Sharp MX-3050N / MX-3060N / MX-3070N / MX-3550N / MX-3560N / MX-3570N / MX-4050N / MX-4060N / MX-4070N (serv.man2) Handy Guide ▷ View online
SHARP
JAM CAUSE CODES
73
MAIN UNIT, DESK & LCC (Cont’d)
PDPPD2_N
Interface outlet port not reached
JAM
JAM
PDPPD2_S
Interface outlet port remaining JAM
POD1_N
POD1 not reached JAM
POD1_NA
POD1 not reached JAM (jam on
second side)
second side)
POD1_S
POD1 remaining JAM
POD1_SA
POD1 remaining JAM (jam on second
side)
side)
POD2_N
POD2 not reached JAM
POD2_S
POD2 remaining JAM (left paper exit)
POD3_N
POD3 not reached JAM
POD3_S
POD3 remaining JAM
POD4_NB
POD4 not reached JAM (before
switchback)
switchback)
POD4_SA
POD4 remaining JAM (after
switchback)
switchback)
POD4_SB
POD4 remaining JAM (before
switchback)
switchback)
PPD2_N1
PPD2 not reached JAM (Tray1)
PPD2_N1_D PPD2 not reached JAM (Tray1)
(Delay of paper just before the jam from PS)
PPD2_N2
PPD2 not reached JAM (Tray2)
PPD2_N2_D PPD2 not reached JAM (Tray2)
(Delay of paper just before the jam from PS)
PPD2_N3
PPD2 not reached JAM (Tray3)
PPD2_N3_D PPD2 not reached JAM (Tray3)
(Delay of paper just before the jam from PS)
PPD2_N4
PPD2 not reached JAM (Tray4)
PPD2_N4_D PPD2 not reached JAM (Tray4)
(Delay of paper just before the jam from PS)
PPD2_NA
PPD2 not reached JAM (ADU refeed)
PPD2_NA_D PPD2 not reached JAM (ADU refeed)
(Delay of paper just before the jam from PS)
PPD2_NL
PPD2 not reached JAM (Side LCC)
PPD2_NL_D
PPD2 not reached JAM (Side LCC)
(Delay of paper just before the jam from PS)
PPD2_NM
PPD2 not reached JAM
(Manual Feed Tray)
(Manual Feed Tray)
PPD2_NM_D PPD2 not reached JAM
(Manual Feed Tray)
(Delay of paper just before the jam from PS)
PPD2_NT1
PPD2 not reached JAM
(Tandem Tray Left)
(Tandem Tray Left)
PPD2_NT1_D PPD2 not reached JAM
(Tandem Tray Left)
(Delay of paper just before the jam from PS)
PPD2_NT2
PPD2 not reached JAM
(Tandem Tray Right)
(Tandem Tray Right)
PPD2_NT2_D PPD2 not reached JAM
(Tandem Tray Right)
(Delay of paper just before the jam from PS)
PPD2_S1
PPD2 remaining JAM (Tray1)
PPD2_S1_D
PPD2 remaining JAM (Tray1)
(Delay of paper just before the jam from PS)
PPD2_S2
PPD2 remaining JAM (Tray2)
PPD2_S2_D
PPD2 remaining JAM (Tray2)
(Delay of paper just before the jam from PS)
PPD2_S3
PPD2 remaining JAM (Tray3)
PPD2_S3_D
PPD2 remaining JAM (Tray3)
(Delay of paper just before the jam from PS)
PPD2_S4
PPD2 remaining JAM (Tray4)
PPD2_S4_D
PPD2 remaining JAM (Tray4)
(Delay of paper just before the jam from PS)
PPD2_SA
PPD2 remaining JAM (ADU refeed)
PPD2_SA_D
PPD2 remaining JAM (ADU refeed)
(Delay of paper just before the jam from PS)
PPD2_SL
PPD2 remaining JAM (Side LCC)
PPD2_SL_D
PPD2 remaining JAM (Side LCC)
(Delay of paper just before the jam from PS)
PPD2_SM
PPD2 remaining JAM
(Manual Feed Tray)
(Manual Feed Tray)
PPD2_SM_D PPD2 remaining JAM
(Manual Feed Tray)
(Delay of paper just before the jam from PS)
PPD2_ST1
PPD2 remaining JAM
(Tandem Tray Left)
(Tandem Tray Left)
PPD2_ST1_D PPD2 remaining JAM
(Tandem Tray Left)
(Delay of paper just before the jam from PS)
