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If you find that a notice page has been printed at the end of a print job, the length of the document
exceeded the printer memory capacity as described above. The print data received from the
computer has not been printed as specified. Check the print order and arrange the order if needed.
If the specified number of copies have not been output, you have remedies: 1) Print again sending
the job to the printer multiple times. 2) Change the key operator program “Output Method When
Memory Is Full” to “MULTI-SET”.

Notice page and separator sheet printing can be disabled using a key operator program. See page
38, “Prohibit Notice Page Printing”.

Check: 

Is the printer plugged in?

Solution: Plug the printer into a grounded outlet.

Is the power switch on?

Solution: Turn the power switch on.

Is the printer set to the ONLINE mode?

Solution: Use the “ONLINE/OFFLINE” key on the touch panel to select the “ONLINE” mode.

(page 34)

Is the correct printer cable properly connected between the printer and your computer?

Solution: Check both ends of the printer cable and make sure you have a solid connection. Try a

known good cable.

Check: 

Is the correct printer driver installed?

Solution: Install the appropriate printer driver. (page 5)

Is the printer not selected properly or not registered with the network?

Solution: Ensure that this printer is selected on the application software or the printer is registered

on the network.

Has an error occurred?

Solution: Check to see if an error message is displayed on the touch panel of the printer.

Is the specified size paper loaded in the printer?

Solution: Load paper, select another paper size or cancel printing.

Is printer memory set correctly? (Windows 95/98)

Solution: Set the printer memory which is actually installed in the configuration setting of the

printer driver. (page 25)

Sufficient memory installed?

Solution: If the PostScript error page indicates user memory error, the memory is not sufficient.

Add memory.

Is the printer driver installed correctly?

Solution: Install the printer driver correctly. (page 5)

Check: 

Paper tray empty?

Solution: Fill the paper tray.

Check: Paper 

jam?

Solution: Clear the jam.

Check: 

Is there sufficient toner in the printer?

Solution: Add toner as specified in the copier manual.

Is the exposure control set properly?

Solution: Use key operator program “Printer Exposure Level” to adjust the exposure.

Was the wrong printer driver installed?

Solution: Uninstall the wrong printer driver, and install Sharp AR-PB2 printer driver. Refer to

Chapter 2.

Is the orientation setting in the printer driver correct?

Solution: Correct the orientation in the printer driver. (page 18)

Zoom printing?

Solution: Use the proper magnification ratio for printing.

Different paper size used?

Solution: From the AR-PB2 printer driver, select the paper size to be the same as the original

document, and make sure that the printer has the correct paper in the tray selected.

Different orientation used?

Solution: From the AR-PB2 printer driver, select the orientation to be the same as the original

document, and make sure that the printer has the correct paper orientation in the tray
selected.

Is color image data printed?

Solution: Color image may be printed in black.

Are the black and white areas reversed?

Solution:  Cancel the negative image printing feature in the printer driver.

Is the image loss outside the print area?

Solution: Check the print area information. (page 48)

Is the print face down?

Solution: Face down or face up can be selected. (page 23)

Is reverse order selected in the printer driver?

Solution: Set reverse order with face up delivery. (page 18)

Too much paper in the output tray?

Solution: Remove the paper from the output tray.

Has the paper run out?

Solution: Load paper.

Is paper selection of driver “Auto”?

Solution: Ensure that the desired paper is set in a paper tray of the printer and select “Auto” in the

paper selection of the printer driver.

Is face down selected?

Solution: Select face up for stapling. (page 23)

Different sized papers used?

Solution: Stapling cannot be performed on different sized papers. (page 23)

Is the paper size acceptable for stapling?

Solution:  Check the acceptable paper sizes for stapling referring to the copier operation manual.

Is the desired location acceptable?

Solution: Stapling positions are limited. Check the locations. (page 23)

Did a paper misfeed occur, or did the paper in the selected tray run out?

Solution: Clear the error referring to the copier operation manual.

2-sided printing for covers using heavy paper?

Solution: Use appropriate paper. See the copier operation manual for paper specifications.

Is the timeout time short?

Solution: Set a longer time in the timeout settings under the Details tab. (Windows)

Even if a longer time is set, printer write error may occur when copying is being performed.

Does the number of pages exceed the memory capacity limit?

Solution: Increase the memory for printer using the key operator program “Memory Reserved for

Printer”. (page 37)

Is the selected paper size proper for the specified output tray?

Solution: Check the acceptable paper sizes to the specified output tray referring to the copier

operation manual.

If there is insufficient toner in the printer, the ‘Add Toner’ message will normally be displayed.
If you cannot resolve a printing problem using the information in this chapter, contact your authorized Sharp service
center.