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Model
MX-6500N MX-7500N (serv.man21)
Pages
66
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561.77 KB
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Service Manual
Brand
Device
Copying Equipment / Section 7 Troubleshooting
File
mx-6500n-mx-7500n-sm21.pdf
Date

Sharp MX-6500N / MX-7500N (serv.man21) Service Manual ▷ View online

MX-7500N  TROUBLESHOOTING  7 – 49
 
U6-88
EEPROM trouble (2 series)
 
U6-89
Room temperature thermistor break-
down (2 series)
 
U6-90
Room humidity thermistor breakdown
(2 series) 
 
U7-50
MFPC PWB - Vendor machine 
communication error
 
U7-51
Vendor machine error
 
U9-01
Touch panel trouble
 
UC-02
CPT - ASIC error
 
UC-12
CPT - ASIC abnormal trouble 
(DSPF detection)
 
UC-20
DOCC ASIC error
 
UC-30
Anti-copy MODULE trouble 
(DSPF detection)
 
UE-10
LCT1 suction fan motor trouble
Trouble content
The EEPROM contents are garbled.
Detail
PCU
Cause
A3 2-stage LCT control PWB trouble
Malfunction caused by noises
Check & Remedy
Replace the A3 2-stage LCT control PWB.
Trouble content
Room temperature thermistor open or short
Detail
PCU
Cause
Room temperature thermistor harness connection 
trouble
Room temperature thermistor trouble
A3 2-stage LCT control PWB trouble
Check & Remedy
Check connection of the harness and the connector of 
the room temperature thermistor.
Replace the temperature and humidity sensor.
Check the A3 2-stage LCT control PWB.
Trouble content
Humidity thermistor open or short
Detail
PCU
Cause
Humidity thermistor harness connection trouble
Humidity thermistor trouble
A3 2-stage LCT control PWB trouble
Check & Remedy
Check connection of the harness and the connector of 
the humidity thermistor.
Replace the temperature and humidity sensor.
Check the A3 2-stage LCT control PWB.
Trouble content
Communication error between the MFP and the serial 
vendor.
Detail
MFP
Cause
Improper setting of the vendor machine specifications 
(SIM26-3).
Vendor machine trouble.
MFPC PWB trouble.
Connector, harness connection trouble.
Strong external noises.
Check & Remedy
Cancel the error by turning OFF/ON the power.
Check the connector and the harness in the 
communication line.
Change the specifications of the vendor machine 
(SIM26-3).
Replace the MFPC PWB.
Trouble content
Detail
MFP (Notification of a trouble from the serial vendor)
Cause
Serial vendor machine trouble.
Connector, harness connection trouble.
Check & Remedy
Err.XX is displayed on the operation panel of the 
vendor. (XX is the detail code.)
Repair the vendor machine referring to the detail 
code. 
Check the connector and the harness in the 
communication line.
Trouble content
Communication error, Read / Write error, ICU internal 
error
Detail
SCU
Cause
SCU PWB trouble
Check & Remedy
Check connection signal between the SCU CPU and 
the touch panel controller.
Trouble content
Detail
DSPF
Cause
SCU PWB trouble. (CPT-ASIC trouble.)
Check & Remedy
Replace the SCU PWB.
Trouble content
Access abnormality to the CPT - ASIC (when the 
ASIC operates abnormally)
Detail
SCU
Cause
B to B connector connection trouble.
DSPF PWB trouble.
CPT - ASIC trouble.
Check & Remedy
Check the B to B connector.
Replace the DSPF PWB or the Option PWB.
Trouble content
Detail
SCU
Cause
SCU PWB trouble. (DOCC-ASIC trouble.)
Check & Remedy
Replace the SCU PWB.
Trouble content
Access abnormality to the DOCC-ASIC (when the 
ASIC operates abnormally)
Detail
DSPF
Cause
B to B connector connection trouble.
DSPF PWB trouble.
DOCC-ASIC trouble.
Check & Remedy
Check the B to B connector.
Replace the DSPF PWB or the Option PWB.
Trouble content
Suction fan motor abnormality
Detail
PCU
Cause
Motor lock
Motor RPM abnormality
Overcurrent to the motor
Harness and connector connection trouble
A3 2-stage LCT control PWB trouble
Check & Remedy
Use SIM04-03 to check the operation of the suction 
fan motor.
Check connection of the harness and the connector.
Replace the A3 2-stage LCT control PWB.
MX-7500N  TROUBLESHOOTING  7 – 50
 
