Sony KDL-32BX320 / KDL-32BX321 / KDL-32BX420 / KDL-32BX421 / KDL-40BX420 / KDL-40BX421 / KDL-46BX420 / KDL-46BX421 Service Manual ▷ View online
KDL-32BX320/32BX321/32BX420/32BX421/40BX420/40BX421/46BX420/46BX421 A-2
Before you make the service call…
LAST UPDATED:
5/25/11
No
Power
Remote Audio
2
3
5
6
7
No Green
Power LED
(Dead Set)
Stationary
colored
lines or
dots
Video 2
0nly
Tuner
Only
No video
all Inputs
No
Remote No Audio
Part #
REF #
A BOARD
▲
1-895-018-11
405
G13 BOARD
▲
▲
1-474-297-12
406
H BOARD
1-895-019-11
158
LCD Panel
▲
▲
▲
SEE LCD PANEL
MANUAL
Problem
POWER POWER PANEL
INV
TEMP
1. Confirm the symptom from the customer.
RED DOT: Most likely defective part
BLACK TEXT: Board and Part # that may correct the symptom
BLUE TRIANGLE: Secondary possible defective part
3. Bring all the boards listed for that symptom.
2. Select that symptom from the chart.
Sony KDL32BX320/32BX321 Technical Triage Summary Sheet
Reference
Power LED
blinking red diagnostics
4. Follow the troubleshooting charts in the technical guides to isolate the board.
AZ2UK
CHASSIS:
5. Chart Color Code
Video - missing or distorted
FIGURE APPENDIX A-2. KDL-32BX320/32BX321 MODELS ONLY
FOR SERIAL RANGES LISTED BELOW:
KDL-32BX320/32BX321 3000001 - 5500000
KDL-32BX320/32BX321/32BX420/32BX421/40BX420/40BX421/46BX420/46BX421 A-3
Before you make the service call…
LAST UPDATED:
5/25/11
No
Power
Remote Audio
2
3
5
6
7
No Green
Power LED
(Dead Set)
Stationary
colored
lines or
dots
Video 2
0nly
Tuner
Only
No video
all Inputs
No
Remote No Audio
Part #
REF #
A BOARD
▲
1-857-903-31
455
G13 BOARD
▲
▲
1-474-297-12
456
H BOARD
1-857-898-21
108
LCD Panel
▲
▲
▲
SEE LCD PANEL
MANUAL
Problem
POWER POWER PANEL
INV
TEMP
Power LED
blinking red diagnostics
Reference
Sony KDL32BX420 Technical Triage Summary Sheet
4. Follow the troubleshooting charts in the technical guides to isolate the board.
AZ2UK
CHASSIS:
5. Chart Color Code
Video - missing or distorted
1. Confirm the symptom from the customer.
RED DOT: Most likely defective part
BLACK TEXT: Board and Part # that may correct the symptom
BLUE TRIANGLE: Secondary possible defective part
3. Bring all the boards listed for that symptom.
2. Select that symptom from the chart.
FIGURE APPENDIX A-3. KDL-32BX420 MODELS ONLY
FOR SERIAL RANGES LISTED BELOW:
KDL-32BX420
6000001 - 7200000
KDL-32BX320/32BX321/32BX420/32BX421/40BX420/40BX421/46BX420/46BX421 A-4
Before you make the service call…
LAST UPDATED:
5/25/11
No
Power
Remote Audio
2
3
5
6
7
No Green
Power LED
(Dead Set)
Stationary
colored
lines or
dots
Video 2
0nly
Tuner
Only
No video
all Inputs
No
Remote No Audio
Part #
REF #
A BOARD
▲
1-895-018-21
505
G13 BOARD
▲
▲
1-474-297-12
506
H BOARD
1-895-019-11
158
LCD Panel
▲
▲
▲
SEE LCD PANEL
MANUAL
Problem
POWER POWER PANEL
INV
TEMP
Power LED
blinking red diagnostics
Reference
Sony KDL32BX420 Technical Triage Summary Sheet
4. Follow the troubleshooting charts in the technical guides to isolate the board.
AZ2UK
CHASSIS:
5. Chart Color Code
Video - missing or distorted
1. Confirm the symptom from the customer.
RED DOT: Most likely defective part
BLACK TEXT: Board and Part # that may correct the symptom
BLUE TRIANGLE: Secondary possible defective part
3. Bring all the boards listed for that symptom.
2. Select that symptom from the chart.
FIGURE APPENDIX A-4. KDL-32BX420 MODELS ONLY
FOR SERIAL RANGES LISTED BELOW:
KDL-32BX420
3000001 - 5300000
KDL-32BX320/32BX321/32BX420/32BX421/40BX420/40BX421/46BX420/46BX421 A-5
Before you make the service call…
LAST UPDATED:
5/25/11
No
Power
Remote Audio
2
3
5
6
7
No Green
Power LED
(Dead Set)
Stationary
colored lines
or dots
Video 2
0nly
Tuner
Only
No video
all Inputs
No
Remote No Audio
Part #
REF #
A BOARD
▲
1-857-903-41
(FOR US/CND MODELS)
1-857-903-31
(FOR MX/LA MODELS)
455
G13 BOARD
▲
▲
1-474-297-12
456
H BOARD
1-857-898-21
108
LCD Panel
▲
▲
▲
SEE LCD PANEL
MANUAL
Problem
POWER POWER PANEL
INV
TEMP
Power LED
blinking red diagnostics
Reference
Sony KDL32BX421 Technical Triage Summary Sheet
4. Follow the troubleshooting charts in the technical guides to isolate the board.
AZ2UK
CHASSIS:
5. Chart Color Code
Video - missing or distorted
1. Confirm the symptom from the customer.
RED DOT: Most likely defective part
BLACK TEXT: Board and Part # that may correct the symptom
BLUE TRIANGLE: Secondary possible defective part
3. Bring all the boards listed for that symptom.
2. Select that symptom from the chart.
FIGURE APPENDIX A-5. KDL-32BX421 MODELS ONLY
FOR SERIAL RANGES LISTED BELOW:
KDL-32BX421
6000001 - 7200000
Click on the first or last page to see other KDL-32BX320 / KDL-32BX321 / KDL-32BX420 / KDL-32BX421 / KDL-40BX420 / KDL-40BX421 / KDL-46BX420 / KDL-46BX421 service manuals if exist.