Sharp MX-B381 / MX-B401 (serv.man60) Service Manual / Technical Bulletin ▷ View online
ARE 965
Sharp Electronics (UK) Ltd., Technical Services Group
ROM UPGRADE ..... (2).
1.Model Name:
MX-FR16U (Options for MX-B381/B401)
2.Description:
Upgrade of ICU-ROM
From March 2010 production
ROM control No.
ICU
C00 0302fc
Item of change: See the accompanying sheet.
ROM Version Combination History Table
No.
ROM control No.
ICU
Action
T/R No.
(1)
B00 0220fc
2009/8
ARE-933
TECHNICAL BULLETIN
Date: March 26
th
2010
Model: MX-B381 – MX-B401
Ref: ARE 965
Ref: ARE 965
Colour: White
Page: 1 OF4
ARE 965
Sharp Electronics (UK) Ltd., Technical Services Group
[Description] 2 OF 4
No. Item
Details
1 Copy
related
When the number of pages is specified in [Special Functions]
[Print Menu]
of Copy, the printed page's character size will vary depending on the number of
lines printed. This glitch has been corrected.
lines printed. This glitch has been corrected.
2 Printer-related
When printing documents with both horizontal and vertical data from the PCL5
in a non-Windows environment, the horizontal data would not be printed in the
correct direction. This glitch has been corrected.
in a non-Windows environment, the horizontal data would not be printed in the
correct direction. This glitch has been corrected.
3 Printer-related
Data after the EOI (End of Image) marker in JPEG data of the pasted image may
not be printed because a PCL-XL error occurs as incorrect data. This glitch has
been corrected so that data after the EOI marker is ignored.
not be printed because a PCL-XL error occurs as incorrect data. This glitch has
been corrected so that data after the EOI marker is ignored.
4 Printer-related
When outputting data with images in QuarkXPress, parts of the image would be
corrupted and lines would be erased upon printing. This glitch has been
corrected.
corrupted and lines would be erased upon printing. This glitch has been
corrected.
5 Printer-related
When using a print macro of the PCL5, characters and images would not output
in the specified color. This glitch has been corrected.
in the specified color. This glitch has been corrected.
6 Printer-related
When printing directly from USB and the insufficient memory error was
displayed, the Notice Page text was incorrect. This has been corrected.
displayed, the Notice Page text was incorrect. This has been corrected.
[Before correction] A field in the TIFF file is not supported. The print job has
been cancelled.
[After correction] There is insufficient memory. Printing has been interrupted.
7 Printer-related
Regarding the USTATUS DEVICE command (server-side), there have been
cases where the MFP does not send the correct command and, as a result, the
same data would be re-printed. This glitch has been corrected.
cases where the MFP does not send the correct command and, as a result, the
same data would be re-printed. This glitch has been corrected.
8 Printer-related
If a page with a large amount of characters was printed through PCL5, the print
speed would become slower based on the number of characters printed. This
glitch has been corrected.
speed would become slower based on the number of characters printed. This
glitch has been corrected.
9 Printer-related
If data is printed with the paper size set to "custom" and print mode set to
"high-definition" after the standard resolution of printer environment setting is
set to "600dpi" in system setting or on a WEB page (the standard resolution is
factory-set to "600dpi (high-quality)", an incorrect page size may be used, the
print position may be displaced, or a blank page may be produced. This glitch
has been corrected.
"high-definition" after the standard resolution of printer environment setting is
set to "600dpi" in system setting or on a WEB page (the standard resolution is
factory-set to "600dpi (high-quality)", an incorrect page size may be used, the
print position may be displaced, or a blank page may be produced. This glitch
has been corrected.
10 Printer-related
On a system that does not use the printer driver, when the MFP main unit
returned the model name to the PC an error would occur. This glitch has been
corrected.
returned the model name to the PC an error would occur. This glitch has been
corrected.
11 Printer-related
When the base resolution setting in the printer global settings is set to “600 dpi
(Hi-res)” (default factory setting), if a job that did not comply with the resolution
(Ex: 400 dpi) was executed, it would be printed twice as large. This glitch has
been corrected. This glitch has been corrected. This symptom does not occur if
data is printed using the printer driver.
(Hi-res)” (default factory setting), if a job that did not comply with the resolution
(Ex: 400 dpi) was executed, it would be printed twice as large. This glitch has
been corrected. This glitch has been corrected. This symptom does not occur if
data is printed using the printer driver.
ARE 965
Sharp Electronics (UK) Ltd., Technical Services Group
3 OF 4
No. Item
Details
12 Printer-related
When Illustrator outputs data, characters may be garbled due to incorrect PS
font replacement processing. This glitch has been corrected.
font replacement processing. This glitch has been corrected.
13 Printer-related
In MacOSX, when attribute data is printed from Freehand, a PS error would
occur. This glitch has been corrected.
occur. This glitch has been corrected.
