Sharp MX-M310 / MX-M310N (serv.man8) User Manual / Operation Manual ▷ View online
2
TROUBLESHOOTING
29
C O N T E N T S
Improper printing operation
(part 2)
■ Does the print job include page sizes that cannot be
stapled?
Stapling is not possible if the print job includes page sizes
that cannot be stapled.
that cannot be stapled.
■ Is the paper tray that is selected in the printer driver
set to a paper size or paper type that cannot be used
for stapling?
for stapling?
On the machine, set the paper tray to be used for staple
printing to a paper size and paper type that can be used for
stapling.
printing to a paper size and paper type that can be used for
stapling.
2
TROUBLESHOOTING
30
C O N T E N T S
Print quality is not satisfactory
(part 1)
Check the paper being used
■ Non-standard paper used?
Check that the paper conforms to the specification. Refer to
"LOADING PAPER" in the operation manual.
"LOADING PAPER" in the operation manual.
■ Are you using paper with a high moisture content?
Use paper that is in good condition, with a low moisture
content and no curling.
content and no curling.
■ Is the paper loaded with the wrong side up?
Some types of paper have a front and a back side. If the
paper is loaded so that printing takes place on the back side,
toner will not adhere well to the paper and poor print quality
will result.
paper is loaded so that printing takes place on the back side,
toner will not adhere well to the paper and poor print quality
will result.
■ Are you printing on paper that has an uneven
surface?
It may not be possible to print correctly on paper with seams
such as the back of an envelope.
such as the back of an envelope.
The printed image is coarse
■ Has the printer driver been specified to suit the print job?
The input resolution can be set to 600 dpi or 300 dpi. When
600 dpi or 300 dpi is selected, "Smoothing" can also be
selected to improve the image quality.
Change the resolution settings in the Compatibility
"Advanced" tab of the printer driver setup screen.
600 dpi or 300 dpi is selected, "Smoothing" can also be
selected to improve the image quality.
Change the resolution settings in the Compatibility
"Advanced" tab of the printer driver setup screen.
The printed image is distorted
■ Is the paper loaded correctly?
If a document is physically damaged when it is output or the image
is skewed on the paper, discard the damaged sheet, reinsert the
paper supply and print again. Insert the paper so that there is no
visible space between the paper and the paper guides.
is skewed on the paper, discard the damaged sheet, reinsert the
paper supply and print again. Insert the paper so that there is no
visible space between the paper and the paper guides.
☞
See the operation manual for more details on inserting paper.
2
TROUBLESHOOTING
31
C O N T E N T S
Print quality is not satisfactory
(part 2)
Part of the printed image is missing
■ Did you set sufficient margins in the paper settings
of your application?
Printing is not possible at the edges of the paper. The print
margins are 5/32" (4 mm) at the top and bottom of the paper
and 1/8" (3 mm) at the sides of the paper. When configuring
the paper settings in the software application, be sure to
establish margins that are at least as large as the print
margins.
margins are 5/32" (4 mm) at the top and bottom of the paper
and 1/8" (3 mm) at the sides of the paper. When configuring
the paper settings in the software application, be sure to
establish margins that are at least as large as the print
margins.
■ Is the paper size loaded in the tray the same as that
specified in the printer driver?
Check if the "Paper Size" options suit the size of the paper
loaded in the tray.
If the "Fit To Page" setting is activated, make sure that the
paper size selected from the drop-down list of the "Fit To
Paper Size" option is the same as the size of the loaded
paper.
loaded in the tray.
If the "Fit To Page" setting is activated, make sure that the
paper size selected from the drop-down list of the "Fit To
Paper Size" option is the same as the size of the loaded
paper.
■ Is the orientation of document setting correct?
Click the "Paper" tab in the printer driver setup screen, and
verify if the "Image Orientation" option is set to your
requirements.
verify if the "Image Orientation" option is set to your
requirements.
3
SPECIFICATIONS
32
C O N T E N T S
Printer specifications
* The factory default setting for memory used for the printer function is 16 MB. The proportion of memory allocated to the printer
function can be changed in the system settings (administrator). See "MEMORY FOR PRINTER" in the "SYSTEM SETTINGS
(ADMINISTRATOR)" in the operation manual.
(ADMINISTRATOR)" in the operation manual.
Printing speed
MX-M260: 26 pages/min.
MX-M310: 31 pages/min.
MX-M310: 31 pages/min.
Resolution
600 dpi
Memory
32 MB*
Additional memory slots
2 slots (maximum of 1024 MB of additional memory modules (168-pin SDRAM DIMM) can be installed)
Interface
USB 2.0 (Full-Speed) interface
As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product
improvement without prior notice. The performance specification figures indicated are nominal values of production units. There
may be some deviations from these values in individual units.
improvement without prior notice. The performance specification figures indicated are nominal values of production units. There
may be some deviations from these values in individual units.
Note
Click on the first or last page to see other MX-M310 / MX-M310N (serv.man8) service manuals if exist.