Sony KDL-32BX320 / KDL-32BX321 / KDL-32BX420 / KDL-32BX421 / KDL-40BX420 / KDL-40BX421 / KDL-46BX420 / KDL-46BX421 Service Manual ▷ View online
SERVICE/TRAINING MANUAL
LCD Digital Color TV
AZ2-UK
Chassis
Segment: P-2F
9-883-851-06
Version Date
Subject
1.0
1/17/2011
Original Manual Release Date
2.0
5/26/2011
Reissue entire manual.
3.0
7/19/2011
Reissue entire manual.
4.0
10/20/2011
Updated manual to add KDL-46BX421 MX destination information.
Removed LVDS cable PNs from Disassembly Information for KDL-40BX421.
Replaced pages 36 to 53 and A-12.
5.0
11/17/2011
Updated Service Adjustment Section. Replaced page 58.
6.0
10/9/2012
Clarified process for Accessing Service Adjustment Mode.
Replaced pages 56 & 57.
ORIGINAL MANUAL ISSUE DATE: 1/2011
HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
SERVICE/TRAINING MANUAL
LCD Digital Color TV
AZ2-UK
Chassis
Segment: P-2F
9-883-851-06
KDL-40BX420
MODEL LIST
MODEL
COMMANDER
DESTINATION
MODEL
COMMANDER
DESTINATION
KDL-32BX320
RM-YD065 MX/LA
KDL-32BX320
RM-YD065 US/CND
KDL-32BX321
RM-YD065 MX/LA
KDL-32BX420
RM-YD065 MX
KDL-32BX420
RM-YD065 US/CND
KDL-32BX421
RM-YD065 MX
KDL-32BX421
RM-YD065 US/CND
KDL-40BX420
RM-YD065 MX/LA
KDL-40BX420
RM-YD065
US/CND
KDL-40BX421
RM-YD065 MX
KDL-40BX421
RM-YD065 US/CND
KDL-46BX420
RM-YD065 MX/LA
KDL-46BX420
RM-YD065 US/CND
KDL-46BX421
RM-YD065 US/CND
KDL-46BX421
RM-YD065 MX
9-883-851-06
KDL-32BX320/32BX321/32BX420/32BX421/40BX420/40BX421/46BX420/46BX421 i
TABLE OF CONTENTS
Section 1 - Safety and Features.................................................1
Warnings and Cautions - English ...............................................1
Safety-Related Warnings ............................................................ 3
Warnings and Cautions - French ...............................................4
Safety Check-Out .......................................................................7
Self Diagnosis Function .............................................................9
Overview ..................................................................................10
Features ...................................................................................10
Safety Check-Out .......................................................................7
Self Diagnosis Function .............................................................9
Overview ..................................................................................10
Features ...................................................................................10
Scene Select ............................................................................. 10
USB Input ................................................................................. 10
LightSensor™ Technology ........................................................ 10
5 HD Inputs ............................................................................... 10
BRAVIA® Sync™ Compatible ...................................................11
KDL-32BX320/32BX321 Models Only .......................................11
All Except KDL-32BX320/32BX321 Models ..............................11
USB Input ................................................................................. 10
LightSensor™ Technology ........................................................ 10
5 HD Inputs ............................................................................... 10
BRAVIA® Sync™ Compatible ...................................................11
KDL-32BX320/32BX321 Models Only .......................................11
All Except KDL-32BX320/32BX321 Models ..............................11
Specifications ...........................................................................12
Section 2 - Software Requirements.........................................14
Overview ..................................................................................14
Software Updates for customers ..............................................14
Software Updates for Servicers ...............................................15
Software Updates for customers ..............................................14
Software Updates for Servicers ...............................................15
Software Update Responsibility ................................................ 15
Checking the Software Version ................................................. 15
Examples of Software Correctable Symptoms ......................... 16
Checking the Software Version ................................................. 15
Examples of Software Correctable Symptoms ......................... 16
Section 3 - Chassis Overview ..................................................17
Overview ..................................................................................17
Overall Circuit Description .......................................................19
Overall Circuit Description .......................................................19
A Board ..................................................................................... 19
Power Supply ............................................................................ 19
Inverter ...................................................................................... 20
Switch Unit ................................................................................ 20
H Board ..................................................................................... 20
Power Supply ............................................................................ 19
Inverter ...................................................................................... 20
Switch Unit ................................................................................ 20
H Board ..................................................................................... 20
Section 4 - Troubleshooting .....................................................22
Overview ..................................................................................22
Updating the software ............................................................... 22
Video Failures ..........................................................................22
No Video ................................................................................... 22
Video Distortion ........................................................................ 23
Video Distortion ........................................................................ 23
Audio Troubleshooting .............................................................24
Power Supply Troubleshooting ................................................25
Power Supply Troubleshooting ................................................25
Completely Dead Set ................................................................ 25
TV Won’t Power On .................................................................. 25
TV Won’t Power On .................................................................. 25
Backlight Issues .......................................................................25
No Backlight, No Shutdown ...................................................... 25
Protection Shutdown ................................................................26
Standby LED Flash Count ........................................................ 26