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MX-2630N Handy Guide NOV’17 

Sharp Office Solutions Group 

/75 

 

 

PPD2 not reached JAM (Manual Feed 
Tray) 

PPD2 not reached JAM (Manual Feed 
Tray) = (Delay of paper before the jam 
from PS) 

PPD2 not reached JAM (Tandem Tray L) 

PPD2 not reached JAM (Tandem Tray L) - 
(Delay of paper before the jam from PS) 

PPD2 not reached JAM (Tandem Tray R) 

PPD2 not reached JAM (Tandem Tray R) - 
(Delay of paper before the jam from PS) 

PPD2 remaining JAM (Tray1) 

PPD2 remaining JAM (Tray1) - (Delay of 
paper before the jam from PS) 

PPD2 remaining JAM (Tray2) 

PPD2 remaining JAM (Tray2) - (Delay of 
paper before the jam from PS) 

PPD2 remaining JAM (Tray3) 

PPD2 remaining JAM (Tray3) - (Delay of 
paper before the jam from PS) 

PPD2 remaining JAM (Tray4) 

PPD2 remaining JAM (Tray4) - (Delay of 
paper before the jam from PS) 

PPD2 remaining JAM (ADU refeed) 

PPD2 remaining JAM (ADU refeed) 
(Delay of paper just before jam from PS) 

PPD2 remaining JAM (Side LCC) 

PPD2 remaining JAM (Side LCC) - (Delay of 
paper before the jam from PS) 

PPD2 remaining JAM (Manual Feed Tray) 

PPD2 remaining JAM (Manual Feed Tray) 
(Delay of paper before the jam from PS) 

 

PPD2 remaining JAM (Tandem Tray L) 

PPD2 remaining JAM (Tandem Tray L) 
(Delay of paper before the jam from PS) 

PPD2 remaining JAM (Tandem Tray R) 

PPD2 remaining JAM (Tandem Tray R) - 
(Delay of paper before the jam from PS) 

Timeout for image ready 

Tray1 paper feed JAM 

Tray1 paper feed JAM (1st attempt) 

Tray1 paper feed JAM (PF rollers life 
expired) 

Tray1 paper feed JAM (retry) 

Tray2 paper feed JAM 

Tray2 paper feed JAM (1

st

 attempt) 

Tray2 paper feed JAM (PF rollers life 
expired) 

Tray2 paper feed JAM (retry) 

Tray3 paper feed JAM (C3PFD or D1PPD 
not reached) 

Tray3 paper feed JAM (1

st

 attempt) 

Tray3 paper feed JAM (PF rollers life 
expired) 

Tray3 paper feed JAM (retry) 

Tray4 paper feed JAM (C4PFD or D2PPD 
not reached) 

Tray4 paper feed JAM (1

st

 attempt) 

Tray4 paper feed JAM (PF rollers life 
expired) 

Tray4 paper feed JAM (retry) 

 

 

ICU factor stop JAM 

Short size paper JAM 

Double feed detection (JAM/Accompanied 
feed JAM) 

SPOD not reached JAM 

SPOD remaining JAM 

SPPD1 not-reached JAM 

SPPD1 remaining JAM 

SPPD2 not-reached JAM 

SPPD2 remaining JAM 

 

 

SPPD3 not-reached JAM 

SPPD3 remaining JAM 

SPPD4 not-reached JAM 

SPPD4 remaining JAM 

SPPD5 not-reached JAM 

SPPD5 remaining JAM 

Exposure start wait timeout 

Emergency stop request JAM (Controller 
request) 

Punch motor JAM 

3K Finisher Punch lateral registration 
motor JAM 

3K Finisher Punch motor JAM 

3K Finisher Punched hole JAM 

1K Finisher Punch motor JAM 

1K Finisher Punch shift motor JAM 

 

 

 

1K Finisher lateral registration detection 
motor JAM 

3K Finisher early entrance JAM 

3K Finisher delay buffer JAM 

3K Finisher stay buffer JAM 

1K Finisher bundle transport not 
reached JAM 

 

 

 

 

/75

 

MX-2630N Handy Guide NOV’17 

Sharp Office Solutions Group

 

 

