Sony DSC-P20 (serv.man3) Service Manual ▷ View online
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To unmark selected print
marks
marks
Select the images to be unmarked in
step
step
5 with the control button, then
press z.
To unmark all the print
marks
marks
Select [ALL] with b/B in step
4, then
press z. Select [OFF] with b/B, then
press z.
The
press z.
The
marks on all images are
unmarked.
To cancel marking the print
mark
mark
Select [CANCEL] with b/B in step
4
or select [EXIT] with b/B in step
7,
then press z.
Notes
• You cannot mark moving images, Clip
• You cannot mark moving images, Clip
Motion images or images recorded in
TEXT mode.
TEXT mode.
• If you mark an image recorded in TIFF
mode with a print mark, only the
uncompressed image is printed, and the
JPEG image recorded at the same time is
not printed.
uncompressed image is printed, and the
JPEG image recorded at the same time is
not printed.
• In E-mail mode, a print mark is marked on
the normal size image that is recorded at
the same time.
the same time.
Dividing a moving
image file (DIVIDE)
image file (DIVIDE)
Mode dial:
You can divide moving images
recorded in MPEG MOVIE mode. This
is convenient when there is not enough
space on a “Memory Stick” or when
attaching moving images to e-mails.
recorded in MPEG MOVIE mode. This
is convenient when there is not enough
space on a “Memory Stick” or when
attaching moving images to e-mails.
1
Set the mode dial to
and
display the moving image
you want to divide.
you want to divide.
2
Press MENU.
The menu appears.
The menu appears.
3
Select [DIVIDE] with b/B,
then press z, select [OK]
with v/V, then press z.
then press z, select [OK]
with v/V, then press z.
4
Play the moving image.
If you press z at the divide point,
[c, C] (frame forward, frame
reverse), [OK], [CANCEL] and
[EXIT] appear on the screen. If
you select [c, C] with v/V,
you can finely adjust the divide
location using b/B.
If you select [CANCEL], moving
image playback restarts and you
can reselect the divide location.
If you press z at the divide point,
[c, C] (frame forward, frame
reverse), [OK], [CANCEL] and
[EXIT] appear on the screen. If
you select [c, C] with v/V,
you can finely adjust the divide
location using b/B.
If you select [CANCEL], moving
image playback restarts and you
can reselect the divide location.
5
When you have decided the
divide point, select [OK] with
v
divide point, select [OK] with
v
/V, then press z.
6
[OK], [CANCEL] and [EXIT]
appear on the screen. Select
[OK] with v/V, then press z.
The moving image file is divided.
appear on the screen. Select
[OK] with v/V, then press z.
The moving image file is divided.
1
3
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You cannot divide the
following types of files:
following types of files:
• Clip Motion files
• Still image files
• Moving image files that are too short
• Still image files
• Moving image files that are too short
to divide
The file number changes as
follows when you divide a
file.
follows when you divide a
file.
<eg.> If you divide the
MOV00003.mpg file, the divided file
numbers become MOV00004.mpg and
MOV00005.mpg, and
MOV00003.mpg is skipped. The
divided files are saved as the latest
files.
MOV00003.mpg file, the divided file
numbers become MOV00004.mpg and
MOV00005.mpg, and
MOV00003.mpg is skipped. The
divided files are saved as the latest
files.
To cancel file division
Press [EXIT]. The image playback
screen appears.
screen appears.
To delete unwanted portions
1
Display the portion of the moving
image you want to delete and press
MENU.
image you want to delete and press
MENU.
2
Select [DELETE] with b/B, then
press z.
press z.
3
Select [OK] with v/V, then press
z.
z.
1
MOV00003.mpg
2
1
2
MOV00005.mpg
MOV00004.mpg
DIVIDE point
Divided at the designated point
Step 1: Divide the unwanted scene A.
Step 2: Divide the unwanted scene B.
Step 3:Delete the unwanted scenes
A and B.
Step 4:Only the desired scene
remains.
Notes
• You cannot divide Clip Motion files.
• You cannot recombine divided files.
• The original undivided file is not saved.
• You cannot divide Clip Motion files.
• You cannot recombine divided files.
• The original undivided file is not saved.