UE-11
LCT1 exhaust fan motor trouble
 
UE-12
LCT1 warm air heater thermistor open
 
UE-13
LCT1 warm air heater thermistor low
temperature trouble
 
UE-14
LCT1 warm air heater thermistor high
temperature trouble
 
UE-15
LCT1 warm air outlet port thermistor
open
 
UE-16
LCT1 warm air outlet port thermistor
low temperature
 
UE-17
LCT1 warm air outlet port thermistor
high temperature
 
UE-20
LCT2 suction fan motor trouble
Trouble content
Exhaust fan motor abnormality
Detail
PCU
Cause
Motor lock
Motor RPM abnormality
Over current to the motor
Harness and connector connection trouble
A3 2-stage LCT control PWB trouble
Check & Remedy
Use SIM04-03 to check the operation of the exhaust 
fan motor.
Check connection of the harness and the connector.
Replace the A3 2-stage LCT control PWB.
Trouble content
The thermistor is open.
Detail
PCU
Cause
Warm air heater (thermistor) trouble
A3 2-stage LCT control PWB trouble
Warm air heater harness and connector connection 
trouble
Check & Remedy
Check the harness and the connector from the warm 
air heater (thermistor) to the A3 2-stage LCT control 
PWB.
Trouble content
The temperature does not reach the specified level 
within the specified time after turning ON the power 
relay.
Detail
PCU
Cause
Warm air heater (thermistor) trouble
Warm air heater trouble
Warm air heater harness and connector connection 
trouble
A3 2-stage LCT control PWB trouble
Thermostat trouble.
AC power trouble
Insertion detection switch 2 trouble
Heater relay PWB trouble
Check & Remedy
Check the warm air heater (thermistor) and its 
harness.
Check the thermistor input circuit section of the A3 2-
stage LCT control PWB.
Check for disconnection of the warm air heater and 
the thermostat.
Check the insertion detection switch 2.
Check the heater relay PWB.
Check the heater control circuit of the AC PWB and 
that of the A3 2-stage LCT control PWB.
Trouble content
The warm air heater temperature exceeds the 
specified level.
Detail
PCU
Cause
Warm air heater (thermistor) trouble
A3 2-stage LCT control PWB trouble
Warm air heater harness and connector connection 
trouble
Heater relay PWB trouble
Check & Remedy
Check the warm air heater (thermistor) and its 
harness.
Check the thermistor input circuit section of the A3 2-
stage LCT control PWB.
Check the heater relay PWB.
Check the heater control circuit of the A3 2-stage LCT 
control PWB.
Trouble content
The thermistor is open.
Detail
PCU
Cause
Thermistor trouble.
A3 2-stage LCT control PWB trouble
Connector connection trouble
Check & Remedy
Check connection of the harness and the connector 
from the thermistor to the A3 2-stage LCT control 
PWB.
Trouble content
The temperature does not reach the specified level 
within the specified time after turning ON the power 
relay.
Detail
PCU
Cause
Thermistor trouble.
Warm air heater trouble
Warm air heater harness and connector connection 
trouble
A3 2-stage LCT control PWB trouble
Thermostat trouble.
AC power trouble
Insertion detection switch 2 trouble
Heater relay PWB trouble
Check & Remedy
Check the thermistor and its harness.
Check the thermistor input circuit section of the A3 2-
stage LCT control PWB.
Check for disconnection of the warm air heater and 
the thermostat.
Check the insertion detection switch 2.
Check the heater relay PWB.
Check the heater control circuit of the AC PWB and 
that of the A3 2-stage LCT control PWB.
Trouble content
The temperature at the warm air outlet port exceeds 
the specified level.
Detail
PCU
Cause
Thermistor trouble.
Warm air heater harness and connector connection 
trouble
Heater relay PWB trouble
A3 2-stage LCT control PWB trouble
Check & Remedy
Check the thermistor and its harness.
Check the thermistor input circuit section of the A3 2-
stage LCT control PWB.
Check the heater relay PWB.
Check the heater control circuit of the A3 2-stage LCT 
control PWB.
Trouble content
Suction fan motor abnormality
Detail
PCU
Cause
Motor lock
Motor RPM abnormality
Overcurrent to the motor
Harness and connector connection trouble
A3 2-stage LCT control PWB trouble
Check & Remedy
Use SIM04-03 to check the operation of the suction 
fan motor.
Check connection of the harness and the connector.
Replace the A3 2-stage LCT controller PWB.
MX-7500N  TROUBLESHOOTING  7 – 51
 
