Sharp MX-PE10 FIERY (serv.man39) Service Manual / Technical Bulletin ▷ View online
4
Opening Printer Driver Properties
Depending on your operating system, it takes longer than usual to open printer driver
Properties. For example:
Properties. For example:
• On Windows XP Professional Service Pack 3 (32-bit), from Printers and Faxes, it may take
up to 30 seconds
• On Windows 7 Ultimate Service Pack 1 (64-bit), from Devices and Printers, it may take
up to 10 seconds
Printing
User Authentication
User Authentication is enabled on MFP. The credentials used for printing must be entered on
the MFP and match on the Fiery Server side (see Configure > User and Groups). Please note
that User Authentication works only with the printer driver.
the MFP and match on the Fiery Server side (see Configure > User and Groups). Please note
that User Authentication works only with the printer driver.
Tray alignment
Tray alignment works only with Plain paper.
Slip sheets and messages about empty paper trays
If Slip Sheet is selected, messages about empty paper trays that display on the Fiery Server and
the printer touch panel may not match. If this occurs, follow refer to the messages on the
MFP rather than the Fiery Server.
the printer touch panel may not match. If this occurs, follow refer to the messages on the
MFP rather than the Fiery Server.
Slip sheet and Punch
Punch is not supported with Slip sheet.
Slip sheet and Group
System limitation: If Slip Sheet and Group are selected and the number of copies is 18 or
more, the job is canceled.
more, the job is canceled.
Saddle stitch maximum limit
Saddle stitch supports a maximum of 20 sheets to the saddle stitch tray.
If a job exceeds the maximum limit, after printing 20 sheets, an error message displays in
Command WorkStation and prompts you to see the printer touch panel. The MFP ejects 20
sheets with staple to the Saddle stitch tray.
Command WorkStation and prompts you to see the printer touch panel. The MFP ejects 20
sheets with staple to the Saddle stitch tray.
On the printer touch panel, a message displays asking you whether you want to continue
stapling. If you press Continue, the MFP prints the rest of the sheets to the finisher’s upper
tray. If you press Cancel, job is cancelled by the MFP.
stapling. If you press Continue, the MFP prints the rest of the sheets to the finisher’s upper
tray. If you press Cancel, job is cancelled by the MFP.
5
Transparency Interleave
If Cover page and Transparency Interleave are selected, the cover page prints, but the
transparency interleaves do not.
transparency interleaves do not.
Printing jobs with tab paper and GBC punch
You cannot use GBC punch with Tab media.
Printing jobs with custom paper sizes
Before you print a job with a custom paper size, set the size the paper size for the tray on the
MFP. If you do not, the job does not print.
MFP. If you do not, the job does not print.
Job prints with the wrong Finishing options
If you print a booklet from the printer driver and then open and save the job in Impose and
then print the job again, Impose settings are honored rather than printer driver settings. If the
settings in the printer driver and Impose do not match, the output will be different.
then print the job again, Impose settings are honored rather than printer driver settings. If the
settings in the printer driver and Impose do not match, the output will be different.
To avoid this, make sure that Finishing options in the printer driver and Job Properties match.
Staple jobs with heavy, glossy, or embossed paper
Staple mode is not supported for glossy, heavy or embossed media types except for cover
pages. If you attempt to print jobs with staples and any of these media types, the job may be
cancelled. However, if the job used glossy, heavy, or embossed paper for cover pages and Staple
is selected, the job is printed and stapled.
pages. If you attempt to print jobs with staples and any of these media types, the job may be
cancelled. However, if the job used glossy, heavy, or embossed paper for cover pages and Staple
is selected, the job is printed and stapled.
Default setting for Sort Mode
The default setting for Sort Mode (see Job Properties > Finishing) is Sort without shift so that
New Tab in Mixed Media works correctly.
New Tab in Mixed Media works correctly.
Sleep Mode
If the Fiery Server enters in sleep mode, it will wake up only when the keyboard is pressed.
Touching the printer touch panel or touch pad does not wake up the Fiery Server. The setting
“Put the computer to sleep” is set to Never by default.
Touching the printer touch panel or touch pad does not wake up the Fiery Server. The setting
“Put the computer to sleep” is set to Never by default.
Direct Connection limitations
The Direct connection is intended for downloading fonts and for use with test applications
that require back channel information from the Fiery server. If security is a concern, Direct
connection is not recommended for printing jobs because some jobs sent to the Direct
connection cause temporary files to be stored on the Fiery server. For full security, use Secure
Erase instead.
that require back channel information from the Fiery server. If security is a concern, Direct
connection is not recommended for printing jobs because some jobs sent to the Direct
connection cause temporary files to be stored on the Fiery server. For full security, use Secure
Erase instead.
For more information, see Configuration and Setup.
6
Image Enhance
Visual Editor
Visual Editor
Working with duplicate jobs
In Image Enhance Visual Editor, changes are applied to both the selected job and any
duplicates of the selected job.
duplicates of the selected job.
Documentation
Viewing Help
Do not use the Google Chrome browser when viewing online help for the following
applications. The help files may not display correctly in Chrome.
applications. The help files may not display correctly in Chrome.
• Fiery Remote Scan on Windows or Mac OS computers
• Fiery Bridge on Windows computers
• Printer driver on Mac OS computers
Default Operator password
Configuration and Setup states that the default Operator password is “Fiery.1”. This is
incorrect. By default there is no Operator password and all users may log in as Operator
without entering a password.
incorrect. By default there is no Operator password and all users may log in as Operator
without entering a password.
7
System Software
System Software Installation
Please notes that Num Lock may be turned on after logging onto Windows right after system
software installation.
software installation.
Printing banner documents with custom paper sizes
When you print banner documents with custom paper sizes, you must load the paper on the
bypass tray and set the paper size in millimeters or inches.
bypass tray and set the paper size in millimeters or inches.
Banner documents with custom paper sizes only print if the unit of measurement in the
printer tray settings and in Printer Driver > Properties is the same. For example, if the unit in
the printer tray settings is inches, makes sure that the unit in Properties is also inches. If you
do not, the job does not print. The same is true for all other types of documents with custom
paper sizes.
printer tray settings and in Printer Driver > Properties is the same. For example, if the unit in
the printer tray settings is inches, makes sure that the unit in Properties is also inches. If you
do not, the job does not print. The same is true for all other types of documents with custom
paper sizes.
Example A
Before you print a banner document with 11.69 x 47 inch paper, do the following:
1 In the printer tray settings, make sure that the paper size for the bypass tray is
11 5/8 x 47 in.
2 In Printer Driver > Properties, make sure that the custom paper size is 11.62 x 47 in.
Alternatively, you can set the custom paper size in Command WorkStation > Job Properties.
Example B
If you decide you want to print the same job in millimeters, do the following:
1 In the printer tray settings, change the paper size for the bypass tray to 297 x 1194 mm.
2 In Printer Driver > Properties, change the custom paper size to 296.92 x 1193.8 mm.
T
O
PRINT
BANNER
DOCUMENTS
WITH
CUSTOM
PAPER
SIZES
1 Open the document and click File > Print.
2 Select the printer driver for the MFP and click Properties.
3 On the Media tab, under Paper Size, click the Custom button.
4 In the Custom Size window, enter the exact same paper size specified for the bypass tray in
the printer tray settings.
If the unit of measurement (mm or in.) is not the same, the job does not print.
5 Click OK.
6 Click Print.
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