1
MOV00002.mpg
3
A
B
DIVIDE point
MOV00004.mpg
1
MOV00005.mpg
3
B
A
DIVIDE point
1
3
MOV00006.mpg
MOV00004.mpg
MOV00007.mpg
A
B
DELETE
DELETE
1
3
MOV00006.mpg
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Changing the setup settings (SETUP)
Set the mode dial to SET UP. The setup screen appears. You can set up the following
items with the control button. Factory settings are indicated with x.
items with the control button. Factory settings are indicated with x.
CAMERA
SETUP 1
SETUP 2
Item
Setting
Description
MOVING
IMAGE
IMAGE
x MPEG MOVIE Records the MPEG movie (pages 25, 48).
CLIP MOTION Records the Clip Motion.
DATE/TIME
DAY & TIME
DATE
DATE
x OFF
Sets whether to insert the date and time into
the image (page 52).
the image (page 52).
RED EYE
REDUCTION
REDUCTION
ON
x OFF
Reduces the red-eye phenomenon (page 23).
Item
Setting
Description
FORMAT
OK
Formats a “Memory Stick”.
Note that formatting erases all the
information recorded on a “Memory Stick”,
including even erasure protected images
(page 79).
Note that formatting erases all the
information recorded on a “Memory Stick”,
including even erasure protected images
(page 79).
CANCEL
Cancels formatting of a “Memory Stick”.
FILE NUMBER
x SERIES
Assigns numbers to files in sequence even if
the “Memory Stick” is changed.
the “Memory Stick” is changed.
RESET
Resets the file numbering each time the
“Memory Stick” is changed.
“Memory Stick” is changed.
/
LANGUAGE
x ENGLISH
Displays the menu items in English.
/JPN
Displays the menu items in Japanese.
CLOCK SET
OK
Sets the date and time (Perform the
procedure from step 3 on page 15).
procedure from step 3 on page 15).
CANCEL
Item
Setting
Description
LCD
BRIGHTNESS
BRIGHTNESS
BRIGHT
x NORMAL
DARK
Selects the LCD brightness.
This has no effect on the recorded images.
This has no effect on the recorded images.
66
Notes on [DATE/TIME]
• The date and time do not appear on the LCD screen during shooting. These appear during
• The date and time do not appear on the LCD screen during shooting. These appear during
playback.
• The date and time are not superimposed onto moving images and Clip Motion images.
LCD
BACKLIGHT
BACKLIGHT
BRIGHT
x NORMAL
Displayed only when using your camera
with the battery pack:
Selects the brightness of the LCD backlight.
Lets you set the brightness of the LCD
backlight to [BRIGHT] or [NORMAL].
Selecting [BRIGHT] makes the screen
bright and easy to see when using the
camera outdoors or in other bright locations,
but also uses up the battery charge faster.
with the battery pack:
Selects the brightness of the LCD backlight.
Lets you set the brightness of the LCD
backlight to [BRIGHT] or [NORMAL].
Selecting [BRIGHT] makes the screen
bright and easy to see when using the
camera outdoors or in other bright locations,
but also uses up the battery charge faster.
BEEP
SHUTTER
Turns on the shutter sound only. (The shutter
sound is heard when you press the shutter
button.)
sound is heard when you press the shutter
button.)
x ON
Turns on the beep/shutter sound (when you
press the control button/shutter button).
press the control button/shutter button).
OFF
Turns off the beep/shutter sound.
USB CONNECT
PTP
Switches the USB mode (page 29).
x NORMAL
POWER SAVE
x ON
Set to ON to extend the battery life when
operating the camera with batteries.
operating the camera with batteries.
OFF
When POWER SAVE is set to ON, the LCD
screen turns off while the flash is charging
(pages 11, 85).
screen turns off while the flash is charging
(pages 11, 85).
DEMO
x ON/STBY
Displayed only when you use your camera
with the AC power adaptor. [DEMO] is set
to [STBY] at the factory and the
demonstration starts about 10 minutes after
you have set the mode dial to
with the AC power adaptor. [DEMO] is set
to [STBY] at the factory and the
demonstration starts about 10 minutes after
you have set the mode dial to
or
. To
cancel the demonstration, turn off the power.
OFF
Item
Setting
Description
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Additional information
Precautions
Cleaning the LCD screen
Wipe the screen surface with a cleaning
cloth (not supplied) or a LCD cleaning kit
(not supplied) to remove fingerprints, dust,
etc.
Wipe the screen surface with a cleaning
cloth (not supplied) or a LCD cleaning kit
(not supplied) to remove fingerprints, dust,
etc.