PPD2_ST2
PPD2 remaining JAM
(Tandem Tray Right)
(Tandem Tray Right)
PPD2_ST2_D PPD2 remaining JAM
(Tandem Tray Right)
(Delay of paper just before the jam from PS)
PRI_JAM
Timeout for image ready
TRAY1
Tray1 paper feed JAM
TRAY1_1ST
Tray1 paper feed JAM (1st attempt)
TRAY1_LE
Tray1 paper feed JAM (PF rollers life
expired)
expired)
TRAY1_RT
Tray1 paper feed JAM (retry)
TRAY2
Tray2 paper feed JAM
TRAY2_1ST
Tray2 paper feed JAM (1
st
attempt)
TRAY2_LE
Tray2 paper feed JAM (PF rollers life
expired)
expired)
TRAY2_RT
Tray2 paper feed JAM (retry)
TRAY3
Tray3 paper feed JAM (C3PFD or
D1PPD not reached)
D1PPD not reached)
JAM CAUSE CODES
SHARP
74
MAIN UNIT, DESK & LCC (Cont’d)
TRAY3_1ST
Tray3 paper feed JAM (1
st
attempt)
TRAY3_LE
Tray3 paper feed JAM (PF rollers life
expired)
expired)
TRAY3_RT
Tray3 paper feed JAM (retry)
TRAY4
Tray4 paper feed JAM (C4PFD or
D2PPD not reached)
D2PPD not reached)
TRAY4_1ST
Tray4 paper feed JAM (1
st
attempt)
TRAY4_LE
Tray4 paper feed JAM (PF rollers life
expired)
expired)
TRAY4_RT
Tray4 paper feed JAM (retry)
DOCUMENT FEEDER
ICU_REQ
ICU factor stop JAM
P_SHORT
Short size paper JAM
SDFS_S
Double feed detection
(JAM/Accompanied feed JAM)
(JAM/Accompanied feed JAM)
SPOD_N
SPOD not reached JAM
SPOD_S
SPOD remaining JAM
SPPD1_N
SPPD1 not-reached JAM
SPPD1_S
SPPD1 remaining JAM
SPPD2_N
SPPD2 not-reached JAM
SPPD2_S
SPPD2 remaining JAM
SPPD3_N
SPPD3 not-reached JAM
SPPD3_S
SPPD3 remaining JAM
SPPD4_N
SPPD4 not-reached JAM
SPPD4_S
SPPD4 remaining JAM
SPPD5_N
SPPD5 not-reached JAM
SPPD5_S
SPPD5 remaining JAM
SPSD_SCN
Exposure start wait timeout
STOP_JAM
Emergency stop request JAM
(Controller request)
(Controller request)
FINISHER
FCMOT
Punch motor JAM
FCMR
3K Finisher Punch lateral
registration motor JAM
registration motor JAM
FCP
3K Finisher Punch motor JAM
FCP2
3K Finisher Punched hole JAM
FCPNCH_M
1K Finisher Punch motor JAM
FCPNCHMV_M 1K Finisher Punch shift motor JAM
FCSTSMOV_M 1K Finisher lateral registration
FCSTSMOV_M 1K Finisher lateral registration
detection motor JAM
FIN_TIME
3K Finisher early entrance JAM
FNB_N
3K Finisher delay buffer JAM
FNB_S
3K Finisher stay buffer JAM
FNBDLTRS_N
1K Finisher bundle transport not
reached JAM
reached JAM
FNBLT_M
1K Finisher release motor JAM
FNCDP
3K Finisher paddle JAM
FNDPMS
3K Finisher manual staple JAM
FNE_N
3K Finisher delay entrance JAM
FNE_S
3K Finisher stay entrance JAM
FNEE_N
3K Finisher delay escape exit JAM
FNEE_S
3K Finisher stay escape exit JAM
FNENDSTRS_N 1K Finisher rear end stopper
transport not reached JAM
FNENDSTRS_S 1K Finisher rear end stopper
transport remaining JAM
FNENT_N
1K Finisher entrance not reached
JAM
JAM
FNENT_S
1K Finisher entrance remaining
JAM
JAM
FNENTER
Inner Finisher before multi-rotation
JAM
JAM
FNENTRS_M
1K Finisher entrance transport
motor JAM
motor JAM
FNEXGPLT_M 1K Finisher paper ejection guide
plate motor JAM
FNEXTRS_M
1K Finisher paper exit motor JAM
FNFLDEX_N
1K Finisher folding paper exit not
reached JAM
reached JAM
FNFLDEX_S
1K Finisher folding paper exit
