Sharp MX-B381 / MX-B401 (serv.man65) Service Manual / Technical Bulletin ▷ View online
ARE 933
Sharp Electronics (UK) Ltd., Technical Services Group
DSK ROM UPGRADE ..... (1).
1.Model Name:
MX-FR16U (Option for MX-B381/B401)
2.Description:
Upgrade of ICU-ROM
From August 2009 production
ROM control No.
ICU
B00 0220fc
Item of change: See the accompanying sheet.
Date:8
TH
SEPT 2009
Model: MX-B381
Ref: ARE-933
Ref: ARE-933
Colour: White
Page: 1 0F 4
TECHNICAL BULLETIN
ARE 933
Sharp Electronics (UK) Ltd., Technical Services Group
[Description]
No. Subject
Description
1 Printer-related
Data after the EOI (End of Image) marker in JPEG data of the pasted image may not
be printed because a PCL-XL error occurs as incorrect data. This glitch has been
corrected so that data after the EOI marker is ignored.
be printed because a PCL-XL error occurs as incorrect data. This glitch has been
corrected so that data after the EOI marker is ignored.
2 Printer-related
If LPD: "banner use" is enabled in WEB page network setting, printing may stop
when the number of the jobs is close to 1,000. This glitch has been corrected.
when the number of the jobs is close to 1,000. This glitch has been corrected.
3 Printer-related
A watermark may turn into garbled because some parts of the macro processing
sections for watermark processing cannot be processed correctly. This glitch has
been corrected.
sections for watermark processing cannot be processed correctly. This glitch has
been corrected.
4 Printer-related
The next job may result in a PCL XL error when it receives an invalid XL file without
job end. This glitch has been corrected.
job end. This glitch has been corrected.
5 Printer-related
When copying the character string specified in PJL, the memory occasionally
corrupts because the buffer size is small, resulting in incomplete printing from
MacOS 10.5.6. This glitch has been corrected.
corrupts because the buffer size is small, resulting in incomplete printing from
MacOS 10.5.6. This glitch has been corrected.
6 Printer-related
If ESC/P raster data (barcode data) exists at the end of the page, the data cannot be
registered in the page buffer correctly because the page end processing is
performed before the final raster data processing. If the data cannot be registered
in the page buffer correctly, barcodes may not be printed correctly. This glitch has
been corrected.
registered in the page buffer correctly because the page end processing is
performed before the final raster data processing. If the data cannot be registered
in the page buffer correctly, barcodes may not be printed correctly. This glitch has
been corrected.
7 Printer-related
If the character string reference pointer is not initialized in character string
comparison for automatic discrimination of PDL data, an incorrect address may be
accessed and, in rare cases, the MFP main body may be restarted during printing.
This glitch has been corrected so that the pointer is initialized under all conditions.
comparison for automatic discrimination of PDL data, an incorrect address may be
accessed and, in rare cases, the MFP main body may be restarted during printing.
This glitch has been corrected so that the pointer is initialized under all conditions.
8 Printer-related
If an attempt is made to print large quantities of data from the USB1.1 port, a hang-
up may occur without data printed. This glitch has been corrected.
up may occur without data printed. This glitch has been corrected.
9 OSA-related
If you log in after returning from power saving mode during OSA external
authentication (echo track server), MFP may freeze. This glitch has been corrected.
authentication (echo track server), MFP may freeze. This glitch has been corrected.
10 OSA-related
If keys are pressed quickly and continuously when the external application is valid,
"The data from external application is in incorrect format. Call for service" message
may be displayed. This glitch has been corrected.
"The data from external application is in incorrect format. Call for service" message
may be displayed. This glitch has been corrected.
11 OSA-related
If images such as the vendor logo exist in the OSA template screen, the incorrect
sequence may occur between the acquisition processing of this external image and
the drawing processing of the next screen (soft keyboard), resulting in MFP freeze.
This glitch has been corrected.
sequence may occur between the acquisition processing of this external image and
the drawing processing of the next screen (soft keyboard), resulting in MFP freeze.
This glitch has been corrected.
12 Simulation-related
SIM22-25/24-25/24-35 may be unable to be executed because destination
information is sometimes mistakenly read depending on timing when the power is
turned on. This glitch has been corrected. (Power off/on can recover this glitch.)
information is sometimes mistakenly read depending on timing when the power is
turned on. This glitch has been corrected. (Power off/on can recover this glitch.)
13 Simulation-related
Items Sim24-30 "Administrator password initialization" and Sim24-31 "Service
password initialization" have been deleted when the security kit was installed.
password initialization" have been deleted when the security kit was installed.