Cleaning the camera surface
Clean the camera surface with a soft cloth
slightly moistened with water, then wipe the
surface dry. Do not use any type of solvent
such as thinner, alcohol or benzine as this
may damage the finish or the casing.
Clean the camera surface with a soft cloth
slightly moistened with water, then wipe the
surface dry. Do not use any type of solvent
such as thinner, alcohol or benzine as this
may damage the finish or the casing.
After using your camera at the
seashore or other dusty locations
Clean your camera carefully. Otherwise, the
salty air may corrode the metal fittings or
dust may enter the inside of your camera,
causing a malfunction.
seashore or other dusty locations
Clean your camera carefully. Otherwise, the
salty air may corrode the metal fittings or
dust may enter the inside of your camera,
causing a malfunction.
Your camera is designed for use between the
temperatures of 0°C and 40°C (32°F and
104°F). Recording in extremely cold or hot
places that exceed this range is not
recommended.
temperatures of 0°C and 40°C (32°F and
104°F). Recording in extremely cold or hot
places that exceed this range is not
recommended.
If the camera is brought directly from a cold
to a warm location, or is placed in a very
damp room, moisture may condense inside
or outside the camera. Should this occur, the
camera will not operate properly.
to a warm location, or is placed in a very
damp room, moisture may condense inside
or outside the camera. Should this occur, the
camera will not operate properly.
Moisture condensation occurs
easily when:
• The camera is brought from a cold location
easily when:
• The camera is brought from a cold location
such as a ski slope into a warmly heated
room.
room.
• The camera is taken from an air-
conditioned room or car interior to the hot
outdoors, etc.
outdoors, etc.
How to prevent moisture
condensation
When bringing the camera from a cold place
to a warm place, seal the camera in a plastic
bag and allow it to adapt to conditions at the
new location over a period of time (about an
hour).
condensation
When bringing the camera from a cold place
to a warm place, seal the camera in a plastic
bag and allow it to adapt to conditions at the
new location over a period of time (about an
hour).
If moisture condensation occurs
Turn off the camera and wait about an hour
for the moisture to evaporate. Note that if
you attempt to record with moisture
remaining inside the lens, you will be unable
to record clear images.
Turn off the camera and wait about an hour
for the moisture to evaporate. Note that if
you attempt to record with moisture
remaining inside the lens, you will be unable
to record clear images.
• Unplug the unit from the wall outlet
(mains) when you are not using the unit for
a long time.
a long time.
• To disconnect the power cord (mains lead),
pull it out by the plug. Never pull the
power cord (mains lead) itself.
power cord (mains lead) itself.
• Do not operate the unit with a damaged
cord (mains lead) or if the unit has been
dropped or damaged.
dropped or damaged.
• Do not bend the power cord (mains lead)
forcibly, or place a heavy object on it. This
will damage the cord (mains lead) and may
cause fire or electrical shock.
will damage the cord (mains lead) and may
cause fire or electrical shock.
• Prevent metallic objects from coming into
contact with the metal parts of the
connecting section. If this happens, a short
may occur and the unit may be damaged.
connecting section. If this happens, a short
may occur and the unit may be damaged.
• Always keep metal contacts clean.
• Do not disassemble the unit.
• Do not apply mechanical shock or drop the
• Do not disassemble the unit.
• Do not apply mechanical shock or drop the
unit.
• While the unit is in use, particularly during
charging, keep it away from AM receivers
and video equipment. AM reception and
video operation are disturbed.
and video equipment. AM reception and
video operation are disturbed.
• The unit becomes warm during use. This is
not a malfunction.
• Do not place the unit in locations that are:
— Extremely hot or cold
— Dusty or dirty
— Very humid
— Vibrating
— Dusty or dirty
— Very humid
— Vibrating
On cleaning
Note on operating
temperature
temperature
On moisture condensation
On AC power adaptor (not
supplied)
supplied)
68
• Use only the specified charger with the
charging function.
• To prevent accident from a short circuit, do
not allow metal objects to come into
contact with the battery terminals.
contact with the battery terminals.
• Keep the battery pack away from fire.
• Never expose the battery pack to
• Never expose the battery pack to
temperatures above 60°C (140°F), such as
in a car parked in the sun or under direct
sunlight.
in a car parked in the sun or under direct
sunlight.
