Sony NWZ-E463 / NWZ-E463HK / NWZ-E463K / NWZ-E464 / NWZ-E464K / NWZ-E465 Service Manual ▷ View online
NWZ-E463/E463HK/E463K/E464/E464K/E465
5
NOTE THE COMPLETE EMMC BOARD REPLACING
When the complete EMMC board is replaced, process it according
to the following.
When the complete EMMC board is replaced, process it according
to the following.
1. Destination
setting
1-1. Outline
The destination code corresponding to each region must be in-
stalled into the EMMC board with the destination setting tool.
The destination code corresponding to each region must be in-
stalled into the EMMC board with the destination setting tool.
EMMC board
Model
Capacity
Part No. of
complete EMMC
board
Pre-installed
destination
code
NWZ-E463/
E463HK/
E463K
E463HK/
E463K
4GB
9-885-159-61
E
NWZ-E464/
E464K
E464K
8GB
9-885-159-62
E
NWZ-E465
16GB
9-885-159-63
E
Destination code
Model
Area
Desti-
nation
code
Remark (Default setting
for each item)
NWZ-
E463/
E463HK/
E464/
E465
E463/
E463HK/
E464/
E465
US
U
EQ: None
SP Output Optimizer: Off
SP Output Optimizer: Off
Canadian
CA
EQ: None
SP Output Optimizer: Off
SP Output Optimizer: Off
AEP, UK
CEW
EQ: None
SP Output Optimizer: Off
SP Output Optimizer: Off
E,
Australian,
Tourist
E
EQ: None
SP Output Optimizer: Off
SP Output Optimizer: Off
Chinese
CN
EQ: None
SP Output Optimizer: Off
SP Output Optimizer: Off
East
European
CEV
EQ: None
SP Output Optimizer: Off
SP Output Optimizer: Off
Mexican
MX3
EQ: Custom 1
SP Output Optimizer: Off
SP Output Optimizer: Off
NWZ-
E463K/
E464K
E463K/
E464K
Canadian
CA
EQ: None
SP Output Optimizer:
RDP-NWT16
SP Output Optimizer:
RDP-NWT16
AEP, UK
CEW
EQ: None
SP Output Optimizer:
RDP-NWT16
SP Output Optimizer:
RDP-NWT16
E, Tourist
E
EQ: None
SP Output Optimizer:
RDP-NWT16
SP Output Optimizer:
RDP-NWT16
Mexican
MX3
EQ: Custom 1
SP Output Optimizer:
RDP-NWT16
SP Output Optimizer:
RDP-NWT16
1-2. Preparation
Note 1: Please use this Tool in Windows XP or later.
Note 2: Please install Windows Media Player 11 or later to make the unit
Note 2: Please install Windows Media Player 11 or later to make the unit
recognize as MTP.
Note 3: Confi rm the method of obtaining the destination setting tool to the
service headquarters.
Procedure:
1. Unzip the destination setting tool.
2. Open the unzipped “change_destination_NWZE460” folder,
1. Unzip the destination setting tool.
2. Open the unzipped “change_destination_NWZE460” folder,
and the following folders are displayed.
3. Select the folder corresponding to the destination of the
“WALKMAN” repaired, and copy the selected folder to root
directory of C drive on PC.
directory of C drive on PC.
Note 4: Above folder in step 3 can be saved any drive as long as the folder
path is with English (one byte character).
Described with the example that “the folders were saved under
root directory of C drive” on this service manual.
NWZ-E463/E463HK/E463K/E464/E464K/E465
6
1-3. How to use the destination setting tool
Note 1: Please use this tool after closing other application software.
Will be described with below conditions as an example.
Model :
Model :
NWZ-E463/E464/E465
Destination : E
Procedure:
1. Turn on power of the WALKMAN, and connect it to PC.
2. Start the command prompt application software, and change
1. Turn on power of the WALKMAN, and connect it to PC.
2. Start the command prompt application software, and change
the folder pass to your desired folder.
