DOWNLOAD Sharp LC-39LE351K (serv.man3) Service Manual ↓ Size: 7.13 MB | Pages: 43 in PDF or view online for FREE

Model
LC-39LE351K (serv.man3)
Pages
43
Size
7.13 MB
Type
PDF
Document
User Manual / Operation Manual
Brand
Device
TV / LCD / (October 2013 Revision)
File
lc-39le351k-sm3.pdf
Date

Sharp LC-39LE351K (serv.man3) User Manual / Operation Manual ▷ View online

English   - 24 -
Connectivity Troubleshooting
Wireless Network Not Available
Ensure that the firewalls of your network allows the TV 
wireless connection. “Veezy 200” usb wifi dongle(sold 
separately) should be plugged properly (if available). 
If the wireless network does not function properly, 
try using the wired network in your home. Refer to 
the Wired Connection section for more information 
on the process.
If the Net TV does not function, check the modem 
(router) first. If the router does not have a problem, 
check the internet connection of your modem.
Try searching for wireless networks again, using the 
Network Settings menu screen.
Connection is Slow
See the instruction book of your wireless modem to get 
information on the internal service area, connection 
speed, signal quality and other settings. You need to 
have a high speed connection for your modem.
Distruption during playback or slow reactions
You could try the following in such a case:
Keep at least three meters distance from microwave 
ovens, mobile telephones, bluetooth devices or any 
other Wi-Fi compatible devices. Try changing the 
active channel on the WLAN router.
Using DLNA Network Service
DLNA (Digital Living Network Alliance) is a standard 
that eases viewing process of digital electronics and 
makes them more convenient to use on a home 
network. For further information, visit www.dlna.org.
DLNA standard allows you to view and play photos, 
music and videos stored in the DLNA media server 
connected to your home network.
Step 1: Nero Media Home Installation
DLNA function cannot be used if the server program 
is not install to your PC. Please prepare your PC 
with the provided Nero Media Home programme. For 
more information about the installation, please refer 
to appendix H.
Step 2: Connect to a Wired or Wireless Network
See the chapter Network Settings for detailed 
configuration information. 
Step 3: Play Shared Files via Media Browser
Select Media Browser by using Left or Right button 
from the main menu and press 
OK button. Media 
browser will be then displayed. 
DLNA support is available only with Media Browser 
folder mode. To enable folder mode, go to Settings 
tab in the main media browser screen and press 
OK. In the settings options, highlight View Style and 
change to Folder using Left or Right button. 
Please select desired media type and press 
OK.
If sharing configurations are set properly, the following 
OSD message will be displayed after selecting the 
desired media type. Select 
OK to display the selected 
network or USB memory content. If you want to refresh 
the device list, press 
GREEN button. You can press 
MENU to exit. 
If available networks are found, they will be listed on 
this screen. Select media server or network that you 
want to connect by using “ ” or “ ” buttons and press 
OK button.
If you select media type as Video and choose 
a device from the selection menu, a new menu 
screen will appear on the screen as below:
  
Select Videos from this screen to list all the available 
video files from the selected network.
To play other media types from this screen, you 
must go back to main Media Browser screen and 
select media type as desired and then perform the 
network selection again. Refer to Media Browser 
USB Playback section for further information on file 
playback.
English   - 25 -
Subtitle  files  do  not  work  if  you  watch  video  from 
network through DLNA.
You can connect only one television with DLNA to 
same network. If a problem occurs with DLNA network, 
please switch on/off your television. Trick mode and 
jump are not supported with DLNA function.
CAUTION
There may be some PC’s which may not be able to 
utilize the DLNA function due to administrator and 
security settings. (such as business PC’s).
For best home network streaming with this set, the 
supplied Nero software should be installed.
Internet Portal 
Ensure the TV is connected to a Wired/Wireless 
Internet connection. After the connection is 
established, you can select or view portal options.
Note: A Broadband Internet connection is required 
for high quality viewing. Ensure that the internet 
connection is made properly. You must set the 
Country and Language data correctly in the First 
Time Installation for the proper operation of the 
internet portal.
Press “ ” button on your remote control and the 
portal application options will be displayed. The 
application options will be displayed in a manner 
similar to the template below.
Use the “ ” or “ ” , “ ” or “ ” to navigate between 
the items on Portal screen. Press the 
OK button to 
confirm your selection. Press the 
BACK button to go 
to the previous screen. 