• Keep the battery pack dry.
• Do not expose the battery pack to any
• Do not expose the battery pack to any
mechanical shock.
• Do not disassemble nor modify the battery
pack.
• Install the battery pack to the camera
securely.
• Charging while some capacity remains
does not affect the original battery
capacity.
capacity.
If any problem occurs, unplug your camera
and contact your nearest Sony dealer.
and contact your nearest Sony dealer.
This camera has an internal rechargeable
button battery for maintaining the date and
time and other settings regardless of whether
the power is on or off. This rechargeable
button battery is constantly charged as long
as you are using the camera. However, if
you use the camera for only short periods it
discharges gradually, and if you do not use
the camera at all for about one month it
becomes completely discharged. In this
case, be sure to charge this rechargeable
button battery before using the camera.
However, even if this rechargeable button
battery is not charged, you can still use the
camera as long as you do not record the date
and time.
button battery for maintaining the date and
time and other settings regardless of whether
the power is on or off. This rechargeable
button battery is constantly charged as long
as you are using the camera. However, if
you use the camera for only short periods it
discharges gradually, and if you do not use
the camera at all for about one month it
becomes completely discharged. In this
case, be sure to charge this rechargeable
button battery before using the camera.
However, even if this rechargeable button
battery is not charged, you can still use the
camera as long as you do not record the date
and time.
Charging method
Connect the camera to a wall outlet (mains)
with the AC power adaptor (not supplied),
or install a charged battery pack or new
alkaline batteries, and leave the camera for
24 hours or more with the POWER button
set to OFF.
Connect the camera to a wall outlet (mains)
with the AC power adaptor (not supplied),
or install a charged battery pack or new
alkaline batteries, and leave the camera for
24 hours or more with the POWER button
set to OFF.
On “Memory Sticks”
“Memory Stick” is a new compact, portable
and versatile IC recording medium with a
data capacity that exceeds a floppy disk.
“Memory Stick” is specially designed for
exchanging and sharing digital data among
“Memory Stick” compatible products.
Because it is removable, “Memory Stick”
can also be used for external data storage.
and versatile IC recording medium with a
data capacity that exceeds a floppy disk.
“Memory Stick” is specially designed for
exchanging and sharing digital data among
“Memory Stick” compatible products.
Because it is removable, “Memory Stick”
can also be used for external data storage.
There are two types of “Memory Sticks”:
general “Memory Sticks” and “MagicGate
Memory Sticks” that are equipped with the
MagicGate* copyright protection
technology.
You can use both types of “Memory Stick”
with your camera. However, because your
camera does not support the MagicGate
standards, data recorded with your camera is
not subject to MagicGate copyright
protection.
general “Memory Sticks” and “MagicGate
Memory Sticks” that are equipped with the
MagicGate* copyright protection
technology.
You can use both types of “Memory Stick”
with your camera. However, because your
camera does not support the MagicGate
standards, data recorded with your camera is
not subject to MagicGate copyright
protection.
∗
MagicGate is copyright protection
technology that uses encryption
technology.
technology that uses encryption
technology.
Notes
• Do not remove the “Memory Stick” while
• Do not remove the “Memory Stick” while
reading or writing data.
• Data may be damaged if:
— you remove the “Memory Stick” or turn
off your camera while reading or
writing data.
writing data.
— you use the “Memory Stick” in a
location subject to the effects of static
electricity or noise.
electricity or noise.
• Do not attach any other material than the
supplied label on the labeling position.
• Attach the label so that it does not stick out
from the proper attachment location.
• When you carry or store the “Memory
Stick,” put it in its supplied case.
• Do not touch the terminals of a “Memory
Stick” with your hand or a metal object.
• Do not strike, bend or drop the “Memory
Stick.”
• Do not disassemble or modify the
“Memory Stick.”
• Do not allow the “Memory Stick” to get
wet.
On battery pack (not supplied)
On internal rechargeable
button battery
button battery
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“Memory Stick”, ,
“MagicGate
Memory Stick” and
are trademarks of
Sony Corporation.
“MagicGate” and
are
trademarks of Sony Corporation.
About “InfoLITHIUM”
battery pack (not
supplied)
battery pack (not
supplied)
What is the “InfoLITHIUM” battery
pack?
