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HDR-GW55VE/GW77/GW77E/GW77V/GW77VE_L2

1-9

3)  Search the model whose new Destination Data file you want to get on the TISS homepage.
 

When the Destination Data file has been updated, a file with a name “Destination File For ‘model name’.zip” is registered.

(Example) Destination File For DSC-WX50.zip

Furthermore, the version supported by the Destination Data file is shown in the Remarks column.

Note : If the Destination Data file has not been updated, contact the Service Headquarters.

 4)  Download the Destination Data file of the relevant model and unzip the file.

5)  Execute “DESTINATION DATA WRITE” in the Adjust tab of the Adjust manual.
 

Click the [START] button.

6)  Click the [File Update] button in the window.
 

7)  A file selection screen opens. Select the Destination Data file to be added and click the [Open] button.
 

8)  When the file has been successfully added, the following window opens.
 

9)  Check the Destination Ver. window and confirm that the version has been updated.

Destination Ver. window

HDR-GW55VE/GW77/GW77E/GW77V/GW77VE_L2

1-10

When you replace to the repairing board, write down the sensitivity displayed on the angular velocity sensor SE7501 (PITCH/YAW).
Start the Adjust Manual in the Adjust Station and execute the “GYRO sensor sensitivity adj”.

YY  PP

SE7501

PP: PITCH sensor sensitivity

YY: YAW sensor sensitivity

G2

G1

Note: The sensor sensitivity of SE7501 (PITCH/YAW) on CM-128 board is written only repair parts.

When replacing the lens, write down the PITCH/YAW data given on the data sheet of the replacement lens for service.
Start the Adjust Manual in the Adjust Station and execute the “GYRO sensor sensitivity Adj”.

PITCH data

YAW data

L2
L1

P.PP/Y.YY

P.

PP

/Y.

YY

When problems occur while the unit is operating, the self-diagnosis 
function starts working, and displays on the LCD screen what to do.
This function consists of two display; self-diagnosis display and service 
mode display.Details of the self-diagnosis functions are provided in the 
Instruction manual.

When problems occur while the unit is operating, the counter of the LCD 
screen shows a 4-digit display consisting of an alphabet and numbers,
which blinks at 3.2 Hz. This 5-character display indicates the “repaired 
by:”, “block” in which the problem occurred, and “detailed code”of the 
problem.

0 0

3 2

C

Repaired by:

Refer to “1-10-3

. Self-diagnosis Code Tabl e”.

Indicates the appropriate
step to be taken.
E.g.
13 ....
32 ....Turn on power again.

Block

Detailed Code

Blinks at 3.2 Hz

C : Corrected by customer
E : Corrected by service

engineer

Format the “memory card”.

LCD screen

Self-diagnosis Code

Symptom/State

Correction

Repaired by:

Block

Function

Detailed

Code

C

0

4

0

0

Non-standard battery is used.

Use the InfoLITHIUM battery.

C

0

6

0

0

The battery pack temperature is high.

Change the battery pack or place it in a cool place.

C

1

3

0

1 

Memory card is unformatted.
Memory card is broken.

Format the memory card.
Insert a new memory card.

C

1

3

0

2

Access error

Remove the power source. Reconnect it again and operate your cam-
corder again.

C

1

3

0

3

Access error (External media)

Turn power off and turn power on again.

C

1

3

0

4

Drive fault (External media)

Turn power off and turn power on again.

C

E

3

2

6

1

6

0

0

0

Difficult to adjust focus
(Cannot initialize focus)

Retry turn the power on by the power switch. If it does not recover, check 
the focus sensor of lens block (pin 2 of CN1001 on the VC-657 board). 
If it is OK, check the focus motor drive IC (IC5501 on the VC-657 board).

E

2

0

0

0

Flash memory data are rewritten.

Make flash memory data correct value. (Note 1)

E

3

1

0

0

Drive fault

Turn power off and turn power on again.

Note 1: Start the Adjust Manual in the Adjust Station and refer to the “DESTINATION DATA WRITE”.
Note 2: Functions of codes with * mark are not provided in this unit.

