostics
Reference
Sony KDL40BX421 Technical Triage Summary Sheet
4. Follow the troubleshooting charts in the technical guides to isolate the board.
AZ2UK
CHASSIS:
5. Chart Color Code
Video - missing or distorted
1. Confirm the symptom from the customer.
RED DOT: Most likely defective part
BLACK TEXT: Board and Part # that may correct the symptom
BLUE TRIANGLE: Secondary possible defective part
3. Bring all the boards listed for that symptom.
2. Select that symptom from the chart.
FIGURE APPENDIX A-10. KDL-40BX421 MODELS ONLY
FOR SERIAL RANGES LISTED BELOW:
KDL-40BX421
3000001 - 5500000
KDL-32BX320/32BX321/32BX420/32BX421/40BX420/40BX421/46BX420/46BX421 A-11
Before you make the service call…
LAST UPDATED:
5/25/11
No
Power
Remote Audio
2
3
5
6
7
No Green
Power LED
(Dead Set)
Stationary
colored
lines or
dots
Video 2
0nly
Tuner
Only
No video
all Inputs
No
Remote No Audio
Part #
REF #
A BOARD
▲
1-857-903-51
655
G3 BOARD
▲
▲
1-474-296-11
656
H BOARD
1-857-898-21
308
LCD Panel
▲
▲
▲
SEE LCD PANEL
MANUAL
Problem
POWER POWER PANEL
INV
TEMP
Power LED
blinking red diagnostics
Reference
Sony KDL46BX420 Technical Triage Summary Sheet
4. Follow the troubleshooting charts in the technical guides to isolate the board.
AZ2UK
CHASSIS:
5. Chart Color Code
Video - missing or distorted
1. Confirm the symptom from the customer.
RED DOT: Most likely defective part
BLACK TEXT: Board and Part # that may correct the symptom
BLUE TRIANGLE: Secondary possible defective part
3. Bring all the boards listed for that symptom.
2. Select that symptom from the chart.
FIGURE APPENDIX A-11. KDL-46BX420 MODELS ONLY
FOR SERIAL RANGES LISTED BELOW:
KDL-46BX420
6000001 - 7400000
KDL-32BX320/32BX321/32BX420/32BX421/40BX420/40BX421/46BX420/46BX421 A-12
Before you make the service call…
LAST UPDATED:
5/25/11
No
Power
Remote Audio
2
3
5
6
7
No Green
Power LED
(Dead Set)
Stationary
colored lines or
dots
Video 2
0nly
Tuner
Only
No video
all Inputs
No
Remote No Audio
Part #
REF #
A BOARD
▲
1-857-903-61
(FOR US/CND MODELS)
1-857-903-51
(FOR MX/LA MODELS)
655
G3 BOARD
▲
▲
1-474-296-11
656
H BOARD
1-857-898-21
308
LCD Panel
▲
▲
▲
SEE LCD PANEL
MANUAL
Problem
POWER POWER PANEL
INV
TEMP
Power LED
blinking red diagnostics
1. Confirm the symptom from the customer.
RED DOT: Most likely defective part
BLACK TEXT: Board and Part # that may correct the symptom
BLUE TRIANGLE: Secondary possible defective part
3. Bring all the boards listed for that symptom.
2. Select that symptom from the chart.
Reference
Sony KDL46BX421 Technical Triage Summary Sheet
4. Follow the troubleshooting charts in the technical guides to isolate the board.
AZ2UK
CHASSIS:
5. Chart Color Code
Video - missing or distorted
FIGURE APPENDIX A-12. KDL-46BX421 MODELS ONLY
FOR SERIAL RANGES LISTED BELOW:
KDL-46BX421
6000001 - 7200000
KDL-32BX320/32BX321/32BX420/32BX421/40BX420/40BX421/46BX420/46BX421 B-1
APPENDIX B - OPERATING INSTRUCTIONS
The Operating Instructions are the documents that are included with the television. Sony’s BRAVIA TVs now come with an on-screen i-Manual.
To learn more about the TVs features access the i-Manual using the customers remote control.