The “InfoLITHIUM” battery pack (not
supplied) is a lithium-ion battery pack that
has functions for communicating
information related to operating conditions
between your camera and the AC power
adaptor (not supplied).
The “InfoLITHIUM” battery pack
calculates the power consumption according
to the operating conditions of your camera,
and displays the remaining battery time in
minutes.
pack?
The “InfoLITHIUM” battery pack (not
supplied) is a lithium-ion battery pack that
has functions for communicating
information related to operating conditions
between your camera and the AC power
adaptor (not supplied).
The “InfoLITHIUM” battery pack
calculates the power consumption according
to the operating conditions of your camera,
and displays the remaining battery time in
minutes.
Charging the battery pack
• Be sure to charge the battery pack before
• Be sure to charge the battery pack before
you start using your camera.
• We recommend charging the battery pack in
an ambient temperature of between 10°C to
30°C (50°F to 86°F) until the
30°C (50°F to 86°F) until the
/CHG lamp
goes out, indicating that the battery pack is
fully charged. If you charge the battery
pack outside of this temperature range, you
may not be able to efficiently charge the
battery pack.
fully charged. If you charge the battery
pack outside of this temperature range, you
may not be able to efficiently charge the
battery pack.
• After charging is completed, disconnect
the AC power adaptor from the DC IN jack
on your camera or remove the battery
pack.
on your camera or remove the battery
pack.
Effective use of the battery pack
• Battery performance decreases in low-
• Battery performance decreases in low-
temperature surroundings. So, the time that
the battery pack can be used is shorter in
cold places. We recommend the following
to use the battery pack longer:
— Put the battery pack in a pocket close to
the battery pack can be used is shorter in
cold places. We recommend the following
to use the battery pack longer:
— Put the battery pack in a pocket close to
your body to warm it up, and insert it in
your camera immediately before you
start taking shots.
your camera immediately before you
start taking shots.
• Frequently using the LCD panel wears out
the battery pack faster.
• Be certain to turn the POWER to off when
not taking shots or playing back on your
camera.
camera.
• We recommend having spare batteries
handy for two or three times the expected
shooting time, and make trial shots before
taking the actual shots.
shooting time, and make trial shots before
taking the actual shots.
• Do not expose the battery pack to water.
The battery pack is not water-resistant.
Remaining battery time indicator
• If the power goes off although the battery
• If the power goes off although the battery
remaining indicator indicates that the
battery pack has enough power to operate,
charge the battery pack fully again so that
the indication on the battery remaining
indicator is correct. Note, however, that the
correct battery indication sometimes will
not be restored if it is used in high
temperatures for a long time or left in a
fully charged state, or the battery pack is
frequently used. Regard the remaining
battery time indication as the approximate
shooting time.
battery pack has enough power to operate,
charge the battery pack fully again so that
the indication on the battery remaining
indicator is correct. Note, however, that the
correct battery indication sometimes will
not be restored if it is used in high
temperatures for a long time or left in a
fully charged state, or the battery pack is
frequently used. Regard the remaining
battery time indication as the approximate
shooting time.
How to store the battery pack
• If the battery pack will not be used for a
• If the battery pack will not be used for a
long time, use up the battery pack after
fully charging it once per year. Remove the
battery pack from your camera, then store
it in a dry, cool place. This is to maintain
the battery pack’s functions.
fully charging it once per year. Remove the
battery pack from your camera, then store
it in a dry, cool place. This is to maintain
the battery pack’s functions.
• To use the battery pack up on your camera,
leave the POWER to on in slide show
playback mode until the power goes off.
playback mode until the power goes off.
Battery life
• The battery life is limited. Battery capacity
• The battery life is limited. Battery capacity
decreases little by little as you use it more
and more, and as time passes. When the
battery operating time is shortened
considerably, a probable cause is that the
battery pack has reached the end of its life.
Please buy a new battery pack.
and more, and as time passes. When the
battery operating time is shortened
considerably, a probable cause is that the
battery pack has reached the end of its life.
Please buy a new battery pack.
• The battery life varies according to how it
is stored and operating conditions and
environment for each battery pack.
environment for each battery pack.
70
Using your camera
abroad
abroad
Power sources
You can use your camera in any
country or area with the battery charger
(not supplied) within 100 V to 240 V
AC, 50/60 Hz. Use a commercially
available AC plug adaptor
country or area with the battery charger
(not supplied) within 100 V to 240 V
AC, 50/60 Hz. Use a commercially
available AC plug adaptor
[a], if
necessary, depending on the design of
the wall outlet (mains)
the wall outlet (mains)
[b].
