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MX-7500N  VARIOUS STORAGE DATA HANDLING  11 – 10

S-1

Pre-install data

*3

I-1

ERDH work + Temporary storage

*3

I-2

Document filing data (Standard + User)

*3

I-3

User watermark/stamp

*3

I-4

FAX reception data

*3

L-1

System storage data

*3

S-2

System data (Backup)

*3

S-3

Multipurpose

*3

S-4

Application #1

*2

S-5

Application #2

*3

S-6

Application #3

*3

S-7

Printer spooler

*2

S-8

Application work

*3

S-9

eOSA work

*3

S-10

SMB server

*3

S-11

DSK data save

*3

L-2

RAID management

*3

L-201

ICU firmware

*3

I-201

FAX reception data

*3

L-101

ICU firmware

*3

S-101

ICU firmware fixed data (Pre-install)

*3

S-102

System data

*3

L-102

Operating system work area

*3

S-1

Pre-install data

*3

I-1

ERDH work + Temporary storage

*2

I-2

Document filing data (Standard + User)

*2

I-3

User watermark/stamp

*3

I-4

FAX reception data

*3

L-1

System storage data

*3

S-2

System data (Backup)

*3

S-3

Multipurpose

*3

S-4

Application #1

*3

S-5

Application #2

*3

S-6

Application #3

*3

S-7

Printer spooler

*2

S-8

Application work

*3

S-9

eOSA work

*3

S-10

SMB server

*3

S-11

DSK data save

*3

L-2

RAID management

*3

L-201

ICU firmware

*3

I-201

FAX reception data

*3

L-101

ICU firmware

*3

S-101

ICU firmware fixed data (Pre-install)

*3

S-102

System data

*3

L-102

Operating system work area

*3

S-1

Pre-install data

*2

I-1

ERDH work + Temporary storage

*3

I-2

Document filing data (Standard + User)

*3

I-3

User watermark/stamp

*3

I-4

FAX reception data

*3

L-1

System storage data

*3

S-2

System data (Backup)

*3

S-3

Multipurpose

*3

S-4

Application #1

*3

S-5

Application #2

*3

S-6

Application #3

*3

S-7

Printer spooler

*3

S-8

Application work

*3

S-9

eOSA work

*3

S-10

SMB server

*3

S-11

DSK data save

*3

L-2

RAID management

*3

L-201

ICU firmware

*3

I-201

FAX reception data

*3

L-101

ICU firmware

*3

S-101

ICU firmware fixed data (Pre-install)

*3

S-102

System data

*3

L-102

Operating system work area

*3

MX-7500N  VARIOUS STORAGE DATA HANDLING  11 – 11

Mirroring information: When the mirroring kit is installed and the power is turned ON, the mirroring information is written into the L-2 partition of
the both HDD's.

Rebuilding: Copying operation of the whole contents of one HDD to the other HDD.

Forcible rebuilding: Erasing the mirroring information in the HDD and rewriting new information.

When the mirroring kit is installed, the two HDD's are named HDD1 and HDD2.

HDD1: Standard HDD for the machine

HDD2: Mirroring kit HDD

The status of each HDD can be checked with SIM62-20.

When the mirroring kit is installed, one of the following icons is displayed on the operation panel.

(When the icon shown below is displayed)

1)

When one HDD goes into trouble, the UI icon which indicates HDD trouble of the mirroring kit is displayed.

2)

Use SIM62-20 to check the HDD status, and refer to the table below to confirm the relation between the HDD status and the remedy.

3)

Refer to the table below and check to confirm the remedy.

4)

Refer to the details of the remedy and perform the necessary procedures.

Kinds of errors and remedies

A. Causes and remedies when the icon of HDD trouble is displayed

B. Causes and remedies when the E7-03 error display is popped up

Specified remedies for each error 
(Details of remedies and procedures)

C. Replacement procedures of the HDD of the mirroring kit or that of the machine

D. Replacement procedures of both of the HDD of the mirroring kit and that of the machine

E. Note for reuse of HDD

 Mirroring kit installed

 Mirroring kit/HDD trouble

 Mirroring kit/Rebuilding

HDD1

OK

-

A

-

A

A

NONE

A

-

-

-

-

REBUILDING

-

-

-

-

-

ERROR

A

-

-

-

-

TROUBLE

A

-

-

-

-

A

One HDD status is OK.
The other HDD status is other 
than OK.