(Example:
C:\change_destination_NWZE460_E)
C:\>cd c:\change_destination_NWZE460_E
C:\change_destination_NWZE460_E>
3. Input “updating-mtp” and press the Enter key on PC.
C:\change_destination_NWZE460_E>updating-mtp
4. If the following message is displayed, input “y” and press the
Enter key on PC.
Note 2: When the Enter key on PC is pressed, the WALKMAN is format-
ted.
MTP F/W Update will start.
The WALKMAN unit reboots automatically after updating.
Before starting this program, close other application such
as WMP, Napster and Rhapsody etc.
Does this program run? (y/n)
C:\change_destination_NWZE460_E>rem #
5. The following message is displayed. Then, destination setting
operation starts.
F/W Updating starts.
Please wait for a while until updating is completed.
C:\change_destination_NWZE460_E>exit
6. The WALKMAN reboots automatically after the destination
data is updated. After rebooting, check that connecting USB
(MTP) is displayed on the liquid crystal display of the WALK-
MAN.
(MTP) is displayed on the liquid crystal display of the WALK-
MAN.
7. Input “EXIT” to close the command prompt application soft-
ware.
8. Disconnect the WALKMAN from PC.
9. Turn the power on of the WALKMAN.
10. Press the [BACK] key for more 1.5 seconds, the home menu is
9. Turn the power on of the WALKMAN.
10. Press the [BACK] key for more 1.5 seconds, the home menu is
displayed.
11. Slide the [HOLD] key from OFF to ON.
12. Press the key as following order.
[
b
]
[VOL –] [VOL +] [
B
]
[BACK]
[
u
]
[
B
]
[
u
]
[BACK] [
b
]
13. The WALKMAN reboots and the color bar is displayed on the
liquid crystal display.
14. Enter the test mode when any keys are pressed in the state of
step 13, and slide the [HOLD] key from ON to OFF.
15. Press the [
v
]/[
V
] keys to select the “OTHER”, and press the
[
B
] key to enter the minor item.
16. Press the [
v
]/[
V
] keys to select the “DEST”.
17. Press the [
u
] key, and check if the destination is updated
properly.
MATAPP (X.XX.XX)
POWER
AUDIO
VIDEO
VIDEO OUT
OTHER
CLESTE
DAC
DIREC
FM
SHUTDOWN
EXITTEST
CLOCK
KEY
KEYNUM
FORMAT
DEST
SPSET
FWVER
NCAPCHK
KEY
KEYNUM
FORMAT
DEST
SPSET
FWVER
NCAPCHK
OTHER DEST
E [ SPS: OFF ]
18. Press the [BACK] key twice, return to major item selection
screen.
19. Press the [
v
]/[
V
] keys to select the “EXITTEST”, and press
the [
B
] key to select the “SURE ?”.
20. Press the [
u
] key, turn the power off and release the test
mode.
Note: Execute “Reset all settings” absolutely at the end (Refer to right).
2. Format
Formatting memory [Format]
You can format the built-in fl ash memory of your “WALKMAN.”
Formatting memory [Format]
You can format the built-in fl ash memory of your “WALKMAN.”
Note:
• If the memory is formatted, all data (songs, videos, photos, etc.,
• If the memory is formatted, all data (songs, videos, photos, etc.,
including sample data installed at the factory, bundled software in-
staller, and the User Guide) will be erased. Be sure to verify the data
stored in memory prior to formatting, and export any important data
to the hard disk of your computer.
staller, and the User Guide) will be erased. Be sure to verify the data
stored in memory prior to formatting, and export any important data
to the hard disk of your computer.
• Be sure not to initialize (format) the built-in fl ash memory of your
“WALKMAN” using Windows Explorer. If you have formatted with
Windows Explorer, format again using your “WALKMAN.”
Windows Explorer, format again using your “WALKMAN.”
1. From the Home menu, select
[Settings]
, [Common Set-
tings]
, [Reset/Format] , [Format].