AC-LS1
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Troubleshooting
If you experience trouble with your camera, first check the following items. Should
your camera still not operate properly after you have made these checks, press the
reset button located on the bottom. (If you press the reset button, the date and time
setting is cleared.) Should your camera still not operate properly, consult your Sony
dealer or local authorized Sony service facility. If code displays (C:ss
your camera still not operate properly after you have made these checks, press the
reset button located on the bottom. (If you press the reset button, the date and time
setting is cleared.) Should your camera still not operate properly, consult your Sony
dealer or local authorized Sony service facility. If code displays (C:ss
ss
ss
ss:ss
ss
ss
ss)
appear on the LCD screen, the self-diagnosis display function is working
(page 79).
(page 79).
Symptom
Cause and/or Solution
The power is not turned on
if you press the POWER
button.
if you press the POWER
button.
t Press and hold down the POWER button for
approximately one second.
Your camera does not
work.
work.
• The battery level is low (the E indicator appears
on the LCD screen).
t Replace the alkaline batteries or charge the
t Replace the alkaline batteries or charge the
battery pack (pages 10, 12).
• The AC power adaptor is not connected securely.
t Connect it firmly to the DC IN jack of your
camera and a wall outlet (mains) (pages 12, 14).
• The built-in microcomputer is not working
properly.
t Disconnect and then reconnect all power
t Disconnect and then reconnect all power
sources after one minute. Then turn the power
on and check that the camera works properly.
Press the reset button located on the bottom
using a sharp-pointed object.
on and check that the camera works properly.
Press the reset button located on the bottom
using a sharp-pointed object.
Your camera cannot
record images.
record images.
• The lens cover is closed.
t Open the lens cover.
• You cannot record images while charging the flash.
• The mode dial is set to
• The mode dial is set to
or SET UP.
t Set it to
,
or
(pages 19, 25).
• No “Memory Stick” has been inserted into your
camera.
t Insert a “Memory Stick” (page 17).
t Insert a “Memory Stick” (page 17).
• The write-protect tab on the “Memory Stick” is set
to LOCK.
t Set it to the recording position.
t Set it to the recording position.
72
The LCD screen does not
light when the power is
turned on.
light when the power is
turned on.
• The power was turned off with the LCD screen set
to OFF the last time the camera was used.
t The camera retains the settings from the last
t The camera retains the settings from the last
time it was used. If you turn the power off with
the LCD screen set to OFF, the LCD is still set
to OFF the next time you turn the power on.
the LCD screen set to OFF, the LCD is still set
to OFF the next time you turn the power on.
• The LCD screen automatically turns off while the
charging lamp is flashing (page 85).
The picture is out of focus.
• The MACRO switch is set to ON.
t Set the MACRO switch to OFF to return to the
normal recording (page 24).
The resizing function does
not work.
not work.
• You cannot resize moving images, text images, Clip
Motion and uncompressed images.
Images recorded in TEXT
mode are blurry.
mode are blurry.
• Light is not striking the subject evenly.
t Adjust so that the lighting strikes the subject
evenly.
You cannot record images
in TEXT mode.
in TEXT mode.
• The mode dial is set to
.
t Set the mode dial to
.
You cannot display a print
mark.
mark.
• You cannot display print marks on moving images,
text images and Clip Motion images.
The picture is noisy.
• Your camera is placed near a TV or other
equipment that uses strong magnets.
t Move your camera away from the TV, etc.
t Move your camera away from the TV, etc.
The picture is too dark.
• You are shooting a subject with a light source
behind the subject.
t Adjust the exposure (page 50).
t Adjust the exposure (page 50).
• The brightness of the LCD screen is too low.
t Adjust the brightness of the LCD screen
(page 65).
The flash does not work.
• The flash is set to
.
t Set the flash to auto (no indicator) or
(page 23).
• The mode dial is set to
.
t Set the flash to .
• The mode dial is set to
, SETUP or
(MPEG
MOVIE).
t Set it to
t Set it to
.
The date and time are
recorded incorrectly.
recorded incorrectly.
• The date and time are not set correctly.
t Set the correct date and time (page 15).
