Sony DVP-K370 (serv.man2) Service Manual ▷ View online
1-18E
72
Operation
The remote does not function.
, There are obstacles between the remote and
the player.
, The distance between the remote and the
player is too far.
, The remote is not pointed at the remote
sensor on the player.
, The batteries in the remote are weak.
The disc does not play.
, The disc is turned over.
Insert the disc with the playback side facing
down on the disc tray.
down on the disc tray.
, The disc is skewed.
, The player cannot play certain discs (page 6).
, The region code on the DVD does not match
the player.
, Moisture has condensed inside the player
(page 3).
, The player cannot play CD-Rs, CD-RWs,
DVD-Rs, or DVD-RWs (video mode) that
are not finalized (page 6).
are not finalized (page 6).
The MP3 audio track cannot be played
(page 34).
(page 34).
, The DATA CD is not recorded in the MP3
format that conforms to ISO9660 Level 1/
Level 2 or Joliet.
Level 2 or Joliet.
, The MP3 audio track does not have the
extension “ .MP3.”
, The data is not formatted in MP3 even
though it has the extension “ .MP3.”
, The data is not MPEG1 Audio Layer 3 data.
, The player cannot play audio tracks in
MP3PRO format.
The title of the MP3 audio album or track
is not correctly displayed.
is not correctly displayed.
, The player can only display numbers and
alphabet. Other characters are displayed as
“
“
*
.”
The disc does not start playing from the
beginning.
beginning.
, Programme Play, Shuffle Play, Repeat Play,
or A-B Repeat Play has been selected (page
35).
35).
, Resume play has taken effect (page 31).
The player starts playing the disc
automatically.
automatically.
, The disc features an auto playback function.
, “ AUTO PLAY” in “ CUSTOM SETUP” is
set to “ ON” (page 67).
Playback stops automatically.
, While playing discs with an auto pause
signal, the player stops playback at the auto
pause signal.
pause signal.
You cannot perform some functions such
as Stop, Search, Slow-motion Play,
Repeat Play, Shuffle Play, or Programme
Play.
as Stop, Search, Slow-motion Play,
Repeat Play, Shuffle Play, or Programme
Play.
, Depending on the disc, you may not be able
to do some of the operations above. See the
operating manual that comes with the disc.
operating manual that comes with the disc.
The language for the sound track cannot
be changed.
be changed.
, Try using the DVD’s menu instead of the
direct selection button on the remote (page
32).
32).
, Multilingual tracks are not recorded on the
DVD being played.
, The DVD prohibits the changing of the
language for the sound track.
The subtitle language cannot be changed
or turned off.
or turned off.
, Try using the DVD’s menu instead of the
direct selection button on the remote (page
32).
32).
, Multilingual subtitles are not recorded on
the DVD being played.
, The DVD prohibits the changing of the
subtitles.
The angles cannot be changed.
, Try using the DVD’s menu instead of the
direct selection button on the remote (page
32).
32).
, Multi-angles are not recorded on the DVD
being played.
, The angle can only be changed when the
“ ANGLE” indicator lights up on the front
panel display (page 9).
panel display (page 9).
, The DVD prohibits changing of the angles.
73
A
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a
l In
fo
fo
rm
a
tio
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n
The player does not operate properly.
, When static electricity, etc., causes the
player to operate abnormally, unplug the
player.
player.
Nothing is displayed on the front panel
display.
display.
, “ DIMMER” in “ CUSTOM SETUP” is set
to “ OFF.” Set “ DIMMER” to “ BRIGHT” or
“ DARK” (page 67).
“ DARK” (page 67).
5 numbers or letters are displayed on the
screen and on the front panel display.
screen and on the front panel display.
, The self-diagnosis function was activated.
(See the table on page 73.)
The disc tray does not open and “LOCKED”
appears on the front panel display.
appears on the front panel display.
, Child Lock is set (page 29).
The disc tray does not open and “TRAY
LOCKED” appears on the front panel
display.
LOCKED” appears on the front panel
display.
, Contact your Sony dealer or local
authorized Sony service facility.
“Data error” appears on the TV screen
when playing a DATA CD.
when playing a DATA CD.
, The MP3 audio track you want to play is
broken.
, The data is not MPEG 1 Audio Layer 3 data.
Self-diagnosis Function
(When letters/numbers appear in the
display)
When the self-diagnosis function is activated
to prevent the player from malfunctioning, a
five-character service number (e.g., C 13 50)
with a combination of a letter and four digits
appears on the screen and the front panel
display. In this case, check the following
table.
to prevent the player from malfunctioning, a
five-character service number (e.g., C 13 50)
with a combination of a letter and four digits
appears on the screen and the front panel
display. In this case, check the following
table.
