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HDR-TD20/TD20E/TD20V/TD20VE_L2

1-1

In this unit, about 10 seconds after power is supplied to the battery terminal using the regulated power supply (8.4 V), the power is shut off 
so that the unit cannot operate.
These following method is available to prevent this.

Use the AC power adaptor.

Note the following when replacing the board.

When you replace to the repairing board, the written destination data of repairing board also might be changed to original setting.
Start the Adjust Manual in the Adjust Station and execute the “DESTINATION DATA WRITE”.
After the board replacement, the error of the built-in recording media may be displayed. In this case, execute the [DESTINATION DATA WRITE]
then the error will be cleared. If it is not cleared with [DESTINATION DATA WRITE], format the built-in recording media.

When you replace to the repairing board, get the data from the former one.
Start the Adjust Manual in the Adjust Station and perform “USB SERIAL SAVE” to get the data.

The set is shipped with a unique ID (USB Serial No.) written in it.
This ID has not been written in a new board for service, and therefore it must be entered after the board replacement.
Start the Adjust Manual in the Adjust Station and execute the “USB SERIAL No. INPUT”.

After the board replacement, execute the procedure below first.
1.  Execute the [DESTINATION DATA WRITE] of ADJUST tab in the Adjust Manual.
2.  Execute the script files below. (Refer to the flowchart in Fig. 1)

• 11DdmMmcReadTestMINI_v4.vbe
• 11DdmMmcMakePartition_v4.vbe

Note:  Download the script files from TISS Homepage.
 

When searching in the TISS Homepage, enter “IM_VC_TOOL” for keyword in the Part Number field.

Unless these script files are executed, the following symptoms may appear.
Make sure execute the above script files.
•  The internal memory is not recognized as a media.
•  The management file saved in the internal memory model cannot be repaired.
•  The internal memory cannot be formatted.

START

END

Reactive the camcorder automatically

Disconnect the USB cable,

 and turnoff the power switch.

Select the "USB CONNECT" to establish 

the connection

Execute 

the "DdmMmcReadTestMINI.vbe"

(several second)

Wait until "SetOverallReadMINI OK" display

Reactive the camcorder automatically

Execute

 the "11DdmMMCMakePartition.vbe"

(several second)

Wait until "MakePartition OK" display

During the power is turning-on,

 pull-out the AC-adapter. 

Then connect the AC-adapter Again 

(It's running with blue color monitor.)

Connect to the PC with a USB cable, 

and turn on the power switch.

* by SEUS driver

HDR-TD20/TD20E/TD20V/TD20VE_L2

1-2

If the Destination Data file included in the Adjust manual is old, “DESTINATION DATA WRITE” cannot be executed in some cases.
In that case, download a new Destination Data file from the TISS homepage according to the following procedure.

Note 1:  To perform Destination Data Write for this model, the Adjust manual of the DSC-WX50 series must have been installed.
 

Install the Adjust manual of the DSC-WX50 series in advance.

Note 2:  The actual image may differ from the image shown above.

1)  If the Destination Data file in the Adjust manual in use is old, the window shown in Fig. 1 is displayed.
 

Click the [OK] button.

2)  The Destination Data Write window opens.
 

Check the version of the Destination Data file retained in the Adjust manual.

Destination Ver. window

3)  Search the model whose new Destination Data file you want to get on the TISS homepage.
 

When the Destination Data file has been updated, a file with a name “Destination File For ‘model name’.zip” is registered.

(Example) Destination File For DSC-WX50.zip

Furthermore, the version supported by the Destination Data file is shown in the Remarks column.

Note : If the Destination Data file has not been updated, contact the Service Headquarters.

 4)  Download the Destination Data file of the relevant model and unzip the file.

5)  Execute “DESTINATION DATA WRITE” in the Adjust tab of the Adjust manual.
 

Click the [START] button.

HDR-TD20/TD20E/TD20V/TD20VE_L2

1-3

6)  Click the [File Update] button in the window.
 

7)  A file selection screen opens. Select the Destination Data file to be added and click the [Open] button.
 

