DOWNLOAD Sharp SHARPFIND V4 (serv.man8) Service Manual ↓ Size: 129.81 KB | Pages: 5 in PDF or view online for FREE

Model
SHARPFIND V4 (serv.man8)
Pages
5 Few pages! See other manuals at the bottom of the first or last page.
Size
129.81 KB
Type
PDF
Document
Service Manual / Specification
Brand
Device
Copying Equipment / SharpFind Rack-Mounted Specification Document
File
sharpfind-v4-sm8.pdf
Date
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Page 5 of 5
Pricing and Conditions
Product
SRP
Support and Maintenance
after 1
st
 year (software only)
Remote Telephone Server
Support (needs dedicated
telephone line for access)
SharpFind Rackmount
Server
£19,995
£ 2000
£500 pa
Installation*
£995
at least a further day of consultancy to be
It is required that the IT administrator or key operator
completes a pre-installation questionnaire when specifying the product (attached).
Support and Maintenance
The support & maintenance cost is for software only. This provides for telephone, email or fax
support, and does not include a site visit. It also provides for any updates, either service packs or
major releases.
Hardware support is provided by Compaq and is covered on a next day basis for 3 years. All
hardware in the server (except for the modem) is provided by and maintained by Compaq.
Remote Telephone Server Support
This is an annual cost.  Support can be supplied directly by Sharp (UK).  This support can be
purchased in addition to the annual software support which MUST be purchased.
Page 5 of 5
Pricing and Conditions
Product
SRP
Support and Maintenance
after 1
st
 year (software only)
Remote Telephone Server
Support (needs dedicated
telephone line for access)
SharpFind Rackmount
Server
£19,995
£ 2000
£500 pa
Installation*
£995
at least a further day of consultancy to be
It is required that the IT administrator or key operator
completes a pre-installation questionnaire when specifying the product (attached).
Support and Maintenance
The support & maintenance cost is for software only. This provides for telephone, email or fax
support, and does not include a site visit. It also provides for any updates, either service packs or
major releases.
Hardware support is provided by Compaq and is covered on a next day basis for 3 years. All
hardware in the server (except for the modem) is provided by and maintained by Compaq.
Remote Telephone Server Support
This is an annual cost.  Support can be supplied directly by Sharp (UK).  This support can be
purchased in addition to the annual software support which MUST be purchased.
Page 5 of 5
Pricing and Conditions
Product
SRP
Support and Maintenance
after 1
st
 year (software only)
Remote Telephone Server
Support (needs dedicated
telephone line for access)
SharpFind Rackmount
Server
£19,995
£ 2000
£500 pa
Installation*
£995
at least a further day of consultancy to be
It is required that the IT administrator or key operator
completes a pre-installation questionnaire when specifying the product (attached).
Support and Maintenance
The support & maintenance cost is for software only. This provides for telephone, email or fax
support, and does not include a site visit. It also provides for any updates, either service packs or
major releases.
Hardware support is provided by Compaq and is covered on a next day basis for 3 years. All
hardware in the server (except for the modem) is provided by and maintained by Compaq.
Remote Telephone Server Support
This is an annual cost.  Support can be supplied directly by Sharp (UK).  This support can be
purchased in addition to the annual software support which MUST be purchased.
Page 5 of 5
Pricing and Conditions
Product
SRP
Support and Maintenance
after 1
st
 year (software only)
Remote Telephone Server
Support (needs dedicated
telephone line for access)
SharpFind Rackmount
Server
£19,995
£ 2000
£500 pa
Installation*
£995
at least a further day of consultancy to be
It is required that the IT administrator or key operator
completes a pre-installation questionnaire when specifying the product (attached).
Support and Maintenance
The support & maintenance cost is for software only. This provides for telephone, email or fax
support, and does not include a site visit. It also provides for any updates, either service packs or
major releases.
