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DSC-W690_L2

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When “FLASH error” (Self-diagnosis Code E : 91 : 01) occurs, to prevent any abnormal situation caused by high voltage, setting of the flash is changed 
automatically to disabling charge and flash setting.
After fixing, this setting needs to be deactivated. Flash error code can be initialized by the operations on the HOME screen.

Initializes the setting to the default setting. 
Even if you execute this function, the images are retained. 

1. MENU   

(Settings)   

(Main 

Settings)  

[Initialize]  

[OK]   

Be sure not to remove the battery pack while initializing. 

Dedicated A/V cable is not supplied with this model.
For details of the dedicated A/V cable, refer to the Note 1 on the “ACCESSORIES”.

Self-diagnosis Code

Symptom/State

Correction

Repaired by:

Block

Function

Detailed

Code

C

1

3

0

1

The internal memory has experienced a me-
dia error.

Turn the power off and on again.

The internal memory has experienced a for-
mat error.

Format the internal memory.

Memory card is unformatted.

Format the memory card.

Memory card is broken.

Insert a new memory card.

Memory card type error

Insert a supported memory card.

The camera cannot read or write data on the 
memory card.

Turn the power off and on again, or taking out and inserting the memory 
card several times.

C

3

2

0

1

Trouble with hardware

Turn the power off and on again.

E

6

2

0

2

Abnormality of IC for steadyshot.

Check of the IC for steadyshot (IC402 on the SY-328 board).

E

6

2

1

0

Lens initializing failure.

Check of the IC for steadyshot (IC402 on the SY-328 board).

E

6

2

1

1

Lens overheating (PITCH).

Check the HALL element (PITCH) of optical image stabilizer (pin wk, 
e;

 of CN401 on the SY-328 board). If it is OK, check PITCH angular 

velocity sensor (SE403 on the SY-328 board) peripheral circuits.

E

6

2

1

2

Lens overheating (YAW).

Check the HALL element (YAW) of optical image stabilizer (pin wg, 
wj

 of CN401 on the SY-328 board). If it is OK, check YAW angular 

velocity sensor (SE403 on the SY-328 board) peripheral circuits.

E

6

2

2

0

Abnormality of thermistor.

Check the OIS temp sensor of optical image stabilizer (pin 8 of 
CN401 on the SY-328 board).

E

9

1

0

1

Abnormality when flash is being charged.

Checking of flash unit or replacement of flash unit. (Note)

Note: After repair, be sure to perform “1-6. PROCESS AFTER FIXING FLASH ERROR”.

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Note: As for the figure below, this model and the shape

of the main body are different. 

Barrier Assy

Claws

Claws

Barrier Assy

Claws

Claws

Hole

Barrier

Lever

Ornamental Ring A

Barrier Tapes

Barrier Assy

Barrier Tapes

Ornamental Ring A

Disengage the four claws and remove the Barrier Assy.

Fit the four claws while inserting the Barrier Lever into the hole and attach the Barrier Assy.

Peel off the release papers of the Barrier Tapes.
Install the Ornamental Ring A and press it lightly.

Turn on the power switch and extend the lens (TELE end).
Detach the battery.
Apply alcohol to two gaps A of the Ornamental Ring A with tweezers or a fine-tipped stick as shown below.
Turn the Ornamental Ring A clockwise and counterclockwise to detach it.

Solvent

A

Tweezers

Claws

Sensors

FG Leaf

Spring

Claw

FPC Retainer

Z Retainer

Removal
1. Disengage the two claws and remove the FG Leaf Spring.
2. Remove the two Sensors.
3. Disengage the claw and remove the FPC Retainer.
4. Peel off the FPC Tape.
5. Disconnect the two Flexible Boards from the Connectors on the LF-139 Flexible Board.