2. Select
[Yes].
[All data will be deleted. Proceed?] appears.
3. Select
[Yes].
When
initialization
fi nishes, [Memory formatted.] appears.
3. Reset all setting
Returning to the factory settings [Reset All Settings]
You can reset your “WALKMAN” to the default settings. Reset-
ting your “WALKMAN” will not delete data such as music, video,
and photos.
Returning to the factory settings [Reset All Settings]
You can reset your “WALKMAN” to the default settings. Reset-
ting your “WALKMAN” will not delete data such as music, video,
and photos.
1. From the Home menu, select
[Settings]
, [Common Set-
tings]
, [Reset/Format] , [Reset All Settings] , [Yes].
Note:
• If you select this function during playback, your “WALKMAN” will
• If you select this function during playback, your “WALKMAN” will
pause playback before performing the reset process.
NWZ-E463/E463HK/E463K/E464/E464K/E465
7
COLOR VARIATION
Model
Destination
Color
Black
Red
Blue
Pink
Green
Gold
NWZ-E463
US
z
z
z
z
z
–
Canadian
z
–
–
–
–
–
AEP, UK
z
z
z
z
z
–
East European
z
z
z
z
–
z
E, Australian, Tourist
z
z
z
z
z
z
Mexican
z
z
z
z
z
–
Chinese
z
–
z
z
–
z
NWZ-E463HK
AEP, UK
z
–
–
–
–
–
East European
z
–
–
–
–
–
NWZ-E463K
AEP, UK
z
–
–
–
–
–
E, Tourist
z
–
–
–
–
–
Mexican
z
–
–
–
–
–
NWZ-E464
US
z
z
z
z
z
–
Canadian
z
–
z
z
–
–
AEP, UK
z
z
z
z
z
–
East European
z
z
z
z
–
z
E, Australian, Tourist
z
z
–
z
–
z
Mexican
z
z
z
z
–
–
NWZ-E464K
Canadian
z
–
z
z
–
–
NWZ-E465
US
z
–
–
–
–
–
Canadian
z
–
z
z
–
–
E, Australian, Tourist
z
–
–
–
–
–
Mexican
z
–
–
–
–
–
4. Wallpapers
setting
How to install the wallpaper fi les into the WALKMAN.
Note: Confi rm the method of obtaining the
wallpaper fi les
to the service
headquarters.
Procedure:
1. Unzip the wallpaper fi les to get the following fi les (jpeg fi le).
1. Unzip the wallpaper fi les to get the following fi les (jpeg fi le).
Folder name: WALLPAPERS
W001.jpg
W002.jpg
W003.jpg
W004.jpg
W005.jpg
W006.jpg
2. Connect the WALKMAN to PC.
3. Start up windows explorer. Then, open [WALKMAN] - [Stor-
3. Start up windows explorer. Then, open [WALKMAN] - [Stor-
ageMedia].
4. Open “PICTURE” folder located under “StorageMedia” fold-
er.
5. Copy the “WALLPAPERS” folder in step 2 under the “PIC-
TURE” folder.
NWZ-E463/E463HK/E463K/E464/E464K/E465
8
SECTION 2
DISASSEMBLY
• This set can be disassembled in the order shown below.
2-1. DISASSEMBLY FLOW
2-8. 3PIN HP JACK BLOCK
(Page
(Page
12)
2-10. LCD ASSY (LCD1)
(Page
(Page
14)
2-11. BATTERY ASSY (BAT1)
(Page
(Page
15)
2-6. VOL
KEY
ASSY
(Page
11)
2-9. MOTHER
BOARD
(Page
13)
SET
2-3. CASE (REAR) ASSY BLOCK
(Page
(Page
10)
2-4. OPEN THE SHORT-LAND
(Page
(Page
10)
2-5. EMMC
BOARD
(Page
11)
2-7. SUPPORT
(M)
(Page
12)
2-2. CASE
(FRONT)
ASSY
(Page
9)
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