Sharp LC-26P50E Handy Guide ▷ View online
Product Specification
Version 1.1
Issue 06/2006
Issue 06/2006
5
SHARP ELECTRONICS (UK) LTD
CE TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
LC-26P50E
LC-32P50E
LC-37P50E
Specification
Brightness cd/m2
Brightness cd/m2
450
Contrast Ratio
800:1
Dimensions (W x H x D mm)
674 x 553 x 262
(with stand)
804 x 641 x 290
(with stand)
926 x 709 x 306
(with stand)
Weight KG
12 (Display only)
15.5 (Display with stand)
16 (Display only)
20 (Display with stand)
19.5 (Display only)
25 (Display with stand)
Panel Resolution
960 x 540 x 3 dots (1,555,200 dots)
Panel Type
26” Advanced Super View &
Black TFT LCD
32” Advanced Super View &
Black TFT LCD
37” Advanced Super View
& Black TFT LCD
Viewing Angles
H: 170 V: 170
Backlight Life
60,000 hours (When backlight setting at Standard)
Inputs
Antenna
Antenna
Y
Composite Y/C
Y x 3 (2 x via SCART)
Component
Y
SCART
Y x 2 Supporting RGB and Y/C
S-Video
Y
PC RGB
N
HDMI
N
DVI
N
RS-232
N
PCMCIA
N
Audio
Y
Outputs
PC RGB
PC RGB
N
Audio
Y x 2
RS-232
N
Other Outputs
Y x 1 AV output via SCART
Configuration
Wall Mountable
Wall Mountable
VESA 100mm
VESA 200mm
Video Colour System
PAL / SECAM / NTSC 3.58 / NTSC 4.43 / PAL 60
TV-Standard (CCIR)
B / G, I, D / K, L, L`
Receiving Channel VHF /
UHF
UHF
E2 – E69ch, F2 – F10ch, i21 – i69ch, iR A – iR Jch
Receiving Channel CATV
Hyper-band, S1 – S41ch
Supported PC Resolutions
N
Audio
10W x 2
Remote Control Type
Infrared
Power Consumption
110W (0.8W in Standby)
142W (0.8W in Standby)
163W (0.8W in Standby)
Warranty
1Yr On-Site or CRR
Additional Features
Pal Picture Perfect (PPP) Display, AV Link, Teletext,
Auto Tune and Auto Sort Channels, Child Lock, Demo Mode,
Quick Shoot (Improves LCD Response Time), HD Compatible
Warranty Procedure
Version 1.1
Issue 06/2006
Issue 06/2006
6
SHARP ELECTRONICS (UK) LTD
CE TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
General Terms & Conditions
Product warranty is offered on the terms specified in this policy, provided that:
(a)
Product warranty is offered on the terms specified in this policy, provided that:
(a)
The product is serviced by our Service Company.
(b)
Repairs or alterations have not been performed or attempted by unauthorised
personnel.
personnel.
(c)
The product is of original design and specification.
(d)
The product has been properly maintained and operated in accordance with the
manufacturers specifications.
manufacturers specifications.
(e)
The product is within its stated warranty period.
(f)
Proof of purchase is available on request.
(g)
The fault has been caused by a genuine manufacturing defect.
Exclusions to Warranty
The following items are not covered by the warranty. Any work carried out relating to these
items will be on a chargeable basis:
(a)
The following items are not covered by the warranty. Any work carried out relating to these
items will be on a chargeable basis:
(a)
Faults caused directly or indirectly by incorrect installation, maintenance or operation.
(b)
Accidental damages, misuse, abuse or neglect.
(c)
Alteration or repairs carried-out by person(s) not authorised by Sharp.
(d)
General wear & tear.
(e)
Internal cleaning & maintenance.
(f)
Act of God, such as fire, flood, lightening etc.
(g)
The supply of fraudulent or negligent information to the Help-Desk or service
company.
company.
(h)
Cosmetic parts, including cabinet & exterior parts.
(i)
Cables (unless faulty-as-new).
(j)
Fuses (unless related to an applicable fault).
(k)
Batteries.
(l)
Use of the product in conjunction with other products or accessories not approved by
Sharp.
Sharp.
(m)
Pixel failures within the specification of the product.
(n)
Installation and/or decommissioning (unless otherwise stated).
No Fault Found
Product returned to the approved service company with no-fault-found, or is found to be
operating in accordance with its specification, will be subject to a handling charge.