-  The HDD which indicates the status other than 

OK is in trouble.

-  Connection failure of the connectors and 

harness of the mirroring kit

-  Replace the HDD. (Perform "C. Replacement procedures of the 

HDD of the mirroring kit or that of the machine")

-  Replace the mirroring kit. (Perform "C. Replacement procedures 

of the HDD of the mirroring kit or that of the machine")

Display screen

MX-7500N  VARIOUS STORAGE DATA HANDLING  11 – 12

1)

Use SIM62-20 to check the HDD status, and refer to the table below to confirm the relation between the HDD status and the remedy.

Refer to the table of "Causes of troubles and remedies when the E7-03 error occurs" and perform the necessary procedures.

Backup the data from the HDD without trouble first.

2)

Refer to the table below, and check to confirm the remedy.

3)

Refer to the details of the remedy and perform the necessary procedures.

HDD1

OK

B

B or C

B

B

B

NONE

B or C

C

C

C

C

REBUILDING

B

C

F

F

F

ERROR

B

C

F

F

F

TROUBLE

B

C

F

F

D or E

B

When at least one HDD is 
OK.

-  Communication trouble through the SATA 

harness of HDD. 

-  Trouble of HDD which indicates the status 

other than OK.

-  Broken data in HDD
-  The mirroring kit side HDD is normal. The 

machine side HDD is in trouble or rebuild 
operation is not completed.

-  RAID PWB trouble

-  Replace the cable. Remove and connect.
-  Replace the HDD which indicates other than OK. (Perform 

procedures of "C. Replacement procedures of the HDD of the 
mirroring kit or that of the machine.")

-  Replace both of the HDD of the mirroring kit and that of the 

machine. (Perform procedures of "D. Replacement procedures of 
both of the HDD of the mirroring kit and that of the machine.")

C

When at least one HDD is 
NONE.

-  Communication trouble through the SATA 

harness of HDD. 

-  Connection failure between the RAID PWB and 

the HDD. 

-  HDD trouble
-  HDD SATA harness and connector trouble
-  Both the mirroring kit side HDD and the 

machine side HDD are in trouble.

-  RAID PWB trouble

-  Replace the cable. Remove and connect.
-  Check connection between the mirroring kit and the HDD.
-  Replace the HDD which indicates NONE. (Perform procedures of 

"C. Replacement procedures of the HDD of the mirroring kit or 
that of the machine.") 

-  Replace the mirroring kit. (Perform procedures of 

"C. Replacement procedures of the HDD of the mirroring kit or 
that of the machine.") 

-  Replace both of the HDD of the mirroring kit and that of the 

machine. (Perform procedures of "D. Replacement procedures of 
both of the HDD of the mirroring kit and that of the machine.")

D

When in TROUBLE-
TROUBLE.

-  RAID PWB trouble
-  (Both or one) HDD trouble
-  Raid PWB is in trouble. The mirroring side HDD 

is normal. The machine side HDD is other than 
OK.

-  Replace the mirroring kit. (Perform procedures of 

"C. Replacement procedures of the HDD of the mirroring kit or 
that of the machine.") 

-  Replace both of the HDD of the mirroring kit and that of the 

machine. (Perform procedures of "D. Replacement procedures of 
both of the HDD of the mirroring kit and that of the machine.")

E

When in TROUBLE-
TROUBLE. (Occurring when 
replacing the HDD)

-  The mirroring kit is composed of HDD's which 

have different mirroring information each other. 
(A HDD which has been used in the mirroring 
kit of another machine is used.)

-  Replace both of the HDD of the mirroring kit and that of the 

machine. (Perform procedures of "D. Replacement procedures of 
both of the HDD of the mirroring kit and that of the machine.")

F

Other than cases B, C, D, 
and E

-  RAID PWB trouble
-  Both HDD's trouble

-  Replace the mirroring kit. (Perform procedures of 

"C. Replacement procedures of the HDD of the mirroring kit or 
that of the machine.") 

-  Replace both of the HDD of the mirroring kit and that of the 

machine. (Perform procedures of "D. Replacement procedures of 
both of the HDD of the mirroring kit and that of the machine.")

MX-7500N  VARIOUS STORAGE DATA HANDLING  11 – 13

-  When replacing the mirroring kit, follow the replacement proce-

dures of the HDD of the mirroring kit only.