First three
characters of
the service
number
characters of
the service
number
Cause and/or corrective
action
action
C 13
The disc is dirty.
, Clean the disc with a soft
cloth (page 7).
C 31
The disc is not inserted
correctly.
correctly.
, Re-insert the disc
correctly.
E XX
(xx is a number)
(xx is a number)
To prevent a malfunction, the
player has performed the
self-diagnosis function.
player has performed the
self-diagnosis function.
, Contact your nearest
Sony dealer or local
authorized Sony service
facility and give the 5-
character service number.
Example: E 61 10
authorized Sony service
facility and give the 5-
character service number.
Example: E 61 10
C:13:50
74
Glossary
Chapter (page 9)
Sections of a picture or a music feature that
are smaller than titles. A title is composed of
several chapters. Depending on the disc, no
chapters may be recorded.
Sections of a picture or a music feature that
are smaller than titles. A title is composed of
several chapters. Depending on the disc, no
chapters may be recorded.
Dolby Digital (page 24, 70)
Digital audio compression technology
developed by Dolby Laboratories. This
technology conforms to 5.1-channel surround
sound. The rear channel is stereo and there is
a discrete subwoofer channel in this format.
Dolby Digital provides the same 5.1 discrete
channels of high quality digital audio found in
Dolby Digital cinema audio systems. Good
channel separation is realized because all of
the channel data are recorded discretely and
little deterioration is realized because all
channel data processing is digital.
Digital audio compression technology
developed by Dolby Laboratories. This
technology conforms to 5.1-channel surround
sound. The rear channel is stereo and there is
a discrete subwoofer channel in this format.
Dolby Digital provides the same 5.1 discrete
channels of high quality digital audio found in
Dolby Digital cinema audio systems. Good
channel separation is realized because all of
the channel data are recorded discretely and
little deterioration is realized because all
channel data processing is digital.
Dolby Surround (Pro Logic) (page 23)
Audio signal processing technology that
Dolby Laboratories developed for surround
sound. When the input signal contains a
surround component, the Pro Logic process
outputs the front, centre and rear signals. The
rear channel is monaural.
Audio signal processing technology that
Dolby Laboratories developed for surround
sound. When the input signal contains a
surround component, the Pro Logic process
outputs the front, centre and rear signals. The
rear channel is monaural.
DTS (page 24, 70)
Digital audio compression technology that
Digital Theater Systems, Inc. developed. This
technology conforms to 5.1-channel surround
sound. The rear channel is stereo and there is
a discrete subwoofer channel in this format.
DTS provides the same 5.1 discrete channels
of high quality digital audio.
Good channel separation is realized because
all of the channel data is recorded discretely
and little deterioration is realized because all
channel data processing is digital.
Digital audio compression technology that
Digital Theater Systems, Inc. developed. This
technology conforms to 5.1-channel surround
sound. The rear channel is stereo and there is
a discrete subwoofer channel in this format.
DTS provides the same 5.1 discrete channels
of high quality digital audio.
Good channel separation is realized because
all of the channel data is recorded discretely
and little deterioration is realized because all
channel data processing is digital.
DVD (page 6)
A disc that contains up to 8 hours of moving
pictures even though its diameter is the same
as a CD.
The data capacity of a single-layer and single-
sided DVD is 4.7 GB (Giga Byte), which is 7
times that of a CD. The data capacity of a
double-layer and single-sided DVD is 8.5
A disc that contains up to 8 hours of moving
pictures even though its diameter is the same
as a CD.
The data capacity of a single-layer and single-
sided DVD is 4.7 GB (Giga Byte), which is 7
times that of a CD. The data capacity of a
double-layer and single-sided DVD is 8.5
GB, a single-layer and double-sided DVD is
9.4 GB, and double-layer and double-sided
DVD is 17GB.
The picture data uses the MPEG 2 format, one
of the worldwide standards of digital
compression technology. The picture data is
compressed to about 1/40 (average) of its
original size. The DVD also uses a variable
rate coding technology that changes the data
to be allocated according to the status of the
picture. Audio information is recorded in a
multi-channel format, such as Dolby Digital,
allowing you to enjoy a more real audio
presence.
Furthermore, various advanced functions
such as the multi-angle, multilingual, and
Parental Control functions are provided with
the DVD.
9.4 GB, and double-layer and double-sided
DVD is 17GB.
The picture data uses the MPEG 2 format, one
of the worldwide standards of digital
compression technology. The picture data is
compressed to about 1/40 (average) of its
original size. The DVD also uses a variable
rate coding technology that changes the data
to be allocated according to the status of the
picture. Audio information is recorded in a
multi-channel format, such as Dolby Digital,
allowing you to enjoy a more real audio
presence.
Furthermore, various advanced functions
such as the multi-angle, multilingual, and
Parental Control functions are provided with
the DVD.