*

*

*

(                                           )

*

*

HDR-GW55VE/GW77/GW77E/GW77V/GW77VE_L2

1-11

Self-diagnosis Code

Symptom/State

Correction

Repaired by:

Block

Function

Detailed

Code

E

6

1

1

0

Zoom operations fault
(Cannot initialize zoom lens.)

Inspect the lens block zoom sensor signal (pin 5 of CN1001 on the 
VC-657 board) when zooming is performed when the zoom lever is 
operated, and the zoom motor drive circuit (IC5501 on the VC-657 
board) when zooming is not performed.

E

6

1

1

1

The abnormalities in initialization of the focus 
lens and the abnormalities in initialization of 
the zoom lens occurred simultaneously.

Check both C: 32: 60 and E: 61: 10 of the self-diagnosis code.

E

6

1

3

0

Reset position detection error on the stepper 
iris initializing

Turn the power on to open lens barrier. Disconnect the battery or power 
cord, and then connect again.
Confirm that the iris blades in lens are working.
If iris blades do not working, check the iris motor drive IC in lens 
drive block (CN1001 pin qf, qg on VC-657 board).
If iris blades work normally, confirm that they are closing completely 
and confirm following item.
･  Case of the iris blades do not close normally Replace the lens block).
･  Case of “E: 61: 30” is appeared and iris blades closed completely.
  Confirm that communication with lens block is normal.
･  Case of LCD is not displayed normally Check that connection be-

tween CN7502 on CM-128 board and CN1004 on VC-657 board 
by FP-1524 flexible board.

･  Case of LCD is displayed normally Replace the lens block.

E

6

2

0

0

Handshake correction function does not work 
well. (With PITCH angular velocity sensor 
output stopped.)

Inspect PITCH angular velocity sensors (SE7501 on the CM-128 
board) peripheral circuits.

E

6

2

0

1

Handshake correction function does not work 
well. (With YAW angular velocity sensor 
output stopped.)

Inspect YAW angular velocity sensors (SE7501 on the CM-128 board) 
peripheral circuits.

E

6

2

0

2

Abnormality of IC for steadyshot.

Refer to [1-11-1. E : 62 : 02 (Abnormality of IC for Steadyshot) Oc-
curred].

E

6

2

0

3

IC for steadyshot and micro controller com-
munication abnormality among.

Inspect the steadyshot circuit (IC5501 on the VC-657 board).

E

6

2

0

4

I m a g e   v i b r a t i o n   c o r r e c t i o n   d u r i n g
handshake function does not work.

Inspect the image vibration angular velocity sensors (SE7701 on the 
VC-657 board) peripheral circuits.

E

6

2

1

0

Shift lens initializing failure.

Replacement of lens block. (Note 3) If an error occurs again, replace 
the VC-657 board.

E

6

2

1

1

Shift lens overheating (Pitch)

Refer to [1-11-2. E : 62 : 11 (Shift Lens Overheating (Pitch)) Occurred].

E

6

2

1

2

Shift lens overheating (Yaw)

Refer to [1-11-3. E : 62 : 12 (Shift Lens Overheating (Yaw)) Occurred].

E

6

2

2

0

Abnormality of thermistor.

Refer to [1-11-4. E : 62 : 20 (Abnormality of Thermistor) Occurred].

E

9

1

0

1

Abnormality when flash is beingcharged.

Check or replace the flash or charging capacitor.

E

9

1

0

2

Abnormality of LED Video light.

Turn power off and turn power on again.

E

9

1

0

3

Abnormality of LED Video light  Tempera-
ture detection.

Turn power off and turn power on again.

E

9

2

0

1

Battery current value goes over the max 
discharge current

Check the remaining battery power because this symptom maybe 
depended on the remaining battery level, and confirm whether or 
not the symptom is occurred after replacing the battery. If the symp-
tom is still occurred, overhaul inspection is needed. 