Symptom
Cause and/or Solution
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Vertical streaks appear
when you are shooting a
very bright subject.
when you are shooting a
very bright subject.
• The smear phenomenon is happening.
t This is not a malfunction.
The battery life is short.
• You are recording/playing back images under
extremely cold temperatures.
• The battery pack is not charged enough.
t Charge the battery pack fully.
• Alkaline batteries or the battery pack is dead.
t Replace the battery (page 10).
• You are not using the recommended batteries.
t Use the recommended batteries (pages 10, 85).
The battery remaining
indicator is incorrect.
Or sufficient battery
remaining indicator is
displayed but the power
runs out soon. (when
using the “InfoLITHIUM”
battery pack)
indicator is incorrect.
Or sufficient battery
remaining indicator is
displayed but the power
runs out soon. (when
using the “InfoLITHIUM”
battery pack)
• You have used the camera for a long time in an
extremely hot or an extremely cold location.
• The battery pack is dead.
t Replace the battery pack with a new one
(page 69).
• The battery pack is discharged.
t Install a charged battery pack (pages 10, 12).
• A deviation has occurred in the remaining battery
time.
t Fully charge the battery pack (page 12).
t Fully charge the battery pack (page 12).
You cannot charge the
battery pack.
battery pack.
• The camera is turned on.
t Turn the camera off (page 12).
The /CHG
lamp
flashes
during charging the
battery pack.
battery pack.
• The battery pack is not installed correctly.
t Install the battery pack correctly (page 10).
• The battery pack has malfunctioned.
t Contact your Sony dealer or local authorized
Sony service facility.
Digital zoom does not
function.
function.
• The digital zoom cannot be used when recording a
moving image with [MOVING IMAGE] set to
[MPEG MOVIE], or the LCD screen is OFF.
[MPEG MOVIE], or the LCD screen is OFF.
Your camera cannot play
back images.
back images.
• The mode dial is set to
,
,
or SET UP.
t Set it to
(pages 27, 28).
The image is interfered by
noise when you play back
an image on a personal
computer.
noise when you play back
an image on a personal
computer.
• You are playing back the file directly from the
“Memory Stick.”
t Copy the file to the hard disk of the personal
t Copy the file to the hard disk of the personal
computer and then play back the file from the
hard disk (page 34).
hard disk (page 34).
The image cannot be
played back on a personal
computer.
played back on a personal
computer.
t Consult the personal computer or software
manufacturer.
Symptom
Cause and/or Solution
74
Your camera cannot delete
an image.
an image.
• The image is protected.
t Cancel the protection (page 59).
The power turns off
suddenly.
suddenly.
• If you do not operate the camera for about three
minutes while the power is on, the camera turns off
automatically to prevent wearing down the battery
(page 11).
t The auto-power off function (page 11) is
automatically to prevent wearing down the battery
(page 11).
t The auto-power off function (page 11) is
activated. Turn on the camera.
• The battery is discharged.
t Replace it with a charged battery or new
alkaline batteries.
A file error occurs when
you play back a file.
you play back a file.
• The image size is larger than 1216×912.
The picture is
monochrome (black and
white).
monochrome (black and
white).
• The camera is set to TEXT mode.
t Cancel TEXT mode (page 47).
• P. EFFECT is set to B&W mode.
t Cancel B&W mode (page 52).
Your personal computer
does not recognize your
camera.
does not recognize your
camera.
• The battery level is low.
t Use the AC power adaptor (not supplied)
(page 14).
• The camera is turned off.
t Turn on the camera.
• The USB cable is not connected firmly.
t Disconnect the USB cable, and connect it again
firmly. Make sure that “USB MODE” is
displayed on the LCD screen (pages 31, 33).
displayed on the LCD screen (pages 31, 33).
• The USB connectors on your personal computer are
connected to other equipment besides the keyboard,
the mouse, and your camera.
t Disconnect the USB cables except for the ones
the mouse, and your camera.
t Disconnect the USB cables except for the ones
connected to the keyboard, the mouse, and your
camera.
camera.
• The USB driver is not installed.
t Install the USB driver (page 31).
• [USB CONNECT] is set to [PTP] in the setup
settings.
t Set it to [NORMAL] (page 66).
t Set it to [NORMAL] (page 66).