Press the 
EXIT button to quit the Internet portal mode.
iPlayer Application
You can access BBC iPlayer using your TV. To do 
this, an active internet connection is required. (See 
connecting to a Wired/Wireless Network section to 
connect your TV to internet). After the connection is 
established, you can select BBC iPlayer among the 
portal options. (See Internet Portal)
Press the 
OK button on your remote control to start 
the BBC iPlayer application.
Note:  Broadband internet connection (minumum 
2mbps) is required for high quality viewing.
Playing a Programme via iPlayer
Select a programme and press OK button. The 
programme playback will begin.
You can press the 
PAUSE button to pause playback. 
Press the 
PLAY button to resume the playback.
Use the 
STOP button to stop the playback.
Press the 
EXIT  button to exit iPlayer. Press the 
RETURN button for going back to the previous screen.
Note: “Episode is unavailable.” message may be 
displayed on the screen if a problem occurs during 
the playback.
Searching a Programme
Highlight the Search tab using the navigation buttons 
and press the 
OK button. Use the virtual keyboard 
to type the letters. Select letters and press the 
OK 
button. When finished, highlight Search option and 
press the 
OK button.
Teletext
” Teletext / Mix: Activates teletext mode when 
pressed once. Press again to place the teletext screen 
over the programme (mix). Pressing again will quit 
the teletext mode.
“BACK” Index: Selects the teletext index page.
“I” Reveal: Shows hidden information (e.g. solutions 
of games).
“OK” Hold: Holds a text page when convenient. Press 
again to resume.
“ ”/“ ”
 Subcode Pages: Selects subcode pages if 
available when the teletext is activated. 
P+ / P- and numbers (0-9): Press to select a page.
Note: Most TV stations use code 100 for their index pages.
Your TV supports both 
FASTEXT and TOP text 
systems. When these systems are available, the 
pages are divided into groups or topics. When 
FASTEXT system is available, sections in a teletext 
page will become colour-coded and can be selected 
by pressing the coloured buttons. Press a coloured 
button that corresponds to with your needs. The 
coloured writings will appear, showing you which 
coloured buttons to use when 
TOP text transmission 
is present. Pressing “ ” or “ ” commands will request 
the next or previous page respec tively.
English   - 26 -
• If your TV fails to restart in 10 minutes, unplug power 
for 10 minutes and re-plug again. TV should open with 
new software safely. If you still can not get TV working, 
please kindly repeat unplug and plug sequence a few 
times more. If your set still can not operate, please 
call the service personnel to fix the problem for you.
Caution: While led is blinking during reboot do not unplug 
your TV’s power. Doing this may cause your TV not to 
re-open again and can only be fixed by service personnel.
Manual Software Update
Ensure that the ethernet cable is connected to your 
TV. If the ethernet cable is connected to the TV, ensure
that the TV is receiving. Check that the Good is 
present in the following menu path:
Menu -> Settings -> Network Settings -> Configuration 
Status -> Connected
Go to Settings tab from the main menu and select 
Other Settings. Highlight Software Upgrade and 
press OK.
Select Scan for Upgrade and press OK button.
An OSD screen including the progress bar will be 
visible under the Software upgrade” title.
A warning screen will be displayed on the screen, 
stating that the TV will be rebooted. Press OK button 
to finalize upgrade process and reboot TV.
Troubleshooting & Tips
Image persistence - ghosting
Please note that ghosting may occur while displaying 
a persistent image (still or paused image). LCD TVs’ 
image persistence may disappear after a short time. 
Try turning off the TV for a while. To avoid this, do not 
leave the screen in still picture mode for extended 
periods.
No power
If your TV has no power, please check the power cord 
plug is connect to the mains power socket.
Poor picture
1. Have you selected the correct TV system? 
2. Is your TV or house aerial located too close to a  
non-earthed audio equipment or neon lights, etc.?
3.  Mountains or high buildings can cause double 
pictures or ghost images. Sometimes you can improve 
the picture quality by changing the direction of the 
aerial. Is the picture or teletext unrecognisable? 
4. Check if you have entered the correct frequency. 
5. Please retune the channels. 
6. The picture quality may degrade when two devices 
are connected to the TV at the same time. In such a 
case, disconnect one of the devices.
Digital Teletext (for UK only)
• Press the “ ” button. The digital teletext information 
appears. Operate it with the coloured buttons, cursor 
buttons and 
OK button.
The operation method may differ depending on the 
contents of the digital teletext. Follow the instructions 
displayed on digital teletext screen.