Product returned to the approved service company with no-fault-found, or is found to be
operating in accordance with its specification, will be subject to a handling charge.
Routine Maintenance
Routine maintenance, such as external cleaning, should be carried out as specified in the
product operation manual by the reseller (or end-user where applicable).
Routine maintenance, such as external cleaning, should be carried out as specified in the
product operation manual by the reseller (or end-user where applicable).
Warranty Procedure
Version 1.1
Issue 06/2006
Issue 06/2006
7
SHARP ELECTRONICS (UK) LTD
CE TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
Service Level Agreement
Sharp Commitment
In general it is widely known that LCD Products are reliable and will give many years of
satisfaction.
However, in the event of a failure occurring, Sharp is committed to providing a fast efficient
return to full working operation of its Aquos Products.
For Aquos Products covered by the Collection, Repair and Return service, Sharp has set a
target time of no more that three working days turnaround from the date of collection to the
date of return.
For Aquos Products covered by the On-site Repair service, Sharp has set a target of no
more than three working days from when the service call is placed, with our Call Centre.
The Call Centre (Tel: 0870 787 4837) is in operation 09:00am to 05:00pm Monday to Friday,
excluding Public Holidays and is able to provide a substantial range of services direct to
end-users of Sharp Aquos Products.
In addition to this, if the product is faulty for the third time within the first year of purchase,
Sharp will consider replacing the unit. The replacement would be the same or similar model.
Note that an exchange is made at the discretion of Sharp Electronics (UK) Limited and is
subject to the unit not being subjected to abnormal use, operational errors, environmental
excesses or incorrect application.
If our Service Company (Sharpserv) is unable to obtain any functional parts for an Aquos
Product within in a period less than 10 working days from the date of receipt of the Aquos
Product, a like for like product exchange will be offered to the owner of the product.
Please note all cosmetic parts and any parts damaged or failed due to user abuse or mis-
operation are excluded.
In general it is widely known that LCD Products are reliable and will give many years of
satisfaction.
However, in the event of a failure occurring, Sharp is committed to providing a fast efficient
return to full working operation of its Aquos Products.
For Aquos Products covered by the Collection, Repair and Return service, Sharp has set a
target time of no more that three working days turnaround from the date of collection to the
date of return.
For Aquos Products covered by the On-site Repair service, Sharp has set a target of no
more than three working days from when the service call is placed, with our Call Centre.
The Call Centre (Tel: 0870 787 4837) is in operation 09:00am to 05:00pm Monday to Friday,
excluding Public Holidays and is able to provide a substantial range of services direct to
end-users of Sharp Aquos Products.
In addition to this, if the product is faulty for the third time within the first year of purchase,
Sharp will consider replacing the unit. The replacement would be the same or similar model.
Note that an exchange is made at the discretion of Sharp Electronics (UK) Limited and is
subject to the unit not being subjected to abnormal use, operational errors, environmental
excesses or incorrect application.
If our Service Company (Sharpserv) is unable to obtain any functional parts for an Aquos
Product within in a period less than 10 working days from the date of receipt of the Aquos
Product, a like for like product exchange will be offered to the owner of the product.
Please note all cosmetic parts and any parts damaged or failed due to user abuse or mis-
operation are excluded.
Retailer Commitment
That all its Sales personnel are fully aware of the procedures documented in this Aquos
Service Policy and are very familiar with the after sales service provisions provided by Sharp.
To ensure that Aquos customers fully understand that Sharp provide a User Help Line (Tel:
0870 787 4837) for their use at any time during the product’s warranty period. What the
warranty and service requirements are, and that a full explanation of the warranty is included
with the documentation enclosed with each Aquos Product. To provide details on
specifications, correct operation of the product, offer advice and assistance where required
on installation and how to care for their Aquos product.
That all its Sales personnel are fully aware of the procedures documented in this Aquos
Service Policy and are very familiar with the after sales service provisions provided by Sharp.
To ensure that Aquos customers fully understand that Sharp provide a User Help Line (Tel:
0870 787 4837) for their use at any time during the product’s warranty period. What the
warranty and service requirements are, and that a full explanation of the warranty is included
with the documentation enclosed with each Aquos Product. To provide details on
specifications, correct operation of the product, offer advice and assistance where required
on installation and how to care for their Aquos product.