NOTE: When E7-03 error code is popped up, procedures of Step 1

and Step 2 are nor required.

When replacing the HDD for the mirroring kit, be sure to use a new
HDD.

If a HDD which has been used in a mirroring kit is used for replac-
ing the HDD, the operations and the data cannot be assured.

If a HDD which has been used in a mirroring kit is installed, the
original data may be erased.

If, however, the mirroring information of the HDD is erased by RIB
Buster as described later, it can be used. (*1) In addition, if the both
HDD's are replaced with HDD's which have been used, SIIM62-1
must be executed to format HDD's in addition to erasing the mirror-
ing information.

When removing the HDD after installing the mirroring kit, be sure to
remove the both HDD's together.

If only one HDD is removed then it is reinstalled, the data of both
HDD's may not be identical, causing an error.

When removing the HDD and performing some work, first discon-
nect the HDD SATA connector of the MFP PWB and perform the
work.

With the above procedure, the both HDD's are brought into the sta-
tus disconnected from the machine.

Put mark on the mirroring kit HDD and the machine HDD to indi-
cate that they have been used. (*2)

*1: Refer to "5-C. Deleting the HDD mirroring information."

*2: Refer to "5-B. How to check the usage history of a HDD in a 

  mirroring kit."

Step 1

Back up the data in the HDD before replacement. (By 
servicing) 
Use SIM56-2, the device cloning, or the storage backup 
function to save the data. (Back up the data to the PC or a 
USB memory.) 
(Data which can be backed up: Address book data, image 
send registration data, user authentication data)

Step 2

Back up the data in the HDD before replacement. (By the 
user or by servicing)
Back up the data to the PC by Web page. 
(Data which can be backed up: Document filing data, JOB 
log data)

Step 3

When there is some received data of FAX and Internet FAX, 
use SIM66-62 to back up the image data from the HDD 
(BACKUP DATA) to a USB memory. (The backed up image 
data are in the PDF file type and cannot be returned to the 
machine.) Give the backed up data to the use.

Condition

When a new HDD (blank)(*1) (service part) is used.

Step 4

If HDD1 is in trouble, replace the HDD of the machine. If 
HDD2 is in trouble, replace the HDD of the mirroring kit. (*2)

Step 5

Boot the machine. 
> Rebuilding is automatically executed.
> Check to confirm that E7-03 error (HDD trouble) does not 
occur, and that the UI icon which indicates rebuilding of the 
mirroring kit is displayed. Use SIM 62-20 to confirm that the 
status of the replaced HDD is displayed as REBUILDING.

Step 6

It takes about three hour to complete rebuilding. 

Step 7

Check to confirm that the UI icon which indicated installation 
of the mirroring unit is displayed. Use SIM62-20 to confirm 
that the HDD status is displayed as HDD1/HDD2=OK/OK.

Step 1

When there is some received data of FAX and Internet FAX, 
use SIM66-62 to back up the image data from the SD Card 
(ORIGINAL DATA) to a USB memory. (The backed up 
image data are in the PDF file type and cannot be returned 
to the machine.) Give the backed up data to the use.

Condition

When two new HDD's (blank)(*1) (service part) are used for 
both.

Step 2

Replace the both HDD's (as well as the RAID PWB if 
necessary). (*2)

Step 3

Set DIPSW1 of the mirroring kit to 
ON, and turn on the main power of 
the machine. 
> Forcible rebuilding is executed. 
> Check to confirm that the E7-03 
error (HDD trouble) does not occur 
and that the UI icon which 
indicates installation of the 
mirroring kit is displayed. Use 
SIM62-20 to confirm that the HDD 
status is displayed as HDD1/
HDD2=OK/OK.

Step 4

Turn OFF the main power of the 
machine, and set DIPSW2 to OFF. 
Then, turn ON the main power of 
the machine again.

Step 5

Use SIM66-10 to clear the FAX image memory. The memory 
is cleared in order to ensure consistency between the HDD 
data and the image memory and to prevent against 
malfunctions. (Not only the FAX model, but also the scanner 
and the Internet FAX models require memory clearing.)

Step 6

Use SIM49-3 to install the e-Operation Manual data to the 
HDD. 

Step 7

The trouble code "U2-60" is displayed. 
> Use SIM49-5 to install the watermark data to the HDD. 
> Use SIM16 to cancel the U2-60 error.