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Model
MX-6500N MX-7500N (serv.man25)
Pages
19
Size
273.65 KB
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PDF
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Service Manual
Brand
Device
Copying Equipment / Section 11 Various Storage Data Handling
File
mx-6500n-mx-7500n-sm25.pdf
Date

Sharp MX-6500N / MX-7500N (serv.man25) Service Manual ▷ View online

MX-7500N  VARIOUS STORAGE DATA HANDLING  11 – 9
4. HDD/SD card/CF card SIM format operation
The relations between SIM62/66 and formatted (deleted) data are as follows:
*1: Physical format ("0" is written to the all area.)
*2: Logical format (Only the management area is initialized.)
*3: Nothing is done.
SIM66-10 FAX image memory clear
HDD
SD Card
CF Card
SIM62-1 Hard disk format
HDD
SD Card
CF Card
SIM62-8 Hard disk format (Excluding the system area)
HDD
SD Card
CF Card
Partition 
number
Partition
S-1
Pre-install data
*3
I-1
ERDH work + Temporary storage
*3
I-2
Document filing data (Standard + User)
*3
I-3
User watermark/stamp
*3
I-4
FAX reception data
*2
L-1
System storage data
*3
S-2
System data (Backup)
*3
S-3
Multipurpose
*3
S-4
Application #1
*3
S-5
Application #2
*3
S-6
Application #3
*3
S-7
Printer spooler
*3
S-8
Application work
*3
S-9
eOSA work
*3
S-10
SMB server
*3
S-11
DSK data save
*3
L-2
RAID management
*3
Partition 
number
Partition
L-201
ICU firmware
*3
I-201
FAX reception data
*2
Partition 
number
Partition
L-101
ICU firmware
*3
S-101
ICU firmware fixed data (Pre-install)
*3
S-102
System data
*3
L-102
Operating system work area
*3
Partition 
number
Partition
S-1
Pre-install data
*3
I-1
ERDH work + Temporary storage
*1
I-2
Document filing data (Standard + User)
*1
I-3
User watermark/stamp
*1
I-4
FAX reception data
*1
L-1
System storage data
*1
S-2
System data (Backup)
*1
S-3
Multipurpose
*1
S-4
Application #1
*1
S-5
Application #2
*1
S-6
Application #3
*1
S-7
Printer spooler
*1
S-8
Application work
*1
S-9
eOSA work
*1
S-10
SMB server
*1
S-11
DSK data save
*1
L-2
RAID management
*3
Partition 
number
Partition
L-201
ICU firmware
*3
I-201
FAX reception data
*1
Partition 
number
Partition
L-101
ICU firmware
*3
S-101
ICU firmware fixed data (Pre-install)
*3
S-102
System data
*3
L-102
Operating system work area
*3
Partition 
number
Partition
S-1
Pre-install data
*3
I-1
ERDH work + Temporary storage
*1
I-2
Document filing data (Standard + User)
*1
I-3
User watermark/stamp
*1
I-4
FAX reception data
*1
L-1
System storage data
*3
S-2
System data (Backup)
*1
S-3
Multipurpose
*1
S-4
Application #1
*1
S-5
Application #2
*1
S-6
Application #3
*1
S-7
Printer spooler
*1
S-8
Application work
*1
S-9
eOSA work
*1
S-10
SMB server
*1
S-11
DSK data save
*1
L-2
RAID management
*3
Partition 
number
Partition
L-201
ICU firmware
*3
I-201
FAX reception data
*1
Partition 
number
Partition
L-101
ICU firmware
*3
S-101
ICU firmware fixed data (Pre-install)
*3
S-102
System data
*3
L-102
Operating system work area
*3
MX-7500N  VARIOUS STORAGE DATA HANDLING  11 – 10
SIM62-10 Job complete list (Job log data) delete
HDD
SD Card
CF Card
SIM62-11 Document filing data delete
HDD
SD Card
CF Card
SIM62-13 Hard disk format (Manual area only)
HDD
SD Card
CF Card
Partition 
number
Partition
S-1
Pre-install data
*3
I-1
ERDH work + Temporary storage
*3
I-2
Document filing data (Standard + User)
*3
I-3
User watermark/stamp
*3
I-4
FAX reception data
*3
L-1
System storage data
*3
S-2
System data (Backup)
*3
S-3
Multipurpose
*3
S-4
Application #1
*2
S-5
Application #2
*3
S-6
Application #3
*3
S-7
Printer spooler
*2
S-8
Application work
*3
S-9
eOSA work
*3
S-10
SMB server
*3
S-11
DSK data save
*3
L-2
RAID management
*3
Partition 
number
Partition
L-201
ICU firmware
*3
I-201
FAX reception data