ARE 933
Sharp Electronics (UK) Ltd., Technical Services Group
No. Subject
Description
14
Software switch-
related
related
Software switches have been added that switch disable/enable of the auto clear
function before copy job execution.
function before copy job execution.
- Controller software switch (Sim55-3) SW No. : 01 DATA : 05
0: Disable (default)
1: Enable
15
Software switch-
related
related
Software switches have been added that switch Display/Hide of drum and
development maintenance messages and judgment conditions.
development maintenance messages and judgment conditions.
- Controller software switch (Sim55-3) SW No. : 22 DATA : 6
0: Display (default)
1: Hide
- Engine software switch (Sim55-1)
0: Maintenance messages are displayed according to the number of the counter
or running distance, whichever is faster (default).
1: Maintenance messages are displayed according to the number of the counter.
16
Image transmission-
related
related
Transmitting multiple documents directly to SMTP from the specific model of other
companies may cause a problem of receiving only the first page of multiple
documents more than once. This glitch has been corrected.
companies may cause a problem of receiving only the first page of multiple
documents more than once. This glitch has been corrected.
17
Image transmission-
related
related
If the scanned data is transmitted to non-Windows OS through "Scan to shared
folder" of the MFP main body, the SMB server based on non-Windows OS may
respond differently from the SMB standard communication procedure, causing the
SMB client error. This glitch has been corrected so that the scanned data can be
transmitted correctly by ignoring such response on the MFP main body side.
folder" of the MFP main body, the SMB server based on non-Windows OS may
respond differently from the SMB standard communication procedure, causing the
SMB client error. This glitch has been corrected so that the scanned data can be
transmitted correctly by ignoring such response on the MFP main body side.
18
Main body control-
related
related
The MFP screen would go blank and the MFP would fail to recover from power save
mode if the MFP was in received fax preview mode and an attempt was made to
recover the MFP from power save mode—either by a fax being received or by the
user pressing the Power Save key—when 10 minutes or more had elapsed since
the MFP entered power save mode after receiving a fax and retaining received data.
This glitch has been corrected.
mode if the MFP was in received fax preview mode and an attempt was made to
recover the MFP from power save mode—either by a fax being received or by the
user pressing the Power Save key—when 10 minutes or more had elapsed since
the MFP entered power save mode after receiving a fax and retaining received data.
This glitch has been corrected.
19 Job
log-related
If job log control (SW No.3-1) is set to "1: Does not implement the job log" (0:
Implements the job log (default)) in controller software switch (Sim55-3), the user
count may not be incremented. This glitch has been corrected.
Implements the job log (default)) in controller software switch (Sim55-3), the user
count may not be incremented. This glitch has been corrected.
20
Document filing-
related
related
A communication error may occur if FTP pull print is performed for the FTP server
on the Novell NetWare 5.x server. This glitch has been corrected.
on the Novell NetWare 5.x server. This glitch has been corrected.
ARE 933
Sharp Electronics (UK) Ltd., Technical Services Group
No. Subject
Description
21
Support for new
standards of the
International Energy
Star program
standards of the
International Energy
Star program
The criteria change of the International Energy Star program involves the following
changes:
changes:
(1) In the destination setting (Sim26-6), the factory default values for the function of
preheating and auto power shutoff have been changed.
Model name
Destination
Before change
After change
Preheatin
g
Auto
power
shutoff
Preheatin
g
Auto
power
shutoff
MX-B381
Europe
(including UK)
10min. 45min. 1min. 5min.
MX-B401
North America
10min. 45min. 1min. 10min.
(2) A change has been made so that FAN rotation is continued for a predetermined
time even after switching to power shutoff.
[Notes]
Updating to this version dose not involve any change of the setting value for the
MFP printer.
MFP printer.
22 Others
Measures have been taken to cancel communication with the destination so that
data that causes E7-06 (3F) is not accepted when a communication error occurs
between the FAX and MFP controller.
data that causes E7-06 (3F) is not accepted when a communication error occurs
between the FAX and MFP controller.
23 Others
E7-06 (3F) may occur during FAX communication in the IP line environment in
which a packet loss, packet delay, or duplicate packet, etc., often occurs. This
glitch has been corrected.
which a packet loss, packet delay, or duplicate packet, etc., often occurs. This
glitch has been corrected.
24 Others
The IC card reader that recognizes devices as a keyboard may be unable to read
information correctly. This glitch has been corrected.
information correctly. This glitch has been corrected.
Display