14
Image transmission
related
related
By setting the default document size to “Long” in the system settings and
starting a scan, the MFP main unit would lock-up. This glitch has been
corrected.
starting a scan, the MFP main unit would lock-up. This glitch has been
corrected.
15 UI-related
While automatic tray selection is set to disabled, if paper runs out during
printing and the replacement paper was set to the correct paper, a message
prompting that the paper selected is incorrect would be output. This glitch has
been corrected.
printing and the replacement paper was set to the correct paper, a message
prompting that the paper selected is incorrect would be output. This glitch has
been corrected.
16 UI-related
For Italian and French, there was one part of the operation panel that was
localized incorrectly. This error has been corrected.
localized incorrectly. This error has been corrected.
17 UI-related
Executing hold without printing a print job, and after saving to the user folder,
then in document filing when a thumbnail is displayed in the user folder, the
screen would become completely white (except for the mode bar are the system
bar). This glitch has been corrected.
then in document filing when a thumbnail is displayed in the user folder, the
screen would become completely white (except for the mode bar are the system
bar). This glitch has been corrected.
18 Language
support Brazilian Portuguese is now supported.
19
Job log related
When “User authentication (internal)” and “Image confirmation of receiving
data setting” are enabled, in “Received fax (output) Item” of the job log, the last
logged-in user would be logged. This glitch has been corrected.
data setting” are enabled, in “Received fax (output) Item” of the job log, the last
logged-in user would be logged. This glitch has been corrected.
20 OSA
related
Regarding OSA external authentication, when the server load is too high, an
authentication error occurs and the print job cannot be completed. This glitch
has been corrected.
authentication error occurs and the print job cannot be completed. This glitch
has been corrected.
21 OSA
related
When an OSA application operating in IIS (Internet Information Services) and
the transmitted data size reaches the maximum data size, the scanned data
from the OSA application causes the main unit to freeze. This glitch has been
corrected.
the transmitted data size reaches the maximum data size, the scanned data
from the OSA application causes the main unit to freeze. This glitch has been
corrected.
22 OSA
related
When connecting a keyboard, while in an OSA application, the frame display of
the focus would go out of alignment or remain on-screen. This glitch has been
corrected.
the focus would go out of alignment or remain on-screen. This glitch has been
corrected.
23 OSA
related
When typing into a text box from a connected USB keyboard in an OSA
application and power-saving mode was entered and then recovered from, the
text that was entered would not be displayed on the screen or the main unit
would freeze, in some cases. This glitch has been corrected.
application and power-saving mode was entered and then recovered from, the
text that was entered would not be displayed on the screen or the main unit
would freeze, in some cases. This glitch has been corrected.
24 OSA
related
From the main unit operations, when [OSA]
[Job Status]
[OSA]
operations were performed, the screen before and after the Job Status screen
would not be the same (the screen status would be re-initialized). This glitch
has been corrected.
would not be the same (the screen status would be re-initialized). This glitch
has been corrected.
ARE 965
Sharp Electronics (UK) Ltd., Technical Services Group
4 OF 4
No. Item
Details
25 OSA
related
26 OSA
related
In an OSA application, the job completion notice would not be output. This
glitch has been corrected.
glitch has been corrected.
27 OSA
related
In OSA external authentication, continuous job queuing is disabled so that the
number of sheets used can be counted accurately, which slows print speed. A
software switch that allows the user to enable continuous job use has therefore
been provided for users who do not wish to control paper use.
number of sheets used can be counted accurately, which slows print speed. A
software switch that allows the user to enable continuous job use has therefore
been provided for users who do not wish to control paper use.
Changes implemented to allow continuous job queuing to be enabled/disabled
via a software switch.
via a software switch.
Sim55-3 SW: 24 DATA: 7
0 = Job queuing disabled (default)
1 = Job queuing enabled
28 OSA
related
The machine locks up when an unsupported JPEG image is registered as an
OSA icon. This glitch has been corrected.
OSA icon. This glitch has been corrected.
29 OSA3.5
support
OSA3.5 is now supported.
30 Option
related
On the built-in keyboard model, if a keyboard type card reader is connected to
the read USB port and low-power mode is entered and then recovered from, the
keyboard type card reader will not be recognized. This glitch has been
corrected.
the read USB port and low-power mode is entered and then recovered from, the
keyboard type card reader will not be recognized. This glitch has been
corrected.
31 Other
Use of MACRONIX produced flash ROMs are now supported.
32 Other
Of counter information displayed in the MFP main body, items that do not exist
in MIB information have been added to MIB information.
in MIB information have been added to MIB information.
33 Other
When the network connection speed is slow, the remote operation panel will
become abnormally slow. The following has been performed to improve this
functionality.
become abnormally slow. The following has been performed to improve this
functionality.
1) The compression option for VNC protocol has been enabled.
2) When the next data transmission request is sent while a request is being
processed, all but the final is destroyed and the drawing data is thinned.
Display