*3
Partition 
number
Partition
L-101
ICU firmware
*3
S-101
ICU firmware fixed data (Pre-install)
*3
S-102
System data
*3
L-102
Operating system work area
*3
Partition 
number
Partition
S-1
Pre-install data
*3
I-1
ERDH work + Temporary storage
*2
I-2
Document filing data (Standard + User)
*2
I-3
User watermark/stamp
*3
I-4
FAX reception data
*3
L-1
System storage data
*3
S-2
System data (Backup)
*3
S-3
Multipurpose
*3
S-4
Application #1
*3
S-5
Application #2
*3
S-6
Application #3
*3
S-7
Printer spooler
*2
S-8
Application work
*3
S-9
eOSA work
*3
S-10
SMB server
*3
S-11
DSK data save
*3
L-2
RAID management
*3
Partition 
number
Partition
L-201
ICU firmware
*3
I-201
FAX reception data
*3
Partition 
number
Partition
L-101
ICU firmware
*3
S-101
ICU firmware fixed data (Pre-install)
*3
S-102
System data
*3
L-102
Operating system work area
*3
Partition 
number
Partition
S-1
Pre-install data
*2
I-1
ERDH work + Temporary storage
*3
I-2
Document filing data (Standard + User)
*3
I-3
User watermark/stamp
*3
I-4
FAX reception data
*3
L-1
System storage data
*3
S-2
System data (Backup)
*3
S-3
Multipurpose
*3
S-4
Application #1
*3
S-5
Application #2
*3
S-6
Application #3
*3
S-7
Printer spooler
*3
S-8
Application work
*3
S-9
eOSA work
*3
S-10
SMB server
*3
S-11
DSK data save
*3
L-2
RAID management
*3
Partition 
number
Partition
L-201
ICU firmware
*3
I-201
FAX reception data
*3
Partition 
number
Partition
L-101
ICU firmware
*3
S-101
ICU firmware fixed data (Pre-install)
*3
S-102
System data
*3
L-102
Operating system work area
*3
MX-7500N  VARIOUS STORAGE DATA HANDLING  11 – 11
5. Necessary works and notes for replacement of the mirroring kit HDD
NOTE:
Terminology and contents
Mirroring information: When the mirroring kit is installed and the power is turned ON, the mirroring information is written into the L-2 partition of
the both HDD's.
Rebuilding: Copying operation of the whole contents of one HDD to the other HDD.
Forcible rebuilding: Erasing the mirroring information in the HDD and rewriting new information.
When the mirroring kit is installed, the two HDD's are named HDD1 and HDD2.
HDD1: Standard HDD for the machine
HDD2: Mirroring kit HDD
The status of each HDD can be checked with SIM62-20.
Outline / Description Items
Mirroring kit status and status icons
When the mirroring kit is installed, one of the following icons is displayed on the operation panel.
A. Causes and remedies when the icon of HDD trouble is displayed
(When the icon shown below is displayed)
1)
When one HDD goes into trouble, the UI icon which indicates HDD trouble of the mirroring kit is displayed.
2)
Use SIM62-20 to check the HDD status, and refer to the table below to confirm the relation between the HDD status and the remedy.
SIM62-20 status and causes of troubles (When the icon of HDD trouble is displayed)
3)
Refer to the table below and check to confirm the remedy.
Table: Causes of troubles and remedies when the icon of HDD trouble is displayed
4)
Refer to the details of the remedy and perform the necessary procedures.
Kinds of errors and remedies
A. Causes and remedies when the icon of HDD trouble is displayed
B. Causes and remedies when the E7-03 error display is popped up
Specified remedies for each error 
(Details of remedies and procedures)
C. Replacement procedures of the HDD of the mirroring kit or that of the machine
D. Replacement procedures of both of the HDD of the mirroring kit and that of the machine
E. Note for reuse of HDD
Icon
Mirroring kit status
 Mirroring kit installed
 Mirroring kit/HDD trouble
 Mirroring kit/Rebuilding
HDD2
OK
NONE
REBUILDING
ERROR
TROUBLE
HDD1
OK
-
A
-
A
A
NONE
A
-
-
-
-
REBUILDING
-
-
-
-
-
ERROR
A
-
-
-
-
TROUBLE
A
-
-
-
-
Case
State
Cause
Remedy
A
One HDD status is OK.