8)  When the file has been successfully added, the following window opens.
 

9)  Check the Destination Ver. window and confirm that the version has been updated.

Destination Ver. window

When you replace to the repairing board, write down the sensitivity displayed on the angular velocity sensor SE7501 (PITCH/YAW).
Start the Adjust Manual in the Adjust Station and execute the “GYRO sensor sensitivity adj”.

Note: The sensor sensitivity of SE7501 (PITCH/YAW) on JK-404 board is written only repair parts.

When replacing the lens, write down the PITCH/YAW data given on the data sheet of the replacement lens for service.
Start the Adjust Manual in the Adjust Station and execute the “GYRO sensor sensitivity Adj”.

PITCH data

YAW data

L2
L1

P.PP/Y.YY

P.PP/Y

.YY

SE7501

JK-404 BOARD (SIDE A)

YY

PP

G1

G2

PP: PITCH sensor sensitivity
YY: YAW sensor sensitivity

HDR-TD20/TD20E/TD20V/TD20VE_L2

1-4

When problems occur while the unit is operating, the self-diagnosis 
function starts working, and displays on the Viewfinder or the LCD 
screen what to do.
This function consists of two display; self-diagnosis display and service 
mode display.Details of the self-diagnosis functions are provided in the 
Instruction manual.

When problems occur while the unit is operating, the counter of the 
Viewfinder or the LCD screen shows a 4-digit display consisting of an 
alphabet and numbers,
which blinks at 3.2 Hz. This 5-character display indicates the “repaired 
by:”, “block” in which the problem occurred, and “detailed code”of the 
problem.

0 0

3 2

C

Repaired by:

Refer to “1-6-3. Self-diagnosis Code Tabl e”.

Indicates the appropriate
step to be taken.
E.g.
13 ....
32 ....Turn on power again.

Block

Detailed Code

Blinks at 3.2 Hz

C : Corrected by customer
E : Corrected by service

engineer

Format the “memory card”.

LCD screen

Self-diagnosis Code

Symptom/State

Correction

Repaired by:

Block

Function

Detailed

Code

C

0

4

0

0

Non-standard battery is used.

Use the InfoLITHIUM battery.

C

0

6

0

0

The battery pack temperature is high.

Change the battery pack or place it in a cool place.

C

1

3

0

1

Memory card is unformatted.
Memory card is broken.

Format the memory card.
Insert a new memory card.

C

1

3

0

2

Access error

Remove the power source. Reconnect it again and operate your cam-
corder again.

C

1

3

0

3

Access error (External media)

Turn power off and turn power on again.

C

1

3

0

4

Drive fault (External media)

Turn power off and turn power on again.

C

E

3

2

6

1

6

0

0

0

Difficult to adjust focus
(Cannot initialize focus)

Retry turn the power on by the power switch. If it does not recover, 
check the focus MR sensor of lens device (pin 1 to 4 of CN1012 on 
the VC-655 board). If it is OK, check the focus motor drive IC (IC5701 
on the VC-655 board).

E

2

0

0

0

Flash memory data are rewritten.

Make flash memory data correct value. (Note 1)

E

3

1

0

0

Drive fault

Turn power off and turn power on again.

Note 1: Start the Adjust Manual in the Adjust Station and refer to the “DESTINATON DATA WRITE”.
Note 2: Functions of codes with * mark are not provided in this unit.

(                                           )

Self-diagnosis Code

Symptom/State

Correction

Repaired by:

Block

Function

Detailed

Code

E

6

1

1

0

Zoom operations fault
(Cannot initialize zoom lens.)

Inspect the lens device zoom reset signal (pin eg of CN1012 or pin eg 
of CN1014 on the VC-655 board) when zooming is performed when 
the zoom lever is operated, and the zoom motor drive circuit (IC5701 
on the VC-655 board) when zooming is not performed.

E

6

1

1

1

The abnormalities in initialization of the focus 
lens and the abnormalities in initialization of 
the zoom lens occurred simultaneously.

Check both C: 32: 60 and E: 61: 10 of the self-diagnosis code.