E

9

4

0

0

Fault of writing or erasing the flash mem-
ory

Inspect the flash memory (IC8101 on the VC-657 board).

E

9

4

0

1

Internal flash memory fault

Inspect the flash memory (IC8101 on the VC-657 board).

E

9

4

0

2

BGM data error

Check the CPU (IC1301 on the VC-657 board).

*

*

Self-diagnosis Code

Symptom/State

Correction

Repaired by:

Block

Function

Detailed

Code

E

9

5

0

0

GPS hardware error

GW55VE/GW77V/GW77VE:
Check whether the FP-1530 flexible board is broken,and check 
whether it is inserted imperfectly.
If there is no problem the flexible board, inspect or replacement of 
the GP-055 board.

E

9

6

0

0

Map area mount error

GW55VE/GW77V/GW77VE:
Inspect or replacement of the VC-657 board.

E

9

7

0

0

Projector  hardware error

Turn power off and turn power on again.

Note 3: When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.

After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.

C5526

C5527

C5528

C5529

R5505

IC5501

*

*

HDR-GW55VE/GW77/GW77E/GW77V/GW77VE_L2

1-12

about 330 msec

Note: The length of low section will vary a little depending on the conditions.

Order

Procedure

1

Turn the power OFF.

2

While measuring with an oscilloscope the output voltage of R5505 in the periphery of IC5501 on the VC-657 board, turn the power ON 
to check that the output voltage immediately after the power on change as shown in Fig. 2.

3

If the output voltage change as shown in Fig. 2, replace the lens block (Note). If it does not change as shown in Fig. 2, inspect the camera 
control circuit (IC1301 of VC-657 board) periphery.

Note:  When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.

After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.

Order

Order

1

Start the Adjust Manual in the Adjust Station and execute the [Measure to E:62:11/12] on the [SERVICE] tab.

2

Check if the shift lens moves while setting the order 1.
If the shift lens does not move, replace the lens block (Note).
When the shift lens moved, proceed to the order 3.

3

While setting the order 1, measure with an oscilloscope the output voltage of C5526 and C5527 in the periphery of IC5501 on the VC-
657 board to check the output voltage varies.

4

If the output voltage does not vary, replace the lens block (Note).
When the output voltage varied, proceed to the order 5.

5

Turn the power OFF.

6

While measuring with an oscilloscope the output voltage of R5505 in the periphery of IC5501 on the VC-657 board, turn the power 
ON to check that the output voltage immediately after the power on rise to 3V.

7

If the output voltage rise to 3V, replace the lens block(Note).
If it does not rise to 3V, inspect the camera control circuit (IC1301 and IC5501 on the VC-657 board) periphery.

Note:  When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
 

After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.

Order

Order

1

Start the Adjust Manual in the Adjust Station and execute the [Measure to E:62:11/12] on the [SERVICE] tab.

2

Check if the shift lens moves while setting the order 1.
If the shift lens does not move, replace the lens block (Note).
When the shift lens moved, proceed to the order 3.

3

While setting the order 1, measure with an oscilloscope the output voltage of C5528 and C5529 in the periphery of IC5501 on the VC-
657 board to check the output voltage varies.

4

If the output voltage does not vary, replace the lens block (Note).
When the output voltage varied, proceed to the order 5.

5

Turn the power OFF.

6

While measuring with an oscilloscope the output voltage of R5505 in the periphery of IC5501 on the VC-657 board, turn the power 
ON to check that the output voltage immediately after the power on rise to 3V.

7

If the output voltage rise to 3V, replace the lens block(Note).
If it does not rise to 3V, inspect the camera control circuit (IC1301 and IC5501 on the VC-657 board) periphery.

Note:  When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
 

After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.

Order

Procedure

1

Turn the power ON.

2

Confirm the connections of flexible flat cables and connectors between the lens block and VC-657 board.

3

In case of no malfunction of connections, replace the lens block with new one (Note) . When the error has occurred in spite of the lens 
replacement, replace VC-657 board with new one.

Note:  When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.

After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.