DOWNLOAD Sony DSC-RX100M4 (serv.man2) Service Manual ↓ Size: 10.6 MB | Pages: 100 in PDF or view online for FREE

If an error occurs in this unit, the self-diagnosis function starts working and a code consisting of one alphabet and a four-
digit number appears on the LCD. Classification of persons in charge, classification of faulty blocks, and details of errors
can be checked by referring to this indication of five alphanumeric characters in the self-diagnosis code table.
The history of past errors can be checked in “Usage and Diag record” on the DATA tab of the Adjust Manual.
The self-diagnosis function is also described in the operation manual.

The boards and functions used in this model are mentioned in the following table.

CD board

Imager

BT board

Battery

EV board

EVF control

LC board

LCD

MS board

Lens control, PITCH/YAW angular velocity sensor, Wireless LAN module

RL board

ROLL angular velocity sensor, Acceleration sensor

SE board

Eyepiece sensor, LCD rotation detect sensor

ST board

Flash control, NFC module

SY board

CPU, power control, Other function

Repaired by:

Block
Function

Detailed
Code

C

1 3

0 1

Memory card is unformatted or
memory card is broken.

Format the memory card.
Insert a new memory card.

C

3 2

0 1

Trouble with hardware

Turn power off and turn power on again.

E

4 1

0 0

Abnormality of the wireless LAN
module or CPU

The peripheral circuit of between CPU and wireless LAN
module may be faulty.
Replace the board that contains this peripheral circuit.

E

4 1

0 1

Abnormality of network control de-
vice

Turn power off and turn power on again.

E

6 1

0 0

Difficult to adjust focus
(Cannot initialize focus)

Turn power off and turn power on again. When this error is
not cleared, the focus control signal for the lens block may
be faulty.
Check whether this error is due to the lens or the board.
Replace the faulty lens or board.

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Repaired by:

Block
Function

Detailed
Code

E

6 1

1 0

Zoom operations fault
(Cannot initialize zoom lens)

Turn power off and turn power on again. When this error is
not cleared, operate the zoom lever and check following
items.

• When zooming is performed, the zoom control signal

for the lens block may be faulty.

• When zooming is not performed, the zoom motor

drive circuit may be faulty.

Check whether this error is due to the lens or the board.
Replace the faulty lens or board.

E

6 1

3 0

Reset position detection error on the
stepper iris initializing

Turn the power on to open lens barrier. Disconnect the bat-
tery or power cord, and then connect again. And confirm
that the iris blades in lens are working.
If iris blades do not working, check the iris motor drive cir-
cuit in lens drive block. If iris blades work normally, con-
firm that they are closing completely and confirm following
items.

• Case of the iris blades do not close normally. Replace

the lens block.

• Case of “E: 61: 30” is appeared and iris blades closed

completely. Confirm that communication with lens
block is normal.

• Case of LCD is not displayed normally, check that

connection between imager board and main board.

• Case of LCD is displayed normally, replace the lens

block.

E

6 2

0 2

Abnormality of IC for steadyshot.

Check signal line connections from CPU through steady-
shot IC to PITCH/YAW drive.
When there is no problem with the connections, replace the
board that contains this peripheral circuit.

E

6 2

1 0

Shift lens initializing failure

Replacement of lens block. 

*1

If an error occurs again, steadyshot circuit may be faulty.
Replace the board that contains this peripheral circuit.

E

6 2

1 1

Shift lens overheating (PITCH)

Check signal line connections from CPU through steady-
shot IC to PITCH/YAW drive.
When there is no problem with the connections, check
whether this error is due to the lens or the board. Replace
the faulty lens or board.

E

6 2

1 2

Shift lens overheating (YAW)

Check signal line connections from CPU through steady-
shot IC to PITCH/YAW drive.
When there is no problem with the connections, check
whether this error is due to the lens or the board. Replace
the faulty lens or board.

E

6 2

2 0

Abnormality of thermistor

Check signal line connections from CPU through steady-
shot IC to PITCH/YAW drive.
When there is no problem with the connections, check
whether this error is due to the lens or the board. Replace
the faulty lens or board.

E

9 1

0 1

Abnormality when flash is being
charged

Checking of flash unit or replacement of flash unit.

*2

E

9 2

0 0

Battery/Dry cell distinction defect

Turn power off and turn power on again.

E

9 4

0 0 

*3

Fault of writing or erasing the inter-
nal memory

Turn power off and turn power on again.

*1:

When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items. After
the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.

*2:

After check, be sure to perform 

.

*3:

Function of this code is not provided in this unit.

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Repaired by:

Block
Function

Detailed
Code

E

9 5

0 0 

*1

GPS hardware error

Check the signal line connection for GPS.
When there is no problem with the connections, replace the
board that contains this peripheral circuit.

E

9 5

0 1 

*1

Acceleration sensor hardware error

The acceleration sensor may be faulty.
Replace the board that contains this peripheral circuit.

E

9 5

0 2 

*1

Electronic compass hardware error
(GPS hardware error)

The peripheral circuit of the electronic compass may be
faulty.
Replace the board that contains this peripheral circuit.

*1:

Function of this code is not provided in this unit.

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When “FLASH error” (Self-diagnosis Code E:91:01) occurs, to prevent any abnormal situation caused by high voltage,
setting of the flash is changed automatically to disabling charge and flash setting.
After fixing, this setting needs to be deactivated.

Reset Flash Error using the Flash Error Repair Tool Ver_[].[].exe.

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