Hardware support is provided by Compaq and is covered on a next day basis for 3 years. All
hardware in the server (except for the modem) is provided by and maintained by Compaq.
Remote Telephone Server Support
This is an annual cost.  Support can be supplied directly by Sharp (UK).  This support can be
purchased in addition to the annual software support which MUST be purchased.
Page of 5
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SHARPFIND V4 (serv.man9) SharpFind Enterprise Specification Document Service Manual / Specification 5 128.54 KB
SHARPFIND V4 (serv.man50) Procedure for upgrading a Sharpfind system from V4 to V5. Please ensure that all relevant data is backed up, and that the system meets the harware requirements BEFORE upgrading. Service Manual / Technical Bulletin 25 1.2 MB
SHARPFIND V4 (serv.man19) Removing the Delete Buttons from a SharpFind Web Site Service Manual / Technical Bulletin 3 138.44 KB
SHARPFIND V4 (serv.man18) Editing The SharpFind Web Interface Default Field Date Service Manual / Technical Bulletin 3 180.46 KB
SHARPFIND V4 (serv.man17) Editing the SharpFind Web Interface Fuzzy Default Settings Service Manual / Technical Bulletin 5 295.96 KB
SHARPFIND V4 (serv.man16) Editing the maximum number of documents displayed in the SharpFind Results List Service Manual / Technical Bulletin 3 157.61 KB
SHARPFIND V4 (serv.man15) Editing the SharpFind Web Interface Results List Info Column Service Manual / Technical Bulletin 4 190.85 KB
SHARPFIND V4 (serv.man40) Getting hits in large documents (more than 100 pages) takes a long time (more than 5 minutes). Please refer to the included readme for more information. Driver / Update 854.56 KB
SHARPFIND V4 (serv.man32) (1) Too many tokens error indexing short strings, (2) ZyIndex at 100 CPU utilisation hangs server, (3) ZyView T-view does not show all text for e-mail from PST file. Please refer to the included readme for more information. Driver / Update 1.28 MB
SHARPFIND V4 (serv.man33) Documents temporarily lose image links after keyfields are modified from large results list. Please refer to the included readme for more information. Driver / Update 1.11 MB
SHARPFIND V4 (serv.man34) Availability of ZyIndexImport utility, to move or copy files to a directory of a designated index. Please refer to the included readme for more information. Driver / Update 35.92 KB
SHARPFIND V4 (serv.man35) Additional feature to improve quality control in ZyAlert. Please refer to the included readme for more information. Driver / Update 1.22 MB
SHARPFIND V4 (serv.man36) Fixes problem where ZyTimer service will restart when 'update' or 'optimise' exceed the time-out value. Please refer to the included readme for more information. Driver / Update 1.2 MB
SHARPFIND V4 (serv.man37) Fixes problem where modified documents are automatically moved back in to the new folder of the table of contents. Please refer to the included readme for more information. Driver / Update 641.19 KB
SHARPFIND V4 (serv.man38) Fixes problem where Zyimage locks up the server when many search results are found. Please refer to the included readme for more information. Driver / Update 12.71 KB
SHARPFIND V4 (serv.man39) Fixes problem where Win2K server running Zyimage crashes when accessed by WinXP clients. Please refer to the included readme for more information. Driver / Update 1.4 MB
SHARPFIND V4 (serv.man44) Fname search query is not understood when searching mixture of numbers and letters. Please refer to the included readme for more information. Driver / Update 1.08 MB
SHARPFIND V4 (serv.man41) Memory leak when using the TWAIN scanner drivers insead of the Kofax drivers. Please refer to the included readme for more information. Driver / Update 697.02 KB
SHARPFIND V4 (serv.man42) Fixes 'Too may tokens' error when indexing. Please refer to the included readme for more information. Driver / Update 4.61 KB