1K Finisher release motor JAM 

3K Finisher paddle JAM 

3K Finisher manual staple JAM 

3K Finisher delay entrance JAM 

3K Finisher stay entrance JAM 

3K Finisher delay escape exit JAM 

3K Finisher stay escape exit JAM 

1K Finisher rear end stopper transport 
not reached JAM 

1K Finisher rear end stopper transport 
remaining JAM 

1K Finisher entrance not reached JAM 

1K Finisher entrance remaining JAM 

Inner Finisher before multi-rotation JAM 

1K Finisher entrance transport motor 
JAM 

1K Finisher paper ejection guide plate 
motor JAM 

1K Finisher paper exit motor JAM 

1K Finisher folding paper exit not 
reached JAM 

1K Finisher folding paper exit remaining 
JAM 

1K Finisher jogger motor JAM 

1K Finisher intermediate conveyance 
(left) not reached JAM 

1K Finisher intermediate conveyance 
(left) remaining JAM 

Inner Finisher Scrape belt motor JAM 

Inner Finisher Jogger motor F JAM 

Inner Finisher Jogger motor R JAM 

Inner Finisher Assist motor JAM 

Inner Finisher Tray lift motor JAM 

Inner Finisher Staple moving motor JAM 

Inner Finisher Stapleless staple motor 
JAM 

Inner Finisher Paddle motor JAM 

3K Finisher assist motor JAM 

3K Finisher guide sub motor JAM 

3K Finisher flapper exchanging route 
motor JAM 

3K Finisher fall rear end motor JAM 

3K Finisher tray lift motor JAM 

3K Finisher rise & fall component motor 
JAM 

3K Finisher jogger motor F JAM 

3K Finisher jogger motor R JAM 

3K Finisher staple moving motor JAM 

3K Finisher motor error JAM 

3K Finisher swinging motor JAM 

 

 

3K Finisher stapleless staple motor JAM 

3K Finisher staple JAM 

1K Finisher proof paper ejection not 
reached JAM 

1K Finisher proof paper ejection 
remaining JAM 

Inner Finisher paper exit sensor delay 
JAM 

Inner Finisher paper exit sensor 
remaining JAM 

Inner Finisher Bundle pressing motor 
JAM 

Inner Finisher Manual insert JAM 

1K Finisher trapping motor JAM 

1K Finisher intermediate conveyance 
(right) not reached JAM 

1K Finisher shift motor JAM 

3K Finisher safety switch actuation JAM 

Inner Finisher Stapler JAM 

1K Finisher stapler shift motor JAM 

1K Finisher stapler motor JAM 

3K Finisher delay exit JAM 

3K Finisher stay exit JAM 

Inner Finisher early reaching JAM 

1K Finisher tray lift motor JAM 

1K Finisher paper exit not reached JAM 

1K Finisher paper exit remaining JAM 

1K Finisher transport motor 2 JAM 

3K Finisher delay saddle entrance JAM 

3K Finisher stay saddle entrance JAM 

3K Finisher delay saddle exit JAM 

3K Finisher stay saddle exit JAM 

1K Finisher rear end stopper motor JAM 

1K Finisher folding blade motor JAM 

1K Finisher bundle conveying under 
pressure release motor JAM 

3K Finisher saddle paddle JAM 

3K Finisher switching lever driving 
motor JAM 

3K Finisher paper eject motor JAM 

3K Finisher paper folding motor JAM 

3K Finisher gripper motor JAM 

3K Finisher saddle jogger motor JAM 

3K Finisher saddle stapler motor JAM 

3K Finisher rear end stopper motor 
JAM 

1K Finisher bundle conveying under 
pressure release motor JAM 

Finisher parameter inconsistency 

 

 

MX-2630N Handy Guide NOV’17 

Sharp Office Solutions Group 

/75 

 

Query 

Advice 

Due to a change of connector/harness on the 
main unit, only MXEB18 manufactured from 
July 2017 onwards have the new type USB 
Connector that is compatible with MX2630N. 
The new type USB connector can also be 
identified by the addition of a blue dot 

 

Query 

Advice 

Although MXFR51U will be a common option 
for MX2630N & MX3050N series, the latest DSK 
version available (0650Kc00) is supported on 
MX3050N only. MXFR51U will be supported on 
MX2630N from November 2017. 

 

Query 

Advice 

Due to a change of connector, only “N” 
peripherals are supported on MX-2630N 

 

Query 

Advice 

Due to an iOS limitation, only username & 
password is supported. Apply the following 
settings to ensure correct operation:- 
Network settings > External Print Services 
Settings > AirPrint Settings > IPP-SSL Enabled; 
User Control > Default Settings > Enable IPP 
Authentication Except for Printer Driver 
If you wish to prevent non authorised printing, 
check the following option:- 
User Control > Default Settings > Disabling of 
Printing by Invalid User 

 

Query 

Advice 

Currently, iOS does not support Fax and Scan 
feature (limitation of AirPrint™) however, these 
new features are available when using Mac 
OSX. 