6. Remove the LF-139 Flexible Board.
7. Remove the four screws and remove the Z Retainer and the Sensor.

8. Detach the Rear Mirror Plate and remove the Gear Worm Wheel, Gear A, and Gear B.

9. Remove the two screws and remove solder at two locations to detach the DC Motor Worm Assy.

Gear A

Gear B

Gear Worm

Wheel

Ribs

Rib

Rib

Rib

Boss

Boss

Screws

Screws

Screw

Sensor

Boss

Boss

Flexible Board

LF-139 Flexible Board

LF-139 Flexible Board

Flexible Board

FPC Tape

Connector

Connector

Rear Mirror

Plate

DC Motor Worm Assy

Solders

DSC-W690_L2

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Fold inside

Draw up

Claws

Sensors

OK

NG

FG Leaf

Spring

FG Leaf Spring

FG Leaf Spring

Claw

FPC Retainer

Z Retainer

Installation
1. Install the LF-139 Flexible Board to the DC Motor Worm Assy and solder the LF-139 Flexible Board at two locations.
2. Install the DC Motor Worm Assy to the Stationary Tube Assy with two screws.
3. Install the Gear Worm Wheel, Gear A, and Gear B.
4. Install the Rear Mirror Plate.

5. Install four screws and the Z Retainer. Tighten the screws in the order of numbers in the figure below.
6. Install the LF-139 Flexible Board.

7. Connect the two Flexible Boards to the Connectors on the LF-139 Flexible Board.
8. Stick the FPC Tape as shown in the figure below.
9. Install the two Sensors and attach the FG Leaf Spring.
    Note: Attach the FG Leaf Spring in the correct orientation.
10. Attach the FPC Retainer.

1

2

3

4

Screws

Screws

Screw

Sensor

LF-139 Flexible Board

LF-139 Flexible Board

Flexible Board

Flexible Board

FPC Tape

FPC Tape

Rib

Connector

Connector

Gear A

Gear B

Gear Worm

Wheel

Rear Mirror

Plate

DC Motor Worm Assy

Solders

Ribs

Rib

Rib

Rib

Boss

Boss

Boss

Boss

Claws

Sensors

FG Leaf

Spring

Claw

FPC Retainer

4. Disconnect the Flexible Board from the Connector on the LF-139 Flexible Board.

6. Disconnect the Flexible Board from the Connector on the LF-139 Flexible Board.

5. Peel off the FPC Tape.

Flexible Board

Flexible Board

FPC Tape

Connector

Connector

Ribs

Rib

Rib

Rib

Boss

Boss

Boss

Boss

LF-139 Flexible Board

Z Retainer

Screws

Screw

Sensor

7. Remove the LF-139 Flexible Board.

8. Remove the four screws and remove the Z Retainer and the Sensor.

Removal
1. Disengage the two claws and remove the FG Leaf Spring.
2. Remove the two Sensors.
3. Disengage the claw and remove the FPC Retainer.

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A

A

Flexible Board

Flexible Board

Main Body

Main Body

Rotary Cam Tube

Rotary Tube

Stationary Tube Assy

Gear A

Gear A

Gear B

Gear Worm

Wheel

Rear Mirror

Plate

9. Detach the Rear Mirror Plate and remove the Gear Worm Wheel, Gear A, and Gear B.

10. Turn the Gear in the arrow direction to extend the Mirror Plate slightly.
11. Turn portion A in the arrow direction to TELE end and remove the Flexible Board from the hole in the Stationary Tube Assy.

12. Turn portion A in the arrow direction to WIDE end and detach the Main Body from the Stationary Tube Assy.

13. Remove the Main Body in the arrow direction.
14. 

Remove the Rotary Cam Tube from the Rotary Tube in the arrow direction.

Lens Block

1 Frame Assy

Cam Tube A

3 Group Assy

Tweezers

Claw

Claw

15. Turn the 3 Group Assy approx. 20°  in the arrow direction.

16. Disengage the three Claws with tweezers.

17. Remove the Lens Block.
18. Remove the 1 Frame Assy from the Cam Tube A.