Index (CD)/Video Index (VIDEO CD) (page
9)
A number that divides a track into sections to
easily locate the point you want on a CD or
VIDEO CD. Depending on the disc, no index
may be recorded.
9)
A number that divides a track into sections to
easily locate the point you want on a CD or
VIDEO CD. Depending on the disc, no index
may be recorded.
MPEG audio (page 24, 70)
International standard coding system used to
compress audio digital signals authorized by
ISO/IEC. MPEG 1 conforms to up to 2-
channel stereo. MPEG 2, used on DVDs,
conforms to up to 7.1-channel surround.
International standard coding system used to
compress audio digital signals authorized by
ISO/IEC. MPEG 1 conforms to up to 2-
channel stereo. MPEG 2, used on DVDs,
conforms to up to 7.1-channel surround.
Scene (page 9)
On a VIDEO CD with PBC (playback
control) functions, the menu screens, moving
pictures and still pictures are divided into
sections called “ scenes.”
On a VIDEO CD with PBC (playback
control) functions, the menu screens, moving
pictures and still pictures are divided into
sections called “ scenes.”
Title (page 9)
The longest section of a picture or music
feature on a DVD, movie, etc., in video
software, or the entire album in audio
software.
The longest section of a picture or music
feature on a DVD, movie, etc., in video
software, or the entire album in audio
software.
Track (page 9)
Sections of a picture or a music feature on a
CD or VIDEO CD (the length of a song).
Sections of a picture or a music feature on a
CD or VIDEO CD (the length of a song).
76
Language Code List
For details, see pages 50, 53, 65.
The language spellings conform to the ISO 639: 1988 (E/F) standard.
The language spellings conform to the ISO 639: 1988 (E/F) standard.
Code Language
Code Language
Code Language
Code Language
1027 Afar
1028 Abkhazian
1032 Afrikaans
1039 Amharic
1044 Arabic
1045 Assamese
1051 Aymara
1052 Azerbaijani
1053 Bashkir
1057 Byelorussian
1059 Bulgarian
1060 Bihari
1061 Bislama
1066 Bengali;
1028 Abkhazian
1032 Afrikaans
1039 Amharic
1044 Arabic
1045 Assamese
1051 Aymara
1052 Azerbaijani
1053 Bashkir
1057 Byelorussian
1059 Bulgarian
1060 Bihari
1061 Bislama
1066 Bengali;
Bangla
1067 Tibetan
1070 Breton
1079 Catalan
1093 Corsican
1097 Czech
1103 Welsh
1105 Danish
1109 German
1130 Bhutani
1142 Greek
1144 English
1145 Esperanto
1149 Spanish
1150 Estonian
1151 Basque
1157 Persian
1165 Finnish
1166 Fiji
1171 Faroese
1174 French
1181 Frisian
1070 Breton
1079 Catalan
1093 Corsican
1097 Czech
1103 Welsh
1105 Danish
1109 German
1130 Bhutani
1142 Greek
1144 English
1145 Esperanto
1149 Spanish
1150 Estonian
1151 Basque
1157 Persian
1165 Finnish
1166 Fiji
1171 Faroese
1174 French
1181 Frisian
1183 Irish
1186 Scots Gaelic
1194 Galician
1196 Guarani
1203 Gujarati
1209 Hausa
1217 Hindi
1226 Croatian
1229 Hungarian
1233 Armenian
1235 Interlingua
1239 Interlingue
1245 Inupiak
1248 Indonesian
1253 Icelandic
1254 Italian
1257 Hebrew
1261 Japanese
1269 Yiddish
1283 Javanese
1287 Georgian
1297 Kazakh
1298 Greenlandic
1299 Cambodian
1300 Kannada
1301 Korean
1305 Kashmiri
1307 Kurdish
1311 Kirghiz
1313 Latin
1326 Lingala
1327 Laothian
1332 Lithuanian
1334 Latvian;
1186 Scots Gaelic
1194 Galician
1196 Guarani
1203 Gujarati
1209 Hausa
1217 Hindi
1226 Croatian
1229 Hungarian
1233 Armenian
1235 Interlingua
1239 Interlingue
1245 Inupiak
1248 Indonesian
1253 Icelandic
1254 Italian
1257 Hebrew