 

Query 

Advice 

To enable this function, change SIM55-03 
SW35-1 from 0 (default) to 1. 

 

Query 

Advice 

To support Google Cloud Print & Mopria, the 
MXPK13 PS Expansion kit must be 
installed/enabled. 

 
 

Query 

Advice 

Tandem operation is only supported on  
MX-2630N (Copy Mode) & MX-2630N – 
MX6070N series (Print Mode). 

 

Query 

Advice 

Check/Replace the CCD Unit. 
Note: Perform scanner (CCD) colour balance & 
gamma and white balance adjustment after 
replacement. 

 

Query 

Advice 

Although the firmware version is similar (K1), 
the E-Manual data for MX-2630N is currently 
different as it contains the User Manual(s) for 
MX-2630N only. 

 

Query 

Advice 

Check/Inspect the heater lamp has been 
installed into the holder properly (or the lamp 
holder is not damaged). 

 

Query 

Advice 

Check the USB version of the USB memory 
device as USB3.1 devices may not be 
recognised. Also ensure the USB device is 
formatted using FAT32. 

 

Query 

Advice 

Ensure the Secondary Transfer Roller is 
installed correctly and there is no uneven gap 
between the Transfer Roller and Secondary 
Transfer Separation Plate - Reinstall the 
Secondary Transfer Roller following the 
procedure detailed within the Service Manual. 

 

Query 

Advice 

DUNT-9009DS11 

 
 

 

 

/75

 

MX-2630N Handy Guide NOV’17 

Sharp Office Solutions Group

 

 

Query 

Advice 

As default, the USB Host port is disabled. 
Enable using SIM26-50 – Item I 

 

Query 

Advice 

For MX-2630N-MX-6070N series, SIT Chart 
UKOG-0356FCZZ can only be used. 

 

Query 

Advice 

This may be due to the Paddle Drive Clutch not 
reversing to allow the paddles to return to 
their home position. Replace the following 
parts (MXFN27N PG Section 3):- 
0CWFE360460// (Item 7 - Clutch) x 2. 
0CWFU207660// (Item 13 - Gear) x 2. 
0CWFU207670// (Item 14 - Pulley) x 1. 
Note: There are two clutches that need to be 
replaced (Item 7 & 13), but only 1 Pulley is 
required (Item 14). 

 

Query 

Advice 

Check the position of the Transfer Arm Holders 
F & R within the Primary Transfer Belt Unit. 
Remove the Transfer roller and reposition the 
Transfer Arm Holder if it has jumped out of 
position due to transportation/vibration 

 

Query 

Advice 

Check and make sure a loop connector is 
plugged into CN43 correctly on the SCN-MFP 
PWB. When replacing SCN-MFP PWB in the 
field, the loop connector mentioned above 
must be transfer onto the new board 
otherwise, the error message will appear on 
the display. Machine cannot be used until this 
message is cleared. 

 

Query 

Advice 

To enable this function, change 
SIM55-03 SW30-3 from 0 (default) to 1. 
Once enabled, go to System Settings-Image 
Send Settings-Common Settings menu and 
enable the “Hold Address for a while after 
scanning is completed” option for the relevant 
Image Send mode. 

 
 
 
 

Query 

Advice 

change the following SW setting:- 
SIM55-3 SSW 44, Data 2 (Copy) & Data 3 
(Image Send):- 
From 0: Display (Default) to 1: Do not display. 

 

Query 

Advice 

If misdetection occurs during copy/image send 
mode, adjust the colour detection threshold 
within System Settings menu from 3 (Normal) 
to 5 (Closer Colour) to improve colour 
recognition.  
System Settings->Common Settings->Device 
Control->Detect Standard in Auto Colour Mode 

 

Query 

Advice 

Check the following settings under System 
Settings -> Network Settings -> Service Settings 
-> SMTP:- 
Primary Server: smtp.office365.com 
Port Number: 587 
Sender Address: ****@onmicrosoft.com 
SSL: ON 
SMTP Authentication: ON 

 

Query 

Advice 

Do not enter the Domain extension (eg: .com, 
.net, .org) at the end of the domain name 
under Cloud Connect - Cloud Connect Settings 
(Office365). 
NG: sharpdocumentsolution.onmicrosoft.com 
OK: sharpdocumentsolution 

 

Query 

Advice 

To support Cloud Connect, the optional  
MX-AMX2 is required. (Note: OSA Trial Mode is 
supported).