The other HDD status is other 
than OK.
-  The HDD which indicates the status other than 
OK is in trouble.
-  Connection failure of the connectors and 
harness of the mirroring kit
-  Replace the HDD. (Perform "C. Replacement procedures of the 
HDD of the mirroring kit or that of the machine")
-  Replace the mirroring kit. (Perform "C. Replacement procedures 
of the HDD of the mirroring kit or that of the machine")
Display screen
MX-7500N  VARIOUS STORAGE DATA HANDLING  11 – 12
B. Causes and remedies when the E7-03 error display is popped up
1)
Use SIM62-20 to check the HDD status, and refer to the table below to confirm the relation between the HDD status and the remedy.
Refer to the table of "Causes of troubles and remedies when the E7-03 error occurs" and perform the necessary procedures.
Backup the data from the HDD without trouble first.
SIM62-20 status and causes of troubles
2)
Refer to the table below, and check to confirm the remedy.
Causes of troubles and remedies when the E7-03 error occurs
3)
Refer to the details of the remedy and perform the necessary procedures.
Causes and remedies when cases B, C, D, and E are not applicable
HDD2
OK
NONE
REBUILDING
ERROR
TROUBLE
HDD1
OK
B
B or C
B
B
B
NONE
B or C
C
C
C
C
REBUILDING
B
C
F
F
F
ERROR
B
C
F
F
F
TROUBLE
B
C
F
F
D or E
Case
State
Cause
Remedy
B
When at least one HDD is 
OK.
-  Communication trouble through the SATA 
harness of HDD. 
-  Trouble of HDD which indicates the status 
other than OK.
-  Broken data in HDD
-  The mirroring kit side HDD is normal. The 
machine side HDD is in trouble or rebuild 
operation is not completed.
-  RAID PWB trouble
-  Replace the cable. Remove and connect.
-  Replace the HDD which indicates other than OK. (Perform 
procedures of "C. Replacement procedures of the HDD of the 
mirroring kit or that of the machine.")
-  Replace both of the HDD of the mirroring kit and that of the 
machine. (Perform procedures of "D. Replacement procedures of 
both of the HDD of the mirroring kit and that of the machine.")
C
When at least one HDD is 
NONE.
-  Communication trouble through the SATA 
harness of HDD. 
-  Connection failure between the RAID PWB and 
the HDD. 
-  HDD trouble
-  HDD SATA harness and connector trouble
-  Both the mirroring kit side HDD and the 
machine side HDD are in trouble.
-  RAID PWB trouble
-  Replace the cable. Remove and connect.
-  Check connection between the mirroring kit and the HDD.
-  Replace the HDD which indicates NONE. (Perform procedures of 
"C. Replacement procedures of the HDD of the mirroring kit or 
that of the machine.") 
-  Replace the mirroring kit. (Perform procedures of 
"C. Replacement procedures of the HDD of the mirroring kit or 
that of the machine.") 
-  Replace both of the HDD of the mirroring kit and that of the 
machine. (Perform procedures of "D. Replacement procedures of 
both of the HDD of the mirroring kit and that of the machine.")
D
When in TROUBLE-
TROUBLE.
-  RAID PWB trouble
-  (Both or one) HDD trouble
-  Raid PWB is in trouble. The mirroring side HDD 
is normal. The machine side HDD is other than 
OK.
-  Replace the mirroring kit. (Perform procedures of 
"C. Replacement procedures of the HDD of the mirroring kit or 
that of the machine.") 
-  Replace both of the HDD of the mirroring kit and that of the 
machine. (Perform procedures of "D. Replacement procedures of 
both of the HDD of the mirroring kit and that of the machine.")
E
When in TROUBLE-
TROUBLE. (Occurring when 
replacing the HDD)
-  The mirroring kit is composed of HDD's which 
have different mirroring information each other. 
(A HDD which has been used in the mirroring 
kit of another machine is used.)
-  Replace both of the HDD of the mirroring kit and that of the 
machine. (Perform procedures of "D. Replacement procedures of 
both of the HDD of the mirroring kit and that of the machine.")
Case
State
Cause
Remedy
F
Other than cases B, C, D, 
and E
-  RAID PWB trouble
-  Both HDD's trouble
-  Replace the mirroring kit. (Perform procedures of 
"C. Replacement procedures of the HDD of the mirroring kit or 
that of the machine.") 
-  Replace both of the HDD of the mirroring kit and that of the 
machine. (Perform procedures of "D. Replacement procedures of 
both of the HDD of the mirroring kit and that of the machine.")
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