SHARPFIND V4 (serv.man43) Command line Zysearch does not perform search instead displays index selection screen. Please refer to the included readme for more information. Driver / Update 750.16 KB
SHARPFIND V4 (serv.man26) Information on how to choose between installed scanners when using TWAIN drivers. Please refer to the included readme for more information. Driver / Update 75.43 KB
SHARPFIND V4 (serv.man48) How to integrate PDF and open the files in the Web server. Please refer to the included readme for more information. Driver / Update 43.03 KB
SHARPFIND V4 (serv.man47) Correction of word wrapping bug in Zyimage. Please refer to the included readme for more information. Driver / Update 1.08 MB
SHARPFIND V4 (serv.man46) Fixes bug in sequence number of numerator field when opening jobs. Please refer to the included readme for more information. Driver / Update 855.67 KB
SHARPFIND V4 (serv.man45) Fixes bug where rank link to document in TOC can not be used. Please refer to the included readme for more information. Driver / Update 7.35 KB
SHARPFIND V4 (serv.man30) Information on how to stop and start the ZyScan service from the command line. Please refer to the included readme for more information. Driver / Update 5.51 KB
SHARPFIND V4 (serv.man13) New SharpFind SP7a Web Templates (Must be used after Service Pack 7a has been installed) Driver / Update 140.26 KB
SHARPFIND V4 (serv.man14) ZyIMAGE Service Pack 7a Driver / Update 41.24 MB
SHARPFIND V4 (serv.man21) Fix for problem where using '-v' option at the command line opens requested result but gives application error when closing. Please refer to the included readme for more information. Driver / Update 723.13 KB
SHARPFIND V4 (serv.man22) Information on how to open ZyScan (through a command line) with a specific job template pre-selected. Please refer to the included readme for more information. Driver / Update 1.36 MB
SHARPFIND V4 (serv.man23) Fix for 'This application generated an access violation at address 0x6c3b5f62' problem. Please refer to the included readme for more information. Driver / Update 855.96 KB
SHARPFIND V4 (serv.man24) Information on compatibility between Adobe Acrobat Reader 6 and ZyImage v4 SP7a. Please refer to the included readme for more information. Driver / Update 67 KB
SHARPFIND V4 (serv.man25) Problems when viewing or retrieving MSG files. Please refer to the included readme for more information. Driver / Update 61.04 KB
SHARPFIND V4 (serv.man27) Information on how to obtain the file name when importing PDF files. Please refer to the included readme for more information. Driver / Update 706.57 KB
SHARPFIND V4 (serv.man28) Performance improvement when changing field values with ZyFind on a slow network. Please refer to the included readme for more information. Driver / Update 1.16 MB
SHARPFIND V4 (serv.man29) Fixes problems when searching from web client on a multi-select list field, based on PFS default template. Please refer to the included readme for more information. Driver / Update 685.92 KB
SHARPFIND V4 (serv.man31) Fixes 'Named file not found in resultlist' error. Please refer to the included readme for more information. Driver / Update 3.29 MB
SHARPFIND V4 Pre-Installation Form New Updated Version (PDF Format) Handy Guide 8 37.33 KB
SHARPFIND V4 (serv.man2) Pre-Installation Survey Form New Updated Version (Word Format) Handy Guide 22.51 KB
SHARPFIND V4 (serv.man20) SharpFind Cost Calculator (Calculate how much a SharpFind system can save your customer money) FAQ 56.51 KB
SHARPFIND V4 (serv.man12) SharpFind ZyIMAGE Service Pack 6a ReadMe Notes FAQ 9.37 KB
SHARPFIND V4 (serv.man11) SharpFind ZyIMAGE Service Pack 7 ReadMe Notes FAQ 2.02 KB
SHARPFIND V4 (serv.man10) SharpFind ZyIMAGE Service Pack 7a ReadMe Notes FAQ 10.35 KB
SHARPFIND V4 (serv.man49) Important information regarding installation of Service Packs and Hot Fixes, for Sharpfind systems. FAQ 1 16.98 KB

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