UE-21
LCT2 exhaust fan motor trouble
 
UE-22
LCT2 warm air heater thermistor open
 
UE-23
LCT2 warm air heater thermistor low
temperature trouble
 
UE-24
LCT2 warm air heater thermistor high
temperature trouble
 
UE-25
LCT2 warm air outlet port thermistor
open
 
UE-26
LCT2 warm air outlet port thermistor
low temperature
 
UE-27
LCT2 warm air outlet port thermistor
high temperature
 
UE-30
LCT3 suction fan motor trouble
Trouble content
Exhaust fan motor abnormality
Detail
PCU
Cause
Motor lock
Motor RPM abnormality
Overcurrent to the motor
Harness and connector connection trouble
A3 2-stage LCT control PWB trouble
Check & Remedy
Use SIM04-03 to check the operation of the exhaust 
fan motor.
Check connection of the harness and the connector.
Replace the A3 2-stage LCT control PWB.
Trouble content
The thermistor is open.
Detail
PCU
Cause
Warm air heater (thermistor) trouble
A3 2-stage LCT control PWB trouble
Warm air heater harness and connector connection 
trouble
Check & Remedy
Check the harness and the connector from the warm 
air heater (thermistor) to the A3 2-stage LCT control 
PWB.
Trouble content
The temperature does not reach the specified level 
within the specified time after turning ON the power 
relay.
Detail
PCU
Cause
Warm air heater (thermistor) trouble
Warm air heater trouble
Warm air heater harness and connector connection 
trouble
A3 2-stage LCT control PWB trouble
Thermostat trouble.
AC power trouble
Insertion detection switch 2 trouble
Heater relay PWB trouble
Check & Remedy
Check the warm air heater (thermistor) and its 
harness.
Check the thermistor input circuit section of the A3 2-
stage LCT control PWB.
Check for disconnection of the warm air heater and 
the thermostat.
Check the insertion detection switch 2.
Check the heater relay PWB.
Check the heater control circuit of the AC PWB and 
that of the A3 2-stage LCT control PWB.
Trouble content
The warm air heater temperature exceeds the 
specified level.
Detail
PCU
Cause
Warm air heater (thermistor) trouble
A3 2-stage LCT control PWB trouble
Warm air heater harness and connector connection 
trouble
Heater relay PWB trouble
Check & Remedy
Check the warm air heater (thermistor) and its 
harness.
Check the thermistor input circuit section of the A3 2-
stage LCT control PWB.
Check the heater relay PWB.
Check the heater control circuit of the A3 2-stage LCT 
control PWB.
Trouble content
The thermistor is open.
Detail
PCU
Cause
Thermistor trouble.
A3 2-stage LCT control PWB trouble
Connector connection trouble
Check & Remedy
Check connection of the harness and the connector 
from the thermistor to the A3 2-stage LCT control 
PWB.
Trouble content
The temperature does not reach the specified level 
within the specified time after turning ON the power 
relay.
Detail
PCU
Cause
Thermistor trouble.
Warm air heater trouble
Warm air heater harness and connector connection 
trouble
A3 2-stage LCT control PWB trouble
Thermostat trouble.
AC power trouble
Insertion detection switch 2 trouble
Heater relay PWB trouble
Check & Remedy
Check the thermistor and its harness.
Check the thermistor input circuit section of the A3 2-
stage LCT control PWB.
Check for disconnection of the warm air heater and 
the thermostat.
Check the insertion detection switch 2.
Check the heater relay PWB.
Check the heater control circuit of the AC PWB and 
that of the A3 2-stage LCT control PWB.
Trouble content
The temperature at the warm air outlet port exceeds 
the specified level.
Detail
PCU
Cause
Thermistor trouble.
Warm air heater harness and connector connection 
trouble
Heater relay PWB trouble
A3 2-stage LCT control PWB trouble
Check & Remedy
Check the thermistor and its harness.
Check the thermistor input circuit section of the A3 2-
stage LCT control PWB.
Check the heater relay PWB.
Check the heater control circuit of the A3 2-stage LCT 
control PWB.
Trouble content
Suction fan motor abnormality
Detail
PCU
Cause
Motor lock
Motor RPM abnormality
Over current to the motor
Harness and connector connection trouble
A3 2-stage LCT control PWB trouble
Check & Remedy
Use SIM04-03 to check the operation of the suction 
fan motor.
Check connection of the harness and the connector.
Replace the A3 2-stage LCT control PWB.
MX-7500N  TROUBLESHOOTING  7 – 52
 