E

6

1

3

0

Reset position detection error on the stepper 
iris initializing

Turn the power on to open lens barrier. Disconnect the battery or power 
cord, and then connect again.
Confirm that the iris blades in lens are working.
If iris blades do not working, check the iris motor drive IC in lens 
drive block (CN1012 pin wg, wh or CN1014 pin wg, wh on VC-655 
board).
If iris blades work normally, confirm that they are closing completely 
and confirm following item.
･  Case of the iris blades do not close normally Replace the lens de-

vice).

･  Case of “E: 61: 30” is appeared and iris blades closed completely.
  Confirm that communication with lens device is normal.
･ Case of LCD is not displayed normally Check that connection 

between lens device (CM-123 board) and CN1012 or CN1014 on 
VC-655 board by FP-1505 flexible board.

･  Case of LCD is displayed normally Replace the lens device.

E

6

2

0

0

Handshake correction function does not work 
well. (With PITCH angular velocity sensor 
output stopped.)

Inspect PITCH angular velocity sensors (SE7501 on the JK-404 board) 
peripheral circuits.

E

6

2

0

1

Handshake correction function does not work 
well. (With YAW angular velocity sensor 
output stopped.)

Inspect YAW angular velocity sensors (SE7501 on the JK-404 board) 
peripheral circuits.

E

6

2

0

2

Abnormality of IC for steadyshot.

Refer to [1-7-1. E : 62 : 02 (Abnormality of IC for Steadyshot) Oc-
curred].

E

6

2

0

3

IC for steadyshot and micro controller com-
munication abnormality among.

Inspect the steadyshot circuit (IC5501 on the VC-655 board).

E

6

2

0

4

I m a g e   v i b r a t i o n   c o r r e c t i o n   d u r i n g
handshake function does not work.

Inspect the image vibration angular velocity sensors (SE7701 on the 
VC-655 board) peripheral circuits.

E

6

2

1

0

Shift lens initializing failure.

Replacement of lens device. (Note 3) If an error occurs again, replace 
the VC-655 board.

E

6

2

1

1

Shift lens overheating (Pitch)

Refer to [1-7-2. E : 62 : 11 (Shift Lens Overheating (Pitch)) Occurred].

E

6

2

1

2

Shift lens overheating (Yaw)

Refer to [1-7-3. E : 62 : 12 (Shift Lens Overheating (Yaw)) Occurred].

E

6

2

2

0

Abnormality of thermistor.

Refer to [1-7-4. E : 62 : 20 (Abnormality of Thermistor) Occurred].

E

9

1

0

1

Abnormality when flash is being charged.

Checking of flash unit or replacement of FP-1501 flexible board.

E

9

1

0

2

Abnormality of flash unit.

Checking of flash unit or replacement of FP-1501 flexible board.

E

9

1

0

3

Abnormality of flash unit Temperature 
detection.

Checking of flash unit or replacement of FP-1501 flexible board.

E

9

2

0

1

Battery current value goes over the max 
discharge current

Check the remaining battery power because this symptom maybe 
depended on the remaining battery level, and confirm whether or 
not the symptom is occurred after replacing the battery. If the symp-
tom is still occurred, overhaul inspection is needed. Connect the 
CN8002 of VC-655 board with CN1001 of  VC-655 board.
Check each output of DC/DC converter (IC4301) on CN1005 of 
VC-655 board with the AC adaptor connected DC JACK. 
(The minimum connection to periphery)

E

9

4

0

0

Fault of writing or erasing the flash memory

Inspect the flash memory (IC8101, IC8201 on the MM-103 board).

E

9

4

0

1

Internal flash memory fault

Inspect the flash memory (IC8101, IC8201 on the MM-103 board).

E

9

4

0

2

BGM data error

Check the CPU (IC1301 on the VC-655 board).

E

9

5

0

0

GPS hardware error

Turn power off and turn power on again.

E

9

6

0

0

Map area mount error

Turn power off and turn power on again.

E

9

7

0

0

Projector  hardware error

Turn power off and turn power on again.

Note 3: When the lens device was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.

After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.

*

*

*