When the “ ” button is pressed again, the TV returns 
to television broadcasting.
Software Upgrade
Your TV is capable of finding and updating new 
software upgrades over broadcast channels.  For 
broadcast channels search, TV looks the available 
channels stored in your settings. So before software 
upgrade search, it is advised to auto search and 
update all available channels.
1) Software upgrade search via user interface
• It is possible manually to check if there is a new 
software upgrade for your TV set.
•  Simply  navigate  on  your  main  menu.  Choose 
Settings and select Other Settings menu. In Other 
Settings menu navigate on to the Software Upgrade 
item and press 
OK button to open Upgrade Options 
menu.
• In 
Upgrade Options menu select Scan for upgrade 
and press 
OK button.
•  If  a  new  upgrade  is  found,  it  starts  to  download 
the upgrade. A progress bar indicates the remaining 
download progress. When download completes with 
success a message is displayed for reboot to activate 
new software. Press 
OK to continue with the reboot 
operation.
2) Background search and upgrade mode
• While TV is connected to Internet, in background 
it searches for critical software upgrades. If a critical 
software upgrade is found it downloads the upgrade 
silently. When download completes with success a 
message is displayed for reboot operation to activate 
new software. Press OK to continue with the reboot 
operation.
3) 3.AM search and upgrade mode
• If 
Automatic scanning in Upgrade Options menu 
is enabled, TV wakes up at 03:00 and searches 
broadcast channels for new software upgrade. If new 
software is found and downloaded successfully, with 
next power up TV opens with new software version.
Note on reboot operation: Reboot is the last step in software 
upgrade operation if download of new software is finished 
successfully. During reboot TV makes final initialization. In 
reboot sequence panel power is closed and front led indicates 
the activity with blinking. Around 5 minutes later TV restarts 
with new software activated.
English   - 27 -
No picture
1. No Picture means that your TV is not receiving a 
transmission. Have you selected the correct button on 
the remote control? Try once more. Also make sure 
the correct input source has been selected.
2. Is the aerial connected properly? 
3. Are the plugs connected tightly to the aerial socket?
4. Is the aerial cable damaged? 
5. Are suitable plugs used to connect the aerial? 
6. If you are in doubt, consult your dealer.
No sound
1. Has the TV been set to mute? To cancel mute, 
press the “ ” button, or increase the volume level.
2.  Sound is coming from only one speaker. Is the 
balance set to one extreme? See Sound Menu 
section.
Remote control -  does not operate
Your TV no longer responds to the remote control. The 
batteries may be exhausted, if so you can still use the 
control buttons on the TV.  (* Is only possible if they 
are not blocked by parental control.)
Input sources - can not be selected
1. If you cannot select an input source, it is possible 
that no device is connected.
2. Check the AV cables and connections if you have 
tried to connect a device.
Recording Unavailable 
To  record  a  programme,  you  should  first  connect 
a USB disk to your TV while the TV is switched 
off. You should then switch on the TV to enable 
recording feature. Otherwise, recording feature will 
not be available. If you cannot perform recording, try 
switching off the TV and then re-inserting the USB
device while the TV is switched off.
USB Is too Slow 
If “USB is too slow” message is displayed on the 
screen while starting a recording, try restarting 
the recording. If you still get the same error, it is 
possible that your USB disk does not meet the speed 
requirements. Try connecting another USB disk.
Internet Connection Not Available / DLNA Mode 
Not Operating
If the MAC address (a unique identifier number) of 
your PC or modem has been permanently registered, 
it is possible that your TV might not connect to 
the internet. In such a case, the MAC address is 
authenticated each time when you connect to the 
internet. This is a precaution against unauthorized 
access.  Since your TV has its own MAC address, 
your internet service provider cannot validate the MAC 
address of your TV.  For this reason, your TV cannot 
connect to the internet. Contact your internet service 
provider and request information on how to connect 
a different device, such as your TV, to the internet.
It is also possible that the connection may not be 
available due to a firewall problem. If you think 
this causes your problem, contact your internet 
service provider. A firewall might be the reason of a 
connectivity and discovery problem while using the TV 
in DLNA mode or while browsing via DLNA.
Invalid Domain 
Ensure that you have already logged on to your PC 
with an authorized username/password and also 
ensure that your domain is active, prior to sharing 
any files in your DLNA server program on your PC. If 
the domain is invalid, this might cause problems while 
browsing files in DLNA mode. 
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