1261 Japanese
1269 Yiddish
1283 Javanese
1287 Georgian
1297 Kazakh
1298 Greenlandic
1299 Cambodian
1300 Kannada
1301 Korean
1305 Kashmiri
1307 Kurdish
1311 Kirghiz
1313 Latin
1326 Lingala
1327 Laothian
1332 Lithuanian
1334 Latvian;
Lettish
1345 Malagasy
1347 Maori
1349 Macedonian
1350 Malayalam
1352 Mongolian
1353 Moldavian
1356 Marathi
1357 Malay
1358 Maltese
1363 Burmese
1365 Nauru
1369 Nepali
1376 Dutch
1379 Norwegian
1393 Occitan
1403 (Afan)Oromo
1408 Oriya
1417 Punjabi
1428 Polish
1435 Pashto;
1349 Macedonian
1350 Malayalam
1352 Mongolian
1353 Moldavian
1356 Marathi
1357 Malay
1358 Maltese
1363 Burmese
1365 Nauru
1369 Nepali
1376 Dutch
1379 Norwegian
1393 Occitan
1403 (Afan)Oromo
1408 Oriya
1417 Punjabi
1428 Polish
1435 Pashto;
Pushto
1436 Portuguese
1463 Quechua
1481 Rhaeto-
1463 Quechua
1481 Rhaeto-
Romance
1482 Kirundi
1483 Romanian
1489 Russian
1491 Kinyarwanda
1495 Sanskrit
1498 Sindhi
1501 Sangho
1502 Serbo-
1483 Romanian
1489 Russian
1491 Kinyarwanda
1495 Sanskrit
1498 Sindhi
1501 Sangho
1502 Serbo-
Croatian
1503 Singhalese
1505 Slovak
1506 Slovenian
1505 Slovak
1506 Slovenian
1507 Samoan
1508 Shona
1509 Somali
1511 Albanian
1512 Serbian
1513 Siswati
1514 Sesotho
1515 Sundanese
1516 Swedish
1517 Swahili
1521 Tamil
1525 Telugu
1527 Tajik
1528 Thai
1529 Tigrinya
1531 Turkmen
1532 Tagalog
1534 Setswana
1535 Tonga
1538 Turkish
1539 Tsonga
1540 Tatar
1543 Twi
1557 Ukrainian
1564 Urdu
1572 Uzbek
1581 Vietnamese
1587 Volapük
1613 Wolof
1632 Xhosa
1665 Yoruba
1684 Chinese
1697 Zulu
1508 Shona
1509 Somali
1511 Albanian
1512 Serbian
1513 Siswati
1514 Sesotho
1515 Sundanese
1516 Swedish
1517 Swahili
1521 Tamil
1525 Telugu
1527 Tajik
1528 Thai
1529 Tigrinya
1531 Turkmen
1532 Tagalog
1534 Setswana
1535 Tonga
1538 Turkish
1539 Tsonga
1540 Tatar
1543 Twi
1557 Ukrainian
1564 Urdu
1572 Uzbek
1581 Vietnamese
1587 Volapük
1613 Wolof
1632 Xhosa
1665 Yoruba
1684 Chinese
1697 Zulu
1703 Not specified
2-1
DVP-K370
SECTION 2
DISASSEMBLY
IF-092KM (GA) boards
(Page 2-6)
Optical pick-up
(KHM-270AAA)
(Page 2-3)
DC-motor,
MS-81T board
(Page 2-4)
Mechanism deck
(Page 2-3)
AV-63KM (GA) board
(Page 2-5)
Front panel assembly
(Page 2-2)
MB-103KM (GA) board
(Page 2-4)
MC-139 board
(Page 2-6)
Power block
(Page 2-5)
Case,
Tray cover assembly
(Page 2-2)
Set
NOTE: The following flow chart shows the disassembly procedure.
2-2
2-1. CASE, TRAY COVER ASSEMBLY
2-2. FRONT PANEL ASSEMBLY
NOTE: Follow the disassembly procedure in the numerical order given.
B
2
Tapping screw
8
Tray cover
assembly
7
Two claws
4
Case
1
Tapping screw
3
Three tapping screws
A
5
Insert a driver into the aperture of the unit bottom,
and move the lever of chuck cam
in the direction of arrow
in the direction of arrow
A
.
6
Pull the tray in the
direction of arrow
B
.
6
Claw
3
Claw
4
Two claws
7
Front panel
assembly
5
Two
claws
2
Tactile switch
(CN406, 5P)
1
Harness
(CN501, 5P)
2-3
2-3. MECHANISM DECK
2-4. OPTICAL PICK-UP (KHM-270AAA)
1
Two tapping screws
(+BV Sumitite B3)
(3
(3
×
6)
6
Three tapping screws
(+BV Sumitite B3)
(3
(3
×
6)
7
Mechanism deck
2
Fp support
3
Flexible flat cable (FMO-001)
(CN203, 26P)
4
Flexible flat cable (FMO-002)
(CN204, 9P)
5
Flexible flat cable (FMM-035)
(CN201, 5P)
3
Flexible flat cable (FMO-001)
(26P)
2
Flexible flat cable (FMO-002)
(9P)
5
Two insulators
4
Insulator
1
Three insulator screws
6
Optical pick-up
(KHM-270AAA)
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