• Since the camera is connected to a computer with
the USB cable before installing the USB driver, the
drive is not recognized by the computer.
t Delete the drive which is not recognized, then
drive is not recognized by the computer.
t Delete the drive which is not recognized, then
install the USB driver. For details, see the
procedure on page 76.
procedure on page 76.
Symptom
Cause and/or Solution
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No function works though
the power is on.
the power is on.
t Remove the battery pack, then install it again
after about one minute. If the function still do
not work, press the reset button located on the
bottom using a sharp-pointed object. (If you
press the reset button, the date and time setting
is cleared.)
not work, press the reset button located on the
bottom using a sharp-pointed object. (If you
press the reset button, the date and time setting
is cleared.)
Symptom
Cause and/or Solution
76
Reinstall the USB driver when using Windows 98, Windows
98SE, Windows Me and Windows 2000 Professional
98SE, Windows Me and Windows 2000 Professional
Perform all steps without skipping.
1
Turn on your computer and allow Windows to load.
2
Connect the USB jack on the camera and the computer with the
supplied USB cable.
supplied USB cable.
3
Insert a “Memory Stick”.
4
Connect the AC power adaptor to your camera and then to a wall
outlet (mains), and turn on the power of your camera.
outlet (mains), and turn on the power of your camera.
5
Open “Device Manager” on Windows.
6
After the message appears to verify that you delete the device, click
“
“
OK.”
7
Turn off the camera, disconnect the USB cable, and restart the
computer.
computer.
8
Install the USB driver in the supplied CD-ROM to the computer
following the procedure on page 31.
following the procedure on page 31.
For Windows 98, Windows 98SE and Windows Me users:
For Windows 2000 Professional users:
* Log in with the permission of administrator.
* Log in with the permission of administrator.
1
Open [Control Panel] from [
My Computer], then double-click
[System].
2
“System properties” is displayed. Click the [Device Manager] tab located at
the top.
the top.
3
Click [
Sony DSC] in [
Other devices], then click the [Delete (E)]
button located at the lower-right corner.
1
Open [Control Panel] from [
My Computer], then double-click
[System].
2
“System properties” is displayed. Click the [Hardware] tab located at the top,
then click the [Device Manager (D)] button.
then click the [Device Manager (D)] button.
3
Click [View] in [Device Manager], then click [Devices by type (E)].
4
Right-click [
Sony DSC] in [
Other devices], then click [Delete (E)].
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Warning and notice messages
Various messages appear on the LCD screen. Check the corresponding descriptions
in the following list.
in the following list.
Message
Meaning
NO MEMORY STICK
No “Memory Stick” has been inserted.
SYSTEM ERROR
Turn the power off and on again.
MEMORY STICK ERROR
• The inserted “Memory Stick” cannot
be used with your camera, or is
damaged.
damaged.
• The “Memory Stick” is not inserted
correctly.
FORMAT ERROR
Failed to format the “Memory Stick.”
MEMORY STICK LOCKED
The write-protect tab on the “Memory
Stick” is set to the LOCK position.
Stick” is set to the LOCK position.
NO MEMORY SPACE
The capacity of the “Memory Stick” is
full, and you cannot record images.
full, and you cannot record images.
NO FILE
No image has been recorded on the
“Memory Stick.”
“Memory Stick.”
FILE ERROR
An error occurred while playing back the
image.
image.
FILE PROTECT
The image is protected against erasure.
DIRECTORY ERROR
A directory with the same name already
exists on the “Memory Stick”.
exists on the “Memory Stick”.
IMAGE SIZE OVER
You are playing back an image of a size
that cannot be played back with your
camera.
that cannot be played back with your
camera.
INVALID OPERATION
You are playing back a file that was
created on equipment other than your
camera.
created on equipment other than your
camera.
E
The battery level is low or zero.
Depending on the conditions of use or
the type of battery pack, the indicator
may flash even though there is still 5 to
20 minutes of remaining battery time
left.
Depending on the conditions of use or
the type of battery pack, the indicator
may flash even though there is still 5 to
20 minutes of remaining battery time
left.
CANNOT DIVIDE
• The file is not long enough to be
divided.
• The file is not a moving image.
78
The amount of light is not sufficient or
the shutter speed is too slow. (Mount the
camera on a tripod or otherwise secure
the camera in place.)
the shutter speed is too slow. (Mount the
camera on a tripod or otherwise secure
the camera in place.)
LENS COVER CLOSED
The lens cover is closed.
Message
Meaning
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