remaining JAM
remaining JAM
FNJOG_M
1K Finisher jogger motor JAM
FNLMDLT_N
1K Finisher intermediate
conveyance (left) not reached JAM
conveyance (left) not reached JAM
FNLMDLT_S
1K Finisher intermediate
conveyance (left) remaining JAM
conveyance (left) remaining JAM
FNM2
Inner Finisher Scrape belt motor
JAM
JAM
FNM3
Inner Finisher Jogger motor F JAM
FNM4
Inner Finisher Jogger motor R JAM
FNM5
Inner Finisher Assist motor JAM
FNM6
Inner Finisher Tray lift motor JAM
FNM7
Inner Finisher Staple moving motor
JAM
JAM
FNM9
Inner Finisher Stapleless staple
motor JAM
motor JAM
FNM10
Inner Finisher Paddle motor JAM
FNMAR
3K Finisher assist motor JAM
SHARP
JAM CAUSE CODES
75
FINISHER (Cont’d)
FNMDT
3K Finisher guide sub motor JAM
FNMFECES
3K Finisher flapper exchanging
route motor JAM
route motor JAM
FNMFR
3K Finisher fall rear end motor JAM
FNMGMT
3K Finisher tray lift motor JAM
FNMGRS
3K Finisher rise & fall component
motor JAM
motor JAM
FNMJF
3K Finisher jogger motor F JAM
FNMJR
3K Finisher jogger motor R JAM
FNMMSS
3K Finisher staple moving motor
JAM
JAM
FNMOTERR
3K Finisher motor error JAM
FNMS
3K Finisher swinging motor JAM
FNMSLS
3K Finisher stapleless staple motor
JAM
JAM
FNMSS
3K Finisher staple JAM
FNPRFEX_N
1K Finisher proof paper ejection
not reached JAM
not reached JAM
FNPRFEX_S
1K Finisher proof paper ejection
remaining JAM
remaining JAM
FNPS1_N
Inner Finisher paper exit sensor
delay JAM
delay JAM
FNPS1_S
Inner Finisher paper exit sensor
remaining JAM
remaining JAM
FNPS8
Inner Finisher Bundle pressing
motor JAM
motor JAM
FNPS12
Inner Finisher Manual insert JAM
FNPSN_M
1K Finisher trapping motor JAM
FNRMDLT_N
1K Finisher intermediate
conveyance (right) not reached
JAM
conveyance (right) not reached
JAM
FNSFT_M
1K Finisher shift motor JAM
FNSSS
3K Finisher safety switch actuation
JAM
JAM
FNSTPLIF
Inner Finisher Stapler JAM
FNSTPMV_M
1K Finisher stapler shift motor JAM
FNSTPMOV_M 1K Finisher stapler motor JAM
FNTBP_N
3K Finisher delay exit JAM
FNTBP_S
3K Finisher stay exit JAM
FNTIME
Inner Finisher early reaching JAM
FNTRYLFT_M
1K Finisher tray lift motor JAM
FNUPEX_N
1K Finisher paper exit not reached
JAM
JAM
FNUPEX_S
1K Finisher paper exit remaining
JAM
JAM
FNUPTRS_M
1K Finisher transport motor 2 JAM
FSE_N
3K Finisher delay saddle entrance
JAM
JAM
FSE_S
3K Finisher stay saddle entrance
JAM
JAM
FSEB_N
3K Finisher delay saddle exit JAM
FSEB_S
3K Finisher stay saddle exit JAM
FSENDS_M
1K Finisher rear end stopper motor
JAM
JAM
FSFLDPLT_M
1K Finisher folding blade motor
JAM
JAM
FSLPRSL_M
1K Finisher bundle conveying under
pressure release motor JAM
pressure release motor JAM
FSMC
3K Finisher saddle paddle JAM
FSMDLE
3K Finisher switching lever driving
motor JAM
motor JAM
FSME
3K Finisher paper eject motor JAM
FSMF
3K Finisher paper folding motor
JAM
JAM
FSMG
3K Finisher gripper motor JAM
FSMJ
3K Finisher saddle jogger motor
JAM
JAM
FSMS
3K Finisher saddle stapler motor
JAM
JAM
FSMSR
3K Finisher rear end stopper motor
JAM
JAM
FSUPRSRL_M
1K Finisher bundle conveying under
pressure release motor JAM