UE-31
LCT3 exhaust fan motor trouble
 
UE-32
LCT3 warm air heater thermistor open
 
UE-33
LCT3 warm air heater thermistor low
temperature trouble
 
UE-34
LCT3 warm air heater thermistor high
temperature trouble
 
UE-35
LCT3 warm air outlet port thermistor
open
 
UE-36
LCT3 warm air outlet port thermistor
low temperature
 
UE-37
LCT3 warm air outlet port thermistor
high temperature
 
UE-40
LCT4 suction fan motor trouble
Trouble content
Exhaust fan motor abnormality
Detail
PCU
Cause
Motor lock
Motor RPM abnormality
Over current to the motor
Harness and connector connection trouble
A3 2-stage LCT control PWB trouble
Check & Remedy
Use SIM04-03 to check the operation of the exhaust 
fan motor.
Check connection of the harness and the connector.
Replace the A3 2-stage LCT control PWB.
Trouble content
The thermistor is open.
Detail
PCU
Cause
Warm air heater (thermistor) trouble
A3 2-stage LCT control PWB trouble
Warm air heater harness and connector connection 
trouble
Check & Remedy
Check the harness and the connector from the warm 
air heater (thermistor) to the A3 2-stage LCT control 
PWB.
Trouble content
The temperature does not reach the specified level 
within the specified time after turning ON the power 
relay.
Detail
PCU
Cause
Warm air heater (thermistor) trouble
Warm air heater trouble
Warm air heater harness and connector connection 
trouble
A3 2-stage LCT control PWB trouble
Thermostat trouble.
AC power trouble
Insertion detection switch 2 trouble
Heater relay PWB trouble
Check & Remedy
Check the warm air heater (thermistor) and its har-
ness.
Check the thermistor input circuit section of the A3 2- 
stage LCT control PWB.
Check for disconnection of the warm air heater and 
the thermostat.
Check the insertion detection switch 2.
Check the heater relay PWB.
Check the heater control circuit of the AC PWB and 
that of the A3 2-stage LCT control PWB.
Trouble content
The warm air heater temperature exceeds the 
specified level.
Detail
PCU
Cause
Warm air heater (thermistor) trouble
A3 2-stage LCT control PWB trouble
Warm air heater harness and connector connection 
trouble
Heater relay PWB trouble
Check & Remedy
Check the warm air heater (thermistor) and its har-
ness.
Check the thermistor input circuit section of the A3 2- 
stage LCT control PWB.
Check the heater relay PWB.
Check the heater control circuit of the A3 2-stage LCT 
control PWB.
Trouble content
The thermistor is open.
Detail
PCU
Cause
Thermistor trouble.
A3 2-stage LCT control PWB trouble
Connector connection trouble
Check & Remedy
Check connection of the harness and the connector 
from the thermistor to the A3 2-stage LCT control 
PWB.
Trouble content
The temperature does not reach the specified level 
within the specified time after turning ON the power 
relay.
Detail
PCU
Cause
Thermistor trouble.
Warm air heater trouble
Warm air heater harness and connector connection 
trouble
A3 2-stage LCT control PWB trouble
Thermostat trouble.
AC power trouble
Insertion detection switch 2 trouble
Heater relay PWB trouble
Check & Remedy
Check the thermistor and its harness.
Check the thermistor input circuit section of the A3 2- 
stage LCT control PWB.
Check for disconnection of the warm air heater and 
the thermostat.
Check the insertion detection switch 2.
Check the heater relay PWB.
Check the heater control circuit of the AC PWB and 
that of the A3 2-stage LCT control PWB.
Trouble content
The temperature at the warm air outlet port exceeds 
the specified level.
Detail
PCU
Cause
Thermistor trouble.
Warm air heater harness and connector connection 
trouble
Heater relay PWB trouble
A3 2-stage LCT control PWB trouble
Check & Remedy
Check the thermistor and its harness.
Check the thermistor input circuit section of the A3 2- 
stage LCT control PWB.
Check the heater relay PWB.
Check the heater control circuit of the A3 2-stage LCT 
control PWB.
Trouble content
Suction fan motor abnormality
Detail
PCU
Cause
Motor lock
Motor RPM abnormality
Over current to the motor
Harness and connector connection trouble
A3 2-stage LCT control PWB trouble
Check & Remedy
Use SIM04-03 to check the operation of the suction 
fan motor.
Check connection of the harness and the connector.
Replace the A3 2-stage LCT controller PWB.
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