Warranty Procedure
Version 1.1
Issue 06/2006
Issue 06/2006
8
SHARP ELECTRONICS (UK) LTD
CE TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
Applicable models: All current models of screen size greater than 22 inches:
On-site service.
Geographical Areas Covered
UK mainland.
UK mainland.
Warranty Service Arrangements
Our Service Company, Sharpserv (Tel: 0870 787 4837) will make arrangements directly with
the end-user to dispatch an engineer to site, to affect an on-site repair. In the event of being
unable to complete an onsite repair, the call will be rebooked with Sharpserv’s Call Centre
and a fresh arrangement will be made to deliver and perform a basic install (4) of an
exchange product directly with the end-user. This will be done in conjunction to the collecting
of the faulty product.
At all times the Sharpserv will repair the product in accordance with the warranty terms &
conditions
Our Service Company, Sharpserv (Tel: 0870 787 4837) will make arrangements directly with
the end-user to dispatch an engineer to site, to affect an on-site repair. In the event of being
unable to complete an onsite repair, the call will be rebooked with Sharpserv’s Call Centre
and a fresh arrangement will be made to deliver and perform a basic install (4) of an
exchange product directly with the end-user. This will be done in conjunction to the collecting
of the faulty product.
At all times the Sharpserv will repair the product in accordance with the warranty terms &
conditions
Applicable models: All current models of screen size greater than 22 inches:
Collection, repair and return.
Geographical Areas Covered
Northern Ireland; Republic of Ireland; Orkney & Shetland Isles; Isle-of-Man & Isle-of-Wight (1)
Northern Ireland; Republic of Ireland; Orkney & Shetland Isles; Isle-of-Man & Isle-of-Wight (1)
Warranty Service Arrangements
The retailer should arrange collection of the product from the end-user utilising a purpose-
built flight case supplied by our Service Company Sharpserv (Tel. 0870 787 44837).
Sharpserv will collect the product from the retailer, repair in accordance with the warranty
terms & conditions and return it to the retailer. The retailer will return the product to the end-
user in the flight case and advise Sharpserv when the empty flight case is available for
collection from the retailer’s premises. Sharp reserves the right to charge the retailer for the
full cost of replacing the flight case in the event of non-return.
The retailer should arrange collection of the product from the end-user utilising a purpose-
built flight case supplied by our Service Company Sharpserv (Tel. 0870 787 44837).
Sharpserv will collect the product from the retailer, repair in accordance with the warranty
terms & conditions and return it to the retailer. The retailer will return the product to the end-
user in the flight case and advise Sharpserv when the empty flight case is available for
collection from the retailer’s premises. Sharp reserves the right to charge the retailer for the
full cost of replacing the flight case in the event of non-return.
Notes:
(1) Warranty cover in the Channel Islands will differ from all other areas and will only be
provided by the Sharp approved Service Centres listed below. For further details on the
service arrangements, please contact the relevant Service Company directly.
(2) Product will be exchanged for a ‘Factory Refurbished’ product. The standard of these will
be of a product that is fully operational and technically flawless but may have a minor
cosmetic fault which has been rectified prior to the exchange.
(3) For 22 inch models, specialised packing will be brought by the courier at the time of
collection and a short wait period will be allowed whilst the end-user packs the product
accordingly.
(4) Basic installation is limited to less than a distance of 1.5 metres from the floor to the
bottom of the LCD screen. Specialised installations are not covered and under such
circumstances, any De-commissioning or Re-installation is the sole responsibility of the
retailer.
(1) Warranty cover in the Channel Islands will differ from all other areas and will only be
provided by the Sharp approved Service Centres listed below. For further details on the
service arrangements, please contact the relevant Service Company directly.
(2) Product will be exchanged for a ‘Factory Refurbished’ product. The standard of these will
be of a product that is fully operational and technically flawless but may have a minor
cosmetic fault which has been rectified prior to the exchange.
(3) For 22 inch models, specialised packing will be brought by the courier at the time of
collection and a short wait period will be allowed whilst the end-user packs the product
accordingly.
(4) Basic installation is limited to less than a distance of 1.5 metres from the floor to the
bottom of the LCD screen. Specialised installations are not covered and under such
circumstances, any De-commissioning or Re-installation is the sole responsibility of the
retailer.
Click on the first or last page to see other LC-26P50E service manuals if exist.