pressure release motor JAM
NO_MATCH
Finisher parameter inconsistency
REPAIR HINTS
SHARP
76
SPECIFICATION
Model
Symptom
Advice
ALL
Is it possible to print from iOS using
AirPrint™ with User Authentication?
Due to an iOS limitation, only username & password is
supported. Apply the following settings to ensure correct
operation:-
Network settings > External Print Services Settings >
AirPrint Settings > IPP-SSL Enabled;
User Control > Default Settings > Enable IPP
Authentication Except for Printer Driver
If you wish to prevent non authorised printing, check the
following option:-
User Control > Default Settings > Disabling of Printing by
Invalid User
AirPrint™ settings are not displayed
within System Settings – Network
Settings menu
To support AirPrint™, upgrade the MFP firmware to June
RC release - 04.00.Z1.00 (or higher)
Unable to use AirPrint™ Fax &
AirPrint™ Scan features from iOS
Currently, iOS does not support Fax and Scan feature
(limitation of AirPrint™) however, these new features are
available when using Mac OSX.
When connecting from OSX10.10 (or
earlier) to MX-3050N-6070N series
using AirPrint™, “An error occurred
while trying to add the selected
printer message” occurs.
To support OSX 10.10 and AirPrint™ v1.5, update the
MFP Firmware to 05.11.Z1.00 (or higher).
Alternatively, upgrade OSX to 10.11 (or higher).
Within Job Status display, is it possible
to view Estimate Job Start Time?
To enable this function, change
SIM55-03 SW35-1 from 0 (default) to 1.
Is it possible to Tandem
MX-3060N – MX-6070N series with
another MX colour device?
Tandem operation is only supported on
MX-3060/3070/3560/3570/4060/4070/5070/6070N (Copy
Mode) & MX-3050N – MX6070N series (Print Mode).
Is it possible to retain the Destination
Address (Image Send Mode), once the
current Scan operation is complete?
To enable this function, change
SIM55-03 SW30-3 from 0 (default) to 1.
Once enabled, go to System Settings-Image Send
Settings-Common Settings menu and enable the “Hold
Address for a while after scanning is completed” option
for the relevant Image Send mode.
Default Settings is not found under
System Settings as with previous
models?
Default Settings has been renamed Init. Install Settings
and is located under the System Settings tab
(Bottom Right Side).
MAINTENANCE & FIRMWARE
ALL
Maintenance FK3 is displayed
(even though no web cleaning unit is
installed)
Incorrect SSW setting has been applied.
Check SIM55-01, SW22-6 and set to 0.
Noise is generated after carrying out
Fusing Unit maintenance.
Check/Inspect the heater lamp has been installed into the
holder properly (or the lamp holder is not damaged).
USB memory device is not recognised
when trying to update firmware.
Check the USB version of the USB memory device as
USB3.1 devices may not be recognised.
Also ensure the USB device is formatted using FAT32.
Click on the first or last page to see other MX-3050N / MX-3060N / MX-3070N / MX-3550N / MX-3560N / MX-3570N / MX-4050N / MX-4060N / MX-4070N (serv.man2) service manuals if exist.